Service and Support
Radware Cloud DDoS Protection Service's customer support receives praise for prompt responses and effective guidance, often resolving issues quickly. However, some users note that resolutions can take time at lower support levels, requiring escalation to management for faster response. This approach is not scalable. Overall, support is rated highly, and the availability of live technical assistance without automated systems is appreciated. Rating is frequently an 8 out of 10, reflecting general satisfaction with the service.
Deployment
Initial setup for Radware Cloud DDoS Protection Service varies by organization, typically influenced by network complexity and planning. When pre-planned, deployment is smooth, often requiring collaboration with Radware engineers, and can take weeks to months. Some find setup straightforward but note challenges with routing configuration, DNS migration, and learning system operations. Large teams are involved, though maintenance is minimal, as Radware handles updates. Coordination and project management are crucial to successful activation.
Scalability
Radware Cloud DDoS Protection Service is praised for scalability. Users highlight the ease of increasing capacity and bandwidth due to its cloud-based nature, offering flexibility without requiring additional hardware. Although some note implementation time, the high mitigation capacity is beneficial. Multiple users rate scalability highly, with scores of eight and ten out of ten. It effectively supports large user bases, accommodating growth without concern. The key advantage is the ease of scaling in a cost-effective manner.
Stability
Radware Cloud DDoS Protection Service is consistently noted for its stability. Users affirm it to be reliable, mentioning no issues with latency, lagging, or crashes. The Israeli company is known for crafting stable offerings. Stability concerns, such as bugs or glitches, are reportedly absent. Most users have observed no stability problems with this service, reinforcing its dependable nature.