We mainly use this solution for multifactor authentication.
All of its features work well with the cloud authentication manager and the tokens — the authentication manager is good. The tokens can be integrated with Okta, which is nice. I think it is really good when it comes to the hard token side of things.
There are different compliances across the globe; RSA SecurID Access could be more complaint-based. For example, it would be nice if the authentication manager was compliant with IRAP in Australia.
I have been using this solution for roughly one year.
Stability-wise, on a scale from one to five, I would give this solution a rating of three and a half.
In terms of scalability, I am not sure if it's necessarily scalable on its own, but when integrated with other cloud solutions and improved on a regular basis, it's quite scalable. The cloud side is definitely scalable. It's difficult to say exactly how scalable it is. Scalability-wise, I would say it's slightly above average; just be sure to integrate it with other cloud-based solutions if you need to scale out further.
I personally haven't had any contact with technical support; I handle the business side of things.
Although I haven't set up this solution personally, our development team has informed me that the initial setup is quite straightforward.
I think the price of this solution is reasonable compared to YubiKey and Duo given that it offers the same similar features. For a large company, if there is an agreement and a discount agreed upon, then you can get this solution for a reasonable price. The price really comes down to the size of your company and the type of discount you agree upon.
They should provide non-production environments that are in development with cheaper non-resalable licenses or even free licenses along with the production — that would be good.
We also evaluated Duo and YubiKey.
Overall, on a scale from one to ten, I would give this solution a rating of seven.
If you're a large business in need of a large agreement, try and get a discount. Also, be sure to ask for a complimentary non-production license when you're buying production licenses; they're available for a cheaper rate compared to non-production licenses.