SECDO Platform Reviews

Name: SECDO Platform
Brand: Palo Alto Networks
Rating: 4.5 (3 reviews)

4.5 out of 5

3 reviews
75% willing to recommend

128 followers

What is SECDO Platform?

SECDO enables security teams to identify and remediate incidents fast. Using thread-level endpoint monitoring and causality analytics, SECDO provides visibility into every endpoint along with the context necessary for understanding whether a suspicious activity is a genuine threat. Unique deception techniques force threats like ransomware out into the open early, and trigger automated containment and remediation.

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SECDO Platform is the #10 ranked solution in top Security Incident Response solutions and #67 ranked solution in EDR tools. PeerSpot users give SECDO Platform an average rating of 9.0 out of 10. SECDO Platform is most commonly compared to IBM Resilient: SECDO Platform vs IBM Resilient. SECDO Platform is popular among the large enterprise segment, accounting for 50% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 14% of all views.

Buyer's Guide

Security Incident Response

December 2024

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Featured reviews

reviewer1643085

Founder/ CEO

The initial setup can be complex. I would advise users to leverage all of the access with Palo Alto, in terms of setting up with the technical account management teams. They need to ensure that what they have in mind for the product is actually going to be what happens. I have not run into any problems with deploying the product. Any of their security products are well-documented, either with open source intelligence or the documentation from Palo Alto. We had a client with less than a thousand users that received a dedicated engineer and a technical account manager that was able to walk them through the first 90 days of ownership. The support is certainly there.

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reviewer1340322

Technical Services Consultant at a tech vendor with 1,001-5,000 employees

This is a mature product in terms of threat detection. The ease of deployment is a valuable feature. The cloud-based management and the dashboard are really good. You can easily see the status in terms of malware detection and analysis. Having access to the educational portal makes it easy to operate.

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it_user744777

Co-Founder & CEO at a marketing services firm with 1-10 employees

Full endpoint visibility Records everything! Every endpoint. IOC/BIOC rules It basically automates the entire alert investigation process We used to get hundreds of false positives a day. Now, we only deal with real alerts. I cannot think of any, as the front end is impressive. Maybe the…

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SECDO Platform mindshare

As of January 2025, the mindshare of SECDO Platform in the Security Incident Response category stands at 1.3%, down from 2.3% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Security Incident Response

Key learnings from peers

Last updated Jan 3, 2025

Valuable Features

SECDO Platform offers intuitive incident response features, automated analysis, and comprehensive security event insights. Users appreciate its fast detection capabilities, efficient threat hunting tools, and robust integration with other security systems. Its ability to correlate data from various sources provides enhanced visibility and simplifies complex investigations. SECDO Platform's user-friendly design allows for seamless operation and quick mitigation of threats, making it an essential tool for advanced cybersecurity management.

"Technical support is great. Palo Alto is extremely helpful and responsive."
"The ease of deployment is a valuable feature."
"It basically automates the entire alert investigation process."

Room for Improvement

Some users feel SECDO Platform needs to enhance integration with other tools and reduce false positives. The platform's performance could be improved for larger environments. Certain aspects are not as intuitive and workflows could be streamlined. Communication features and reporting functionalities require significant upgrades.

"Many will try to use this as an out-of-the-box solution, however, it needs to be configured to fit what a company would like to do with it."
"The price should be reduced in order to be more competitive in the market."
"Maybe the notifications setting could use a simpler setting."

ROI

Users found SECDO Platform increased their efficiency in incident response and threat hunting, leading to reduced downtime and quicker resolution of security threats. They appreciated the platform's ability to integrate seamlessly with existing systems, providing better visibility and context for security events. These enhancements resulted in cost savings and improved operational effectiveness.

Pricing

SECDO Platform typically offers a transparent pricing structure with no setup costs, ensuring a seamless integration process for users. Pricing methods generally involve subscription-based models, accommodating per-user or per-endpoint licensing options. The pricing range varies based on the specific features and level of support required, catering to diverse organizational needs and budgets.

"The price of this solution is the highest in the market, although there are no costs in addition to the standard licensing fees."
"Be sure of the actual number of endpoints in your company."

Popular Use Cases

SECDO Platform is primarily used for advanced threat detection, incident response, and forensics. It enables swift identification and remediation of security incidents, offering in-depth root cause analysis and automated investigation capabilities. Users appreciate its streamlined workflow, efficiency in reducing response times, and comprehensive visibility into security events.

Service and Support

Customers find SECDO Platform’s customer service responsive and knowledgeable. Support efficiently addresses issues and assists users in resolving problems quickly. Users appreciate the helpful and professional attitude of the support team. They highlight prompt and effective communication. SECDO Platform’s support team provides proper guidance to optimize use. Clients specifically commend the team's ability to understand and cater to specific requirements. Assistance is often seen as reliable and consistent.

Deployment

Users describe SECDO Platform's initial setup as straightforward and user-friendly. They find the installation process quick and appreciate the clear instructions provided. They mention that the platform's intuitive design allows for easy integration into existing systems. Many find the onboarding tutorials helpful in understanding the platform's features. They also highlight the responsive support team that aids in troubleshooting during the setup phase, making the overall experience smooth and efficient.

Scalability

SECDO Platform's scalability is appreciated. Users noted it can handle expanding data volumes and increasing incident complexities effectively. They highlighted fast performance even with large datasets. Flexibility to integrate with various environments is praised. Some users mentioned it adapts well to growing security needs, making it suitable for enterprises. Easy deployment and minimal maintenance efforts are also positive aspects. Complex threat detection and fast response times are consistently commended.

Stability

Users find SECDO Platform stable for their cybersecurity operations. They appreciate its reliable incident response and threat-hunting capabilities. Many highlight its robust performance during high-demand situations and its dependability in critical environments. Positive feedback also mentions minimal downtime and consistent results. SECDO Platform’s stability under various workloads is frequently noted, with several users acknowledging its effective handling of large data volumes and integration with existing systems without issues.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Security Incident Response Buyer's Guide for additional reliable information.

Top industries

By visitors reading reviews

Computer Software Company

14%

Financial Services Firm

13%

Non Profit

Manufacturing Company

Real Estate/Law Firm

Comms Service Provider

Energy/Utilities Company

Media Company

Insurance Company

Educational Organization

Legal Firm

Construction Company

Aerospace/Defense Firm

Healthcare Company

Government

Retailer

Wholesaler/Distributor

Consumer Goods Company

Engineering Company

Logistics Company

Marketing Services Firm

Performing Arts

University

Venture Capital & Private Equity Firm

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Learn more about SECDO Platform

SECDO provides the most intuitive investigation experience available so you can quickly unravel complex incidents across the organization. You can investigate incidents detected by SECDO as well as alerts from the SIEM. SECDO visualizes the attack chain so you immediately understand the “who, what, where, when and how” behind the incident. Then, based on an analysis of exactly how endpoints were compromised, SECDO surgically remediates the incident with minimum user impact.