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Trend Micro Deep Discovery Email Inspector Reviews

Vendor: Trend Micro
3.8 out of 5
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What is Trend Micro Deep Discovery Email Inspector?

Stop spear phishing attacks and targeted ransomware

Get the Email Security Buyer's Guide and find out what your peers are saying about Trend Micro Deep Discovery Email Inspector, Microsoft Exchange Online Protection (EOP), Trend Micro InterScan Messaging Security and more!
Trend Micro Deep Discovery Email Inspector is the #32 ranked solution in top Email Security solutions. PeerSpot users give Trend Micro Deep Discovery Email Inspector an average rating of 7.6 out of 10. Trend Micro Deep Discovery Email Inspector is most commonly compared to Microsoft Exchange Online Protection (EOP): Trend Micro Deep Discovery Email Inspector vs Microsoft Exchange Online Protection (EOP). Trend Micro Deep Discovery Email Inspector is popular among the large enterprise segment, accounting for 50% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 16% of all views.
Buyer's Guide
Email Security
January 2025
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Helped 831,997 peers since 2012

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Trend Micro Deep Discovery Email Inspector mindshare

As of January 2025, the mindshare of Trend Micro Deep Discovery Email Inspector in the Email Security category stands at 0.3%, up from 0.0% compared to the previous year, according to calculations based on PeerSpot user engagement data.
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Key learnings from peers

Valuable Features

Trend Micro Deep Discovery Email Inspector provides a user-friendly interface, facilitating installation and usage. Its standout feature is efficient phishing email analysis, enhancing email detection. It effectively monitors both outbound and inbound communications. Users appreciate the comprehensive network visibility and fast sandbox technology for alert management. The software is considered highly effective for security, offering superior capabilities compared to others.
  • "Trend Micro is a very good product."
  • "I find Trend Micro to be a good solution for security purposes."
  • "The solution's most valuable features include visibility into the network and fast sandboxing technology for alerts, though response time can vary."

Room for Improvement

Trend Micro Deep Discovery Email Inspector needs to be more user-friendly and easier to install. It should be lighter on the network and offer features like sending emails to a specific sandbox. Message processing and blocking for bulk emails require enhancement. Compatibility with older operating systems and faster issue detection are essential. More detailed reports and improved technical support are desired enhancements from users. Microsoft solutions are noted as being easier to use by comparison.
  • "Trend Micro's technical support has room for improvement. More efficient support should be provided, especially for standard support."
  • "Trend Micro's technical support has room for improvement."
  • "The tool needs to incorporate faster response times for issue detection, more detailed reports, and better compatibility with older operating systems (e.g., Windows 7, 8, Server 2012)."

Pricing

Trend Micro Deep Discovery Email Inspector carries an annual subscription cost perceived as high by enterprise users. Many find it more costly than competitors but less expensive compared to Microsoft solutions. Although some consider it an expensive option with a delayed return on investment, it is expected to be beneficial in the long term. Overall, users rate the solution's pricing as high and often give it an eight out of ten.
  • "The solution's pricing is high, and I would rate it an eight out of ten."
  • "It's an expensive solution, and you may not see a return on investment in a short period of time. However, you will see a return over a long period of time."
  • "The price of Trend Micro Deep Discovery Email Inspector is less expensive than Microsoft solutions."

Popular Use Cases

Trend Micro Deep Discovery Email Inspector is mainly used for email security and analyzing undetected emails to confirm spam. Users employ it for network monitoring, issue detection, and threat identification. It is integrated into network configurations to uncover vulnerabilities and incidents. Commonly, it serves email gateway functions for banking clients, offering comprehensive security support. In various regions, the focus remains on effective network observation and troubleshooting, ensuring robust protection against diverse threats.

Service and Support

Trend Micro Deep Discovery Email Inspector's customer service is generally perceived as average. Users appreciate its effectiveness, rating it eight out of ten. However, when compared to other vendors like Carbon Black, it's seen as less satisfactory, with occasional response delays. Trend Micro's standard support doesn't fully meet user expectations, making premium support a preferred option.

Deployment

Trend Micro Deep Discovery Email Inspector's initial setup varies among users. Some find it straightforward, requiring just a few hours and two technical engineers for deployment. Others need six team members for operation or five executives for setup and maintenance. While some report a seamless process, others encounter difficulties. Most deploy the system in about a day, highlighting different experiences based on available resources and expertise.

Stability

Trend Micro Deep Discovery Email Inspector is acknowledged for its stability, receiving perfect ratings from users. Many note that, despite initial deployment issues, it performs consistently once operational. Stability is rated ten out of ten, with users consistently emphasizing the reliable and stable nature of Deep Discovery Email Inspector after setup is complete. This positive assessment reflects confidence in its continuous performance in various environments.
These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.
Download our Email Security Buyer's Guide for additional reliable information.

Top industries

By visitors reading reviews
Computer Software Company
16%
Media Company
10%
Financial Services Firm
9%
Security Firm
8%
Government
6%
Non Profit
6%
Manufacturing Company
6%
Insurance Company
4%
Educational Organization
4%
Energy/Utilities Company
4%
Outsourcing Company
4%
Comms Service Provider
3%
Construction Company
3%
Healthcare Company
3%
Legal Firm
3%
Real Estate/Law Firm
3%
University
3%
Wholesaler/Distributor
1%
Recreational Facilities/Services Company
1%
Logistics Company
1%
Consumer Goods Company
1%
Mining And Metals Company
1%
Performing Arts
1%

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Learn more about Trend Micro Deep Discovery Email Inspector

Trend Micro Deep Discovery Email Inspector was previously known as Deep Discovery Email Inspector.

Trend Micro Deep Discovery Email Inspector customers

Bank Saint Petersburg, CEITEC S.A., Dar Al-Handasah, Mitsubishi Electric Information Systems, Motilal Oswal Financial Services Ltd, OKWAVE, Oman Arab Bank, VakifBank

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Product Categories

Product Categories
Email Security

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Popular Comparisons
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