Service and Support
VMware vSphere Foundation customer service varies widely, with ratings from three to nine out of ten. Some users find it excellent and continuous, while others criticize its slow response times post-Broadcom management. Support is globally available, with competent teams in emergencies, though improvements in language support for Latin American regions are needed. Many users rarely need assistance due to stable operations, but some prefer resolving issues independently or with community help.
Deployment
VMware vSphere Foundation's initial setup is generally considered straightforward and easy. Many rate it highly, highlighting its quick deployment, taking around 45 minutes. Users indicate only a basic level of expertise is required, though some find it medium difficulty. Experience with virtualization enhances manageability. Tasks like configuring servers and storage may demand more resources. Many do not need extensive support, and a small team is sufficient for deployment.
Scalability
VMware vSphere Foundation is perceived as highly scalable, especially in environments where adding hosts and licenses is straightforward. Many find its integration capabilities beneficial for increasing workload capacity and efficiency. However, some users feel they need more experience with it to fully understand its scalability potential. Vertical and horizontal scaling options, as well as ease of use, are appreciated features, making it suitable for different business needs, including hyperconverged environments.
Stability
VMware vSphere Foundation receives mixed ratings regarding stability, with some rating it perfect, while others see room for improvement. Users find it largely stable with minimal management after deployment, indicating optimal performance. It is widely used, performing reliably across various environments, and is praised for its robustness. However, frequent updates may be necessary due to security threats. Thus, 90% of customers find it dependable and standard in their operations.
