ABBYY Vantage Reviews

I am using the solution mostly for voice processing.

We have approximately 30 use cases in our company.

The most valuable feature of ABBYY Vantage is flexibility. You are able to edit at a granular level providing good control over the process. Additionally, the brochures and guides were helpful in learning the solution.

ABBYY Vantage could improve the processing of handwritten notes.

I have used ABBYY Vantage within the last 12 months.

In our region, we have a lot of Arabic text that is handwritten which the solution could improve.

I rate the stability of ABBYY Vantage an eight out of ten.

The scalability of the solution depends on the use case. However, if the solution is managed well it is scalable.

Our company is expanding and correctly we have approximately 16 users of the solution.

I have not used the support from the vendor.

There might be a need to complete a few courses to get used to the implementation of ABBYY Vantage.

We did the implementation of ABBYY Vantage in-house.

We were able to qualify for a reasonable price. The price is in the low to medium range compared to other solutions.

I rate the price of ABBYY Vantage an eight out of ten.

I evaluated IBM and AI builder prior to choosing ABBYY Vantage.

If you do the training it will be easy to use.

I rate ABBYY Vantage an eight out of ten.

It would be during the data extraction process. The ability to extract and insert data, then structuralize it into the actionable format, would be the most valuable.

I would have liked to see them make it easier for business users to implement themselves. This is what they have done with Vantage, which is essentially a low code/no code, slightly enhanced version of FlexiCapture that is already available.

I have been involved with ABBYY FlexiCapture off and on for approximately one year.

ABBYY FlexiCapture is a stable product. The stability is good.

The scalability of ABBYY FlexiCapture is good.

This solution is used on a daily basis throughout the organization.

My company has approximately 230,000 employees worldwide.

The technical support is good. They solve problems relatively quickly.

I am familiar with IBM Datacap.

The initial setup was relatively complex. The people who install it must be knowledgeable about what they are doing.

It took some time to get everything up and running properly.

The deployment was completed in-house.

We have seen a return on investment, but I'm not sure how much.

It would be far too difficult. Because we obviously deliver these types of solutions not only in-house but also for a large number of other companies. There's plenty of ROI that we have managed to deliver for our customers, in particular, but I can't give you figures.

I don't recall the pricing.

In terms of intelligent document processing, the company uses a variety of platforms, including IBM Datacap and ABBYYFlexiCapture, among others. We were constantly reviewing market products, and we were also doing things like Hyperscience. At the moment, I'm working on a review for Vantage, which is ABBYY's other recently released product, rather than FlexiCapture.

We are partners with ABBYY.

If you are going to implement it, I would recommend a combination of engaging with a delivery partner to accelerate your initial setup and scalability and then building your own internal capability, which requires accredited users, in parallel.

Because FlexiCapture requires a significant amount of domain knowledge or technical capability to implement. I am not sure if this is outside the scope of your research, but if a company is looking to implement ABBYY products in general and does not want to require a significant increase in internal capabilities, ABBYY Vantage may be a better option.

I would rate ABBYY FlexiCapture an eight out of ten.

We use ABBYY FlexiCapture to extract data from invoices and purchase orders.

It is saving a lot of time, especially for the users who are doing the same tasks on a regular basis. Previously, they were manually copy-pasting from the PDF files to the legacy systems. By using FlexiCapture's integration with UiPath, we are able to automate a lot of complex processes and save time.

We are able to extract details from a PDF and put them into a CSV. It is able to extract the details that we are looking for. We have the Machine Learning feature to extract the data with respect to the position of the field.

Most of the features are already included in ABBYY FlexiCapture. It is 95% good. It only needs an improvement of 5%. 

Occasionally, we found the Machine Learning feature to be not working as per our expectations. Sometimes, it also failed to extract details from a PDF. It would be great if training batches work with 100% accuracy. I don't see any other major concerns with ABBYY FlexiCapture.

In the future release, in the admin console, they can include information about the number of pages that we have consumed and the number of pages that are remaining. Currently, we are not able to see how many pages we have consumed. We haven't received any feedback from ABBYY on how many pages we've consumed for each template or the whole process. If they can include that in the future release, it would be great because we don't know how many pages we may require on a yearly basis.

It is expensive.

We have been using this solution for about two years.

We haven't seen many crashing issues so far.

The scaling process is of medium complexity. My company is a sales-based company, and we get millions of purchase orders from different vendors. So, we use ABBYY FlexiCapture a lot. We have plans to increase its usage in different departments.

Once in a while, when we have any questions, we reach out to ABBYY. They were okay, and they were able to help me.

We haven't used any other tools. We started with ABBYY FlexiCapture.

Its deployment process is of medium complexity. Currently, only one person from the India team or the Austria team is deploying the packages for ABBYY FlexiCapture. I have been deploying UiPath packages for a very long time, and the process for ABBYY FlexiCapture is a little bit different as compared to UiPath. ABBYY FlexiCapture is a little bit more complex than UiPath.

It takes 15 to 20 minutes for one template.

We have definitely seen an ROI. It might increase in the future.

It is expensive as compared to UiPath. We pay for the licensing and the page count.

We didn't explore any other OCR tools as of now. We are good with ABBYY FlexiCapture, and I don't think we are going to explore any other tools in the future.

I would strongly recommend using ABBYY FlexiCapture if you have a high number of invoices, purchase orders, or any manual checks, and you want to extract details.

I would rate ABBYY FlexiCapture a nine out of 10.

We are using this solution for PDF reading capabilities for some invoices. We also utilize it to read DW4 forms.

There are many others to compare with such as Google and Microsoft, but we haven't seen any specific distinction that stood out with Abbyy.

They were the most used, which is the reason we chose them.

Abbyy is really good in terms of reading OCR.

There has always been a challenge with Word and PDF reading capabilities. This is an area that needs improvement.

There are certain controls like radio buttons and checkboxes that when reading PDFs, really doesn't go well with the RPA.

We work with Abbyy and UiPath. Abbyy provides its API to be utilized with UiPath, and that is how we use it.

We have been working with Abbyy for at least one year. We have one or two projects that we have worked on with Abbyy.

Abbyy is a stable solution.

It's not really scalable. When it comes to PDF reading, we are very specific to that particular document and that template with some of the verbiage.

I have not seen it to be more scalable with any OCR capabilities.

I have not contacted technical support.

Previously, we didn't try any other solutions. We have to have that screen gripping capabilities and OCR. UiPath with Abbyy was the right choice.

The initial setup is straightforward.

We did not go with the licensed version of this solution.

It's more trial and error, but Abbyy is still really good in terms of OCR. If you have a consistent use case, then I think that Abbyy is the right fit.

I would rate Abbyy Vantage an eight out of ten.

We use Vantage for invoices and purchase orders. We have around eight members using it. It's good for the document types we use. I don't think we use many of the available skills. We use the invoices and purchase orders because that's what we need for our in-house product. We might use it in the future for remittances, 

The key fields that must be captured from a particular financial document are validated. This usually gives us 80-85 percent accuracy, which is good compared to other OCR tools. 

They're constantly adding patches that fix all those issues. They make improvements on the back end. ABBYY has made many enhancements recently. The address-conversion features are critical. It automatically converts the city and state name into the ZIP code.  That's a crucial feature we wanted that they've implemented.

Integration is very easy. There are lots of connectors. 

I would like better language support for Hebrew and Arabic. They're still working on that, and we might get an update by the end of this year. There is currently no support for those two languages because they write from the right to the left side. It would be great if they could add this as soon as possible because we have customers from the Middle East and Israel. 

We might need more machine learning or cluster things for ABBYY to learn from that and improve accuracy. There's a difference when you go into the invoices. If you have one template, we need one sample to clean it, but a purchase order may need a minimum of five samples. That's something I've noticed, but they might need to improve the machine learning. Generally, ABBYY's accuracy is better than other tools.

I've been working with ABBYY Vantage for nearly four years.

Vantage performs much faster than other OCR tools.

Vantage is scalable. We can integrate it with AI, ChatGPT, and RP tools. They have connectors. 

I rate ABBYY support nine out of 10. We reach out to them when we have issues that we cannot find solutions to on the community portal. They help us with the code and are always willing to hop on a call if needed.

Positive

Deploying Vantage is simple once we have access. To integrate it with our product, we only need to add the user IDs and passwords. We also need to write some code based on our requirements. It isn't very complicated. We previously used ABBYY FlexiCapture, but today, most of our clients use Vantage, so we use the latest cloud version of ABBYY Vantage.

ABBYY is continuously updating things, but we retain backups for 14 days in case anything happens, so it doesn't affect our end-to-end automation. Generally, it doesn't require much maintenance. 

I rate ABBYY Vantage eight out of 10. I would recommend it to others. We have some things we'd like to improve, but they will probably implement these improvements in the near future. 

ABBYY's machine learning requires a lot of training for some skills, but it's not much compared to other OCR tools. You can train a template using three or four samples, but with others, it has to go up to 10. The AI of other OCR tools is not good compared to ABBYY. However, they should add support for Arabic and Hebrew as soon as possible.

We use this solution mostly for processing Brazilian servicing invoices and personnel documents and contracts, such as personnel ID cards.

I am a strategic partner of ABBYY here in Brazil. I deploy this solution for the customers. We mostly deploy it on a customer's cloud infrastructure. It is not the cloud side from ABBYY. It is like on-premises, but it is in the cloud of the customers.

Most of our customers work with RPA. On the cognition side, you have to look at the document and also create some intelligent rules to validate the data from the document. We give the bots the ability to put documents to be processed, and then the bots give back the results to move on to the next task in the process. In the process on which bots are working, there are two high-value workflows that require finding things and using judgment. Both are conditional logic.

When talking about documents, RPA can read the full text of the document, but it cannot understand the rules of a document as a human does. This is something ABBYY can do very easily. You put some rules in the ABBYY task, and ABBYY will say, "Okay, so this invoice is $20, and 10% tax is $2." If the tax is $3, ABBYY will say, "Look! There is a mistake here with this tax amount." ABBYY is able to understand the content and the context of the document and give it back to the RPA to go on with the task.

The most valuable feature is the ability to scale for big processes. We are able to process 1 million pages a day. Its accuracy is also very nice. It is a good feature that they have. 

It is an independent platform, which is its biggest advantage as compared to other solutions. It is also very stable and powerful. It is 100% on time.

They should improve the RESTful API side of this solution. Currently, fully RESTful API is not available in the on-prem version, which is really a problem, and we have to work around this limitation. The cloud version already has a fully RESTful API, but the on-prem version doesn't have a fully RESTful API, which is a big mistake. It is easy to solve, but they aren't solving it quicker. They are taking a long time. Nowadays, most people don't go to the interface. They like to use RESTful API.

I have been using this solution for about 20 years.

It is very stable and powerful. 

It is easily scalable. It is for all kinds of customers. Our customers are small, medium, and large businesses. RPAs are used in all kinds of organizations nowadays, and documents are always involved. RPAs are used even for testing and learning, and documents are always a problem.

Our clients do plan to increase the usage of this solution in the future. FlexiCapture is able to scale or spread in the department without having the need for any other RPA tool or AI tool.

They are very good and fast. If you find any vulnerability or there is an issue in scaling this solution, they are very fast in fixing the issue.

It is very easy to deploy but only after we have handled the security side of the customer. It is not complex, but, like any other server-based solution, things have to be clarified with the security team and the IT team. The biggest friction is not involving all the teams from the customer side, especially the security teams.

Our implementation strategy is to involve everyone two or three months before. This is because the businesses that purchase the solution sometimes don't have a good relationship with the IT team. We go to a workshop with them and try to understand their concerns, which takes two or three days. Its installation takes one or two days.

Our clients evaluate Kofax, UiPath, Brainware, and Nuance. The competition is big here. FlexiCapture is the most independent solution. It is an independent platform, which is its biggest advantage. You are not dependent on other solutions. In UiPath, you depend on scaling the RPA to spread OCR.

I would highly recommend this solution. My advice is to engage with a professional services provider at the beginning for installation, deployment, and training. Don't try to do it on your own because it is a very powerful and big solution. You'll have to learn it before you try to use it. Don't do it yourself. 

I would rate ABBYY FlexiCapture a nine out of ten. It is missing only RESTful API.

I use ABBYY Vantage in my company for extracting data from invoices, IDs, and contracts. I have also used ABBYY Vantage to extract data in English from different documents.

As my company operates in the Middle East, it is important for us to have a solution that accepts Arabic characters from documents. The most valuable feature of the solution is the extraction of data from passports and national IDs, a task that is generally difficult for most of the OCR engines to check data from such documents.

ABBYY Vantage is a product that does not include the Arabic language. From an improvement perspective, ABBYY Vantage should include the Arabic language.

I have been using ABBYY Vantage since 2018. My company has a partnership with ABBYY.

It is a very stable solution.

It is a scalable solution.

I work in a software company where there are more than 50 users of ABBYY Vantage.

The solution's technical support is very supportive.

In the past, my company used to use IQ Bot from Automation Anywhere. My company moved from IQ Bot to ABBYY Vantage to avail the latter product's features.

The product's initial setup is neither simple nor difficult.

If one uses ABBYY Vantage and is familiar with its components, I believe one can handle its setup phase. I think it is not a very basic solution.

The solution is deployed on an on-premises model. Depending on the projects undertaken by my company, I have also used the product on the cloud services by AWS.

ABBYY Vantage is a bit of an expensive tool. The payment model for ABBYY Vantage is such that a user needs to make payments for the number of pages consumed with the help of the tool.

I think my company chose ABBYY Vantage over other products in the market owing to the fact that it is a reliable product that offers stability, features, and capabilities to extract data from different documents. In our company, we tested ABBYY Vantage for many of our projects and saw that it delivers results.

I recommend ABBYY Vantage to those who plan to use it in the future, especially if you deal with complex, semi-structured, or unstructured documents since it is a dependable tool that provides high accuracy. Suppose a user wants to use a product to segregate financial documents and needs a tool that provides very high accuracy, then my company recommends ABBYY Vantage.

I rate the overall tool a nine out of ten.

We are using ABBYY FlexiCapture for invoices.

The most valuable feature of ABBYY FlexiCapture is the accuracy of the general extractions.

ABBYY FlexiCapture could improve in the maintenance, and there are some issues. You have to make efforts to do corrections. Additionally, it could be more user-friendly in terms of connecting between different solutions.

I have been using ABBYY FlexiCapture for approximately one year.

ABBYY FlexiCapture is highly stable. The processing time is very fast.

We have two people using ABBYY FlexiCapture in my company.

I have tested Vantage, and it is more user-friendly than the ABBYY FlexiCapture.

The initial setup of ABBYY FlexiCapture was not easy, mainly because you have to configure a lot of things. It depends on the installation itself if it's going to be on the server or on the same system, but either way, it is not simple. 

I rate ABBYY FlexiCapture a nine out of ten.