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Senior Product & Project Manager at a tech services company with 51-200 employees
Real User
Captures documents from a variety of different formats
Pros and Cons
  • "The most valuable feature is the ability to capture data from documents with different formats."
  • "The is a long time between application updates."

What is our primary use case?

We primarily use this product for data capture.

What is most valuable?

The most valuable feature is the ability to capture data from documents with different formats.

IT team don't need to maintain multiple systems.

What needs improvement?

If you are not used for training layout feature, a lot of effort is required in order to upgrade to the latest version.  FlexiCapture get the better training layout feature in deep learning and NLP.

For how long have I used the solution?

We have been using FlexiCapture for three years.

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January 2025
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What do I think about the stability of the solution?

FlexiCapture is a stable product.

What do I think about the scalability of the solution?

Scalability has not been a problem. 

How are customer service and support?

I would say that the technical support is average. 

Which solution did I use previously and why did I switch?

This is the first data capture product that we have used.

How was the initial setup?

The initial setup and preparing for our first capture was no so easy. The application used to create the database was not easy to use.

What about the implementation team?

We are the in-house team.

What's my experience with pricing, setup cost, and licensing?

For us, the price is reasonable for semi-structure and unstructured forms.

Which other solutions did I evaluate?

We did not evaluate other options before implementing FlexiCapture.

What other advice do I have?

My advice for anybody who is considering this product is that if they have many different types of documents that need to be captured, then this is a good option.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
PeerSpot user
reviewer1346982 - PeerSpot reviewer
Head Of Robotic Process Automation at a tech services company with 201-500 employees
Reseller
Useful and user-friendly solution that enables us to do invoicing
Pros and Cons
  • "It's a very useful and user-friendly product."
  • "Not a ten because sometimes some documents have handwritten data. If this improved, I would rate it a ten out of ten."

What is our primary use case?

Our primary use case is for invoicing. We use it for product licenses and reports about insurance policies and invoices.

What is most valuable?

It's a very useful and user-friendly product.

What do I think about the stability of the solution?

The stability is very good. 

What do I think about the scalability of the solution?

We use around 100% of data and the success rate is 90%.

We have around fifty users using this solution. The users are mostly engineers and developers. 

How was the initial setup?

The initial setup was straightforward. 

What other advice do I have?

I would rate this solution an eight out of ten. Not a ten because sometimes some documents have handwritten data. If this improved, I would rate it a ten out of ten.

The product is user-friendly. I would recommend it. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
Buyer's Guide
Download our free ABBYY Vantage Report and get advice and tips from experienced pros sharing their opinions.
Updated: January 2025
Buyer's Guide
Download our free ABBYY Vantage Report and get advice and tips from experienced pros sharing their opinions.