Alorica Contact Management Outsourcing provides a seamless customer experience, with innovative sales and revenue generation, technical support, customer care and back office solutions for a truly remarkable partnership. Alorica approaches issues resolution from both sides - customer acquisition and retention - by implementing predictive modeling and contact strategies, and by making process improvements that foster brand loyalty, renewals and repurchases. Its comprehensive technical support solutions aim to provide positive customer experiences, end-to-end whether its pre-sales, post-sales or in- or out-of-warranty support, our product experts.
Alorica Contact Management Outsourcing mindshare
As of November 2024, the mindshare of Alorica Contact Management Outsourcing in the Customer Management Contact Center Outsourcing category
stands at 15.0%, up
from 13.9% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Customer Management Contact Center Outsourcing
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