It's very useful to save customer's data in a secure manner, we can easily handle all the customer records with encryption mode.
Enterprise Solutions Architect at OORWIN LABS INC
A good product that is easy to deploy, stable, and scalable
Pros and Cons
- "It is stable, scalable, and easy to deploy."
- "Currently, we are using Fargate. Instead of that, we are planning to use EC2 instances, but we are facing some problems, and we are unable to enable NAT gateway for Elastic Load Balancer. When we enable auto-scaling, the instance count increases, and we get IP addresses dynamically. We need to whitelist the IPs of these instances, but there is no option to whitelist those IPs in Amazon RDS. We need one static IP that we can assign to ELB so that we can whitelist this IP."
What is our primary use case?
How has it helped my organization?
Currently, we are not using RDS as, it has some limitations on DB schema creation, it allows limited tenant DB creations...expecting to release RDS custom RDS very soon
What is most valuable?
It is stable, scalable, and easy to deploy.
What needs improvement?
Expecting to have AWS RDS custom.
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Amazon RDS
February 2025
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For how long have I used the solution?
I have been using this solution for almost four years.
What do I think about the stability of the solution?
It is stable.
What do I think about the scalability of the solution?
It is scalable. We have more than 12,000 users who are using this solution.
How are customer service and support?
When we depend on the AWS technical team, we need to pay more. For tech support, they are charging about 25% of the actual bill, which is too high for me. If it is fixed to something like $200, I can go for that, but currently, it is too high for me.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
Earlier we used Rackspace, it is very costly and more technical depedancy
How was the initial setup?
It is straightforward. It takes only a couple of minutes.
What about the implementation team?
We did it on our own.
What's my experience with pricing, setup cost, and licensing?
Cost always depends on usage
Which other solutions did I evaluate?
We evaluated azure, but we faced some issues with wild card domains
What other advice do I have?
The product is pretty good, but its support is very expensive.
I would rate it a ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Team Lead at Midland Credit Management, Inc.
A scalable and resilient solution with a support team that provides timely support
Pros and Cons
- "The solution is scalable and can be configured with AWS Secrets Manager."
- "If we do not keep track of our costs, we might face some problems."
What is our primary use case?
I use the solution to store the data of the applications we run on AWS Lambda.
What is most valuable?
The solution is scalable and can be configured with AWS Secrets Manager. So our password is secure. Also, due to Amazon RDS Multi-AZ, other nodes are available for us if we face a problem in a particular zone. This functionality makes the solution resilient.
What needs improvement?
If we do not keep track of our costs, we might face some problems.
For how long have I used the solution?
I have been using the solution for more than three years.
What do I think about the stability of the solution?
The solution is quite stable. We haven't seen any issues in the last three years. Since we are using Amazon RDS Multi-AZ, other nodes are available on the machine, even if the solution is down. I rate the stability an eight out of ten.
What do I think about the scalability of the solution?
I rate the scalability a seven out of ten. Multiple teams in our organization are using the solution.
How are customer service and support?
We get a timely response from the support team when we raise issues.
How was the initial setup?
The initial setup is quite easy. If we know the configuration, we can run the system, and our database will be ready in 10 to 15 minutes.
What's my experience with pricing, setup cost, and licensing?
If we use the product wisely, we can optimize the cost. The cost depends on the kind of instance we use.
What other advice do I have?
The solution helps us to provide a serverless database. There are multiple servers available in case someone has a high workload. We must understand whether our application is a read-heavy application or a write-heavy application. Accordingly, we must choose the right instance. Overall, I rate the solution an eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Amazon RDS
February 2025
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Sr. Database Architect at a comms service provider with 10,001+ employees
Good overall features, a good community version, and an easy initial setup
Pros and Cons
- "The provisioning is much faster. You don't have to prepare hardware or install software. You just need to create an instance and you have a database."
- "A lot of the features are disabled by default. The solution should enable more features. I understand this could cause challenges to management for many clients using RDS, however."
What is our primary use case?
We primarily have many tools, including Jira, that are currently using RDS. It's mainly used by developers.
How has it helped my organization?
The provisioning is much faster. You don't have to prepare hardware or install software. You just need to create an instance and you have a database.
What is most valuable?
The RDS is a community version, so there are many common features that are basic. It's not an enterprise version, but all the features are very good overall.
What needs improvement?
A lot of the features are disabled by default. The solution should enable more features. I understand this could cause challenges to management for many clients using RDS, however.
For how long have I used the solution?
I've been using the solution for less than a year, but some people on my team have been using it longer.
What do I think about the stability of the solution?
The stability os really good. I like it.
What do I think about the scalability of the solution?
We haven't expanded on the solution, so I'm unsure about if it would scale well or not. We have a bunch of teams using the solution in the company, but they're small.
How are customer service and technical support?
We haven't contacted technical support.
Which solution did I use previously and why did I switch?
We are currently using a lot of other solutions as well. We have Oracle, we have PP2, and MySQL. We have a secret server as well.
How was the initial setup?
The initial setup is straightforward. Deployment took about ten minutes.
What about the implementation team?
We handled the deployment ourselves.
What's my experience with pricing, setup cost, and licensing?
We use the community version of the solution. I believe we only pay for the storage, but I'm not sure how it works exactly.
Which other solutions did I evaluate?
We didn't evaluate other solutions before choosing RDS. Since we're using everything else that is Amazon, it seemed like an obvious choice.
What other advice do I have?
We're currently expanding multiple versions of the solution. We use the cloud deployment model and most clients are also in the AWS environment.
I'd advise others to pay attention to the sizing, You don't want to over or under-size.
I'd rate the solution eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Advisory and IT Transformation Consultant at a tech services company with 10,001+ employees
A stable tool that is easy to deploy and integrate
Pros and Cons
- "I found it to be a stable solution."
- "I feel Amazon RDS should have a lot of functionalities to make monitoring within the database easier."
What is most valuable?
The benefits I experienced while using Amazon RDS stemmed from the fact that it provided me with the database and helped with managing searches in AWS. With Amazon RDS, you have your database without worrying about infrastructure, updates, or other things.
What needs improvement?
The shortcomings stem from not Amazon RDS as a product but are related to its monitoring capabilities. I feel Amazon RDS should have a lot of functionalities to make monitoring within the database easier. Amazon RDS should provide more granularity of log entries.
For how long have I used the solution?
I have had a few years of experience with Amazon RDS. I was a user of the solution.
What do I think about the stability of the solution?
I found it to be a stable solution.
How are customer service and support?
I never needed the solution's technical support.
Which solution did I use previously and why did I switch?
Amazon RDS was the first tool with which I used databases or services on the cloud.
Currently, I work with Microsoft Azure SQL Database in my new company.
Speaking about Microsoft Azure SQL Database, you would always have the latest version and latest update since Microsoft is the owner of the Microsoft Stack.
How was the initial setup?
Amazon RDS is easy to deploy and integrate, but it depends on the solution. Maybe if you need to restore your database in a different region or in a different account or want to run Amazon RDS databases in multi-account environments, then it can be really hard and painful.
What's my experience with pricing, setup cost, and licensing?
Amazon RDS is an expensive solution.
What other advice do I have?
I would tell those who plan to use Amazon RDS to understand how it works and determine the pricing part before purchasing it since it is expensive.
The ease of using Amazon RDS depends on your platform, design, and software. Amazon RDS is easy to use if you have an AWS infrastructure.
With Amazon RDS, integrations with third-party solutions can be easy and beneficial for the product's monitoring part only. In general, integrating Amazon RDS with third-party solutions can be a complex process.
I rate the overall product an eight and a half out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Director, Systems Engineering at a tech services company with 201-500 employees
A stable and scalable tool to maintain database records that should consider improving its technical support
Pros and Cons
- "The most valuable features of the solution stem from the fact that it requires an easy setup phase, and it is also easy to use while not being too heavy on its users."
- "The support team of Amazon RDS provides us with some links to go through whenever we face some issues, but it doesn't work for us."
What is our primary use case?
We use Amazon RDS in our company to maintain logs and database records.
What is most valuable?
The most valuable features of the solution stem from the fact that it requires an easy setup phase, and it is also easy to use while not being too heavy on its users. Amazon RDS as a database is sufficient for our company's use cases.
What needs improvement?
In our company, we have not considered what needs improvement in the solution.
The solution should consider offering some email support to its users. The support team of Amazon RDS provides us with some links to go through whenever we face some issues, but it doesn't work for us.
For how long have I used the solution?
I have been using Amazon RDS for the past two years. Speaking about the solution's version, I currently use MySQL 8.0.32. My company is a customer of the solution.
What do I think about the stability of the solution?
It is a pretty stable solution.
What do I think about the scalability of the solution?
It is definitely a scalable solution, but we have not scaled up to the maximum since we have not faced any problems yet, considering we operate well within the threshold, which makes the product good for us.
My entire team consisting of around fifty people uses the solution.
How are customer service and support?
Unfortunately, our company doesn't have the developer support option in our account, and because of this, we cannot contact any technical support.
Which solution did I use previously and why did I switch?
My company uses Linux-based products, so we use Ubuntu Linux.
How was the initial setup?
The initial setup was easy.
The solution is deployed on the cloud.
What's my experience with pricing, setup cost, and licensing?
In my case, MySQL is free, and if there are any costs, then it is much less than other solutions since all such things usually come bundled with the hardware. We don't pay separate license fees for MySQL, but the hardware cost depends on what machines we use.
What other advice do I have?
To those planning to use Amazon RDS, I would say that it is pretty simple to start with, especially if you don't have a complicated database architecture. If the product's potential users meet the aforementioned factors, Amazon RDS would be the best, especially for those dealing with MySQL.
Overall, I rate the solution a seven out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Co-Founder & CEO at CLOUDEX
A good database solution that has an easy initial setup
Pros and Cons
- "Amazon RDS is very easy to use."
- "Amazon RDS should have a more user-friendly graphical user interface and include better database management options."
What is our primary use case?
Amazon RDS is a good database.
What is most valuable?
Amazon RDS is very easy to use.
What needs improvement?
Amazon RDS should have a more user-friendly graphical user interface and include better database management options.
For how long have I used the solution?
I have been using Amazon RDS for three years.
What do I think about the stability of the solution?
Amazon RDS is a stable solution.
I rate Amazon RDS a nine out of ten for stability.
What do I think about the scalability of the solution?
Around 100 people are using Amazon RDS in our organization.
I rate Amazon RDS an eight out of ten for scalability.
Which solution did I use previously and why did I switch?
Before Amazon RDS, I used Oracle and SQL Server. I switched to Amazon RDS to use the cloud.
How was the initial setup?
The solution's initial setup is easy.
What about the implementation team?
The solution was deployed through a consultant, and it took a few minutes to deploy it.
What's my experience with pricing, setup cost, and licensing?
The solution's license was included in the payment of the cloud. On a scale from one to ten, where ten is the most expensive, and one is the cheapest, I rate the solution's pricing a seven out of ten.
What other advice do I have?
Amazon RDS is a cloud based solution.
I recommend Amazon RDS to other users. I advise users to enforce the DBA to be part of any database cloud. Sometimes, people think managing the database is easy because the cloud is easy. However, that is not always the case.
Overall, I rate Amazon RDS an eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Cloud Engineer/ Data Architect at a government with 201-500 employees
It's good for backups, auto-scanning, and disaster recovery
Pros and Cons
- "Amazon RDS is good for backups, auto-scanning, and disaster recovery. It's also appropriate for the office server."
- "AWS support is decent, but it's not as good as before. Sometimes, we get junior staff who are unable to answer our questions. It also depends on the support team you get. Support based in Europe and Australia is better than US support. For example, European support is quick to deliver the right answer. US support handles routine maintenance issues, and it's mostly junior staff who don't know the product well."
What is our primary use case?
We use Amazon RDS for our Oracle Learning system. About five clients or so use it for that. We also offer a database service using Oracle, Amazon RDS, and Microsoft SQL Server RDS for our rental clients.
What is most valuable?
Amazon RDS is good for backups, auto-scanning, and disaster recovery. It's also appropriate for the office server.
What needs improvement?
An RDS account cannot be shared when you close it. You need an encryption key to clone the data, but you cannot share it.
For how long have I used the solution?
I have used Amazon RDS for more than seven years.
What do I think about the stability of the solution?
The stability is good.
What do I think about the scalability of the solution?
Scalability is an issue. It doesn't handle large data sets well, so we use a different solution for those. This is a limitation of RDBMs, and data doubles every two years.
How are customer service and support?
AWS support is decent, but it's not as good as before. Sometimes, we get junior staff who are unable to answer our questions. It also depends on the support team you get. Support based in Europe and Australia is better than US support. For example, European support is quick to deliver the right answer. US support handles routine maintenance issues, and it's mostly junior staff who don't know the product well.
Which solution did I use previously and why did I switch?
We use multiple solutions from various vendors. It's better to compare Amazon RDS to AWS Aura and MySQL. You pay more with Aura, and it cannot handle our scheduled databases.
How was the initial setup?
I rate Amazon RDS nine out of 10 for ease of setup.
What other advice do I have?
I rate Amazon RDS eight out of 10 overall.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
DevOps DBA at a financial services firm with 10,001+ employees
Has excellent scalability and provisions resources quickly
Pros and Cons
- "The solution's customer service is excellent."
- "They should add a feature for manual SQL patching in RDS."
What is our primary use case?
We use the solution to migrate products from on-premises to AWS environment.
What is most valuable?
The solution's most valuable feature is the provisioning of products. We don't have to worry about storage approval or hardware availability using this feature. It is the most accessible feature in RDS.
What needs improvement?
They should add a feature for manual SQL patching in RDS. Also, the auto-patching features have their limitations. We can't set a particular day or date of the month for auto-maintenance.
For how long have I used the solution?
We have been using the solution for two years.
What do I think about the stability of the solution?
I have never come across any issues regarding the solution's stability. The database uptime works fine.
What do I think about the scalability of the solution?
Scalability is one of the solution's best features.
How are customer service and support?
The solution's customer service is excellent.
How would you rate customer service and support?
Positive
How was the initial setup?
The solution's initial setup is straightforward.
What's my experience with pricing, setup cost, and licensing?
The solution's pricing needs improvement. I rate it as a six.
What other advice do I have?
If they have to segregate the databases into different RDS databases, it will cost almost the same or even more than any on-premises migration.
I rate the solution as an eight because it quickly provisions the resources. It covers all the security and governance parameters as well.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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