AWS Secrets Manager Reviews

Enterprise users report that while AWS Secrets Manager uses a per-secret-per-month pricing model, costs can escalate with frequent use or when managing numerous secrets. Many opt to consolidate secrets to manage expenses. Though some find the cost complex and high, others perceive it as reasonable, especially for occasional use. Regional pricing variations exist, with lower prices observed in Bahrain compared to Mumbai. Overall, users suggest evaluating based on usage patterns and regional considerations.

• "The cost is somewhat high."
• "We purchase a monthly license for the product."
• "The solution is expensive."

AWS Secrets Manager is leveraged to store and manage sensitive information, including application secrets and credentials for system-to-system interactions. Organizations utilize it for handling confidential tasks, protecting card data, and storing secrets for microservice infrastructure. It facilitates secure storage with automatic encryption, allowing for orchestrated management of platforms. Users often rely on AWS Identity and Access Management for setting access rules, ensuring managed and minimized administrative handling of secrets.

AWS Secrets Manager support is generally rated positively by users, particularly those with enterprise accounts, who receive significant assistance. Many users highlight the responsiveness and professionalism of the technical support team. Users without enterprise accounts may experience limited support. Some rely on documentation for assistance, while others maintain weekly interaction with a dedicated TAM. Past experiences indicate helpfulness in addressing functionality questions, and there's acknowledgment of technical support’s investigative thoroughness. AWS support is described as satisfactory across their offerings.

Many users describe AWS Secrets Manager's initial setup as straightforward and uncomplicated. The process doesn't involve complex installation, with some mentioning it as out-of-the-box. Most note that deployment is quick, often taking minutes, although one mentions needing ten days in specific environments with Terraform support. Users often highlight the simplicity, rating the process highly, while a few consider it more complex, rating it lower. Integration within AWS environments is seen as smooth.

AWS Secrets Manager is consistently regarded as highly scalable by various users, with ratings often reaching nine or ten out of ten. Many acknowledge that scalability is inherent to AWS-managed services, and others anticipate increased usage as their platforms grow. Some users have not fully tested scalability due to current low demands. Most do not report any issues, reflecting a confidence in its scalable capabilities to handle varying numbers of users and deployments.

AWS Secrets Manager is considered stable by many users. Several have not experienced any issues, citing smooth operations with extensive API integrations. Some rate its stability as perfect or near-perfect, with scores ranging from seven to ten. While package alignment and service downtime bugs have been mentioned, these appear infrequent. Occasionally, rate limit problems are noted, but familiarity with AWS Secrets Manager tends to resolve initial usability challenges.