CyberArk Privileged Access Manager and AWS Secrets Manager are key players in the privileged access management and secret management domain. CyberArk holds an advantage in security and compliance due to its robust feature set, while AWS Secrets Manager excels in ease of integration within the AWS ecosystem.
Features: CyberArk Privileged Access Manager provides comprehensive privileged session management, password vaulting, and security intelligence, ensuring tight control over privileged accounts. Its security features make it suitable for compliance-focused organizations. AWS Secrets Manager offers seamless integration with AWS services, secure storage, and management of secrets with rotation capabilities, allowing users to efficiently manage secrets in the AWS environment.
Room for Improvement: CyberArk Privileged Access Manager could enhance its user interface, integrate better with diverse systems, and improve reporting capabilities to reduce complexity and support a wider range of organizations. AWS Secrets Manager needs more customization options and should enhance integration with non-AWS services while optimizing its pricing model to address perceptions of high costs.
Ease of Deployment and Customer Service: CyberArk Privileged Access Manager, often deployed on-premises or in hybrid environments, requires significant time and resources but benefits from strong customer service and support. AWS Secrets Manager, being a public cloud service, offers easy deployment within AWS but lacks extensive customization options. CyberArk users report mixed experiences with support, while AWS users typically have positive support experiences with enterprise support.
Pricing and ROI: CyberArk Privileged Access Manager is seen as a premium offering with high costs, necessitating careful planning to optimize its value, with investments justified by strong security and compliance features. AWS Secrets Manager is reasonably priced for smaller applications but can become costly with heavy use. It offers a straightforward management and pricing model, with users noting potential cost optimizations in careful secret management.
Response times seem to correlate with the strength of the relationship with the CyberArk account manager, with quicker responses when rapport is strong.
They are helpful, but complex issues can take a long time to resolve, which can delay solutions for urgent customer issues.
CyberArk's customer service has improved recently and is now very responsive.
We started small and expanded it to an enterprise level, and are now moving to the cloud for further growth.
We have different operating systems, database systems, and decentralized infrastructure.
I find SaaS to be more promising in scalability.
Proper fine-tuning and expertise ensure the product performs well.
Overall, the stability of the solution is high.
It has a large customer base and positive feedback within my network.
They want everything to be on the cloud, but even in the SaaS version of CyberArk Privileged Access Manager, they need to deploy some servers on-premises.
In the long term, I would like to see these processes simplified, especially for on-premise installations.
Incorporating automated onboarding and offboarding features directly into the product would reduce the maintenance burden on administrators.
CyberArk is expensive compared to other products I know.
CyberArk's SaaS solution is particularly expensive.
CyberArk is comparatively expensive compared to other PAM solutions, such as Delinea, especially during renewal.
CyberArk Privileged Access Manager helps ensure data privacy because we now know who is using which credentials and at what time.
For me, CyberArk Privileged Access Manager's most valuable features are password and session management.
After giving access, it continually checks if the user is the same user.
AWS Secrets Manager helps you protect secrets needed to access your applications, services, and IT resources. The service enables you to easily rotate, manage, and retrieve database credentials, API keys, and other secrets throughout their lifecycle.
CyberArk Privileged Access Manager is a next-generation solution that allows users to secure both their applications and their confidential corporate information. It is extremely flexible and can be implemented across a variety of environments. This program runs with equal efficiency in a fully cloud-based, hybrid, or on-premises environment. Users can now protect their critical infrastructure and access it in any way that best meets their needs.
CyberArk Privileged Access Manager possesses a simplified and unified user interface. Users are able to manage the solution from one place. The UI allows users to view and manage all of the information and controls that administrators need to be able to easily access. Very often, management UIs do not have all of the controls and information streamlined in a single location. This platform provides a level of visibility that ensures users will be able to view all of their system’s most critical information at any time that they wish.
Benefits of CyberArk Privileged Access Manager
Some of CyberArk Privileged Access Manager’s benefits include:
Reviews from Real Users
CyberArk Privileged Access Manager’s software stands out among its competitors for one very fundamental reason. CyberArk Privileged Access Manager is an all-in-one solution. Users are given the ability to accomplish with a single platform what might usually only be accomplished with multiple solutions.
PeerSpot users note the truly all-in-one nature of this solution. Mateusz K., IT Manager at a financial services firm, wrote, "It improves security in our company. We have more than 10,000 accounts that we manage in CyberArk. We use these accounts for SQLs, Windows Server, and Unix. Therefore, keeping these passwords up-to-date in another solution or software would be impossible. Now, we have some sort of a platform to manage passwords, distribute the inflow, and manage IT teams as well as making regular changes to it according to the internal security policies in our bank."
Hichem T.-B., CDO & Co-Founder at ELYTIK, noted that “This is a complete solution that can detect cyber attacks well. I have found the proxy features most valuable for fast password web access.”
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