Enterprise Cloud and AI Security Architect at Wipro Technologies London
Real User
Top 5
2025-02-04T17:00:51Z
Feb 4, 2025
An enterprise password manager enables organizations to achieve compliance and eliminate risk by enforcing password security policies and automating generation of One Time Passwords (OTPs) whilst providing the workforce with frictionless and secure access to applications.
Here is our round up of the ten critical features when deciding which enterprise password manager is right for your organization together with the impact of not having these features in your chosen solution.
1. Zero Sign-in to the Enterprise Password Manager to Reduce User Friction
One purpose of a password manager is to make things easier for employees, not to give them yet another password to remember. An enterprise password manager that integrates with your corporate directory means no sign-in is required to the password manager itself. This creates a frictionless user experience and guarantees user adoption since the user does not have to take any action to engage with the enterprise password manager.
Impact of Not Having This Feature
If the password manager requires the user to manually log in or authenticate with it, this creates a barrier to usage and adoption. This reduces the effectiveness of the solution and leaves the organization exposed to cyber security risks as the user adoption cannot be guaranteed.
2. Zero User Interface Option to Guarantee Adoption
For widespread enterprise use, choose an enterprise password manager that can be configured to run silently in the background providing users with access to the passwords they need at the time when they need them. An enterprise password manager that can present the relevant passwords to the user at the point they are attempting to access an application means no training is required, which in turn means significantly higher adoption and greater security benefits.
Impact of Not Having This Feature
If the password manager requires the user to interact with it via a user interface, this typically involves training. If users need to be trained on a system this creates a further barrier to usage and adoption and many will revert to their previous way of working i.e. relying on passwords being stored in documents or making passwords simple and easy to remember. All of this undermines the intended security benefits of a password solution.
3. Password Policy Enforcement to Mitigate Brute Force and Password Re-use Risks
Use a password manager that can generate strong, random passwords that comply with your policies and automate user password updates on external (third-party) applications without need for an API. It’s also important that the solution can automate synchronisation of newly updated passwords to ensure that, where passwords are shared, all permitted users and groups have immediate access to the updated credentials.
This provides a significant level of protection against external applications being compromised as a result of brute force attacks on weak passwords and memorable passwords that may have been chosen by end users. It also protects against the risks of passwords being re-used across multiple applications by creating unique, random, high-entropy passwords.
Impact of Not Having This Feature
Without this feature, the enterprise will be exposed to the risks of the workforce setting, simple, easy-to remember passwords that could be easy to guess, brute force, or discover if they are used on another application, all of which leaves the organization at increased risk of a data breach.
4. Zero Knowledge Encryption for Greatest Security
Zero Knowledge Encryption means that no one outside your enterprise can access your stored passwords – not even the vendor of the enterprise password manager. When using cloud-based enterprise password managers, this is achieved by ensuring the encryption keys that protect customers’ data remain inside the secure perimeter of the customer’s enterprise network. This is crucial in giving your organization complete control and eliminating a potential security risk – ask the vendor of the Enterprise Password Manager where the encryption takes places and if they have any access to the keys that protect your data.
Impact of Not Having This Feature
Without this feature, the passwords your workforce store can potentially be accessed by the vendor of your enterprise password manager. This also creates a single point of failure since if the vendor is compromised your passwords can be accessed. These factors open up significant security risks for your organization so, for the greatest level of security, ensure that the vendor has no access to the encryption keys that protect your data.
5. Provides Single Sign-On & OTP automation with Passwords Hidden to Eliminate Phishing Risks
Allowing easy, one-click access to apps by automatically filling login forms completes the journey towards an unobtrusive user experience, making the need for copying and pasting of credentials from the password manager largely unnecessary; mitigating user friction and increasing productivity. However, for the greatest effectiveness, you can eliminate password phishing risks by using an enterprise password manager that supports Single Sign On for applications and services where the passwords are hidden from the users. This allows the workforce to access applications without knowing the passwords being used, meaning they are unable to disclose any credentials in response to phishing attacks.
An effective password manager should also be able to be configured to generate the One Time Passwords (OTPs) for applications being accessed and automate the entry of these as part of the login process removing friction for users. This feature also reduces the risk of login details being compromised by leavers after they exit the enterprise since they are not aware of the passwords being used.
Impact of Not Having This Feature If users can see the passwords for applications and services this creates vulnerability to phishing attacks as users could potentially disclose passwords to malicious, spoofed websites. Furthermore, when leavers exit the enterprise, they will potentially retain the passwords to corporate applications and data, long after they have left the organization opening a further data breach vector. Phishing risks can be eliminated if your solution hides the passwords from the workforce that use them.
6. Multiple Credentials per App
Frequently, employees may need to access multiple accounts for the same application. Examples of this could be marketing teams accessing multiple social media accounts or IT teams accessing services using accounts with different permission levels. A password manager that facilitates easy switching between multiple identities being used for a single-application is essential to cater for these more complex use-cases within enterprises.
Impact of Not Having This Feature If your password manager does not support the ability for users to easily switch between multiple accounts on applications and services, this will create significant user friction and potentially lead them circumventing the use of the password manager in favour of less secure, more user-friendly ways of addressing this issue leading to additional cyber security risks.
7. Sharing of Credentials with Granular Permissions
When access to accounts and services need to be shared between users and teams, it is important to ensure that appropriate security and governance is maintained. Your enterprise password manager should enable the secure sharing of credentials with specific permissions associated (i.e. read, write, update, view, allow onward sharing etc.) meaning effective governance and control is maintained without compromising on efficiency or user experience. This type of feature is critical for teams where multiple users require access to the same set of credentials.
Impact of Not Having This Feature If your password manager does not permit users to share credentials using granular permissions there is a risk that passwords could be shared, forwarded or copied to recipients using unsecure methods. There is further risk that passwords could therefore be shared without any governance or audit trail.
8. Full Audit Trail and Integration with Security Information and Event Management (SIEM) Solutions
Any effective Enterprise Password Manager should be able to provide a full audit trail of who accessed what system and when to help support compliance and any retrospective investigation following a security incident. The Enterprise Password Manager should provide canned and customized reporting options that can be interrogated locally, exported, or linked directly to the enterprise SIEM solution for analysis and aggregation with other events.
Impact of Not Having This Feature
Without this feature your firm could be faced with compliance issues as a result of being unable to provide a clear audit trail of who accessed which system (i.e. if multiple users share access to accounts) at any time.
9. Optional Ability to Discover Applications and Learn Credentials
Enterprise password managers that can discover the apps being used by employees and learn the credentials for these, if required, expedites time-to-value by reducing setup effort whilst detecting Shadow-IT. These apps can then be easily added to the enterprise password manager with the click of a button ensuring there are minimal barriers to usage less residual, security ‘blind spots’ for the enterprise.
Impact of Not Having This Feature
Without this feature your enterprise is likely to be exposed to additional cyber security risks as a result of the workforce using non-core, external web applications to store corporate data that the IT team are unaware of. With this feature, these shadow-IT risks can be managed by your enterprise password manager.
10. Policy-based, Application-specific Step-up and Multi-Factor Authentication
Credentials for some critical applications and systems will potentially have a higher risk profile that necessitates additional security before there are made available to users. Your enterprise password manager should provide the capability to apply application-specific policies for step-up and Multi-Factor Authentication. Step-up will require the user to re-authenticate with the corporate directory before making the credentials available to the user, whereas Multi-Factor will require the MFA challenge to be satisfied before making the credentials available.
Impact of Not Having This Feature
Without this feature your enterprise will be unable to apply a level of enhanced (step-up or MFA) authentication for using accessing specific applications that contain more critical data, creating potential compliance risks.
An enterprise password manager needs several critical features to deliver value and guarantee return on investment. Being secure goes without saying but it is also critical that the user experience is unobtrusive and frictionless so there are minimal barriers to workforce adoption of the product. This will maximize your return on investment. Hopefully these ten, critical features will provide a great starting point for your evaluation of enterprise password managers but do look out for value added benefits such as the ability to eliminate phishing risks and the ability to integrate desktop applications.
Search for a product comparison in Enterprise Password Managers
Enterprise Password Managers play a crucial role in enhancing organizational security and efficiency by centralizing password management. Important aspects to consider include:
Security features such as encryption and multi-factor authentication
User-friendly interface for ease of use
Comprehensive reporting and analytics capabilities
Integration with existing IT systems
Scalability to accommodate business growth
Importance in cybersecurity cannot be overstated. Enterprise Password Managers offer robust security tools that protect sensitive information from unauthorized access. By enforcing complex password policies and offering encrypted storage, they mitigate risks associated with data breaches and cyber-attacks. These tools streamline password management, reducing the chances of human error and ensuring that employees adhere to best practices. They help businesses avoid costly penalties related to data protection regulations by maintaining compliance standards, thus safeguarding both reputation and financial stability. Additionally, the analytics and reporting features offered provide insights into password usage, helping identify potential vulnerabilities before they can be exploited.
Beyond security, the importance of Enterprise Password Managers extends to productivity. Automation of password-related tasks saves time for IT departments and employees, allowing them to focus on more strategic initiatives. These tools enhance operational efficiency by providing secure, single sign-on solutions that simplify the user experience. This feature minimizes downtime and frustration, encouraging a more seamless workflow across departments. Furthermore, with access controls and audit trails, businesses can manage and monitor user activity, reinforcing accountability and ensuring that access to sensitive data is granted only to authorized personnel. By supporting scalability, they accommodate growing demands as businesses expand, ensuring that password management remains efficient and effective regardless of size or complexity.
Find out what your peers are saying about Microsoft, Amazon Web Services (AWS), CyberArk and others in Enterprise Password Managers. Updated: February 2025.
Enterprise Password Managers offer secure solutions for handling complex multi-user password requirements. They provide centralized management of credentials, enabling organizations to enhance security and compliance.By using Enterprise Password Managers, organizations can efficiently streamline password management processes, ensuring robust protection against unauthorized access. Features like audit trails, user activity monitoring, and seamless integration with existing IT infrastructures...
An enterprise password manager enables organizations to achieve compliance and eliminate risk by enforcing password security policies and automating generation of One Time Passwords (OTPs) whilst providing the workforce with frictionless and secure access to applications.
Here is our round up of the ten critical features when deciding which enterprise password manager is right for your organization together with the impact of not having these features in your chosen solution.
1. Zero Sign-in to the Enterprise Password Manager to Reduce User Friction
One purpose of a password manager is to make things easier for employees, not to give them yet another password to remember. An enterprise password manager that integrates with your corporate directory means no sign-in is required to the password manager itself. This creates a frictionless user experience and guarantees user adoption since the user does not have to take any action to engage with the enterprise password manager.
Impact of Not Having This Feature
If the password manager requires the user to manually log in or authenticate with it, this creates a barrier to usage and adoption. This reduces the effectiveness of the solution and leaves the organization exposed to cyber security risks as the user adoption cannot be guaranteed.
2. Zero User Interface Option to Guarantee Adoption
For widespread enterprise use, choose an enterprise password manager that can be configured to run silently in the background providing users with access to the passwords they need at the time when they need them. An enterprise password manager that can present the relevant passwords to the user at the point they are attempting to access an application means no training is required, which in turn means significantly higher adoption and greater security benefits.
Impact of Not Having This Feature
If the password manager requires the user to interact with it via a user interface, this typically involves training. If users need to be trained on a system this creates a further barrier to usage and adoption and many will revert to their previous way of working i.e. relying on passwords being stored in documents or making passwords simple and easy to remember. All of this undermines the intended security benefits of a password solution.
3. Password Policy Enforcement to Mitigate Brute Force and Password Re-use Risks
Use a password manager that can generate strong, random passwords that comply with your policies and automate user password updates on external (third-party) applications without need for an API. It’s also important that the solution can automate synchronisation of newly updated passwords to ensure that, where passwords are shared, all permitted users and groups have immediate access to the updated credentials.
This provides a significant level of protection against external applications being compromised as a result of brute force attacks on weak passwords and memorable passwords that may have been chosen by end users. It also protects against the risks of passwords being re-used across multiple applications by creating unique, random, high-entropy passwords.
Impact of Not Having This Feature
Without this feature, the enterprise will be exposed to the risks of the workforce setting, simple, easy-to remember passwords that could be easy to guess, brute force, or discover if they are used on another application, all of which leaves the organization at increased risk of a data breach.
4. Zero Knowledge Encryption for Greatest Security
Zero Knowledge Encryption means that no one outside your enterprise can access your stored passwords – not even the vendor of the enterprise password manager. When using cloud-based enterprise password managers, this is achieved by ensuring the encryption keys that protect customers’ data remain inside the secure perimeter of the customer’s enterprise network. This is crucial in giving your organization complete control and eliminating a potential security risk – ask the vendor of the Enterprise Password Manager where the encryption takes places and if they have any access to the keys that protect your data.
Impact of Not Having This Feature
Without this feature, the passwords your workforce store can potentially be accessed by the vendor of your enterprise password manager. This also creates a single point of failure since if the vendor is compromised your passwords can be accessed. These factors open up significant security risks for your organization so, for the greatest level of security, ensure that the vendor has no access to the encryption keys that protect your data.
5. Provides Single Sign-On & OTP automation with Passwords Hidden to Eliminate Phishing Risks
Allowing easy, one-click access to apps by automatically filling login forms completes the journey towards an unobtrusive user experience, making the need for copying and pasting of credentials from the password manager largely unnecessary; mitigating user friction and increasing productivity.
However, for the greatest effectiveness, you can eliminate password phishing risks by using an enterprise password manager that supports Single Sign On for applications and services where the passwords are hidden from the users. This allows the workforce to access applications without knowing the passwords being used, meaning they are unable to disclose any credentials in response to phishing attacks.
An effective password manager should also be able to be configured to generate the One Time Passwords (OTPs) for applications being accessed and automate the entry of these as part of the login process removing friction for users.
This feature also reduces the risk of login details being compromised by leavers after they exit the enterprise since they are not aware of the passwords being used.
Impact of Not Having This Feature
If users can see the passwords for applications and services this creates vulnerability to phishing attacks as users could potentially disclose passwords to malicious, spoofed websites. Furthermore, when leavers exit the enterprise, they will potentially retain the passwords to corporate applications and data, long after they have left the organization opening a further data breach vector. Phishing risks can be eliminated if your solution hides the passwords from the workforce that use them.
6. Multiple Credentials per App
Frequently, employees may need to access multiple accounts for the same application. Examples of this could be marketing teams accessing multiple social media accounts or IT teams accessing services using accounts with different permission levels. A password manager that facilitates easy switching between multiple identities being used for a single-application is essential to cater for these more complex use-cases within enterprises.
Impact of Not Having This Feature
If your password manager does not support the ability for users to easily switch between multiple accounts on applications and services, this will create significant user friction and potentially lead them circumventing the use of the password manager in favour of less secure, more user-friendly ways of addressing this issue leading to additional cyber security risks.
7. Sharing of Credentials with Granular Permissions
When access to accounts and services need to be shared between users and teams, it is important to ensure that appropriate security and governance is maintained. Your enterprise password manager should enable the secure sharing of credentials with specific permissions associated (i.e. read, write, update, view, allow onward sharing etc.) meaning effective governance and control is maintained without compromising on efficiency or user experience. This type of feature is critical for teams where multiple users require access to the same set of credentials.
Impact of Not Having This Feature
If your password manager does not permit users to share credentials using granular permissions there is a risk that passwords could be shared, forwarded or copied to recipients using unsecure methods. There is further risk that passwords could therefore be shared without any governance or audit trail.
8. Full Audit Trail and Integration with Security Information and Event Management (SIEM) Solutions
Any effective Enterprise Password Manager should be able to provide a full audit trail of who accessed what system and when to help support compliance and any retrospective investigation following a security incident. The Enterprise Password Manager should provide canned and customized reporting options that can be interrogated locally, exported, or linked directly to the enterprise SIEM solution for analysis and aggregation with other events.
Impact of Not Having This Feature
Without this feature your firm could be faced with compliance issues as a result of being unable to provide a clear audit trail of who accessed which system (i.e. if multiple users share access to accounts) at any time.
9. Optional Ability to Discover Applications and Learn Credentials
Enterprise password managers that can discover the apps being used by employees and learn the credentials for these, if required, expedites time-to-value by reducing setup effort whilst detecting Shadow-IT. These apps can then be easily added to the enterprise password manager with the click of a button ensuring there are minimal barriers to usage less residual, security ‘blind spots’ for the enterprise.
Impact of Not Having This Feature
Without this feature your enterprise is likely to be exposed to additional cyber security risks as a result of the workforce using non-core, external web applications to store corporate data that the IT team are unaware of. With this feature, these shadow-IT risks can be managed by your enterprise password manager.
10. Policy-based, Application-specific Step-up and Multi-Factor Authentication
Credentials for some critical applications and systems will potentially have a higher risk profile that necessitates additional security before there are made available to users. Your enterprise password manager should provide the capability to apply application-specific policies for step-up and Multi-Factor Authentication. Step-up will require the user to re-authenticate with the corporate directory before making the credentials available to the user, whereas Multi-Factor will require the MFA challenge to be satisfied before making the credentials available.
Impact of Not Having This Feature
Without this feature your enterprise will be unable to apply a level of enhanced (step-up or MFA) authentication for using accessing specific applications that contain more critical data, creating potential compliance risks.
An enterprise password manager needs several critical features to deliver value and guarantee return on investment. Being secure goes without saying but it is also critical that the user experience is unobtrusive and frictionless so there are minimal barriers to workforce adoption of the product. This will maximize your return on investment. Hopefully these ten, critical features will provide a great starting point for your evaluation of enterprise password managers but do look out for value added benefits such as the ability to eliminate phishing risks and the ability to integrate desktop applications.
Enterprise Password Managers play a crucial role in enhancing organizational security and efficiency by centralizing password management. Important aspects to consider include:
Importance in cybersecurity cannot be overstated. Enterprise Password Managers offer robust security tools that protect sensitive information from unauthorized access. By enforcing complex password policies and offering encrypted storage, they mitigate risks associated with data breaches and cyber-attacks. These tools streamline password management, reducing the chances of human error and ensuring that employees adhere to best practices. They help businesses avoid costly penalties related to data protection regulations by maintaining compliance standards, thus safeguarding both reputation and financial stability. Additionally, the analytics and reporting features offered provide insights into password usage, helping identify potential vulnerabilities before they can be exploited.
Beyond security, the importance of Enterprise Password Managers extends to productivity. Automation of password-related tasks saves time for IT departments and employees, allowing them to focus on more strategic initiatives. These tools enhance operational efficiency by providing secure, single sign-on solutions that simplify the user experience. This feature minimizes downtime and frustration, encouraging a more seamless workflow across departments. Furthermore, with access controls and audit trails, businesses can manage and monitor user activity, reinforcing accountability and ensuring that access to sensitive data is granted only to authorized personnel. By supporting scalability, they accommodate growing demands as businesses expand, ensuring that password management remains efficient and effective regardless of size or complexity.