Amazon WorkMail Reviews

Our primary use case is to send emails to any person using an identity.

The best feature is that Amazon SES provides verified email messages. There are many software and email services, but SES provides verified accounts for an organization. With SES, you can also handle any bounces or complaints we receive from emails.

There is room for improvement in the scalability. Currently, you can only send one notification at a time. It would be great if it could send to multiple recipients simultaneously using different email addresses. 

For example, in one organization, different departments like HR and engineering can use one identity each to send emails. This would make it more scalable and stable.

In future releases, I would add the ability to send multiple messages at the same time using different domains within the same company.

I have been using Amazon SES for the past four to five months.

Currently, for small and medium-scale usage, it's very stable.

Probably less than 20 to 30 percent of the workforce uses AWS in our organization. 

If you have an AWS account, the initial setup is easy.

I would recommend it because it is a very secure service.

Overall, I would rate the solution a nine out of ten. 

We use the tool for transactional emails and marketing. 

I would like to see detailed reports on email success and failure rates. 

I have been using the product for a year. 

Amazon SES is stable. 

We use the solution daily. 

I haven't contacted technical support yet. 

I rate Amazon SES's deployment a ten out of ten. It takes 30-40 minutes to deploy. One person helped us with the deployment. 

We did the tool's deployment in-house. 

I rate the overall product an eight out of ten.

We use WorkMail for email. You set up email accounts for various businesses. It is as simple as that. That is the purpose of WorkMail.

There is no need for me to set up security. This is also known as a platform as a service. Actually, I believe they are a software as a service (SaaS).

The only issue is the price, which is far too expensive.

I have been working with WorkMail for three years.

WorkMail is a very stable solution.

WorkMail is a very scalable product.

I'm currently transferring all of them away from WorkMail because it's too expensive.

I would rate their technical support a zero out of five.

I have been trying to contact and reach them because they called me once but never returned my call. 

They called to set up a meeting with me at Amazon, I believe for the South African level. And they never followed up on that meeting. I am just moving on, moving my clients away from them, and that's all that.

Negative

The initial setup is straightforward.

It is deployed and activated immediately.

WorkMail is very expensive. We have lost several clients because it is too expensive.

WorkMail is a bit expensive per user. That is something they must correct.

They provide excellent service, but it is expensive for South Africans. We are losing clients because the price my clients pay for email alone is nearly equal to the price they pay for an entire Microsoft Office license, which includes email.

Where they will have Microsoft Word and other productivity tools, as well as email. And you will pay nearly that much for an email with WorkMail. It's far too costly. That is unaffordable.

WorkMail does require a license, it is, per user. The license is for one user. It is costly per user. The license is expensive.

I would recommend this solution to others who are interested in using it.

WorkMail works very well, and the functionality is fine. I would rate WorkMail a nine out of ten.

It has an easy way to handle addresses and pre-made newsletters.

It has reduced our costs.

It would be nice if they had a what you say is what you get editor to build newsletters like MailChimp has.

I've used it for about six months.

No issues encountered.

No issues encountered.

No issues encountered.

It's very good.

They always reply promptly.

We previously used MailChimp but switched to reduce our costs.

It's very simple to setup and we got good support while we did it.

We implemented it in-house.

We have cut our costs in half.

We are still in the process of implementation.

• Mandrill
• MailChimp

It's worthwhile to look at, but is not suitable for every business.