The solution has many use cases, so we use it for warehouses, factories, and offices. Also, I've been using it in many different places.
Director at A2G Safety and Security Services Pvt limited
Technically and performance-wise, a sound solution that needs to improve its support
Pros and Cons
- "From the performance perspective, I'm happy with the solution. Also, from the technical side, it seems to be pretty good."
- "Support is not good...The support can be improved, especially in India, since whenever I require support, it takes some time."
What is our primary use case?
What is most valuable?
Feature-wise, the solution's cloud is quite good despite being expensive.
What needs improvement?
The scalability can be improved.
The support can be improved, especially in India, since whenever I require support, it takes some time.
For how long have I used the solution?
I have been using Aruba Networks Wireless WAN for two to three years. I am a partner for the solution.
Buyer's Guide
Aruba Networks Wireless WAN
January 2025
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What do I think about the stability of the solution?
I rate the scalability not more than seven to eight out of ten.
What do I think about the scalability of the solution?
As of now, I think my deployments are not too big, and it is a maximum of 50 to 60 to date. So, it seems to be okay. I rate the scalability not more than six to seven out of ten.
I mostly deal with medium-sized businesses.
How are customer service and support?
I rate the support not more than seven to eight out of ten. Support is not good.
How would you rate customer service and support?
Neutral
How was the initial setup?
On a scale of one to ten, where one is difficult, and ten is easy, I rate the setup an eight.
The time taken for the deployment is not much. So, it varies from site to site.
It may take not more than two to three days.
What's my experience with pricing, setup cost, and licensing?
On a scale f one to ten, where one point is cheap and ten is expensive, I rate the pricing as eight. Cloud licenses are quite expensive.
What other advice do I have?
From the performance perspective, I'm happy with the solution. Also, from the technical side, it seems to be pretty good.
Considering the market in India, there are a lot of other options from which others can buy other than Aruba.
I rate the overall solution a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer:
Network solutions architecture at a energy/utilities company with 10,001+ employees
Flexible, scalable, and boosts mobility, but device integration has room for improvement
Pros and Cons
- "What I like most about Aruba Networks Wireless WAN is seamless integration from an endpoint perspective. Another valuable feature of the product is that it supports certificate-based authentication."
- "Device integration has room for improvement in Aruba Networks Wireless WAN."
How has it helped my organization?
Aruba Networks Wireless WAN benefited my company because it increased mobility significantly. After all, users don't need to search for LAN cables in the conference rooms.
Adoption was also relatively fast in terms of user onboarding.
What is most valuable?
What I like most about Aruba Networks Wireless WAN is seamless integration from an endpoint perspective, for example, the core domain joined machine.
I also find the onboarding process for Aruba Networks Wireless WAN fantastic.
Another valuable feature of the product is authentication, as Aruba Networks Wireless WAN supports certificate-based authentication. It has remarkable security features, particularly in its machine and user authentication levels.
What needs improvement?
Device integration has room for improvement in Aruba Networks Wireless WAN. However, there has been a development where the access point can be deployed through cloud-based controllers. It can connect via the internet and doesn't require MPS connectivity, but that can be improved further.
For how long have I used the solution?
I've been using Aruba Networks Wireless WAN for around six years.
What do I think about the stability of the solution?
Aruba Networks Wireless WAN has good stability, so that's a nine out of ten for me.
What do I think about the scalability of the solution?
The scalability of Aruba Networks Wireless WAN is good. The only constraint is that the hardware comes with a fixed number of access point support, which becomes problematic if you have an on-premise deployment. Still, if you plan for the capacity in advance, then it's okay.
That could be a constraint from a large deployment when the access point only lasts two or three years. I don't want to put a high number or high capacity on the hardware on the first day, so scalability-wise, I rate Aruba Networks Wireless WAN as five out of ten.
How are customer service and support?
The technical support for Aruba Networks Wireless WAN is good. That area is an eight out of ten.
How would you rate customer service and support?
Positive
How was the initial setup?
I'd rate the initial setup for Aruba Networks Wireless WAN as six out of ten.
One of my Aruba Networks Wireless WAN deployments took two and a half months. Deploying the product entailed site-specific surveying, identifying access point location, how my controller will be set up on-premises, the IP schema to be utilized for the access point, IP allocation, and which access IDs I'm going to broadcast.
What about the implementation team?
My team and I deployed Aruba Networks Wireless WAN.
What was our ROI?
I enjoyed almost fifty percent of the cost reduction from Aruba Networks Wireless WAN because it helped reduce the LAN infrastructure, such as switching hardware, LAN cables, etc. I no longer needed to deploy the switches and LAN cables for every point, which resulted in an almost fifty percent reduction in costs compared to the past cost computations.
What's my experience with pricing, setup cost, and licensing?
Aruba Networks Wireless WAN is pretty cost-efficient than Cisco ISE when my company did a PO, but for a single-party tender, its pricing was on the higher side, so it depends. I rate the pricing for Aruba Networks Wireless WAN as six out of ten.
What other advice do I have?
I have experience with Aruba Networks Wireless WAN.
My company has a 7200 series Aruba controller, almost five hundred access points, and Aruba ClearPass Policy Manager.
My company's existing database is deployed on-premises, including the controller, access point, and the Aruba ClearPass Policy Manager.
A team of five people, including myself, deployed Aruba Networks Wireless WAN. It was a process of putting and mounting access points. I also had two members in charge of configuring the switches while I configured the controller and the Aruba ClearPass Policy Manager. Once access points become visible on the controller, my team will proceed to the template configuration deployment for Aruba Networks Wireless WAN.
The deployment team consisted of five L1s, three L2s, and me, so a total of nine. My unit deployed five hundred access points to six thousand end users. My team of eight takes care of administration.
Aruba Networks Wireless WAN requires maintenance, for example, upgrading the controller or the Aruba ClearPass Policy Manager and then posture agent deployment for six thousand users. Any agent upgrade means deployment for the users as well.
I'd tell anyone looking into implementing Aruba Networks Wireless WAN that it's a good solution with many advantages, such as mobility, flexibility, and scalability, so I suggest using Aruba Networks Wireless WAN to enhance user experience.
My rating for Aruba Networks Wireless WAN is seven out of ten.
My role is similar to an integrator of Aruba Networks Wireless WAN.
My company is an Aruba Networks customer.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Aruba Networks Wireless WAN
January 2025
Learn what your peers think about Aruba Networks Wireless WAN. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,158 professionals have used our research since 2012.
Director at JEDI SERVICES PRIVATE LIMITED
A very stable, secure, and reliable solution with regular updates
Pros and Cons
- "Aruba is a very stable system."
- "The price for the license could be a bit improved since it is the only area with an issue."
What is most valuable?
Aruba Networks Wireless WAN is very stable and reliable. In the solution, the first part is obviously its security part because security is what is concerning in any Wi-Fi situation. In the aforementioned scenario, Aruba Wi-Fi solutions are very secure. They have some Triple DES or whatever security standards are there. So, corporate people are comfortable using Aruba Wi-Fi, especially in any enterprise or SMB segment.
What needs improvement?
The price for the license could be a bit improved since it is the only area with an issue.
For how long have I used the solution?
I have experience using Aruba Networks Wireless WAN for years. I used to supply Aruba even before HP acquired Aruba. So, I used to supply it from eight to ten years ago.
What do I think about the stability of the solution?
Aruba is a very stable system.
Most of the enterprise customers, big names, buy it without giving any second thoughts.
Stability-wise, I rate the solution a ten out of ten.
What do I think about the scalability of the solution?
I'm not aware of its scalability, but I have seen that a big complex, maybe a 14 to 15-story or 20-story building, can be covered up. Many hotels are covering it up. Also, they have around 10,000 users. Aruba Wi-Fi is very good.
Though not all are my customers, I am aware that many of the big hotels, like Marriot, work using Aruba. Few of the five-star hotels in and around Bombay.
Scalability-wise, I rate the solution a ten out of ten.
How are customer service and support?
Though I am not aware of the customer support, I am assuming it will be as per HP standards, which is quite good.
How was the initial setup?
The initial setup of the solution is simple, and the setup is as per industry standards. Hence, everybody has to follow the setup phase.
Regarding the time needed for deployment, the survey takes time, first of all. Then, you have to set up the Wi-Fi. Actually, if you talk about the installation part, installation takes time because different rooms and false ceilings are there, and so the installation of Wi-Fi takes time. Once the installation is done, the setting up of the Wi-Fi takes maybe a couple of hours. In short, the installation takes more time since it's more on the infrastructure side.
The solution is deployed on-premises.
What's my experience with pricing, setup cost, and licensing?
Aruba has an annual subscription, and they have three years and five years costs. People generally take the three years' cost. It has to be taken because, basically, licenses are needed more from the security perspective, nothing else.
It is expensive, but it is also very competitive. So I wouldn't say it is very high on the price. It can compete with many, many local players as well as equivalent players.
I rate the pricing a seven or eight on a scale of one to ten, where ten is the highest and one is the cheapest.
What other advice do I have?
Aruba has a very good reputation. Aruba products are very stable, and they give regular updates. Whatever Aruba has mentioned in their literature, regarding their bandwidth, etcetera, is correct. One can rely on what they write in their literature.
I would definitely recommend the solution to those planning to use it. In the Wi-Fi space, Aruba is an extremely good product.
For Aruba's software and hardware, I rate the solution a ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
General Manager at Accor hotels
Has valuable security features and is scalable
Pros and Cons
- "The security feature and the signal are good as they is dependent on our needs."
- "The internet signal and the connection can be better."
What is our primary use case?
The solution is being used as a SaaS IDL for connection.
What is most valuable?
The security feature and the signal are good as they is dependent on our needs.
What needs improvement?
The internet signal and the connection can be better. Previously, the solution had to be restarted if more than two users were using it at the same time.
For how long have I used the solution?
I have been using Aruba Networks Wireless WAN for four years.
What do I think about the stability of the solution?
It is a stable solution.
What do I think about the scalability of the solution?
It is a scalable solution. Presently, there are hundreds of users using the solution.
How was the initial setup?
The initial setup is easy. The deployment takes a couple of hours. Only a single person is required for the deployment.
What about the implementation team?
The solution was installed by a third-party vendor.
What's my experience with pricing, setup cost, and licensing?
The pricing is cheaper in comparison to similar products.
What other advice do I have?
If the reset issue is resolved then it is a good solution. I rate the overall solution an eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Consultant and technical support at joudeh center for computer and modern software
A reliable option for small and medium-sized businesses, offering reliability and concurrency
Pros and Cons
- "The product gives good stability and concurrency."
- "It would be better for customers if Aruba provided more license options, like 5-year licenses"
What is our primary use case?
We provide this solution for small and medium-sized businesses.
What is most valuable?
The product gives good stability and concurrency.
What needs improvement?
The product sometimes hangs during rush hour. For example, if concurrency is 500, it might hang once every 100 times. Similarly, the product is not stackable each time. There's no special box for clustering, while other vendors have that. Clustering can virtually utilize all the switches as one switch, giving customers more scalability.
Finally, it would be better for customers if Aruba provided more license options, like 5-year licenses, for example, and at a lower price. Customers don't like to pay from time to time for service for the product.
For how long have I used the solution?
I've been providing this product for three years.
What do I think about the stability of the solution?
Aruba's stability is very good. I rate it a nine out of ten.
What do I think about the scalability of the solution?
I rate Aruba's scalability an eight out of ten.
How are customer service and support?
The warranty is important for us and the replacement time is good.
How was the initial setup?
Because of its GUI, the setup is straightforward. When deploying the product, we must choose the models and do some small design work. For example, if the customer needs 50 to 100 users on the network, I would tell them what Aruba can do. I would also tell them next year what changes might be there, so I give them a few extra products to see if one might be better and recommend one.
Around three to five staff members are enough to maintain the solution. I remotely maintain the product for many of my customers.
What's my experience with pricing, setup cost, and licensing?
The product's price is within range since it has a lower price. It's good for small businesses. Some of our products come with a three-year license.
What other advice do I have?
We usually need some sessions for HPE products. When designing it for the customer, I could guarantee their system would not be down 99% of the time. I could also give them some advantages about why I use HP instead of Cisco, Fortinet, or Juniper, and some comparisons to clarify that. But if I give the customer some time for testing, it gives them confidence that I can test and ensure that this product is good.
I rate the product an eight out of ten since the product is from HPE, and they've used telecom before, so it is competitive. Anyone can use the solution without any problems. Likewise, the price and the service are very good.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Project Manager at RIGHTINFO INTERNATIONAL INC.
Easy installation process and competitive pricing model
Pros and Cons
- "The installation process was easy."
- "The only issues are the configuration problems that impact the stability of the solution."
What is our primary use case?
We are a system integrator, and we provide solutions to our customers. Aruba Networks Wireless WAN is a solution that we offer to our customers. It provides wireless connectivity and has several features.
The main reasons our clients choose Aruba Networks are its strong server performance and competitive pricing. Additionally, Aruba's customer support is prompt and helpful. These are the main factors that influence our choice of Aruba Networks.
How has it helped my organization?
Aruba makes quite a lot of business for my company and its stability is quite good. There is no need to constantly maintain/support our customers.
What is most valuable?
The site survey tool is fantastic and saved us a lot of time in the early stage.
What needs improvement?
Configuration User Interface could be enhanced further to easy to understand what kind of effects will be.
For how long have I used the solution?
We have been working with Aruba Networks for more than ten years.
What do I think about the stability of the solution?
Generally, there aren't many problems with stability. It was good. Sometimes there could be configuration issues caused by users when they try to update or check the system.
I would rate the stability an eight out of ten.
What do I think about the scalability of the solution?
It is a scalable solution. Most of our clients are small to medium-sized businesses, and all are satisfied its scalability if they need to upgrade.
How are customer service and support?
Aruba's customer support is prompt and helpful.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We previously used Fortinet and switched because our customer decided to use their solution.
How was the initial setup?
The installation process was easy. Our engineers have extensive experience with Aruba Networks, so they are familiar with it and can handle any installation requirements.
Moreover, only two people are required for the maintenance of this solution.
What about the implementation team?
The deployment process depends on the customer's requirements. So, the deployment time may vary. Generally, the deployment process might take several days. Two people were enough for the deployment.
What's my experience with pricing, setup cost, and licensing?
I would rate the pricing model a three out of ten, with one being very cheap and ten being very expensive. We got a yearly license.
The additional costs depend on the specific case and situation. There might be different costs.
Which other solutions did I evaluate?
We evaluated solutions from Cisco, Extreme, and Fortinet.
What other advice do I have?
I would definitely recommend it.
Overall, I would rate the solution an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
IT Solution Analyst II at a manufacturing company with 10,001+ employees
Management is centralized, so it's easier to manage over other solutions, but it becomes buggy after updates, and its support team is slow in resolving issues
Pros and Cons
- "The most valuable feature of Aruba Networks Wireless WAN is centralized management. It has features like other solutions, but it's easier to manage. Aruba Networks Wireless WAN also has a tax asset benefit which is good."
- "What needs to improve in Aruba Networks Wireless WAN is the support because it takes quite a long time for the support team to resolve issues. Whenever a new version or update is released, my company sees many bugs and issues, so that is another area for improvement as well."
What is our primary use case?
We mainly use Aruba Networks Wireless WAN for our corporate wireless access for corporate mobiles, corporate laptops, and guest wireless access. We also use the product because of its tax asset.
What is most valuable?
The most valuable feature of Aruba Networks Wireless WAN is centralized management. It has features like other solutions, but it's easier to manage. Aruba Networks Wireless WAN also has a tax asset benefit which is good.
What needs improvement?
What needs to improve in Aruba Networks Wireless WAN is the support because it takes quite a long time for the support team to resolve issues. Whenever a new version or update is released, my company sees many bugs and issues, so that is another area for improvement as well.
For how long have I used the solution?
I have one year experience with Aruba Networks Wireless WAN.
What do I think about the stability of the solution?
Aruba Networks Wireless WAN is a stable solution, but whenever there's an update, many bugs and open issues arise, but as a product, it's stable.
What do I think about the scalability of the solution?
Aruba Networks Wireless WAN has some scalability issues with the on-premises model. My team may have to explore its cloud model.
How are customer service and support?
The technical support for Aruba Networks Wireless WAN needs improvement because it takes longer for the team to resolve bugs and issues.
How was the initial setup?
It's been a long time since Aruba Networks Wireless WAN was set up in my company, so I can't remember if there was any complication involved, but the deployment model was straightforward, and there wasn't that much complication. Even a new addition to Aruba Networks Wireless WAN was straightforward. Deployment took no longer than two hours.
What's my experience with pricing, setup cost, and licensing?
I'm not sure about the licensing cost or pricing for Aruba Networks Wireless WAN.
Which other solutions did I evaluate?
Aruba Networks Wireless WAN has been in the company when I joined, so I'm unaware of other solutions evaluated it.
What other advice do I have?
More than ten thousand people, particularly enterprise users, use Aruba Networks Wireless WAN.
Two to three people handle the deployment and maintenance of Aruba Networks Wireless WAN.
What I'd say to others looking into implementing Aruba Networks Wireless WAN is that it has scalability issues and its support needs improvement. It has many open bugs that could stop you from moving forward.
I'm rating Aruba Networks Wireless WAN seven out of ten.
My company has a partnership with Aruba, but it's not a reseller.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Implementation Engineer at Banco do Brasil S.A.
An easy to manage and deploy solution that has use cases in education and public services
Pros and Cons
- "Aruba Central seems to be a good way to go in cloud management. However, compared to Cisco Meraki, it's still very early days."
- "The product should improve Aruba Central."
What is our primary use case?
The main use case for this solution is in the education sector and public services.
What is most valuable?
Aruba Central seems to be a good way to go in cloud management. However, compared to Cisco Meraki, it's still very early days.
What needs improvement?
The product should improve Aruba Central.
For how long have I used the solution?
I have been working on Aruba Networks Wireless WAN for five years.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
The solution is very scalable.
How was the initial setup?
The initial setup is not difficult, but it has its limitations, with guest authentication. The deployment takes a couple of hours. It is very simple. However, it depends on how you do it. If you use the virtual controller, it is pretty easy. But it has got its limitations. If you do it by Aruba Central, it does take an awful amount of time.
What's my experience with pricing, setup cost, and licensing?
With Aruba, you get what you pay for compared to the other vendors. Although Cisco is very expensive and their management is way better than Aruba Central. So, you have to consider what you are after. But price-wise, they are really good.
What other advice do I have?
I can’t see Aruba helping me, but it does its job.
I would recommend this tool because it's stable, easy to deploy, and easy to manage. I would rate it nine out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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