Try our new research platform with insights from 80,000+ expert users
Arun Jeevaraj - PeerSpot reviewer
Owner, Ctrl E at Ctrl E
Real User
Top 20
Highly stable and scalable solution
Pros and Cons
  • "I would rate the stability a ten out of ten."
  • "There is room for improvement in the pricing, it's quite a premium."

What is our primary use case?

My clients use it for the employees to log in to the Internet.

What is most valuable?

Once we install it, we don't get any complaints or adverse feedback from the client. They use it. It's seamless connectivity. And in case any failure happens, there is a long warranty period. So once we've got the access point replacement also done for one of the clients, that experience also was good.

What needs improvement?

There is room for improvement in the pricing, it's quite a premium. There are a few other brands that are coming up which are offering lower pricing. So maybe Aruba could think about being a more competitive price point.

For how long have I used the solution?

I'm a system integrator. I've been selling it to my clients who use it in their offices.

Buyer's Guide
Aruba Networks Wireless WAN
July 2025
Learn what your peers think about Aruba Networks Wireless WAN. Get advice and tips from experienced pros sharing their opinions. Updated: July 2025.
861,524 professionals have used our research since 2012.

What do I think about the stability of the solution?

I would rate the stability a ten out of ten. 

What do I think about the scalability of the solution?

I would rate the scalability a ten out of ten. It is very scalable. There are more than a thousand users in my client's organisation.

How was the initial setup?

The initial setup is easy. If we need to deploy 10 to 15 devices, that can be set up in about half a day.

What's my experience with pricing, setup cost, and licensing?

It is expensive. I would rate the pricing an eight out of ten.

What other advice do I have?

I would highly recommend using the solution. Aruba is one of the best. 

Overall, I would rate the solution a ten out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. System integrator
PeerSpot user
Vivek Makhijani - PeerSpot reviewer
Director at JEDI SERVICES PRIVATE LIMITED
Real User
Top 10
A very stable, secure, and reliable solution with regular updates
Pros and Cons
  • "Aruba is a very stable system."
  • "The price for the license could be a bit improved since it is the only area with an issue."

What is most valuable?

Aruba Networks Wireless WAN is very stable and reliable. In the solution, the first part is obviously its security part because security is what is concerning in any Wi-Fi situation. In the aforementioned scenario, Aruba Wi-Fi solutions are very secure. They have some Triple DES or whatever security standards are there. So, corporate people are comfortable using Aruba Wi-Fi, especially in any enterprise or SMB segment.


What needs improvement?

The price for the license could be a bit improved since it is the only area with an issue.

For how long have I used the solution?

I have experience using Aruba Networks Wireless WAN for years. I used to supply Aruba even before HP acquired Aruba. So, I used to supply it from eight to ten years ago.

What do I think about the stability of the solution?

Aruba is a very stable system.

Most of the enterprise customers, big names, buy it without giving any second thoughts.

Stability-wise, I rate the solution a ten out of ten.

What do I think about the scalability of the solution?

I'm not aware of its scalability, but I have seen that a big complex, maybe a 14 to 15-story or 20-story building, can be covered up. Many hotels are covering it up. Also, they have around 10,000 users. Aruba Wi-Fi is very good.

Though not all are my customers, I am aware that many of the big hotels, like Marriot, work using Aruba. Few of the five-star hotels in and around Bombay.

Scalability-wise, I rate the solution a ten out of ten.

How are customer service and support?

Though I am not aware of the customer support, I am assuming it will be as per HP standards, which is quite good.

How was the initial setup?

The initial setup of the solution is simple, and the setup is as per industry standards. Hence, everybody has to follow the setup phase.

Regarding the time needed for deployment, the survey takes time, first of all. Then, you have to set up the Wi-Fi. Actually, if you talk about the installation part, installation takes time because different rooms and false ceilings are there, and so the installation of Wi-Fi takes time. Once the installation is done, the setting up of the Wi-Fi takes maybe a couple of hours. In short, the installation takes more time since it's more on the infrastructure side.

The solution is deployed on-premises.

What's my experience with pricing, setup cost, and licensing?

Aruba has an annual subscription, and they have three years and five years costs. People generally take the three years' cost. It has to be taken because, basically, licenses are needed more from the security perspective, nothing else.

It is expensive, but it is also very competitive. So I wouldn't say it is very high on the price. It can compete with many, many local players as well as equivalent players.

I rate the pricing a seven or eight on a scale of one to ten, where ten is the highest and one is the cheapest.

What other advice do I have?

Aruba has a very good reputation. Aruba products are very stable, and they give regular updates. Whatever Aruba has mentioned in their literature, regarding their bandwidth, etcetera, is correct. One can rely on what they write in their literature.

I would definitely recommend the solution to those planning to use it. In the Wi-Fi space, Aruba is an extremely good product.

For Aruba's software and hardware, I rate the solution a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
PeerSpot user
Buyer's Guide
Aruba Networks Wireless WAN
July 2025
Learn what your peers think about Aruba Networks Wireless WAN. Get advice and tips from experienced pros sharing their opinions. Updated: July 2025.
861,524 professionals have used our research since 2012.
Amos Chang - PeerSpot reviewer
Project Manager at RIGHTINFO INTERNATIONAL INC.
Real User
Easy installation process and competitive pricing model
Pros and Cons
  • "The installation process was easy."
  • "The only issues are the configuration problems that impact the stability of the solution."

What is our primary use case?

We are a system integrator, and we provide solutions to our customers. Aruba Networks Wireless WAN is a solution that we offer to our customers. It provides wireless connectivity and has several features.

The main reasons our clients choose Aruba Networks are its strong server performance and competitive pricing. Additionally, Aruba's customer support is prompt and helpful. These are the main factors that influence our choice of Aruba Networks.

How has it helped my organization?

Aruba makes quite a lot of business for my company and its stability is quite good. There is no need to constantly maintain/support our customers.

What is most valuable?

The site survey tool is fantastic and saved us a lot of time in the early stage.

What needs improvement?

Configuration User Interface could be enhanced further to easy to understand what kind of effects will be.

For how long have I used the solution?

We have been working with Aruba Networks for more than ten years.

What do I think about the stability of the solution?

Generally, there aren't many problems with stability. It was good. Sometimes there could be configuration issues caused by users when they try to update or check the system.

I would rate the stability an eight out of ten. 

What do I think about the scalability of the solution?

It is a scalable solution. Most of our clients are small to medium-sized businesses, and all are satisfied its scalability if they need to upgrade.

How are customer service and support?

Aruba's customer support is prompt and helpful.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We previously used Fortinet and switched because our customer decided to use their solution.

How was the initial setup?

The installation process was easy. Our engineers have extensive experience with Aruba Networks, so they are familiar with it and can handle any installation requirements.

Moreover, only two people are required for the maintenance of this solution. 

What about the implementation team?

The deployment process depends on the customer's requirements. So, the deployment time may vary. Generally, the deployment process might take several days. Two people were enough for the deployment. 

What's my experience with pricing, setup cost, and licensing?

I would rate the pricing model a three out of ten, with one being very cheap and ten being very expensive. We got a yearly license. 

The additional costs depend on the specific case and situation. There might be different costs.

Which other solutions did I evaluate?

We evaluated solutions from Cisco, Extreme, and Fortinet.

What other advice do I have?

I would definitely recommend it.

Overall, I would rate the solution an eight out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
PeerSpot user
Network engineer at perfekt
MSP
Reliable with unique capabilities and the ability to extend
Pros and Cons
  • "The initial setup is pretty straightforward."
  • "We'd like to have a bit more artificial intelligence incorporated into existing products."

What is our primary use case?

We primarily use the solution as an instant access point with a built in virtual controller. It's a wireless product.

What is most valuable?

No other wireless product has the same capabilities. With Aruba, users just need access points and do not need a controller. Access points can act as controllers. With 50 to 60 access points, we can use another Aruba product to help with management below 50 or 60 access points. If we have thousands of access points, at that point, we would need to go for a controller. 

The solution can scale.

It is stable.

The initial setup is pretty straightforward.

Depending on the level of support you have (paid or standard), they are responsive. 

What needs improvement?

We'd like to have a bit more artificial intelligence incorporated into existing products. It would give them more market gain and make their product more robust. 

For how long have I used the solution?

I've been using the solution for five to six years. 

What do I think about the stability of the solution?

The solution is quite stable. There are no bugs or glitches. It doesn't crash or freeze. It is reliable. 

If you have a small setup, it's quite easy to manage. You don't need to have the big hardware in place. If you have a very large infrastructure setup you might need to have a traditional WiFi setup.

What do I think about the scalability of the solution?

It is quite scalable. How easy it is to expand depends on what scaling you are doing. For example, if you are adding more hardware or more access points. A small setup is quite easy to manage as you don't have so much hardware. However, a bigger setup might require additional WiFi expansion.

You can scale it to a great extent. 

We're a small company. We have less than 50 users. That said, we also have clients that use the solution. 

We do not have plans to increase usage. 

How are customer service and support?

We've used technical support. They are pretty good. However, it depends on if you have a standard or paid support. Paid support allows you to call directly. Standard support is slower, and you need to communicate via email. 

Which solution did I use previously and why did I switch?

We also use Cisco. I'm familiar with Juniper as well. 

How was the initial setup?

The initial setup isn't too difficult. You just need to have a bit of background knowledge. It's pretty straightforward. 

The deployment depends on if you will use Aruba Central, a centralized could management platform, which makes the deployment easier. If you don't use that, you do need to do everything from scratch. The length of time it takes to deploy depends on the size of the setup. The physical mounting is always something that takes time. For the configuration, if you have configuration planning already in place, it won't take too long. It might take a week to a month for a smaller setup of 50 access points. 

If you have all the test points mounted up and they have all been cabled towards POE switches, and they have the necessary firmware and everything in place, and you have also planning in place including what are the access IDs and what security measures will be taking place, then it will be quite fast to do it.

You only need one or two people to handle the initial setup.

What was our ROI?

I've not witnessed any ROI.

What's my experience with pricing, setup cost, and licensing?

They have various types of licensing to choose from. They have licenses for security and firewalls, et cetera. There are different licenses for products and different types of features as well. 

Most licenses are subscription-based. There are a few perpetual licenses as well. 

Which other solutions did I evaluate?

I was looking at Juniper Mist and noted that this product has more AI. Aruba is not too evolved when it comes to AI. 

What other advice do I have?

We're not necessarily on the latest version of the solution. We are due for an upgrade.

If someone has a smaller setup, Juniper may be a good option. However, with bigger setups and more unique features, Aruba is a good choice. 

I'd rate the solution eight out of ten. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer970956 - PeerSpot reviewer
Security and Infrastructure Practice manager at a computer software company with 51-200 employees
Reseller
Reliable with good coverage and decent pricing
Pros and Cons
  • "It works well. It is reliable."
  • "It works. We don't look at it any deeper than that and don't find any features ar missing."

What is our primary use case?

We use it for wireless access in our sales offices. It is a wireless access network.

What is most valuable?

It works well. It is reliable. 

We just upgraded it to 6G. The main reason why we chose Aruba is that we are an Aruba partner and we get significant discounts on Aruba.

The initial setup is straightforward and simple. 

It is scalable. 

It's providing us with the coverage that we need. The speed is good. Basically, you set it up and forget it, which is good.

What needs improvement?

We're not very sophisticated with it. We just use the wireless and it just does what we need it to.

It works. We don't look at it any deeper than that and don't find any features ar missing. 

We had one problem with one of our remote sites. We opened up a ticket and it turned out there was a problem with one of the end users' desktop. It needed to be patched and support was very good about it. They told us about it and we did it and it worked. It was nothing to do with the product itself, really. 

For how long have I used the solution?

We've used the solution for ten years or so. 

What do I think about the stability of the solution?

The stability, in general, is good. We have problems from time to time; however, for those cases, most of the time, it's related to users. They might have patches that need to be installed or things like that.

It's generally reliable and there are no bugs or glitches. 

What do I think about the scalability of the solution?

It meets our needs. We find it to be scalable. 

We have maybe 20 to 30 people using the solution at this time. 

We do not have plans to increase usage as we don't have any other locations for anything.

How are customer service and support?

Tech support is efficient. If we have a problem, we open up a ticket and they help.

How was the initial setup?

The solution is easy to set up. It is straightforward and simple. It's not overly complex. 

We have one person on staff that can deploy and maintain the product. They are a network admin. 

What was our ROI?

I wasn't involved in the process of looking into ROI, if that was even considered.

What's my experience with pricing, setup cost, and licensing?

The pricing is good for us. As a partner, we get discounts. 

I don't have any information in regards to the exact costs we pay. 

What other advice do I have?

We are resellers of Aruba. We don't do a lot with the wireless. We consume it. We don't sell it.

The solution works well and it does what we need it to do. 

It's a good product. Cloud management works very well. I would recommend cloud management to others any day.

I'd rate the solution ten out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Head of IT infrastructure at a consultancy with 51-200 employees
Real User
An engineer with enough experience can tune the network however they want
Pros and Cons
  • "An engineer with enough experience can tune the network however they want. It's crucial. It's good to customize our information security how we like it and configure the solution to achieve the level of stability we need."
  • "Support is a little expensive. It's also a little tricky to configure Aruba sometimes. For example, if we want to whitelist a device, it works in unexpected ways. I want to allow this device to connect somewhere, and it lets it connect to any device in the network. Let's say I want to allow my phone to connect to the network printer, but if I add my phone to the white list, I automatically allow my phone to connect to any other devices, and it's not secure."

What is our primary use case?

We use Aruba Wireless at a big trading center in two ways. One use case is a corporate network with restrictions, and another is for customers. For our corporate use case, we have around 30 people on various devices, like laptops and mobile phones. In the second case, we provide access to around 1,000 users. 

What is most valuable?

An engineer with enough experience can tune the network however they want. It's crucial. It's good to customize our information security how we like it and configure the solution to achieve the level of stability we need.

What needs improvement?

Support is a little expensive. It's also a little tricky to configure Aruba sometimes. For example, if we want to whitelist a device, it works in unexpected ways. I want to allow this device to connect somewhere, and it lets it connect to any device in the network.

Let's say I want to allow my phone to connect to the network printer, but if I add my phone to the white list, I automatically allow my phone to connect to any other devices, and it's not secure.

For how long have I used the solution?

I've been using Aruba Wireless for a year and a half. 

How are customer service and support?

My team is highly experienced, so I haven't needed support so far. 

How was the initial setup?

Setting up Aruba Networks is a little difficult, but experienced professionals can handle it, and we have help from partners, so it's not a problem. In Ukraine, there are several companies with expertise in Aruba. We can pay them for the initial setup and some training.

What's my experience with pricing, setup cost, and licensing?

We pay every year for Aruba Central. It's a subscription. In other cases, we use Aruba AirWave on-premise, and that's a one-time payment. 

What other advice do I have?

I rate Aruba Networks Wireless WAN nine out of 10. It's a stable solution with advanced technical capabilities. We never need to worry if it's going to work. 

Like any professional solution, you need to do some evaluation before implementing it in a project. The customer must fully understand the project requirements before they buy and implement it. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Mallikarjun Hiremath - PeerSpot reviewer
Senior Technical Consultant at Orange Business Services
Real User
Has a nice user interface and clustering feature, and is easy to install
Pros and Cons
  • "There is a clustering feature, so the APs immediately switch back to the next available controller. The users will not notice any impact and will feel connected to the network. They will not notice any disconnection."
  • "They have to work on their Aruba Central cloud platform. There are still some glitches such as not showing proper user details. When we removed the AP from the Aruba Central cloud, it showed up as being connected to Aruba Central. They need to fix these issues."

What is most valuable?

There is a clustering feature, so the APs immediately switch back to the next available controller. The users will not notice any impact and will feel connected to the network. They will not notice any disconnection.

The AirMatch feature is also very useful. If the radio channels and the power being utilized in the RF environment are filled up, it will update all of those channels and power transmission.

What needs improvement?

They have to work on their Aruba Central cloud platform. There are still some glitches such as not showing proper user details.

When we removed the AP from the Aruba Central cloud, it showed up as being connected to Aruba Central. They need to fix these issues.

I would like to see artificial intelligence and machine learning in the next release. Other vendors already have artificial intelligence and machine learning capabilities in their cloud platform-based wireless solutions.

For how long have I used the solution?

I've been working with this solution for the last six years.

What do I think about the stability of the solution?

It is a stable solution.

How are customer service and support?

Aruba Networks Wireless WAN's technical support was very good in 2017 and 2018. Now, the calls go here and there, and we don't get an immediate response.

How was the initial setup?

The initial setup was very easy. It's not that complex.

Which other solutions did I evaluate?

Compared to Cisco, Aruba Networks Wireless WAN's user interface is very nice.

What other advice do I have?

On a scale from one to ten, I would rate this solution at nine.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Sr. Network Engineer at a pharma/biotech company with 5,001-10,000 employees
Real User
A secure, scalable solution with excellent software and hardware
Pros and Cons
  • "The solution's strong security mechanism and user-friendly web console are great."
  • "The solution currently has a Windows update problem."

What is our primary use case?

Aruba Networks Wireless WAN is deployed for communication, and we have about 13 sites controlled in a centralized location. We have next-step security authentication, and it supports end-user secure connectivity. The combination and mechanism of multiple servers are used to authenticate the user to connect to the network securely.

How has it helped my organization?

Our whole company uses this network, providing wireless connectivity on all sides. So this solution impacts our day-to-day tasks.

What is most valuable?

The most valuable feature is security, which is important to the company and end user. In addition, the solution's strong security mechanism and user-friendly web console are great. The software and hardware are excellent, and we can efficiently deploy and manage these devices.

Regarding additional features, the solution currently has a Windows update problem. As a result, the solution requires daily Windows updates and installations as well as launches of new patches. It also requires updates to the iOS firmware to support the day-to-day patches submitted by Windows.

What needs improvement?

Because we work out of Pakistan, we sometimes have to deploy this solution in areas with a lot of dust. So, it would be great if Aruba improves the environmental hardware materials to mitigate troubleshooting and decrease the amount of dust it accumulates.

For how long have I used the solution?

We have been using this solution for seven years and recently deployed the latest version. It is deployed on a local network.

What do I think about the stability of the solution?

It is a stable solution.

What do I think about the scalability of the solution?

The solution is scalable. We have a lot of users, most of whom are IT specialists. For example, we have four people required for maintenance in the IT department and two junior network engineers continuously controlling the solution.

How are customer service and support?

The technical support for this product regarding the vendor is great. Our principal or local vendor is available to facilitate any issues that arise.

Which solution did I use previously and why did I switch?

Before using Aruba Networks Wireless WAN, we had been working on Cisco and Awale, which are somewhat competitors of this solution. We also deployed Awale, which works fine, but Aruba Networks Wireless WAN is widely used in our company.

How was the initial setup?

The initial setup was straightforward, and it took about two days to deploy. We used a third party to deploy the network and performed day-to-day tasks easily. There was no issue with installation, and deployment on a large scale was painless.

What's my experience with pricing, setup cost, and licensing?

Regarding licensing costs, our procurement and finance departments are directly involved, and we evaluate the functionality of this product. Based on the market comparison, Aruba Networks Wireless WAN is cheaper than Cisco, and the web experience is great. As a result, its functionality and performance are practical.

Which other solutions did I evaluate?

If we were not using Aruba Networks Wireless WAN, we would use Cisco. Cisco and Aruba have the same solution and provide a controller-based network and ISE. The functionality of both devices is the same, and the key difference is the vendor and branding. The dependability and scalability of both products are good too.

What other advice do I have?

I rate this solution an eight out of ten. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user