My primary use case is for the audit process. AuditBoard has all the audit steps, including documentation, archiving, and tracking the progress of audits. It is an end-to-end tool for our audit.
Senior Manager, Global Internal Audit at BACARDI CANADA, INC.
Seamless audit process and highly user-friendly
Pros and Cons
- "In AuditBoard, there are all the audit steps, including documentation, archiving, and tracking the progress of audits."
What is our primary use case?
What is most valuable?
It is very user-friendly. I have used other or similar solutions in the past, but it is the easiest to use. It allows me to do many things with self-service and allows me to customize the settings based on my needs. Its user interface is good.
What needs improvement?
Despite being user-friendly, sometimes it is not easy to find a feature, toggle, or make changes in the system. I need to access multiple setups to make the change in the system, and it needs some improvements in this area.
AuditBoard uses templates and automatic reporting; it would be better if they improve data space and the feature in terms of automated reporting.
For how long have I used the solution?
I have been using AuditBoard for a year and a half, and I have been using the latest version because it automatically updates.
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AuditBoard
March 2025

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What do I think about the stability of the solution?
It is a fully stable solution.
What do I think about the scalability of the solution?
It is a scalable solution.
How are customer service and support?
The support team was always on time and had a quick response time. Although, it requires one or two interactions to get things working on their platform.
It was a smooth process when we implemented the solution and tried to implement the historical data. Regardless, the support I received was responsive.
How would you rate customer service and support?
Positive
How was the initial setup?
It is easy. But when we implemented it, it was not straightforward because we were learning as we were implementing it. As we started using the solution more, it became easy, but it was not super straightforward.
I would rate it a nine on a scale of one to ten, where ten is easy to set up, and one is super difficult.
What about the implementation team?
The initial setup took around two and a half months, from the first meeting to implementation.
What was our ROI?
It depends on the company's size; it is definitely worth the money.
What other advice do I have?
I have used two other solutions related to audit, and AuditBoard is the best of all. It is very user-friendly and allows me to do self-service. The overall support team is good. If I delete something accidentally, I can recover it easily.
I rate it a nine out of ten.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.

System Integrator at a non-profit with 501-1,000 employees
Robust security, and user-friendly, but the flexibility could be improved
Pros and Cons
- "I find the most significant elements of this solution are the out-of-the-box reporting, the ease of workflow, workflow management, and the ease of managing our audit process."
- "Some of that flexibility could be enhanced. When comparing Archer and TeamMate+, there is a little more open-ended in terms of certain of our audit processes and procedures. And there is significantly greater freedom in creating ad hoc audit processes and procedures, whereas AuditBoard is a little more limiting in this regard."
What is our primary use case?
I have not used the solution. I am a system integrator who assists with platform selection and implementation.
The majority of the individuals we assist on the platform or through selections are searching for SOX assistance, internal audit, of course, as well as basic risk management.
How has it helped my organization?
AuditBoard standardized our control processes, and our control policies to make the organization more efficient in managing Audits, Risk, and Compliance concerns.
All of the components are included in the platform. It gives us visibility into who we are auditing, as well as a better understanding of the process concerns and the best method to address them.
Also, if we have a lot of findings, why do we have these findings? Is it a training issue or anything else?
It allows us better insights into how the organization is functioning.
And then relative to the findings, it ensures when an organization has odd findings, whether minor or significant, we can track those through to a conclusion or correction or just decide not a big enough issue that we're going to do anything.
What is most valuable?
I find the most significant elements of this solution are the out-of-the-box reporting, the ease of workflow, workflow management, and the ease of managing our audit process.
What needs improvement?
While AuditBoard is very powerful and very strong, it is a little bit limiting.
It is limited by the fact that it is very structured. For example, I am unable to deviate sufficiently from the audit process.
I can't institute a lot of my own pieces. I have to use their standard out-of-the-box process, which is quite inconvenient. Understandable, however, still somewhat frustrating in terms of how the process works.
When trying to integrate plugins, not necessarily modules, but processes and procedures. We have unique business elements, and we find different ways to audit it and how it works, but it's limiting from that standpoint.
Some of that flexibility could be enhanced. When comparing Archer and TeamMate+, there is a little more open-ended in terms of certain of our audit processes and procedures. And there is significantly greater freedom in creating ad hoc audit processes and procedures, whereas AuditBoard is a little more limiting in this regard.
For how long have I used the solution?
I have been acquainted with it when it was SOXHUB before it was AuditBoard.
I don't recall the version numbers, but we are up-to-date on the latest versions.
Because they are all intermingled among all the instruments we use. I never recall the exact version number. It's simply too difficult. They change so frequently.
What do I think about the stability of the solution?
AuditBoard is extremely stale. I would rate the stability of AuditBoard an eight out of ten.
What do I think about the scalability of the solution?
There are different elements of scalability. I think scalability in terms of volume of users, volumes of data, it's very scalable, it is unlimited.
AuditBoard is very scalable.
If however, you are looking for scalability around the complexity and sophistication of your internal audit process, it is not as scalable, it becomes a little bit more limiting.
A corporation like ExxonMobil, Citi Group, and General Electric, large companies like that, it is not an audit tool that would fit well into those organizations, simply because they are larger, more complicated, and have too many moving pieces. That aspect of scalability is not ideal for an AuditBoard.
How are customer service and support?
I have been in contact with technical support, not as much with the ongoing technical support, but certainly around the initial rollout and use of it.
Technical support is fine, it's great. It is as good as all the others. It is on par with its competitors, or better, they are fine, more than adequate.
I would rate the technical support a seven, or an eight out of ten.
Which solution did I use previously and why did I switch?
Along with AuditBoard, I am familiar with TeamMate+, Workiva, and Archer, all of which are part of the four pillars of the internal audit space.
We have integrated internal audit tools such as Archer, TeamMate+, and Workiva, to mention a few. There are others as well. They all, to some extent, depend on your internal audit process and how it integrates with other risk and compliance initiatives inside your organization.
How was the initial setup?
It is very simple to integrate. Some of this is because it works well for smaller, more basic groups, and it's incredibly simple to set up and get started. And part of it is due to the fact that it is more out-of-the-box in the process.
It allows rapid acceleration from an immature audit process to a more mature audit process. However, if you are a large organization, AuditBoard is not going to fit because it is too limiting in what you can change around the audit processes and procedures.
It is deployed within the AuditBoard cloud which is secure and structured. They have all the SOC2 and all the securities. You still need to add elements of your own security and your own identity depending on how you want to connect to it.
It is no different than all the other cloud-based solutions like Workday, ServiceNow, Salesforce, et cetera. From a security standpoint, it is quite robust.
What's my experience with pricing, setup cost, and licensing?
Pricing is variable, like with any technology, and is determined by how hard you wish to negotiate. You can get to a price you're willing to pay if you're willing to negotiate aggressively.
It's more about the strength of your procurement cycle.
Which is no different than dealing with any other software platform.
In terms of extra costs I can't think of any off the top of my head, but there aren't a lot of gotcha surprises with them, none that come to mind.
What other advice do I have?
I believe you should consider your audit processes, audit procedures, and where you want to take your internal audit program to see if AuditBoard is a good fit in terms of the complexity and sophistication of your audit processes and procedures.
Aside from that, I believe it's quite straightforward and simple to use. It's less about what you are doing now in your internal audit program and more about where your business is going and what you might require in the future.
I would rate it a six out of ten. It's a great solution for what it does.
It just depends on what you are trying to achieve and a lot of that is understanding what you are trying to achieve to get to that level of maturity of your program.
Which deployment model are you using for this solution?
Private Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
AuditBoard
March 2025

Learn what your peers think about AuditBoard. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
839,422 professionals have used our research since 2012.
Internal Audit Intern at CCC Intelligent Solutions
Well-documented, stable, and easy to set up
Pros and Cons
- "The most valuable feature is the well-documented instruction."
- "After sending out a request to my network for documents, it would be great to have a receipt that shows who received the request and who did not."
What is our primary use case?
We're documenting and uploading using AuditBoard. I transfer the documents from Microsoft Excel and upload them to the reports. I also do some auditing on the documents. There is a process where we have to request information from other people in the network, so we also use AuditBoard as a way to send document requests.
What is most valuable?
The most valuable feature is the well-documented instruction. The information helps us learn about the solution.
There is a feature that allows us to simply exit the window if we make a mistake and when we go back in the information reverts back to the last saved. However, if we want to keep the changes and don't save them, we might have to do the work over again.
What needs improvement?
After sending out a request to my network for documents, it would be great to have a receipt that shows who received the request and who did not. This would help me ensure that I am sending requests to the correct people. Currently, there is no way to know this information.
For how long have I used the solution?
I have used the solution for three months.
What do I think about the stability of the solution?
AuditBoard has only had issues with stability when the internet connection caused Alibaba to fail to save our progress. However, the best way to handle this situation is to just navigate away from the program and then come back to it later. The solution is as stable as the internet connection we are using.
How was the initial setup?
The initial setup was straightforward and was done on my company laptop.
What other advice do I have?
I give the solution an eight out of ten.
Users of AuditBoard should constantly save their work.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Alibaba
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior Internal Auditor at a manufacturing company with 501-1,000 employees
Works efficiently and helps access the historical and real-time data easily
Pros and Cons
- "Its ability to share the data in real-time has helped us well."
- "They should improve the solution's test sheets feature for ease of use."
What is our primary use case?
We use the solution for compliance management and documentation purposes.
How has it helped my organization?
The solution has worked as an efficient tool for us. Its ability to share real-time data has helped us well.
What is most valuable?
The solution's most valuable feature is the ease of accessing historical and real-time data.
What needs improvement?
They should improve the solution's test sheets feature for ease of use. They should include more features similar to Excel. They should also add a read-only feature so the entire corporation can access the solution. It will be helpful for everyone in the organization.
For how long have I used the solution?
We have been using the solution for one and a half years.
What do I think about the stability of the solution?
I rate the solution's stability as a nine. There are only a few times when it dropped down for a bit.
What do I think about the scalability of the solution?
I rate the solution's scalability as an eight. We have 20 users of the solution in our organization. If they add the read-only feature, we will plan to increase the usage.
Which solution did I use previously and why did I switch?
I have seen demos of Workiva. In comparison, AuditBoard is much smoother.
What other advice do I have?
I have previously used the solution for in-house database management for my company as well. It is a good solution. I recommend it over other solutions and rate it as a nine.
Disclosure: I am a real user, and this review is based on my own experience and opinions.

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Updated: March 2025
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