Indirectly, we are providing solutions for our clients. We are consultants for our customers and act as system integrators.
Principal Project Engineer at a computer software company with 501-1,000 employees
Automatic installation for complex deployments and environments, with good workflow support
Pros and Cons
- "You can design your workflows for your needs."
- "The stability of the solution can be improved."
What is our primary use case?
What is most valuable?
I like that really complex deployments are possible with it.
It's very good. You have everything you need.
You can design your workflows for your needs. You can do so much more, it's not just an automatic installation tool. It's a real deployment tool. I can do the complete deployment with everything that is possible.
What needs improvement?
The initial setup can be simplified. It's a bit complex.
The stability of the solution can be improved.
For how long have I used the solution?
I have been using Automic Continuous Delivery Automation for four years.
Buyer's Guide
Automic Continuous Delivery Automation [EOL]
January 2025
Learn what your peers think about Automic Continuous Delivery Automation [EOL]. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
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What do I think about the stability of the solution?
There are some bugs. For example, during the design of a workflow, important information is lost, it vanishes. We thought that we were ready, only to find that the information wasn't completely saved as we expected.
What do I think about the scalability of the solution?
We have less than ten people using this solution in our organization.
How are customer service and support?
Personally, I have not contacted technical support.
How was the initial setup?
Getting started and working took some time. It was not easy.
There are many concepts behind it.
We have an in-house team to maintain this solution.
What about the implementation team?
We had the help of a consultant to help with the initial installation.
What's my experience with pricing, setup cost, and licensing?
Customers often complain about the price.
There are several open-source tools available that can be used, but they don't have all of the capabilities.
There are other tools also available with similar capabilities but are commercial tools.
What other advice do I have?
Both Ansible and Atomic are good. Automic is more for complex installation for the enterprise. If I want to deploy applications such as Linux, AIX, Windows Server, and a Database and I have a complex environment, it's better to use Automic.
If I just have a Linux machine, it is best to use Ansible. I have heard that Ansible has improved its capabilities in the last couple of years.
We are very happy with this solution but the customers are not happy with the price, therefore I would rate Automic Continuous Delivery Automation an eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Project Manager at a financial services firm
Good interface, excellent event monitoring, and capability to scale
Pros and Cons
- "The event monitor is very good. You can monitor when the file is created so you can pick up the file once it's done."
- "There needs to be better error handling and error descriptions. It should be more clear what the errors are and what we can do to fix them."
What is our primary use case?
We primarily use the solution for job run file transfers.
How has it helped my organization?
We are able to integrate all used platforms including IBM Mainframe for file transfers.
What is most valuable?
The agents are one of the solution's most valuable features. I like agents for file transfers so you can transfer the files from agent to agent on the different platforms.
The event monitor is very good. You can monitor when the file is created so you can pick up the file once it's done.
The interface is good.
What needs improvement?
The cut/paste translation can be improved. I've found that sometimes it's difficult to copy exactly between different platforms. Sometimes it takes some manual changes.
The solution's implementation processes could be simplified.
File transfer is not very efficient. It takes a bit longer than some other methods and when you send the file from one platform to another, especially from the mainframe, the results consumption is quite high compared to other methods.
There needs to be better error handling and error descriptions. It should be more clear what the errors are and what we can do to fix them.
Limitations in character conversions - sometimes special characters are translated differently comparing to regular FTP transfer, even if the same code page definitions are used. It would be useful to prepare manual and instruction on possible conversion problem solvings and extended settings.
For how long have I used the solution?
I've been using the solution for three years.
What do I think about the stability of the solution?
From what I have experienced, the solution's stability is good.
What do I think about the scalability of the solution?
Running the solution on the cluster goes well even if it is a big cluster. From that point of view, I'd say the scalability is okay.
It seems to use more CPU on IBM Mainframe for file transfer than FTP embedded in IBM z/OS solution. That needs to be improved.
How are customer service and technical support?
We had calls for technical discussions and problems resolutions. The response and involvement is correct. Once the recommendations were not accurate.
How was the initial setup?
The initial setup is complex. Deployment varies from platform to platform, but the longest it took was up to two weeks especially when you are not sure what settings you should implement on the mainframe.
What about the implementation team?
We handled the implementation ourselves.
What's my experience with pricing, setup cost, and licensing?
There are no extra costs above the standard licensing fee.
What other advice do I have?
We use the on-premises deployment model.
I'd rate the solution eight out of ten. I'd rate it higher if the installation was easier and if their file transfers were faster.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Automic Continuous Delivery Automation [EOL]
January 2025
Learn what your peers think about Automic Continuous Delivery Automation [EOL]. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,265 professionals have used our research since 2012.
DevOps Evangelist at a financial services firm with 1,001-5,000 employees
Enables easy creation of Action Packs for platforms where we are deploying artifacts and overall good UX
Pros and Cons
- "Deployment workflow (WF) can be designed this way, so that it is not necessary to provide all applications (systems) artifacts of which an application consists."
- "GUI for mobile phones: Availability to approve and start deployment through mobile phones."
What is most valuable?
Here are the top three features:
- Deployment workflow (WF) can be designed this way, so that it is not necessary to provide all applications (systems) artifacts of which an application consists. Presence of deployed artifacts may differ in every deployment and an Automic ARA tool is able to handle this situation and provide a final successful installation. When we were testing different ARA solutions for this use case, it was necessary to design more than one deployment WF (specific for every combination of artifact). Our goal is to design a suitable amount of workflows for every application. In an ideal case, just one complex WF will solve all requested deployments. Until now, we have been able to keep this principle, that we have only one WF for each application.
- Ability to easily create our own Action Packs for platforms where we are deploying artifacts (a wide range of supported platforms out-of-the-box). You can read and edit out-of-the-box action packs as well. The tool is very good, configurable and customizable for specific requests of customer (specific customer environment and processes).
- Well and clearly designed UI with a very good UX. User is able to very clearly see designed WF, WF progress during deployment, and output logs from deployment targets and platforms. All this is available inside the Automic tool. Work in the tool is intuitive. User is able to restart deployment after it was stopped because of some problem, and so on.
How has it helped my organization?
CA Automic ARA solution gave us the ability to:
- Be faster and more flexible. In first pilot run, we achieved five times faster deployment without human work.
- Be effective. We are saving tens of millions of dollars of work from our IT administrators.
- Support standards and have fewer outages. Environments have to be the same because we use one deployment workflow for each integrated application.
- Support Agile development. We are able to do quick sprints without any deployment limits.
Our DevOps project (reason why we bought this solution) has improved culture and cooperation in our IT department significantly.
What needs improvement?
GUI for mobile phones: Availability to approve and start deployment through mobile phones.
Better dashboards and reporting: About deployed versions, planned deployments, waiting deployments, and so on.
Infrastructure discovery functionality: Scan customer infrastructure automatically and collect information about potential deployment targets (purpose is not to insert all the information manually). For example, XebiaLabs has this feature.
For how long have I used the solution?
We have used this solution in our production environment with our first application since April 2017. Actually, we have eight applications integrated in this solution.
What do I think about the stability of the solution?
Solution is stable, without any platform outages. We have had a few bugs, but technical support solved those quickly.
What do I think about the scalability of the solution?
No, we did not have any issues with scalability. Our solution runs in HA mode, with two active nodes. It is enough for our usage and current load from integrated applications.
How are customer service and technical support?
Bugs are very quickly fixed by the vendor. Until now, it has only been a positive experience from our point of view. Also, a platform upgrade was solved with an onsite vendor consultant. Activity was difficult, but it was done without any problems.
As a general statement, we can say that we are satisfied with CA Automic support in all areas that we are cooperating.
Which solution did I use previously and why did I switch?
We have used only custom deployment scripts (each team has their scripts, we did not have any standards for that), for a solution like this. Major reason for this purchase was our DevOps project. As a short introduction to this project, we started our DevOps transformation at our bank and we were solving problems like build automation, provisioning automation, test automation, and deployment automation as well. We wanted to have one complex DevOps delivery pipeline which consists of all of these interconnected tools, and we made it.
How was the initial setup?
Initial preparation and installation took three months and was very complex. We wanted to prepare the HA and a stable environment, which would need to be ready for massive usage. Actually, we have already integrated eight applications and run over 1000 automated deployments.
What's my experience with pricing, setup cost, and licensing?
They should use a deployment target (or agent) licensing model and start their implementations with a lower number of agents in the beginning.
Which other solutions did I evaluate?
Yes, for sure. We did more PoCs during the analysis phase of our DevOps project last year. We were testing products: IBM UrbanCode, CA Release Automation, XL Deploy from XebiaLabs, HPE Codar and the winner - Automic ARA.
What other advice do I have?
This product is very strong and, on the other hand, very complex. So they should involve more technical people in the beginning to ensure knowledge transfer, and continuous and quick integrations of applications into this solution. The best option is to create a dedicated automation team before the implementation.
The second important thing is that this solution provides only automated deployment and some orchestration as well, but deployment depends on all steps before, such as build and artifact preparation, testing, and provisioning. So others should use at least the automated build and artifact preparation and interconnect it with deployment. Then, they could achieve bigger benefits from automation.
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
IT Process Automation Engineer with 1,001-5,000 employees
Has good IT process automation but the user interface is new and needs improvement
Pros and Cons
- "The IT process automation is the most valuable aspect of this solution."
- "Not a perfect ten because the user interface is brand new and it needs improvement."
What is our primary use case?
Our primary use case is for the deployment of web service applications.
What is most valuable?
The IT process automation is the most valuable aspect of this solution.
For how long have I used the solution?
We have been using Automic Continuous Delivery Automation for three years.
What do I think about the stability of the solution?
It's stable.
What do I think about the scalability of the solution?
It has never-ending scalability. It depends on the hardware.
How are customer service and technical support?
Their technical support is very good.
How was the initial setup?
The initial setup was straightforward. The time it takes to deploy depends on the complexity of the deployment. An easy deployment takes one or two hours.
We have seven users using this solution in my company.
Which other solutions did I evaluate?
We chose this solution because we have a good license agreement and because it's a product where I can process my job centrally.
What other advice do I have?
I would rate it a seven out of ten.
Not a perfect ten because the user interface is brand new and it needs improvement.
My advice to someone considering this solution is to be very flexible with this product. You can automate everything you want.
The naming of the object is very important because the user's rights depends on the naming of the object.
In the next release, I would like for them to include a workflow engine that I also can automate business processes and not just IT processes.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
IT Technician at a tech services company with 10,001+ employees
We can see which problems have been resolved from deployment
Pros and Cons
- "The most valuable feature is the ability to see which problems have been resolved from deployment."
- "We hope that we can integrate the new CD Directive into our portfolio, so we can bring the deployment and release management closer together."
What is our primary use case?
We deploy contained releases. This means we deploy every three months, nearly 160 applications, to our customers.
How has it helped my organization?
The measurement and the display functions make it easy to report all the statuses up to management.
It has helped our customers with their time, costs, and resources.
What is most valuable?
The most valuable feature is the ability to see which problems have been resolved from deployment. The monitoring is easy because of the colors and statuses, which are shown by colors on the report.
What needs improvement?
We hope that we can integrate the new CD Directive into our portfolio, so we can bring the deployment and release management closer together.
What do I think about the stability of the solution?
It is stable.
What do I think about the scalability of the solution?
We can easily scale.
How is customer service and technical support?
We are the developers and support team for this product.
How was the initial setup?
The first time setup can be very complicated. It is not so easy for a non-technical customer to set up, but with time and training, it does get simpler to work with.
What other advice do I have?
I would absolutely recommend this product.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
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Updated: January 2025
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