I primarily use AWS Backup for backing up RDS and Postgres databases on Amazon RDS. Additionally, I use it for DynamoDB, DocumentDB, and S3 data stores.
Database Reliability Engineer at a computer software company with 1,001-5,000 employees
Reliable, effective, and offers good value for money
Pros and Cons
- "What I like about AWS Backup is its simple approach to a complex problem."
- "One improvement I would like to see in AWS Backup is the implementation of incremental backups."
What is our primary use case?
What is most valuable?
What I like about AWS Backup is its simple approach to a complex problem. The ability to set up backups using simple tagging and apply different backup plans and rules based on our needs is valuable. For example, we can set different retention periods for various databases, depending on customer requirements. This tagging and rule-setting feature saves us a lot of time in managing our backups effectively.
What needs improvement?
One improvement I would like to see in AWS Backup is the implementation of incremental backups, especially for databases like MongoDB. Currently, full snapshots are taken each time, which can be costly for large databases. Incremental backups would help reduce these costs. This is a key requirement for us, and we have already communicated it to AWS support teams. If this isn't addressed, we may need to explore alternative backup solutions, despite the current limitations.
For how long have I used the solution?
I have been working with AWS Backup for four years.
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What do I think about the stability of the solution?
We haven't had any stability issues with AWS Backup.
What do I think about the scalability of the solution?
AWS Backup is scalable and meets our needs well. We use it in our production environment, where we have around three hundred databases configured, and it handles the workload effectively. We have more than 200 services using AWS Backup.
How are customer service and support?
The technical support for AWS Backup is generally fine. We haven't needed it much due to our experience with the product. Any issues we have faced are more about product features needing improvement rather than support quality.
How was the initial setup?
The initial setup process for AWS Backup was straightforward for us. We used Terraform for deployment without encountering any significant issues. While there are options like AWS Organizations for deploying across multiple accounts, we currently manage around forty environments, which is manageable without additional configurations.
Deploying AWS Backup is relatively straightforward, but ensuring it meets our requirements took about two to three months initially, and less time for subsequent deployments as we became more familiar. It's a complex task to ensure it works across all environments. However, I managed the deployment with minimal resources, mainly myself, with some assistance. AWS Backup is a managed service, so installation wasn't required, only configuration. Maintenance is covered by AWS.
What's my experience with pricing, setup cost, and licensing?
The price of AWS Backup, at about ten cents per gigabyte, could be lower, but it is clear and predictable. We understand our monthly costs and can adjust retention periods accordingly. Calculating the return on investment for AWS Backup is a bit tricky, but overall, it provides value for the money spent.
What other advice do I have?
We use AWS Backup for disaster recovery planning by backing up AWS databases and restoring them as needed. We can perform point-in-time recovery within one region and copy snapshots to another region, such as from Ireland to Frankfurt, to ensure recovery in case of a region outage.
We integrate AWS Backup with other AWS services like RDS using simple tagging. By tagging database instances with a backup plan name, AWS Backup automatically sets up the backup process. It is straightforward and works with various types of data stores.
We are exploring automation capabilities, particularly in automating our restore process for disaster recovery. Our goal is to move beyond occasional manual disaster recovery exercises and establish automated backups and restores, possibly leveraging tools like GitHub Actions for testing. Ensuring that our backups can be reliably restored is crucial, and automation plays a significant role in achieving that.
When it comes to the restore process in AWS Backup, the main issue is the need to specify each database individually for restoration. It would be beneficial to have the ability to restore groups of databases or services together, simplifying the process and saving time. Currently, this feature is not available in AWS Backup, but it would be a valuable improvement for users like me.
I would recommend AWS Backup to other users. It is reliable and effective, and we are satisfied with its value. While additional functionality would be nice, we are happy with it as it is.
Overall, I would rate AWS Backup as an eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Last updated: May 1, 2024
Flag as inappropriateSenior Architect at Brillio
Native, easy to configure, and robust
Pros and Cons
- "It works well as a backup and as a service."
- "It could be less expensive."
What is our primary use case?
We only use the product for backups. We propose it to some clients.
What is most valuable?
We like that it is a cloud-native backup solution. Native tools are seamless and less effort is needed when using them. It is easy to configure. The product itself is user-friendly.
It works well as a backup and as a service. It's not cumbersome at all.
What needs improvement?
We're not really looking into areas of improvement right now. We do deployments and migrations and hand them over to the client. It's the client's responsibility to manage everything after that.
It could be less expensive.
For how long have I used the solution?
I've been dealing with the solution for three years.
What do I think about the stability of the solution?
The solution is stable. It's robust and very resilient. There are no bugs or glitches. It doesn't crash or freeze.
What do I think about the scalability of the solution?
This is a scalable solution. It's easy to expand.
We've implemented this solution for three or four clients so far.
How are customer service and support?
We don't deal with or offer technical support. I don't have any insights into how well technical support functions.
Which solution did I use previously and why did I switch?
We do work with a variety of solutions and advise our clients in terms of what would work best for them.
How was the initial setup?
The solution differs from case to case, project to project. We'll propose and install this solution if the client is looking for some sort of cloud-native offering.
It's pretty straightforward for us. There is some standard documentation you can reference, which is provided. With the appropriate execution, everything goes smoothly.
We do the configuration as well and find it pretty easy.
How long it takes to deploy depends on the knowledge level of the resource. When we set it up so that it is like a template that can be replicated, and things can be automated using scripts. The initial implementation takes a bit more time since you are doing everything from scratch.
What about the implementation team?
We work with multiple clients and do architecting, migrating, designing, and implementing solutions such as this.
What's my experience with pricing, setup cost, and licensing?
The pricing varies according to a company's goals and requirements. If a company can agree to long-term use, they likely can arrange a discount.
I'd rate the general cost seven out of ten in terms of affordability.
What other advice do I have?
Whether we recommend this solution depends on the client's requirements. It is efficient, robust, cost-effective, and resilient. In general, it is something I would tell potential users to look at.
I'd rate the solution eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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Head of Cloud COE at a non-tech company with 10,001+ employees
Easy to use and simple to set up, but limited file-level copying does not allow for SQL database backup and recovery
Pros and Cons
- "The most valuable feature is its ease of use."
- "One of the limitations of AWS Backup is that it only does file-based copying."
What is our primary use case?
AWS is the primary platform that we use for our internal needs and we are trying to best use whatever comes with it. So far, we are happy with AWS and we have 30% or 40% of our workflows implemented there. For example, we are very big SAP users and we use SAP HANA on AWS. In the future, we expected almost everything to be in AWS, with perhaps 10% of our work in Azure.
We use the AWS Backup as a service to perform native backups and recovery of files and other data. It is also our disaster recovery solution.
What is most valuable?
The most valuable feature is its ease of use.
What needs improvement?
One of the limitations of AWS Backup is that it only does file-based copying. It is not as good as some of the external products for handling things like the Oracle Database backups. For example, it lacks the ability to do database backups and differential backups. It is doesn't keep a schedule, and it doesn't keep full track of success and failure. Overall, the functionality is pretty limited, although it does meet our requirements. For places that have deeper requirements, they use different software to do their backups.
In the future, I would like AWS Backup to be more robust and be able to handle database-level backups. It should support Oracle, MySQL, and other types of databases.
Better integration with standard backup management tools that provide control, such as the ability to schedule backups, would be an improvement.
For how long have I used the solution?
We are been using AWS Backup for more than two years.
What do I think about the stability of the solution?
This is a stable solution.
What do I think about the scalability of the solution?
AWS Backup is scalable. It is used to back up environments and not really for end-users. In our internal IT departments, we have probably 50 people using it.
How are customer service and technical support?
We have reached out to AWS support and our technical architecture manager has a relationship with them. We provide constant feedback with respect to how the product is and what improvements need to be done. The developers are aware and they try to improve the features, but it's a slow process.
How was the initial setup?
The initial setup is very simple. There is not much to it. We just need to run some primitive scripts.
What other advice do I have?
The suitability of this solution for backup and recovery depends on the requirements. I would only recommend it for organizations that need a very simple solution.
There is a lot of work that they need to do in the backup space because, at this time, it only does very basic backups. They don't appear to be prioritizing the building of a robust backup solution. It seems that they are more interested in having us work with another vendor, rather than them creating something that is already available.
I would rate this solution a six out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Cloud System Specialist at a financial services firm with 51-200 employees
Stable Backup Solution
Pros and Cons
- "It provides an easy data migration process from on-premise to cloud."
- "There could be a centralized dashboard with a reporting feature notifying us of daily backup status."
What is our primary use case?
We use the product to schedule data backup, restoration, and encryption. It helps with real-time data recovery.
How has it helped my organization?
AWS Backup provides easy backup/restore solution for our Cloud resources with a low to zero failure rate compared to other solutions.
What is most valuable?
It is a complete backup solution. It is sufficient for our use cases.
What needs improvement?
There could be a centralized dashboard with a reporting feature notifying us of daily backup status.
For how long have I used the solution?
We have been using AWS Backup for five years.
What do I think about the stability of the solution?
The platform is stable. Once it is set up, I never have to look back at it. I rate the stability a ten out of ten.
What do I think about the scalability of the solution?
I am extremely satisfied with AWS Backup's scalability and rate it a ten. I don't see any performance degradation during backups.
How are customer service and support?
The technical support services are quite excellent, depending on specific licensing plans.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We use Commvault for on-premise infrastructure and AWS backup for cloud environments. In comparison, Commvault is more complicated to use than AWS.
How was the initial setup?
The initial setup includes adding a tag to the managed resource. It includes backup plans specifying the frequency. The process is pretty straightforward.
It requires a few hours to complete. One executive is enough to manage the cloud servers. However, it needs more than one executive to extend it to on-premises.
What's my experience with pricing, setup cost, and licensing?
The product is inexpensive. It costs nothing apart from the storage.
What other advice do I have?
I rate AWS Backup an eight out of ten. It meets all the international governance compliance. It is easier to use and set up. It doesn't require any maintenance. It provides an easy data migration process from on-premise to cloud. I strongly recommend AWS Backup over other products.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Technical Account Manager - Cloud Native at Maticmind S.p.A.
Good snapshot features including full-machine backup, helpful support, and it's simple to set up
Pros and Cons
- "The advantage that AWS Backup has over competitors is that it's very simple."
- "It requires a lot of time to connect the snapshot, identify the files, and restore a single file manually."
What is our primary use case?
We are a solution provider and we use AWS Backup for our customers' companies.
We typically install this product on-premises, although it is easy to extend as a center in the cloud. Many our of customers are multi-cloud, using cloud provides such as Azure, AWS, and Google.
How has it helped my organization?
We are able to set up a continuous backup from our customers' on-premise hardware to the cloud.
What is most valuable?
The most valuable feature is the snapshot capability, where we backup applications to a secondary site.
What needs improvement?
The restore functionality is an area that needs to be improved because right now, it is not very good. It requires a lot of time to connect the snapshot, identify the files, and restore a single file manually.
In general, I would like to better manage the granular restoration of files. This is true both in a Linux environment, as well as Windows. A lot of our clients are using Linux for their application servers.
We want to be able to restore either single files or multiple files from one volume. Today, it is very complex because it requires us to restore the full image of the volume. Only after that, can we extract a single file. Ideally, we should be able to extract a single file from a snapshot.
For how long have I used the solution?
We have been working with AWS Backup for between five and six years.
What do I think about the stability of the solution?
This is a stable product.
What do I think about the scalability of the solution?
This is a scalable product and we have 1,000 different machines that are being backed up. Our customers are typically enterprise-level companies.
How are customer service and support?
The technical support from Amazon is good.
We don't have much contact with them because I have an assistant engineer, and the two of us know AWS very well.
Which solution did I use previously and why did I switch?
I have not worked with our cloud-based backup solutions.
For on-premises systems, I work with different products such as Commvault.
How was the initial setup?
The initial setup is very simple. Typically it is very fast to set up, and it is not complex. It does not require much activity from us.
For example, we don't have to install infrastructure on the cloud. The license covers the management of the environment, including updates, and all of this is handled by AWS rather than our customers.
What's my experience with pricing, setup cost, and licensing?
Our customers pay a monthly AWS fee that includes the AWS Backup service.
It is important to pay attention to the consumption within different services and manage it properly. However, this is true for all of AWS and not particularly the Backup service.
Which other solutions did I evaluate?
The advantage that AWS Backup has over competitors is that it's very simple. It is fully integrated into the cloud services, it's very fast, and it's simple to manage.
What other advice do I have?
This is a product that I can recommend for scenarios that are not too complex. For situations where one consultant wants to manage different on-premises backups in a multi-cloud environment, they require different products. Not a single solution, like AWS Backup.
My advice for anybody who is implementing this product is to pay attention to the data transfer across different availabilities and different regions because it can be a very high cost.
I would rate this solution an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Lead Architect at Sopra Steria
A stable solution used for backup, restore, and disaster recovery
Pros and Cons
- "I rate the tool's stability a nine out of ten."
- "To create a plan and for all the configuration, one has to do multiple steps, which could be organized in a much simpler way, making the user experience better."
What is our primary use case?
Use cases include the solution's use for typical backup, restore, and disaster recovery. So, AWS Backup provides a solid service as a disaster recovery solution.
What is most valuable?
Feature-wise, the valuable ones are the solution's AWS vault and the backup plan. So, the main and useful features are the vault and the vault log, and AWS backup plan.
What needs improvement?
I haven't thought about what needs improvement in the solution since it is a comprehensive solution for services related to backup and restoration.
I think the solution could be optimized further to make it capable of providing an easier user experience. To create a plan and for all the configuration, one has to do multiple steps, which could be organized in a much simpler way, making the user experience better.
In the future release, the solution should be able to provide its users with some notification when a backup is about to expire.
For how long have I used the solution?
I have been using AWS Backup for more than a year. Also, there is no version of AWS Backup since it's a managed service by AWS.
What do I think about the stability of the solution?
I rate the tool's stability a nine out of ten.
What do I think about the scalability of the solution?
I rate the tool's scalability an eight out of ten. AWS Backup is used by admin personnel. So, the user base is quite low. It is used for administration purposes. Our clients who use the solution are enterprise-sized ones.
How are customer service and support?
I rate the tool's technical support an eight out of ten.
How would you rate customer service and support?
Positive
How was the initial setup?
On a scale of one to ten for the initial setup, where one is difficult, and ten is easy, I rate the solution somewhere around seven or eight.
After the creation of the automation script, the deployment process takes a few minutes.
Creating the infrastructure as a code, the script, and then using cloud formation to deploy those scripts are the steps involved in the deployment process.
What's my experience with pricing, setup cost, and licensing?
Price-wise, I rate the solution a six out of ten. One only has to pay for the storage cost of AWS solutions, which is the standard cost provided by AWS.
What other advice do I have?
A person can use it as much as possible, especially if you use Amazon Cloud. Also, the solution is one of the best services provided by AWS. Since it's a managed service and depends on whether you have applications on the cloud, especially on AWS Cloud, I rate the overall solution an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
Data Backup & Recovery Administrator at LTIMINDTREE
The solution can directly back up EC2 instances without using any third-party applications, but its reporting and restore features can be improved
Pros and Cons
- "We can directly back up EC2 instances in AWS without using any third-party applications."
- "The solution's reporting features and restore features can be improved."
What is most valuable?
AWS Backup is a basic backup that we can use if we want. We can directly back up EC2 instances in AWS without using any third-party applications.
What needs improvement?
AWS Backup is an AWS service that's not fully mature and needs to grow. It doesn't give us many options. AWS Backup doesn't have many features, and it's complicated.
The solution's reporting features and restore features can be improved. The solution's backup schedule time should be improved because it does not start at the scheduled time. So, it's not a fully matured backup product.
AWS Backup should include multiple restoring options.
For how long have I used the solution?
I have been using AWS Backup for more than three years.
What do I think about the stability of the solution?
AWS Backup is a stable solution.
What do I think about the scalability of the solution?
AWS Backup is a scalable solution.
Which solution did I use previously and why did I switch?
How was the initial setup?
AWS Backup's initial setup is easy.
What's my experience with pricing, setup cost, and licensing?
AWS Backup is a very cheap solution.
What other advice do I have?
Since people prefer the same vendor, I would suggest AWS Backup to other users.
Overall, I rate AWS Backup a seven out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior Dev-Ops Engineer at EFutures Private Limited
Scalable solution with an easy initial setup process
Pros and Cons
- "It is an easy-to-use solution."
- "Its cost could be better than a few of its competitors."
What is our primary use case?
We use the solution for disaster recovery features.
What is most valuable?
The solution is easy to set up and manage.
What needs improvement?
The solution's price could be better than a few other vendors.
What do I think about the stability of the solution?
I rate the solution’s stability an eight.
What do I think about the scalability of the solution?
The solution is scalable. I rate its scalability an eight.
How are customer service and support?
The solution's technical support team is friendly. It manages critical problems efficiently.
How would you rate customer service and support?
Positive
How was the initial setup?
The solution’s initial setup process is easy.
What's my experience with pricing, setup cost, and licensing?
The solution's price is much cheaper than some vendors but more expensive than others.
What other advice do I have?
The solution is easy to use. I rate it a nine out of ten.
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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