Our company uses the solution for normal production and visibility of our systems. We have 400 users and are at proof of concept while we complete governance.
Senior Information Technology Architect at a financial services firm with 51-200 employees
Great integration with other MS products and constant new feature rollouts
Pros and Cons
- "The whole package works very well together for identity management, defending endpoints or servers, and the CM."
- "The solution could be less expensive."
What is our primary use case?
What is most valuable?
The solution integrates and runs well with other Microsoft tools.
The whole package works very well together for identity management, defending endpoints or servers, and the CM.
Documentation for enrollment is very good.
What needs improvement?
The solution could be less expensive.
So many new features are added at a fast pace that it is sometimes hard to keep up with all the solution offers.
For how long have I used the solution?
I have been using Microsoft-based solutions for 23 years. The solution has been added to the mix along the way.
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What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
The solution is scalable.
We do not have scalability experience because we are in the process of finalizing the cloud adoption framework and giving the green light for production. We have to finalize the governance and other things before we will allow production. While we wait, we are using the solution for proof of concept things.
How are customer service and support?
Technical support has worked very well.
From our experiences, technical support is rated a ten out of ten.
How would you rate customer service and support?
Positive
How was the initial setup?
If you want to do setup right, then it requires time and is complex. The risks are high if you deploy too quickly.
What about the implementation team?
We are partnered with consultants for implementation to ensure proper governance and frameworks.
We will have an agreement with a partner to provide support and maintain at least a part of the solution with our in-house team.
What's my experience with pricing, setup cost, and licensing?
Pricing could be improved so I rate it an eight out of ten.
Which other solutions did I evaluate?
We use Microsoft products but did conduct a lightweight comparison. Because we rely very heavily on Microsoft on-premises, we immediately saw the benefits of using the solution instead of AWS or Google.
The solution is developing very fast so new features are always being added. It is almost hard to keep up with everything the solution offers.
What other advice do I have?
The solution has been working very well for our company. For financial institutions, I recommend its use along with Microsoft Identity.
I rate the solution a nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Head of Digital Engineering at a manufacturing company with 5,001-10,000 employees
Setup is easy but scaling from one plan to another is challenging
Pros and Cons
- "The solution pairs well with other MS services and saves us a lot of money."
- "Overall support needs improvement because they are not agile across services."
What is our primary use case?
Our company uses the solution to host and run an application in the cloud. We have 25,000 customers who use our application.
What is most valuable?
The solution pairs well with other MS services and saves us a lot of money.
What needs improvement?
Overall support needs improvement because they are not agile across services.
For how long have I used the solution?
I have been using the solution for three years.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
The word scalability is a misnomer. It is generally said that the cloud has unlimited scalability but that is where we face challenges. When we try to scale the system from one plan to another, our DevOps engineer reports that the system is failing. We have reached out to Microsoft but they have been unable to solve our specific issue so scalability is challenging.
How are customer service and support?
We had issues scaling from one plan to another and reached out to support. Technical support is not agile across services and has been unable to solve our issue.
Support is rated a five out of ten.
How would you rate customer service and support?
Neutral
How was the initial setup?
The setup is easy with no challenges but upgrades are complex. We have experienced challenges when upgrading components from one plan to another plan. Setup does not have these challenges.
What about the implementation team?
We implemented the solution in-house. We slowly started utilizing services but total deployment did not take much time.
Ongoing maintenance is not a challenge.
What was our ROI?
So far, we have not measured ROI.
What's my experience with pricing, setup cost, and licensing?
The solution saves us money but is more costly than other products such as AWS. We have been paying 10 crores for our Azure services.
Which other solutions did I evaluate?
We are thinking of moving from Azure to AWS because there are issues scaling the suite of products, support is not optimum, and the solution is more costly than AWS products.
What other advice do I have?
Before choosing the solution or AWS, it is important to reach out to relevant engagement or sales teams to get product clarity.
I rate the solution a seven out of ten.
Which deployment model are you using for this solution?
Private Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Azure Stack
November 2024
Learn what your peers think about Azure Stack. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
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Sr IT Services Consultant at Emircom
Easy to set up with stable migrations and great features
Pros and Cons
- "If a user wants to upgrade Office 365 from any of the packages, there is no disruption happening during migration, and the data is kept safe. There's no loss of data."
- "Normally, in many countries, especially in the Middle East, there are government regulations for information technology itself. If government organizations want to host the cloud, they cannot take it from Microsoft directly; they must go through the local internet service providers, ISPs, or cloud solution providers locally."
What is our primary use case?
We have a client using Azure Exchange for their organization, including emails and Outlook. This is the most recent use case.
And another client has a lot of cloud migrations at the moment. Some are from the Azure Stack to the Oracle Cloud, and others from the Alibaba Cloud to the Azure Stack. There are different projects ongoing at the moment, which are mostly targeted over the migration of the cloud to and from Azure and onwards.
How has it helped my organization?
The benefit for any company using Azure Stack or any of the cloud, even AWS, is that everything is managed by the service provider - in this case, Microsoft.
Azure, normally it's not an on-prem; it's the Microsoft cloud mostly based in California or in the Middle East, depending on the different geolocations of the cloud.
Microsoft has one data center in the Middle East, and most of the time, most of the local services for the Azure Stack are hosted from this location. Otherwise, it's mostly coming from Europe.
What is most valuable?
There are lots of great features.
The Office 365 migration from old accounts to new accounts is great. It is helpful for organizations, actually. If a user wants to upgrade Office 365 from any of the packages, there is no disruption happening during migration, and the data is kept safe. There's no loss of data. Previously, data loss was always a concern.
Basically, the most beneficial feature I found in Azure is that any migration ensures data is always safe and secure.
It's easy to set up.
What needs improvement?
Improvement is already happening based on the strategy of Microsoft.
Normally, in many countries, especially in the Middle East, there are government regulations for information technology itself. If government organizations want to host the cloud, they cannot take it from Microsoft directly; they must go through the local internet service providers, ISPs, or cloud solution providers locally. They should have a local data center in the Middle East, and the data should not move out of the Middle East. This is one of the restrictions we face.
Having said that, Microsoft is working with the governments in the Middle East.
At the end of the day, it's all about the composition between the cloud service provider giants, including Microsoft. There is a growing market for Alibaba Cloud in the Middle East. It's growing more popular compared to Azure. The reason is that the governments are more focused on Chinese technology rather than Microsoft in certain areas.
For how long have I used the solution?
I've used the solution for the past five years.
What do I think about the stability of the solution?
The solution is extremely stable.
It's extremely stable unless and until someone from the operations team messes with it.
In a heavy-load cloud environment, I'd rate the solution nine out of ten.
Microsoft data centers are tier-four data centers. Tier four is a certification from the Uptime Institute, which makes sure that the data center standards are being met in regard to the end customer service availability. Tier four has the highest rating, which is the 99.49% of service availability. This means that if anything goes wrong at the data center in the Microsoft infrastructure, they have a failover backup so that the customer wouldn't even feel that the service is down and there would be not any interruption for the end customer.
What do I think about the scalability of the solution?
The solution is extremely scalable. The cloud is based on the concept of scalability. If the cloud is not scalable, there's no need even to call it a cloud.
I'd rate the solution nine out of ten in terms of scalability.
On one of our deployments, the number of users is between 300 and 500. Our deployments vary in size. That includes the Azure Exchange only. There are other parts running on the Azure Stack.
The solution is suitable for all sizes of businesses. If they are looking for a solution that is flexible and scalable, this is a good option. It would be good, for example, for a logistics company where the Stack is mission-critical.
If something goes down, switching operations happen in milliseconds or microseconds, maybe. Therefore, even if the virtual machine is down, the end user, the logistics service, will not be interrupted.
How are customer service and support?
Technical support is good. Normally, whatever the Azure Stack case is, we open up a ticket. It's a system in Microsoft. The call agent will open a ticket for specific troubleshooting, and it'll remain open until the issue is resolved. They have an SLA for that specific reason.
The technical support rating on the consumer level with Microsoft is very generic, as per my experience. Normally they keep on looping stuff instead of resolving the issues. For the business customer, it's different since it's a business; it's a matter of money. In that regard, their service is quite good, actually.
However, on the consumer side, when I worked with Outlook or Azure, there was an Azure resource for which the issue came up. I checked with my operations team and they said the issue was from Microsoft and we had to open a ticket with them. I opened a ticket, and it took one or two days, and it kept on looping, and eventually, we solved the problem by ourselves.
Which solution did I use previously and why did I switch?
There's a cloud called Virtual Stream, which was acquired by Dell EMC. Dell EMC was our partner.
We had a Virtual Stream Cloud for mobile that we were providing to our business customers in the different big companies. In the end, we sold the cloud. It was a bit complex compared to other cloud technologies. That said, it was quite reliable, actually.
How was the initial setup?
The initial setup depends on the situation. Typically, it is simple. Suppose you're buying and provisioning Azure Cloud sources from the Microsoft website and have the online payment through Mastercard. In that case, you can build up your own customized cloud through the Microsoft website, and they will provision your cloud for you, and it'll be ready within a few minutes or hours, depending on the requirement.
In some cases, it depends on the customer's solution and what our customer is looking for. Sometimes, there are some compatibility feature sets from other service providers that have to be deployed in the Azure Cloud, and how much time Azure Cloud would take to complete its provisioning.
It is simple if you need one virtual machine or block storage from Azure, and you need to have the Windows operating system and the RAM or memory you require. It's one click away and done within a few seconds.
However, if you are building up a solution for some product that requires, for example, 300 virtual machines and there are a lot of resources that involve some third-party SaaS, this might take some time.
Overall, it is straightforward, and I'd rate the implementation process eight out of ten. With cloud service providers, many things are automated, and everything is happening virtually. That relieves a lot of the complexity. Anyone who understands cloud technology should have very many issues.
We have ten to 15 people who can handle deployment and maintenance tasks.
What about the implementation team?
We have a team that deploys the solution. Sometimes I'm enrolled with the team, sometimes, the team handles things alone. It's an operation team for the customer, and we usually provide them with managed services for their cloud, where we do all the technical operations on the cloud by ourselves. We implement it according to the client's authorization.
What's my experience with pricing, setup cost, and licensing?
The licensing model is different in different regions. For the Middle East, it's different than it is for China, for example. Once you go to the Azure website and you want to have the Azure Stack resources provisioned, they let you look at the different regions, and the pricing for different resources, for the block storage, computing, virtual machines, memory, et cetera. All the pricing scenario is in US dollars since they're selling it internationally.
While it's different in different regions, it's quite affordable compared to other products.
Similar competitors, like Alibaba and Amazon, have a similar pricing strategy. They also offer regional-based pricing once you are assuring the cloud resources on their platforms. It's flexible pricing for Azure. That said, in most cases, I see that Azure is a bit high compared to Alibaba or Amazon.
Most small and medium-sized customers are budget-conscious. If they want to have Azure, they might think, "Okay, it's better to move to Amazon, or to Alibaba, or to some other cloud since the price difference is quite high when looking at Azure Stack."
What other advice do I have?
We have a partnership with Microsoft.
We are likely using the latest version of the solution. Typically, we get scheduled updates from the cloud.
As far as my experience is concerned, Azure is a very flexible and very stable solution. If you want quality and stability, you should move to the Azure Stack.
Of course, everything depends on the customer's requirements and what exactly he is looking for in the Azure Stack. Not all customers will use the full Azure Stack. Most likely, they will have third-party applications based on their current infrastructure, which they will want to deploy in the Azure Stack.
I'd rate the solution eight out of ten overall. Amazon has more market share than Azure. Alibaba is beginning to challenge both.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Chief Technology Officer at a insurance company with 51-200 employees
Provides good security and configurability, but its transparency over cost management could be improved
Pros and Cons
- "The solution's most valuable features are security, configurability, and recoverability."
- "The solution's transparency over cost management could be much easier because it's very difficult to manage costs."
What is our primary use case?
We use Azure Stack for everything, and it drives our entire business.
What is most valuable?
The solution's most valuable features are security, configurability, and recoverability.
What needs improvement?
The solution's transparency over cost management could be much easier because it's very difficult to manage costs.
For how long have I used the solution?
I have been using Azure Stack for five years.
What do I think about the stability of the solution?
Microsoft has outages from time to time that affect everybody, and it takes the whole system down.
I rate the solution’s stability an eight out of ten.
What do I think about the scalability of the solution?
Around 200 users are using the solution in our organization.
I rate the solution’s scalability ten out of ten.
How are customer service and support?
It's very difficult to get our issues dealt with quickly because we're a small company.
How would you rate customer service and support?
Neutral
How was the initial setup?
The solution's initial setup is not complex, but it requires a lot of training. The solution's deployment took a few weeks because we built the entire company on the cloud.
On a scale from one to ten, where one is difficult and ten is easy, I rate the solution's initial setup a six out of ten.
What's my experience with pricing, setup cost, and licensing?
Azure Stack is a very expensive solution. The costs are very opaque and coming out of control quite quickly.
What other advice do I have?
Azure Stack is deployed on the cloud in our organization. Azure Stack is a very fast and flexible product. I would recommend the solution to other users because it is a safe and standard system.
Overall, I rate the solution a seven out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Last updated: Sep 2, 2024
Flag as inappropriateIndependent consultant at a hospitality company with 1-10 employees
Easy to use, flexible, elastic, and makes AI projects easier
Pros and Cons
- "The product is easy to use."
- "We face some challenges with database rebuilding."
What is our primary use case?
We use the solution for data lake and storage. We also use Fabric. We have some applications running in Oracle. We take the data from there and bring it into Azure for storage. We use Synapse Analytics to build the tables. We do the data analysis and data cleansing and visualize it using Power BI.
What is most valuable?
The product is easy to use. It is fantastic. It's integrated directly with Azure DevOps and Visual Studio. It is easy to integrate the product with other solutions. It makes our AI projects easier. We can use SQL or machine learning.
What needs improvement?
We face some challenges with database rebuilding.
For how long have I used the solution?
I have been using the solution for six months.
What do I think about the stability of the solution?
The product is stable. I rate the stability an eight or nine out of ten. In the software industry, nothing is ten out of ten. Everything has room for improvement.
What do I think about the scalability of the solution?
The product is very flexible and elastic. Around 100 developers use the solution in our organization.
How was the initial setup?
The initial setup is very easy. We can use the cloud infrastructure and the Azure template to deploy the solution. Or else, we can use the GUI and click till the installation is finished. The ease of setup depends on how skillful the person is in deploying the product.
What other advice do I have?
We also use tools like Power BI. The system should be dynamic after the process change. The data and table must be fully responsive dynamically. The rebuilt table command must be scheduled. After that, the statistics must be collected dynamically. Many people working with data management do not know this process and say that Azure Stack has delay issues.
The engineering team in our organization has ten people, including the manager. The machine learning and AI team has 15 people. The database, Oracle, and operating systems teams have 15 people each. I recommend the solution to others. Overall, I rate the product a nine out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Last updated: May 16, 2024
Flag as inappropriateCyber Security Specialist at a consultancy with self employed
Provides end-to-end comprehensive protection, but vulnerability remediation could be improved
Pros and Cons
- "The solution's front door and web application firewalls have proven most beneficial for our edge computing needs."
- "The way this solution gives you steps to follow to remediate vulnerability is not very well done."
What is our primary use case?
We have used the solution for IPS, IDS, and security incident response. We have used Defender as an antivirus, anti-malware, and intrusion detection. We used Intune for endpoint management and endpoint detection response. We use Purview for insider threats, data leakage detection and response, and data classification.
You can use the Azure security policies to enforce your compliance objectives. We also used web firewalls and identity governance, which is a security feature or can be used as such.
What is most valuable?
The solution's front door and web application firewalls have proven most beneficial for our edge computing needs. The solution provides end-to-end comprehensive protection across the services.
What needs improvement?
You have vulnerability management tools as well. The way this solution gives you steps to follow to remediate vulnerability is not very well done. It can't be an idealized process. It needs to deal with what really exists and provide more support to people who are remediating.
The main challenge with the tool for a security person is protecting the data in transit between the on-premises or hybrid application and the public cloud. Knowing how to move the data securely at a reasonable cost was difficult.
For how long have I used the solution?
I have been using Azure Stack for eight years.
What do I think about the stability of the solution?
Sometimes, Microsoft services fail without warning. The solution sends you a warning, but it's not enough of a warning in advance, which they could improve. Sometimes, we would think our application failed, but it would actually be the underlying Microsoft services that failed.
What do I think about the scalability of the solution?
Azure Stack is a highly scalable solution. Our organization had around 500 users using the solution. We had plans to increase its usage to minimize the use of third-party tools because of cost considerations.
How are customer service and support?
Sometimes, the technical support was excellent, and sometimes, they knew nothing. It's not that the people on the support team were not good, but they were not necessarily well-informed about new services.
How would you rate customer service and support?
Neutral
How was the initial setup?
The solution's initial setup is usually straightforward. However, it's not simple unless you have experience in that field. The only complexity I encountered was integrating it with Business Intelligence (BI). However, that could have been my own ignorance about BI rather than Microsoft.
When I tried to scrape data out of the rest of the services and dump it into BI to analyze it, I didn't find it very helpful. I also didn't find the documentation helpful, but that's probably my ignorance. If I had known more about data analysis, I would probably have had an easier time.
What about the implementation team?
The solution's deployment time took about nine months, but there were many significant enterprise-level applications to migrate. The holdup was more about the application team ensuring they could meet the business's needs before migrating.
To deploy the solution, you follow a typical business analysis process, where you gather requirements from the business, the cybersecurity team, or stakeholders. Then, you work in the cloud to find out how to meet those requirements using that solution. Earlier, you had to have a third-party VPN, but now they have their own VPN. The cloud was not quite mature until the last few years.
What's my experience with pricing, setup cost, and licensing?
I find Azure Stack to be very costly. The people who manage the budgets are satisfied with the solution’s medium pricing, which is neither very expensive nor very cheap. I think the solution has a reasonably good value for what it provides.
What other advice do I have?
The solution's integration with other Azure Services is extremely valuable. Since everything is designed to fit together, you don't have to do a lot of work to integrate the services with the security protections or vice versa.
The way the solution handles data sovereignty could use some work. You still need to do a lot of work to determine where the processing occurs. Suppose you have a Canadian residency requirement. Many services still have processing in the United States or Asia, where sensitive data can be an issue. It would be better if the tool were more forthright about where processing occurs or could actually move processing into the countries where sovereignty is required.
Some third-party tools were well-adapted for integration with the solution. However, this was the result of the third parties' work, not of Microsoft's. The third parties ensured that all the work was done to integrate them with Azure Stack.
The solution consistently provides support and integration. Azure Stack tries to consider and meet the needs of cybersecurity professionals as best it can. Also, I like how the tool adapted to shift left, where security became the responsibility of the whole IT team, and they met that need very well.
Overall, I rate the solution a seven out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Last updated: Jun 18, 2024
Flag as inappropriateDirector at NIGERCUBES LTD
A cheap solution that helps to consolidate existing infrastructure
Pros and Cons
- "The solution is cheap and helps consolidate infrastructure to a converged space compatible with medium customers."
- "Azure Stack needs to improve integrations."
What is most valuable?
The solution is cheap and helps consolidate infrastructure to a converged space compatible with medium customers.
What needs improvement?
Azure Stack needs to improve integrations.
For how long have I used the solution?
I have been working with the solution for three to four months.
What do I think about the stability of the solution?
I rate the tool's stability an eight out of ten.
What do I think about the scalability of the solution?
I rate Azure Stack's deployment a ten out of ten. My company has one customer for the solution.
How was the initial setup?
I rate the product's deployment a six out of ten. It took about a month's time to complete.
What's my experience with pricing, setup cost, and licensing?
I rate the tool's pricing a seven out of ten.
What other advice do I have?
I rate the solution a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
ICT Leader at Safripol (Pty) Ltd.
Ability to store and process large amounts of data
Pros and Cons
- "The most valuable feature of Azure Stack is its ability to store and process large amounts of data."
- "Azure Stack is an expensive product that should be made more cost-effective."
What is our primary use case?
We use the analytics side of Azure Stack extensively. I use Azure Stack for advanced analytics, AI machine learning, and business intelligence to report and interpret data. We also use the solution to store our data repositories from a data lake perspective.
What is most valuable?
The most valuable feature of Azure Stack is its ability to store and process large amounts of data. The analytics side of Azure Stack is pretty influential to our business.
What needs improvement?
Azure Stack is an expensive product that should be made more cost-effective.
For how long have I used the solution?
I have been using Azure Stack for five years.
What do I think about the stability of the solution?
I rate Azure Stack a ten out of ten for stability. Azure Stack is very stable. We just had one glitch in five years, and the glitch was for a couple of hours. So, Azure Stack's stability is very good.
What do I think about the scalability of the solution?
I rate Azure Stack a ten out of ten for scalability. Azure Stack is very scalable. Around 100 IT users are using Azure Stack in my company. Finance engineers are using it for reporting. From a finance perspective, Azure Stack is extensively used by cost accountants.
How was the initial setup?
Fortunately, we used a partner to set up Azure Stack instead of doing it ourselves. It was relatively simple for them to set up the solution. If we had done it ourselves, it would be pretty complex. The partners who set up Azure Stack for us have done it for a number of organizations. It was pretty quick, and it took a matter of weeks to set it up.
What was our ROI?
Azure Stack definitely gave us a return on investment in my previous organization. My previous organization was a mining organization, and the value we got from the system was improved utilization of fleets. We could monitor and improve fleet utilization, which had a monetary return but was never quantified. We managed monthly to increase the utilization closer to a significant eighty percent from about forty or fifty percent.
What's my experience with pricing, setup cost, and licensing?
Azure Stack has an annual licensing fee, which is very expensive. We pay service costs to the integrator or the partner to support and maintain Azure Stack.
What other advice do I have?
We have a Microsoft Edge device to transfer data between the cloud and on-premise. However, the backing for Azure Stack is purely cloud-based.
The deployment of Azure Stack was done through an integrator. The first step in deploying Azure Stack was to set up the Azure platform in the back end, to put down temporary Edge devices, and then later on, the actual dedicated Edge devices were shipped from Microsoft.
Fortunately, the deployment and maintenance of Azure Sack are done by an integration partner. They maintain it, and we pay them a service level agreement. I don't know what they've got operating in the back end, but a relatively small team of no more than five people keeps it running.
Regarding Azure Stack, I would ask users to be very mindful of what services they consume. It is like a buffet. So the more services you subscribe to, the higher the cost. So, the cost can escalate quite rapidly. There's a lot of convenience, but it comes at a cost.
Overall, I rate Azure Stack an eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Updated: November 2024
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