Our company uses the solution for normal production and visibility of our systems. We have 400 users and are at proof of concept while we complete governance.
Senior Information Technology Architect at a financial services firm with 51-200 employees
Great integration with other MS products and constant new feature rollouts
Pros and Cons
- "The whole package works very well together for identity management, defending endpoints or servers, and the CM."
- "The solution could be less expensive."
What is our primary use case?
What is most valuable?
The solution integrates and runs well with other Microsoft tools.
The whole package works very well together for identity management, defending endpoints or servers, and the CM.
Documentation for enrollment is very good.
What needs improvement?
The solution could be less expensive.
So many new features are added at a fast pace that it is sometimes hard to keep up with all the solution offers.
For how long have I used the solution?
I have been using Microsoft-based solutions for 23 years. The solution has been added to the mix along the way.
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Azure Stack
March 2025

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What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
The solution is scalable.
We do not have scalability experience because we are in the process of finalizing the cloud adoption framework and giving the green light for production. We have to finalize the governance and other things before we will allow production. While we wait, we are using the solution for proof of concept things.
How are customer service and support?
Technical support has worked very well.
From our experiences, technical support is rated a ten out of ten.
How would you rate customer service and support?
Positive
How was the initial setup?
If you want to do setup right, then it requires time and is complex. The risks are high if you deploy too quickly.
What about the implementation team?
We are partnered with consultants for implementation to ensure proper governance and frameworks.
We will have an agreement with a partner to provide support and maintain at least a part of the solution with our in-house team.
What's my experience with pricing, setup cost, and licensing?
Pricing could be improved so I rate it an eight out of ten.
Which other solutions did I evaluate?
We use Microsoft products but did conduct a lightweight comparison. Because we rely very heavily on Microsoft on-premises, we immediately saw the benefits of using the solution instead of AWS or Google.
The solution is developing very fast so new features are always being added. It is almost hard to keep up with everything the solution offers.
What other advice do I have?
The solution has been working very well for our company. For financial institutions, I recommend its use along with Microsoft Identity.
I rate the solution a nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: I am a real user, and this review is based on my own experience and opinions.

Chief Business Officer at Knowledge Lens
Reliable, secure, and stable as a platform
Pros and Cons
- "It's more reliable, secure, and easy to deploy. It's much more stable as a platform."
- "For some years, Azure has been working on Synapse. It's their big footprint on the analytics stack. It's a little bit heavy right now in the sense that there are too many components and it's too complex."
What is our primary use case?
We're using the latest version.
It's deployed on the cloud, mainly as a Kubernetes container.
What is most valuable?
It's more reliable, secure, and easy to deploy. It's much more stable as a platform.
What needs improvement?
There's Azure SQL Database on the cloud for small loads, but now they're moving to Synapse, which has a combination of the storage plus the analytics.
For how long have I used the solution?
I've been using this solution for more than six years.
What do I think about the stability of the solution?
It's stable. We haven't had any significant down times, because now you have redundancy across networks. We have not come across any situation where any disruptions have occurred, at least on the cloud connectivity.
What do I think about the scalability of the solution?
It's absolutely scalable. We haven't had any challenges with scalability.
How are customer service and support?
We had some issues, and we directly raised a defect bug to them so they could sort it out. I haven't heard teams complaining about that. I don't see any challenge right now because the stack is much stabler, easier, and we haven't needed to reach out.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
Both AWS and Azure are the best in the world right now.
It all depends on what our customers need, so we use both.
How was the initial setup?
One or two people are needed to maintain this solution.
What's my experience with pricing, setup cost, and licensing?
I would rate the pricing 4 out of 5. It could be lower.
What other advice do I have?
I would rate this solution 9 out of 10.
Which deployment model are you using for this solution?
Private Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Azure Stack
March 2025

Learn what your peers think about Azure Stack. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
839,422 professionals have used our research since 2012.
Principal Enterprise Architect at a tech vendor with 10,001+ employees
A portfolio of products that extend Azure services and capabilities to your environment of choice
Pros and Cons
- "One of the features I really appreciate is the Hybrid Cloud Extension UI."
- "One aspect that I consider a drawback is the cost associated with Azure Stack, as its deployment expenses tend to be on the higher side compared to other solutions."
What is our primary use case?
We primarily utilize Azure Stack for hybrid cloud deployments, mainly for scaling up compute resources quickly when needed. This involves spinning up instances on the public cloud, specifically Azure, to manage workloads distributed across on-premises and the public cloud. Additionally, we employ Azure Stack for certain floor-based or edge computing solutions, particularly in locations such as factories, to store, maintain, and support specific operations.
Azure Stack serves a crucial role in our hybrid cloud strategy because we can't place all our data in the public cloud for various reasons. One key use case for Azure Stack is data localization, especially in countries like Australia and Denmark where strict data regulations are in place. For applications and data that cannot leave the country, we rely on Azure Stack to maintain and manage them locally. Meanwhile, for other workloads, we leverage the public cloud, predominantly Azure, to meet our requirements.
What is most valuable?
One of the features I really appreciate is the Hybrid Cloud Extension UI. It simplifies the management of workloads across on-premises, public cloud, and edge locations through a single interface. This functionality streamlines the management process for me. Another aspect I find valuable is the consistency Azure Stack offers. It provides a uniform experience, from service names to user interface, whether I'm working in the cloud, on-premises, or at the edge. This consistency is crucial in managing various deployment scenarios. Lastly, Azure Stack's ability to function in isolated or remote areas, such as factory and plant locations with limited network connectivity, is highly valuable. This synced operation capability ensures smooth operations even in challenging environments.
What needs improvement?
One aspect that I consider a drawback is the cost associated with Azure Stack, as its deployment expenses tend to be on the higher side compared to other solutions. Another significant challenge is integration, especially with third-party products. While Azure Stack seamlessly integrates with Microsoft's own tools and platforms, there is room for improvement in its compatibility with third-party solutions. Lastly, although updating and patching Azure Stack is more straightforward than in older Windows versions, there is still room for enhancement in the upgrade and patch management process.
For how long have I used the solution?
I have been using the solution for more than 18 months.
What do I think about the stability of the solution?
It is definitely stable and I would rate it nine or eight out of ten.
What do I think about the scalability of the solution?
It's a bit complex to scale and I would rate it a seven out of ten.
How are customer service and support?
The customer service is good.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
The reason we lean towards Azure Stack over competitors is that it offers strong integration with the public cloud, specifically Azure. Many of our clients use Microsoft 365, and this leads to a significant presence of Azure workloads. Additionally, a substantial portion of our servers run on Windows. These factors make Azure Stack a favorable choice for us. When comparing it to Nutanix, Azure Stack stands out in terms of its integration with the public cloud and, in some cases, cost-effectiveness.
How was the initial setup?
The initial setup is moderate, not extremely simple but not very complex. It is hybrid but depends on the requirements of the client. The percentage of workloads on Azure Stack varies across our customers, ranging from ten percent to sixty percent. We opt for Azure Stack as a hybrid solution when a customer has some workloads on the public cloud. Typically, we set up Azure Stack in an on-premises data center and migrate workloads from existing environments, such as VMware or Hyper-V, to Azure Stack.
However, if the workloads are primarily for the public cloud, we migrate them directly to the public cloud. The choice between Azure Stack and public cloud migration depends on various factors, including connectivity, compliance, costs, and other specific requirements. In essence, our Azure Stack environments are hybrid, with around thirty to forty percent of workloads residing on-premises and the remaining fifty to sixty percent in the public cloud.
I would rate it a seven out of ten.
What's my experience with pricing, setup cost, and licensing?
The pricing falls in the middle. It serves as a mediator between being expensive and being affordable, but it's not exactly cheap either. I would rate it a six out of ten.
What other advice do I have?
I would overall rate it an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Vice President at a financial services firm with 10,001+ employees
Improves security, as we are able to create private virtual networks with their own rules and policies
Pros and Cons
- "It is helpful from a security point of view because we can create our own isolated, private environments that contain virtual networks, and we can put security rules in place."
- "Azure Messaging services are in need of improvement."
What is our primary use case?
I use a lot of services in Azure. I have worked with completely isolated environments, building infrastructure from scratch using Terraform, Chef, Puppet, and other such tools.
What is most valuable?
The Platform as a Service (Paas) environment is the most valuable feature.
The Web App service is very valuable.
It is helpful from a security point of view because we can create our own isolated, private environments that contain virtual networks, and we can put security rules in place. We can also specify application rules, which is something that is also useful.
What needs improvement?
There are a lot of services in Azure that are not stable.
Azure Messaging services are in need of improvement.
I would like to see better monitoring capability, as we have in Dynatrace and other APM tools. The functionality is there, but it is not as detailed as it is in other tools.
For how long have I used the solution?
I have about three years of experience with Azure, on and off.
What other advice do I have?
My advice for anybody who is implementing Azure Stack is to start looking into DevOps early. There are a lot of things that can be done using the portal, and people tend to follow this process because it is easy. It's true that this approach may get things done fast, but it will only get you so far. Working with the DevOps capabilities, such as automation with Terraform, should be done sooner rather than later.
Every cloud has its pros and cons.
I would rate this solution a nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Head Of Sales at inovasys
Meets customers' regulatory requirements and transfer data and access local files
Pros and Cons
- "The solution meets customers' regulatory requirements. Scalability allows for tasks such as transferring data and accessing local files."
What is our primary use case?
The solution meets customers' regulatory requirements. Scalability allows for tasks such as transferring data and accessing local files.
What needs improvement?
The solution could be cheaper.
For how long have I used the solution?
I have been using Azure Stack as a partner for five years.
What do I think about the stability of the solution?
What do I think about the scalability of the solution?
The solution is scalable.
How are customer service and support?
Azure changed premier support to unified support, which involves allocating tickets to multiple engineers and discussing the problem multiple times. The resolution time for issues is not satisfactory.
There is free support available, but it comes with limitations. The unified support package is free whereas the enterprise support can be costly.
How would you rate customer service and support?
Neutral
How was the initial setup?
There are various implementations available. There are no issues with these implementations. Initially, Azure Stack was complex around five or six years ago. Nowadays, setting up Azure Stack is much simpler, and there are no problems with integrations, similar to other Microsoft products. For example, products like Azure Monitor, Microsoft Sentinel, and others may encounter issues, but Microsoft's R&D is effective in developing solutions for them.
What was our ROI?
ROI varies with each and every customer, but by average it is at the end of second year.
What's my experience with pricing, setup cost, and licensing?
The product is a bit expensive, but you got a reliable solution. You pay upfront for the hardware. You can opt to pay as you go or reserve it, similar to purchasing any software licence.
What other advice do I have?
You need the applications. It's like an extended cloud in your data centre. You can access all the local applications and transfer files between the two clouds seamlessly.
When it comes to security, we're talking about the shared responsibility features between the cloud provider and your on-premises data centre. It's like protecting all parts of the security—from users to servers to files—all aspects of data security. It's akin to having an on-premises data environment, so you must implement roles, DDoS protection, and other security components to secure the environment as well as the public cloud itself. Moving to the cloud doesn't automatically guarantee security; the cloud provider only provides an SLA. You have to implement all the necessary security components.
The product might be a bit complex for non technical people.
I can recommend Azure Stack to others but they should be aware of the technical and security aspects. They should have engineers capable of resolving issues, rather than solely relying on Microsoft support.
The main weakness of Azure Stack lies in its cost. Its value for money is good, offering numerous benefits for the client.
Overall, I rate the solution a out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Head of Digital Engineering at a manufacturing company with 5,001-10,000 employees
Setup is easy but scaling from one plan to another is challenging
Pros and Cons
- "The solution pairs well with other MS services and saves us a lot of money."
- "Overall support needs improvement because they are not agile across services."
What is our primary use case?
Our company uses the solution to host and run an application in the cloud. We have 25,000 customers who use our application.
What is most valuable?
The solution pairs well with other MS services and saves us a lot of money.
What needs improvement?
Overall support needs improvement because they are not agile across services.
For how long have I used the solution?
I have been using the solution for three years.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
The word scalability is a misnomer. It is generally said that the cloud has unlimited scalability but that is where we face challenges. When we try to scale the system from one plan to another, our DevOps engineer reports that the system is failing. We have reached out to Microsoft but they have been unable to solve our specific issue so scalability is challenging.
How are customer service and support?
We had issues scaling from one plan to another and reached out to support. Technical support is not agile across services and has been unable to solve our issue.
Support is rated a five out of ten.
How would you rate customer service and support?
Neutral
How was the initial setup?
The setup is easy with no challenges but upgrades are complex. We have experienced challenges when upgrading components from one plan to another plan. Setup does not have these challenges.
What about the implementation team?
We implemented the solution in-house. We slowly started utilizing services but total deployment did not take much time.
Ongoing maintenance is not a challenge.
What was our ROI?
So far, we have not measured ROI.
What's my experience with pricing, setup cost, and licensing?
The solution saves us money but is more costly than other products such as AWS. We have been paying 10 crores for our Azure services.
Which other solutions did I evaluate?
We are thinking of moving from Azure to AWS because there are issues scaling the suite of products, support is not optimum, and the solution is more costly than AWS products.
What other advice do I have?
Before choosing the solution or AWS, it is important to reach out to relevant engagement or sales teams to get product clarity.
I rate the solution a seven out of ten.
Which deployment model are you using for this solution?
Private Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior Data Manager at Shell
Computing resource used for ten years or orchestration of all Azure functionality
Pros and Cons
- "Azure Data Factory is a great solution for orchestration."
- "From a security perspective, there are certain things which could be improved."
What is most valuable?
Azure Data Factory is a great solution for orchestration.
What needs improvement?
From a security perspective, there are certain things which could be improved. We have that option of enabling the datacenter which sits on the Azure site. The solution is difficult to manage if this particular feature is disabled.
For how long have I used the solution?
I've been working with Azure Stack for nine to 10 years for me.
What do I think about the stability of the solution?
This is a stable solution.
What do I think about the scalability of the solution?
This is a scalable solution.
How was the initial setup?
The initial setup is straightforward if you are familiar with some of the architecture. The complexity may increase if you have a large amount of data that needs to be migrated.
What's my experience with pricing, setup cost, and licensing?
Azure is reasonably priced compared to Google Cloud, AWS, or some other cloud giants.
What other advice do I have?
You need to focus on what your end goal to achieve and build the system in a way that makes it easy to maintain from a software, perspective, and platform perspective.
I would rate this solution a seven out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Technology Consultant at Hewlett Packard Enterprise
Highly secure and reliable solution
Pros and Cons
- "The most valuable features are related to managing Kubernetes cluster nodes."
- "There should be more focus on the user interface, specifically for the management console."
What is our primary use case?
So we have offered Azure Stack to one of the biggest telco companies here in the Philippines. We have two sites there, and so far, their business has been growing good. They want to deploy more sites here in the Philippines using Azure Stack.
What is most valuable?
The most valuable features are related to managing Kubernetes cluster nodes.
What needs improvement?
When it comes to room for improvement, there should be more focus on the user interface, specifically for the management console.
In the future release, I would like to see better UI.
For how long have I used the solution?
I have actually been with HPE for five years now, and we have been a partner of Microsoft Azure's teams even before I joined. So I would say five years.
We always use the latest version. The latest is HCI version 21H2.
What do I think about the stability of the solution?
It is very stable. I would rate it a nine out of ten.
What do I think about the scalability of the solution?
I would rate the scalability a nine out of ten. Our clients are enterprise businesses. And I think they've been using it for about four years now.
How are customer service and support?
Sometimes there have been software issues, but customers still need assistance from us, the hardware vendor. So I think the ticketing and issue logging need to be more available.
How would you rate customer service and support?
Positive
How was the initial setup?
I would rate the initial setup a seven, where one is difficult, and ten is easy. The deployment took around two to three months.
What's my experience with pricing, setup cost, and licensing?
If we compare it in the market to other vendors, I think it would be around four out of ten, where one is low, and ten is high. There is additional fees required for support.
Which other solutions did I evaluate?
I have conducted cost analysis and simulations using AWS, Azure Stack, and Google Cloud. So I've performed several cost analyses based on customer requirements. But I haven't had extensive hands-on experience with those public clouds.
What other advice do I have?
Overall, I would rate the product a nine out of ten because Azure Stack is very reliable. It's highly available and provides the requirements needed by the customers' applications. It's also very secure.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: partner | Hardware vendor

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