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reviewer1381656 - PeerSpot reviewer
Especialista en Informática at a maritime company with 5,001-10,000 employees
Real User
Protects our applications and has good support
Pros and Cons
  • "We use Barracuda to protect the application. That's the main feature we use it for."
  • "Sometimes when we put it in action, we have some blogs that appear as false positives. I think that it's improving. Barracuda should minimize false positives."

What is our primary use case?

We use Barracuda for all the cloud applications in Azure. 

What is most valuable?

We use Barracuda to protect the application. That's the main feature we use it for. 

What needs improvement?

Sometimes when we put it in action, we have some blogs that appear as false positives. I think that it's improving. Barracuda should minimize false positives. 

They should make it easier to learn how to use applications. 

For how long have I used the solution?

I have been using Barracuda Web Application for five years. 

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Barracuda Web Application Firewall
March 2025
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What do I think about the stability of the solution?

The stability is okay. We haven't had any issues with stability. 

What do I think about the scalability of the solution?

We don't really scale it. We have around 500 users. 

How are customer service and support?

We don't have issues with support. I had an issue with the console where I could not access the console from the inside network. When I accessed it from the inside network, they kicked me. I opened the case with support, we checked the perimeter firewall, and we tried to fix the problem, but it's still the problem.

Support wants me to check the firewall. I checked the administrator for the perimeter firewall and put all the rules for the communication but they told me to upgrade the version. I did and the problem still persisted.

I would rate their support an eight out of ten. 

What about the implementation team?

We had a partner who did the installation. 

What other advice do I have?

I would rate Barracuda an eight out of ten. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Security Consultant at Global Solutions
Real User
Great probabilities recommendations, great features, and great support
Pros and Cons
  • "Its recommendation about the probabilities on the website is great. It also has free probability managers for the website, which is really helpful. The protection engine, signature-based protection behavior, and analysis features are also great. It also has an ATP module for sandbox scanning and behavior analysis for file uploads."
  • "Its interface can be better. It is not very friendly."

What is our primary use case?

We use it for website and web service protection.

What is most valuable?

Its recommendation about the probabilities on the website is great. It also has free probability managers for the website, which is really helpful. 

The protection engine, signature-based protection behavior, and analysis features are also great. It also has an ATP module for sandbox scanning and behavior analysis for file uploads.

What needs improvement?

Its interface can be better. It is not very friendly.

For how long have I used the solution?

I have been working with this solution for three years.

How are customer service and technical support?

They provide great support with a fast response.

How was the initial setup?

The initial setup was straightforward. It took us a day to deploy this solution.

What other advice do I have?

I would rate Barracuda Web Application Firewall a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
Buyer's Guide
Barracuda Web Application Firewall
March 2025
Learn what your peers think about Barracuda Web Application Firewall. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
845,040 professionals have used our research since 2012.
Presales Engineer at a tech services company with 11-50 employees
Real User
Optimized performance, user-friendly environment, responsive technical support
Pros and Cons
  • "Barracuda Web Application Firewall provides optimized performance, a user-friendly environment, helpful dashboards, and is simple to use."

    What is our primary use case?

    Our clients are using the solution for internal banking software and website protection.

    What is most valuable?

    Barracuda Web Application Firewall provides optimized performance, a user-friendly environment, helpful dashboards, and is simple to use.

    For how long have I used the solution?

    I have been using this solution for approximately three years.

    What do I think about the stability of the solution?

    The solution has been stable in our experience.

    What do I think about the scalability of the solution?

    We have four clients using the solution.

    How are customer service and technical support?

    The technical support is very good. They were responsive and provide one of the best support in the market. They will assist you with any issues you might be facing.

    How was the initial setup?

    The installation was straightforward.

    What's my experience with pricing, setup cost, and licensing?

    The price of the solution is a little expensive. There is a license for this solution and it can be purchased every one, two, or five years.

    Which other solutions did I evaluate?

    I have evaluated other solutions.

    What other advice do I have?

    I would recommend this solution to others.

    I rate Barracuda Web Application Firewall an eight out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
    PeerSpot user
    Anne-Aimee Wollerich - PeerSpot reviewer
    Cyber Security Consultant at Axle iT
    Reseller
    Top 10
    Managing bot traffic effectively enhances usability for non-technical users
    Pros and Cons
    • "The customer service and support are exceptional, and I would give them a ten out of ten."
    • "Barracuda Web Application Firewall lacks some of the more specified and structured features offered by solutions like Tenable."

    What is our primary use case?

    Our primary use case was to track the traffic on websites or webshops to identify potential malicious actors, such as bots. This involved analyzing the type of data being collected through websites to detect possible DDoS attacks.

    What is most valuable?

    The most valuable feature of Barracuda Web Application Firewall is managing bot traffic. During a presentation by Barracuda, it was demonstrated that the traffic on Coolblue, a Dutch platform similar to Amazon, was significantly reduced with Barracuda's intervention. Half of the traffic was identified as bots searching for the cheapest price. This traffic analysis and bot management were used as unique selling points for other customers.

    What needs improvement?

    Barracuda Web Application Firewall lacks some of the more specified and structured features offered by solutions like Tenable. Although Tenable is more expensive and less easily deployable, its features are more deepened and chiseled, particularly for IT personnel. For example, Tenable provides more comprehensive dark web scanning capabilities, which Barracuda could improve upon.

    For how long have I used the solution?

    I have used Barracuda Web Application Firewall for approximately three years but have not worked with it in the past year.

    What was my experience with deployment of the solution?

    The deployment process was straightforward. Initially, it took about two and a half hours due to some internal setup configuration mistakes. However, after understanding the deployment steps, it was done in about one hour without further guidance.

    What do I think about the stability of the solution?

    I would rate the stability of Barracuda Web Application Firewall as seven and a half, possibly an eight.

    What do I think about the scalability of the solution?

    I believe Barracuda Web Application Firewall is quite scalable, and I would rate it as an eight.

    How are customer service and support?

    The customer service and support are exceptional, and I would give them a ten out of ten.

    How would you rate customer service and support?

    Positive

    How was the initial setup?

    The initial setup was very easy. For someone unfamiliar with IT, Barracuda Campus provides excellent resources and guidance, making it accessible even to those not specialized in IT.

    Which other solutions did I evaluate?

    Tenable was evaluated as an alternative solution.

    What other advice do I have?

    For those new to cybersecurity, Barracuda Web Application Firewall offers an affordable and easy-to-deploy solution. Its accessible nature makes it a great choice for mid-segment use. The shift towards cybersecurity awareness has created a growing market, and Barracuda fits well with this trend with its non-technical usability and corresponding price point. I would rate the overall solution as eight out of ten.

    Which deployment model are you using for this solution?

    Public Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Other
    Disclosure: My company has a business relationship with this vendor other than being a customer:
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    Buyer's Guide
    Download our free Barracuda Web Application Firewall Report and get advice and tips from experienced pros sharing their opinions.
    Updated: March 2025
    Buyer's Guide
    Download our free Barracuda Web Application Firewall Report and get advice and tips from experienced pros sharing their opinions.