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Barracuda Web Application Firewall vs NetScaler comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 30, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Barracuda Web Application F...
Ranking in Web Application Firewall (WAF)
17th
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
45
Ranking in other categories
No ranking in other categories
NetScaler
Ranking in Web Application Firewall (WAF)
10th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
107
Ranking in other categories
Application Delivery Controllers (ADC) (1st), Network Management Applications (4th)
 

Mindshare comparison

As of February 2026, in the Web Application Firewall (WAF) category, the mindshare of Barracuda Web Application Firewall is 2.0%, up from 2.0% compared to the previous year. The mindshare of NetScaler is 4.1%, down from 4.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Web Application Firewall (WAF) Market Share Distribution
ProductMarket Share (%)
NetScaler4.1%
Barracuda Web Application Firewall2.0%
Other93.9%
Web Application Firewall (WAF)
 

Featured Reviews

Shahzad Abid - PeerSpot reviewer
Director Information Technology at College of Physicians & Surgeons Pakistan
Has protected our legacy applications effectively but has required constant manual filtering due to false positives
I assess the effectiveness of the machine learning-driven threat detection in Barracuda Web Application Firewall as sometimes behaving abnormally, often showing me false positive attacks, so I have to fix these attacks from time to time. From a stability point of view, I would definitely rate Barracuda Web Application Firewall a seven out of ten. There is definitely some room for improvement; nothing is perfect in the world. I am not satisfied with the technical support from Barracuda. I am somewhat disappointed with the technical support that I have received so far. Whenever I generate a ticket for my problem, it goes to the Indian support team, and they all the time start with the most junior team member, consuming all my precious time. At the end, I have to close that ticket without any satisfactory solution. I have complained that they should shift my support to any other region because I don't need Indian support; they are simply pathetic and not up to mark. To improve Barracuda Web Application Firewall, customers should be given ongoing training opportunities regarding the product and its features. I am not familiar with many features that are available, only using those which are necessary for my applications. I believe Barracuda must provide clearer product information or training sessions to make it more user-friendly, as sometimes its interface can be rigid and lacking in helpful resources or user tutorials about its features. For it to get closer to a ten, I think advanced reporting is missing because, as I mentioned earlier, there are many false positive events being recorded. Often, when I analyze these attacks, they turn out to be genuine customers or users interacting with my product, but Barracuda tags them as attackers. Reducing false positives must be a priority.
LD
Information Technology Division Director at Ethiopian Roads Administration
Offers better visibility into user sessions compared to other solutions
Improvements are needed to address the issue of machines becoming unregistered, ensuring stability for end users. Troubleshooting with Citrix support can be challenging, so clearer diagnostics would be beneficial. As for global server load balancing, it works well on-premises, depending on user volume and service stability. Overall, it's satisfactory for us.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Since implementing Barracuda, I sleep smoothly knowing I have protection."
"The solution offers multiple security features. There are machine learning features and great URL encryption. It also offers multi-protocol support against DDoS attacks."
"The most valuable features of Barracuda Web Application Firewall include advanced bot protection, DDoS protection, and addressing the top ten vulnerabilities."
"The stability of the solution is good. I don't think we've experienced bugs, crashes, or glitches."
"The most valuable feature is the automatic content filtering."
"The customer service and support from Barracuda have been excellent."
"Setup of this solution is straightforward. It's a stable and scalable solution, with good performance and fast technical support."
"One of the strongest points is its robust issue discovery capabilities. Barracuda invests significant efforts in identifying and resolving issues. They have multiple products that work in tandem to perform these checks, which is beneficial because it automates security updates. This is the primary reason I recommend it to my customers."
"The web application firewall which protects our services on the internet, and then of course services like our ability to provide high availability for the services we are offering are the most valuable features."
"We use the solution's IP Reputation and bot protection features."
"The advantage of Citrix Web App and API Protection is just its graphic user interface for beginners. The solution is nothing special, but we have to use it for the corporation. Another advantage of Citrix Web App and API Protection is that we have our copy to test things and get the know-how of it."
"The load balancing is one of the most valuable features."
"The load balancing feature of this solution is very good."
"The web application firewall is one feature I found valuable in the solution."
"Content filtering, security layer, and application customization features are the most valuable."
"It is a complete solution for those looking for an all-in-one."
 

Cons

"An area for improvement in Barracuda Web Application Firewall is attack identification. Other banks identified attacks and tracked logs that the solution wasn't able to identify because of its ready-made rules pre-deployed by the vendor. My organization raised this issue with the technical support team. Another area to improve in Barracuda Web Application Firewall is its service desk. The team resorted to stonewalling because they couldn't accept that a feature was missing in the solution, and it was only after a lot of drilling down that the service desk team accepted that, and would be adding that feature in the future. My organization had to submit a report to the Reserve Bank of India with information on the logs identified and the attacks that happened, and that there was a failure on the part of the Barracuda Web Application Firewall. The Reserve Bank of India conducts a tri-monthly cyber risk audit in all Indian banks. Even smaller banks identified and caught attacks that my organization wasn't able to do, so I was looking into other solutions that competitor banks could be using because Barracuda Web Application Firewall failed to identify some of the attacks."
"I would like to see better controlling of the traffic."
"There are issues when upgrading firewalls and we experience different issues across customers."
"I have issues with the load balancing of the solution which is slow. The connection pooling in Barracuda also doesn't work. There is an issue when someone needs access to a site quickly. The issue is with HTTPS services. I am not sure if they have changed all these in the solution’s latest version."
"I would like to see an improved capacity to store logs so that they will be available for a longer time."
"The policy updates could be improved."
"There are some vulnerabilities that are reported across the tools offered by Barracuda for some devices, which need to be taken care of from an improvement perspective."
"This product could easily progress to be among the industry leaders. I think they need to improve enterprise level automation. It integrates with a small number of vulnerability scanners, so report results should be imported manually; same for SIEM integration."
"In every release - and it doesn't matter if it's a minor release or a major release - they keep moving things around and they keep changing the mechanism. So certain things can work in one version one way, and everything works really well, then when you upgrade it to the next version, it breaks everything because they have a new way of doing it."
"We would like to see some fairly large scale improvement in the configuration process for this solution."
"Native integration needs to be improved. You cannot build ISE codes natively. For DevOps, integration would be very helpful because it would be a lot simpler from an operational standpoint."
"The solution should be able to scale more effectively than it does."
"In terms of what could be improved, I would say the user interface because sometimes it can be complicated."
"The technical support has room for improvement."
"It was challenging explaining to customers that it's no longer NetScaler but ADC, and now it's not just ADC but also the rebranding from NetScaler."
"The interface could be improved, some customers struggle with that."
 

Pricing and Cost Advice

"In my opinion, the product is fairly priced."
"The price is reasonable, more so than other products."
"The price of this solution is okay."
"The price of the solution is a little expensive. There is a license for this solution and it can be purchased every one, two, or five years."
"The product is inexpensive."
"The pricing is reasonable."
"The product pricing was competitive for the value it offers regarding security features."
"The product is expensive."
"Citrix ADM costs us approximately $5000 per month."
"It all depends on the features that will be used and the number of accesses."
"For the specific use case that my customers primarily engage with, I would give the pricing a rating of seven out of ten."
"Its licensing cost is much higher than other products, but it is acceptable because it is a one-time investment, and we are getting our requirements fulfilled when we buy this product. So, there is no issue with the pricing."
"The pricing for Citrix Web App and API Protection is unreasonable. I don't know the exact price, but I heard it's tens of thousands and it's a bit too much for the small country I live in."
"The solution is expensive compared to one of its competitors."
"Citrix NetScaler's pricing is slightly above average but not overly expensive. I would consider F5 BIG IP to be the most expensive, Citrix NetScaler to be the second most expensive, and then Kemp Load Balancer to be the third."
"You can do CapEx and then a yearly monthly fee, or you can do a subscription model, whether that's one month, month-to-month, or three-year subscription model."
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Top Industries

By visitors reading reviews
Computer Software Company
11%
Financial Services Firm
9%
Manufacturing Company
7%
University
6%
Computer Software Company
12%
Government
9%
Manufacturing Company
8%
Financial Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business25
Midsize Enterprise7
Large Enterprise11
By reviewers
Company SizeCount
Small Business45
Midsize Enterprise23
Large Enterprise57
 

Questions from the Community

What do you like most about Barracuda Web Application Firewall?
It significantly improved our overall web security posture, addressing intrusions and enhancing control over web URLs in our environment.
What is your primary use case for Barracuda Web Application Firewall?
I am not using the API protection feature right now because I don't host any APIs through Barracuda Web Application Firewall. I use a second procedure for API, which is point-to-point VPN connectiv...
What is your experience regarding pricing and costs for Barracuda Web Application Firewall?
At the time I was acquiring Barracuda Web Application Firewall, I found it costly compared to other products. To overcome that price factor, I excluded some features or subscriptions to align with ...
What do you like most about Citrix ADC?
The most valuable feature for us is the application firewalling in Citrix NetScaler, ensuring only valid traffic enters our environment.
What is your experience regarding pricing and costs for Citrix ADC?
After deployment, Citrix Netscaler shifted to a subscription-based license scheme for support, which is slightly more expensive.
What needs improvement with Citrix ADC?
Citrix NetScaler is a robust product, but mastering it requires significant learning and training due to its complexity. While it could be easier to manage, it is like transitioning from driving a ...
 

Also Known As

No data available
Citrix ADC, Citrix NetScaler VPX, NetScaler Console, NetScaler Web Application Firewall, NetScaler VPX - Customer Licensed
 

Overview

 

Sample Customers

Oracle, CBS, Pioneer, Hyundai, Publix, Barnes Noble, Calzedonia, Nordstrom, Samsung, Nascar
ABB Schweiz, Aer Lingus, AIDS Healthcare Foundation, Amnet Technology Solutions, Aramex International, Ascenty, Atos, Autodesk
Find out what your peers are saying about Barracuda Web Application Firewall vs. NetScaler and other solutions. Updated: December 2025.
881,665 professionals have used our research since 2012.