Try our new research platform with insights from 80,000+ expert users

Barracuda Web Application Firewall vs NetScaler comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 30, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Barracuda Web Application F...
Ranking in Web Application Firewall (WAF)
17th
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
45
Ranking in other categories
No ranking in other categories
NetScaler
Ranking in Web Application Firewall (WAF)
10th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
107
Ranking in other categories
Application Delivery Controllers (ADC) (1st), Network Management Applications (4th)
 

Mindshare comparison

As of January 2026, in the Web Application Firewall (WAF) category, the mindshare of Barracuda Web Application Firewall is 2.1%, up from 2.0% compared to the previous year. The mindshare of NetScaler is 4.2%, up from 4.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Web Application Firewall (WAF) Market Share Distribution
ProductMarket Share (%)
NetScaler4.2%
Barracuda Web Application Firewall2.1%
Other93.7%
Web Application Firewall (WAF)
 

Featured Reviews

Shahzad Abid - PeerSpot reviewer
Director Information Technology at College of Physicians & Surgeons Pakistan
Has protected our legacy applications effectively but has required constant manual filtering due to false positives
I assess the effectiveness of the machine learning-driven threat detection in Barracuda Web Application Firewall as sometimes behaving abnormally, often showing me false positive attacks, so I have to fix these attacks from time to time. From a stability point of view, I would definitely rate Barracuda Web Application Firewall a seven out of ten. There is definitely some room for improvement; nothing is perfect in the world. I am not satisfied with the technical support from Barracuda. I am somewhat disappointed with the technical support that I have received so far. Whenever I generate a ticket for my problem, it goes to the Indian support team, and they all the time start with the most junior team member, consuming all my precious time. At the end, I have to close that ticket without any satisfactory solution. I have complained that they should shift my support to any other region because I don't need Indian support; they are simply pathetic and not up to mark. To improve Barracuda Web Application Firewall, customers should be given ongoing training opportunities regarding the product and its features. I am not familiar with many features that are available, only using those which are necessary for my applications. I believe Barracuda must provide clearer product information or training sessions to make it more user-friendly, as sometimes its interface can be rigid and lacking in helpful resources or user tutorials about its features. For it to get closer to a ten, I think advanced reporting is missing because, as I mentioned earlier, there are many false positive events being recorded. Often, when I analyze these attacks, they turn out to be genuine customers or users interacting with my product, but Barracuda tags them as attackers. Reducing false positives must be a priority.
LD
Information Technology Division Director at Ethiopian Roads Administration
Offers better visibility into user sessions compared to other solutions
Improvements are needed to address the issue of machines becoming unregistered, ensuring stability for end users. Troubleshooting with Citrix support can be challenging, so clearer diagnostics would be beneficial. As for global server load balancing, it works well on-premises, depending on user volume and service stability. Overall, it's satisfactory for us.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution is user-friendly and easy to set up."
"The product's advanced bot and threat protection capabilities are valuable."
"Even when we were upgrading to a new OS, we didn't have any difficulties with the product. The stability is good."
"The stability of the product is good. Stability-wise, I rate the solution a ten out of ten."
"The most valuable feature is the automatic content filtering."
"Data leak prevention is very important and ensures protection against attacks."
"The volumetric DDoS defense is very good because I had a problem with a lot of volumetric DDoS attacks on my servers. After using Barracuda, those attacks have stopped and all the traffic is going smoothly to my servers and the system is working really well."
"We run it with no downtime, because it has good support."
"The load balancing is one of the most valuable features."
"SSL Offload"
"One of its most valuable features is fundamental load balancing, supporting both basic load balancing and database teams."
"If you need PCI-compliance and have high security requirements, WAF is the most valuable feature. If you need to monitor your load-balancing services with complex types of monitoring, make sure everything is alright, and load balancing is important, Content Switching and Monitoring features are the keys to your needs. If you want to provide a lot of static images or data, the Caching feature works best for you."
"Citrix is good for application protection."
"It has helped us to increase the resiliency of the application and the performance."
"I like the solution's simplicity compared to Citrix's on-prem solutions."
"The advantage of Citrix Web App and API Protection is just its graphic user interface for beginners. The solution is nothing special, but we have to use it for the corporation. Another advantage of Citrix Web App and API Protection is that we have our copy to test things and get the know-how of it."
 

Cons

"There are false positives that I am receiving when compared to other WAFs. The issues with false positives affect client transactions, leading to complaints about blocked transactions."
"Barracuda Web Application Firewall's load balancing feature could be improved."
"The reporting aspect of the solution needs improvement. I don't find that it's very good. They could do some work on it to make it much better. It's not that the reporting isn't secure. It's just that I would prefer to store my reports for an extended period of time. Right now, that's not possible and I'd prefer it if that could change. I also would say that the reports themselves are expensive."
"The platform's pricing needs improvement."
"Barracuda Web Application Firewall’s scalability needs improvement."
"I faced an issue when Barracuda decided not to support Azure Stack Hub anymore, which was a significant issue as we had many customers using it on that platform."
"I would like to see an improved capacity to store logs so that they will be available for a longer time."
"There's potential for improvement in the platform's CMS integration."
"We have issues with the certificates. All authorization processes need certificates, however, every three months we needed to change certificates. This process iss complicated for us because Citrix does not have a not user-friendly interface and does not off user-friendly services. This needs a lot of improvement."
"Getting to use some of the advanced tools, even with the assistance of Citrix support, can be challenging."
"They need to make the solution a little more familiar with easy study guides, learning videos, etc."
"Citrix is more expensive than Horizon."
"In terms of what could be improved, I would say the user interface because sometimes it can be complicated."
"Development team's response time could be better."
"I would like to see them make it easier to do some of the more complex things. For example, a web re-direct requires two pieces to it. You have two ports and when people want to go to a web page, they just type in the webpage that on the backend it will redirect them to a secure link. The initial setup of that is cumbersome because you have to do it twice. There are things that can be replicated. The IP address, for example, is the same. This change would go a long way. Don't make me do it twice and don't make me have to read tons of documentation to figure out how to do it. Ease of configuration for some of the more complex processes would be a good improvement."
"The technical support has room for improvement."
 

Pricing and Cost Advice

"They only offer a yearly licensing plan."
"Our licensing fees are paid annually and the cost is between €600 and €800 (approximately $665.00 to $885.00 USD)."
"In my opinion, the product is fairly priced."
"The pricing is less compared to other web applications."
"For small companies, the price is very expensive because the WAF is an enterprise-level application, not intended for smaller businesses. In my opinion, the price is right for enterprise-level use."
"Cost is a bit on the higher side. Big companies can afford it."
"Barracuda costs us $8,000 per year. Barracuda costs $20,000 for a full subscription, when you try to protect multi-site infrastructure, in different geographical zones and for different data centers. If you have only one site, Barracuda will be cheaper."
"The price of the solution is a little expensive. There is a license for this solution and it can be purchased every one, two, or five years."
"The license for Citrix NetScaler is on an annual basis and it is reasonably priced."
"For the specific use case that my customers primarily engage with, I would give the pricing a rating of seven out of ten."
"The solution is undoubtedly very good, but it is expensive."
"I do not have any experience with the pricing of the product."
"After deployment, Citrix Netscaler shifted to a subscription-based license scheme for support, which is slightly more expensive."
"The solution's pricing is very high compared to its competitors."
"When compared to other solutions, the cost is high."
"The licensing costs for this solution vary depending on which model is being used."
report
Use our free recommendation engine to learn which Web Application Firewall (WAF) solutions are best for your needs.
880,490 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
12%
Financial Services Firm
9%
University
7%
Manufacturing Company
7%
Computer Software Company
13%
Government
9%
Financial Services Firm
8%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business25
Midsize Enterprise7
Large Enterprise11
By reviewers
Company SizeCount
Small Business45
Midsize Enterprise23
Large Enterprise57
 

Questions from the Community

What do you like most about Barracuda Web Application Firewall?
It significantly improved our overall web security posture, addressing intrusions and enhancing control over web URLs in our environment.
What is your primary use case for Barracuda Web Application Firewall?
I am not using the API protection feature right now because I don't host any APIs through Barracuda Web Application Firewall. I use a second procedure for API, which is point-to-point VPN connectiv...
What is your experience regarding pricing and costs for Barracuda Web Application Firewall?
At the time I was acquiring Barracuda Web Application Firewall, I found it costly compared to other products. To overcome that price factor, I excluded some features or subscriptions to align with ...
What do you like most about Citrix ADC?
The most valuable feature for us is the application firewalling in Citrix NetScaler, ensuring only valid traffic enters our environment.
What is your experience regarding pricing and costs for Citrix ADC?
After deployment, Citrix Netscaler shifted to a subscription-based license scheme for support, which is slightly more expensive.
What needs improvement with Citrix ADC?
Citrix NetScaler is a robust product, but mastering it requires significant learning and training due to its complexity. While it could be easier to manage, it is like transitioning from driving a ...
 

Also Known As

No data available
Citrix ADC, Citrix NetScaler VPX, NetScaler Console, NetScaler Web Application Firewall, NetScaler VPX - Customer Licensed
 

Overview

 

Sample Customers

Oracle, CBS, Pioneer, Hyundai, Publix, Barnes Noble, Calzedonia, Nordstrom, Samsung, Nascar
ABB Schweiz, Aer Lingus, AIDS Healthcare Foundation, Amnet Technology Solutions, Aramex International, Ascenty, Atos, Autodesk
Find out what your peers are saying about Barracuda Web Application Firewall vs. NetScaler and other solutions. Updated: December 2025.
880,490 professionals have used our research since 2012.