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Barracuda Web Application Firewall vs NetScaler comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 30, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Barracuda Web Application F...
Ranking in Web Application Firewall (WAF)
17th
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
45
Ranking in other categories
No ranking in other categories
NetScaler
Ranking in Web Application Firewall (WAF)
10th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
107
Ranking in other categories
Application Delivery Controllers (ADC) (1st), Network Management Applications (4th)
 

Mindshare comparison

As of January 2026, in the Web Application Firewall (WAF) category, the mindshare of Barracuda Web Application Firewall is 2.1%, up from 2.0% compared to the previous year. The mindshare of NetScaler is 4.2%, up from 4.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Web Application Firewall (WAF) Market Share Distribution
ProductMarket Share (%)
NetScaler4.2%
Barracuda Web Application Firewall2.1%
Other93.7%
Web Application Firewall (WAF)
 

Featured Reviews

Shahzad Abid - PeerSpot reviewer
Director Information Technology at College of Physicians & Surgeons Pakistan
Has protected our legacy applications effectively but has required constant manual filtering due to false positives
I assess the effectiveness of the machine learning-driven threat detection in Barracuda Web Application Firewall as sometimes behaving abnormally, often showing me false positive attacks, so I have to fix these attacks from time to time. From a stability point of view, I would definitely rate Barracuda Web Application Firewall a seven out of ten. There is definitely some room for improvement; nothing is perfect in the world. I am not satisfied with the technical support from Barracuda. I am somewhat disappointed with the technical support that I have received so far. Whenever I generate a ticket for my problem, it goes to the Indian support team, and they all the time start with the most junior team member, consuming all my precious time. At the end, I have to close that ticket without any satisfactory solution. I have complained that they should shift my support to any other region because I don't need Indian support; they are simply pathetic and not up to mark. To improve Barracuda Web Application Firewall, customers should be given ongoing training opportunities regarding the product and its features. I am not familiar with many features that are available, only using those which are necessary for my applications. I believe Barracuda must provide clearer product information or training sessions to make it more user-friendly, as sometimes its interface can be rigid and lacking in helpful resources or user tutorials about its features. For it to get closer to a ten, I think advanced reporting is missing because, as I mentioned earlier, there are many false positive events being recorded. Often, when I analyze these attacks, they turn out to be genuine customers or users interacting with my product, but Barracuda tags them as attackers. Reducing false positives must be a priority.
LD
Information Technology Division Director at Ethiopian Roads Administration
Offers better visibility into user sessions compared to other solutions
Improvements are needed to address the issue of machines becoming unregistered, ensuring stability for end users. Troubleshooting with Citrix support can be challenging, so clearer diagnostics would be beneficial. As for global server load balancing, it works well on-premises, depending on user volume and service stability. Overall, it's satisfactory for us.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The initial setup is easy."
"Has a good dashboard."
"Since implementing Barracuda, I sleep smoothly knowing I have protection."
"It is stable and the performance is good."
"There is no one special feature, but the WAF itself is valuable: user-friendly protection against web attacks etc., authentication, reporting, accountability, alerting, and hardened OS."
"We run it with no downtime, because it has good support."
"Parameter Protection is a valuable feature."
"Even when we were upgrading to a new OS, we didn't have any difficulties with the product. The stability is good."
"SSL Offload"
"The solution is extremely stable."
"The feature that I have found most valuable is its load balancing."
"The flexibility in configuration options is impressive."
"High availability, performance, and security are the main pillars. It enhances the security for accessing the applications."
"Just one solution can handle thousands of users... So, it is a very convenient tool to use."
"The solution improves security performance."
"It is simple for both IT specialists and customers."
 

Cons

"The policy updates could be improved."
"This product could easily progress to be among the industry leaders. I think they need to improve enterprise level automation. It integrates with a small number of vulnerability scanners, so report results should be imported manually; same for SIEM integration."
"I have issues with the load balancing of the solution which is slow. The connection pooling in Barracuda also doesn't work. There is an issue when someone needs access to a site quickly. The issue is with HTTPS services. I am not sure if they have changed all these in the solution’s latest version."
"The incident reporting needs to be improved."
"One of Barracuda's limitations is its user interface. The GUI for configuration is not intuitive and has remained largely unchanged for the past 10 to 12 years."
"Barracuda Web Application Firewall’s scalability needs improvement."
"The usability of the interface could be improved."
"We get false positives about phishing emails."
"An area for improvement in Citrix Web App and API Protection is for it to give real-time notifications and alerts. It would be practical if the solution warns you if there's an attack or if the load or traffic volume increases or decreases. An additional feature I'd like to see in Citrix Web App and API Protection is a prediction or artificial intelligence on what is happening, for example, attacks."
"The configuration for its web application firewall is complicated."
"The technical support could be better. Whenever I contacted support, I rarely got the solution that we needed. And most of the time, I finished fixing the problem by looking on the internet or by finding documents about the problem on Google."
"The solution's pricing is a big concern and should be improved."
"They need to make the solution a little more familiar with easy study guides, learning videos, etc."
"Citrix should offer a demo or free-trial version of NetScaler. Several other vendors do, but Citrix does not. Pricing should also be more readily available."
"Technical support sometimes takes a little longer because of the multilevel ticket priority."
"It does not have a sandbox cloud service and antivirus. It should have on-prem or cloud sandboxing and antivirus."
 

Pricing and Cost Advice

"The price of this solution is okay."
"While I would have to check on the price of the solution, I feel it to be okay and it matches the market price."
"The Barracuda Web Application Firewall is quite expensive."
"Our licensing fees are paid annually and the cost is between €600 and €800 (approximately $665.00 to $885.00 USD)."
"In my opinion, the product is fairly priced."
"The product is inexpensive."
"The pricing is reasonable."
"For small companies, the price is very expensive because the WAF is an enterprise-level application, not intended for smaller businesses. In my opinion, the price is right for enterprise-level use."
"The client pays for the Citrix NetScaler license annually."
"When compared to other solutions, the cost is high."
"I rate the tool's pricing an eight out of ten."
"On a scale from one to ten, where one is cheap, and ten is expensive, I rate the solution's pricing an eight or nine out of ten."
"Our licensing fees including technical support are approximately $3,500 USD."
"This product is more expensive than some of the competitors."
"NetScaler does the same thing as an F5 and it's cheaper."
"The firewall license is included by default, with no additional costs."
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Top Industries

By visitors reading reviews
Computer Software Company
11%
Financial Services Firm
10%
Manufacturing Company
7%
University
7%
Computer Software Company
13%
Government
9%
Manufacturing Company
8%
Financial Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business25
Midsize Enterprise7
Large Enterprise11
By reviewers
Company SizeCount
Small Business45
Midsize Enterprise23
Large Enterprise57
 

Questions from the Community

What do you like most about Barracuda Web Application Firewall?
It significantly improved our overall web security posture, addressing intrusions and enhancing control over web URLs in our environment.
What is your primary use case for Barracuda Web Application Firewall?
I am not using the API protection feature right now because I don't host any APIs through Barracuda Web Application Firewall. I use a second procedure for API, which is point-to-point VPN connectiv...
What is your experience regarding pricing and costs for Barracuda Web Application Firewall?
At the time I was acquiring Barracuda Web Application Firewall, I found it costly compared to other products. To overcome that price factor, I excluded some features or subscriptions to align with ...
What do you like most about Citrix ADC?
The most valuable feature for us is the application firewalling in Citrix NetScaler, ensuring only valid traffic enters our environment.
What is your experience regarding pricing and costs for Citrix ADC?
After deployment, Citrix Netscaler shifted to a subscription-based license scheme for support, which is slightly more expensive.
What needs improvement with Citrix ADC?
Citrix NetScaler is a robust product, but mastering it requires significant learning and training due to its complexity. While it could be easier to manage, it is like transitioning from driving a ...
 

Also Known As

No data available
Citrix ADC, Citrix NetScaler VPX, NetScaler Console, NetScaler Web Application Firewall, NetScaler VPX - Customer Licensed
 

Overview

 

Sample Customers

Oracle, CBS, Pioneer, Hyundai, Publix, Barnes Noble, Calzedonia, Nordstrom, Samsung, Nascar
ABB Schweiz, Aer Lingus, AIDS Healthcare Foundation, Amnet Technology Solutions, Aramex International, Ascenty, Atos, Autodesk
Find out what your peers are saying about Barracuda Web Application Firewall vs. NetScaler and other solutions. Updated: December 2025.
881,346 professionals have used our research since 2012.