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Barracuda Web Application Firewall vs NetScaler comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 30, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Barracuda Web Application F...
Ranking in Web Application Firewall (WAF)
17th
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
45
Ranking in other categories
No ranking in other categories
NetScaler
Ranking in Web Application Firewall (WAF)
10th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
107
Ranking in other categories
Application Delivery Controllers (ADC) (1st), Network Management Applications (4th)
 

Mindshare comparison

As of February 2026, in the Web Application Firewall (WAF) category, the mindshare of Barracuda Web Application Firewall is 2.0%, up from 2.0% compared to the previous year. The mindshare of NetScaler is 4.1%, down from 4.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Web Application Firewall (WAF) Market Share Distribution
ProductMarket Share (%)
NetScaler4.1%
Barracuda Web Application Firewall2.0%
Other93.9%
Web Application Firewall (WAF)
 

Featured Reviews

Shahzad Abid - PeerSpot reviewer
Director Information Technology at College of Physicians & Surgeons Pakistan
Has protected our legacy applications effectively but has required constant manual filtering due to false positives
I assess the effectiveness of the machine learning-driven threat detection in Barracuda Web Application Firewall as sometimes behaving abnormally, often showing me false positive attacks, so I have to fix these attacks from time to time. From a stability point of view, I would definitely rate Barracuda Web Application Firewall a seven out of ten. There is definitely some room for improvement; nothing is perfect in the world. I am not satisfied with the technical support from Barracuda. I am somewhat disappointed with the technical support that I have received so far. Whenever I generate a ticket for my problem, it goes to the Indian support team, and they all the time start with the most junior team member, consuming all my precious time. At the end, I have to close that ticket without any satisfactory solution. I have complained that they should shift my support to any other region because I don't need Indian support; they are simply pathetic and not up to mark. To improve Barracuda Web Application Firewall, customers should be given ongoing training opportunities regarding the product and its features. I am not familiar with many features that are available, only using those which are necessary for my applications. I believe Barracuda must provide clearer product information or training sessions to make it more user-friendly, as sometimes its interface can be rigid and lacking in helpful resources or user tutorials about its features. For it to get closer to a ten, I think advanced reporting is missing because, as I mentioned earlier, there are many false positive events being recorded. Often, when I analyze these attacks, they turn out to be genuine customers or users interacting with my product, but Barracuda tags them as attackers. Reducing false positives must be a priority.
LD
Information Technology Division Director at Ethiopian Roads Administration
Offers better visibility into user sessions compared to other solutions
Improvements are needed to address the issue of machines becoming unregistered, ensuring stability for end users. Troubleshooting with Citrix support can be challenging, so clearer diagnostics would be beneficial. As for global server load balancing, it works well on-premises, depending on user volume and service stability. Overall, it's satisfactory for us.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Data leak prevention is very important and ensures protection against attacks."
"We run it with no downtime, because it has good support."
"The installation is straightforward."
"Since implementing Barracuda, I sleep smoothly knowing I have protection."
"Its recommendation about the probabilities on the website is great. It also has free probability managers for the website, which is really helpful. The protection engine, signature-based protection behavior, and analysis features are also great. It also has an ATP module for sandbox scanning and behavior analysis for file uploads."
"The most valuable features are the client VPN and content filtering."
"The initial setup is pretty straightforward, especially if you enlist assistance."
"Has a good dashboard."
"I found that the GUI was very easy to to navigate. If you were looking for something, it was fairly easy to find. There's a lot of third-party documentation and information available online as well."
"Its customer support service is good."
"Scalability is great. One of the best features of NetScaler is that it can scale out."
"Just one solution can handle thousands of users... So, it is a very convenient tool to use."
"The solution is very stable."
"The load balancing feature and the fact that you can do context switching in the WAF are the most valuable. We majorly use it for load balancing, but we also use it for context switching in the WAF. It is also robust and very easy to work with and manage."
"Very stable."
"The NetScaler appliance has provided a lot of customers with greater high availability for their enterprise applications within a single site and across multiple locations."
 

Cons

"The incident reporting needs to be improved."
"I think the main area for improvement in this product is learning it, as can be seen when comparing it to the F5 web application firewall. F5 has a very powerful learning phase when you start using your web application firewall against your site. Barracuda has something like this, but not with the same functionality from my point of view."
"The platform's pricing needs improvement."
"I have found F5 more stable than Barracuda Web Application Firewall. They should improve the stability."
"It would be better if their updates would be released annually."
"The policy updates could be improved."
"Barracuda Web Application Firewall’s scalability needs improvement."
"As most people are aware, the implementation is not easy."
"The technical support has room for improvement."
"The SLB could be better, and they should improve it."
"The setup was not simple."
"Needs configuration processes like disabling LB VIPs, automatically disabling the IPs used."
"Does not include security. A web application firewall would be a nice addition."
"Currently, the support team's responsiveness is lacking, and the technical personnel on calls often seem unfamiliar with the issues or inadequately trained."
"ADC from Citrix has added functionalities from other products and the usability is very difficult for someone who is used to a simpler user interface, it's a little bit of a mess to use."
"Citrix ADM needs to improve on its additional features and reduce the communication ports."
 

Pricing and Cost Advice

"Barracuda costs us $8,000 per year. Barracuda costs $20,000 for a full subscription, when you try to protect multi-site infrastructure, in different geographical zones and for different data centers. If you have only one site, Barracuda will be cheaper."
"The price of this solution is okay."
"The price is reasonable, more so than other products."
"The Barracuda Web Application Firewall is quite expensive."
"The pricing is reasonable."
"For small companies, the price is very expensive because the WAF is an enterprise-level application, not intended for smaller businesses. In my opinion, the price is right for enterprise-level use."
"Cost is a bit on the higher side. Big companies can afford it."
"They only offer a yearly licensing plan."
"The licensing costs for this solution vary depending on which model is being used."
"Citrix ADC could improve the price and make it less expensive, other competitors have a better prices. This would allow Citrix ADC to keep dominating the market."
"It's an expensive product but it works well."
"We have been evaluating F5, Citrix, and other ADC products. Citrix is the most expense of all of them."
"The price for Citrix ADC here in Mexico was good, when you compare it with F5 and Radware."
"It's not for startups or SOHO."
"The solution is undoubtedly very good, but it is expensive."
"Citrix NetScaler's pricing is slightly above average but not overly expensive. I would consider F5 BIG IP to be the most expensive, Citrix NetScaler to be the second most expensive, and then Kemp Load Balancer to be the third."
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Top Industries

By visitors reading reviews
Computer Software Company
11%
Financial Services Firm
9%
Manufacturing Company
7%
University
6%
Computer Software Company
12%
Government
9%
Manufacturing Company
8%
Financial Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business25
Midsize Enterprise7
Large Enterprise11
By reviewers
Company SizeCount
Small Business45
Midsize Enterprise23
Large Enterprise57
 

Questions from the Community

What do you like most about Barracuda Web Application Firewall?
It significantly improved our overall web security posture, addressing intrusions and enhancing control over web URLs in our environment.
What is your primary use case for Barracuda Web Application Firewall?
I am not using the API protection feature right now because I don't host any APIs through Barracuda Web Application Firewall. I use a second procedure for API, which is point-to-point VPN connectiv...
What is your experience regarding pricing and costs for Barracuda Web Application Firewall?
At the time I was acquiring Barracuda Web Application Firewall, I found it costly compared to other products. To overcome that price factor, I excluded some features or subscriptions to align with ...
What do you like most about Citrix ADC?
The most valuable feature for us is the application firewalling in Citrix NetScaler, ensuring only valid traffic enters our environment.
What is your experience regarding pricing and costs for Citrix ADC?
After deployment, Citrix Netscaler shifted to a subscription-based license scheme for support, which is slightly more expensive.
What needs improvement with Citrix ADC?
Citrix NetScaler is a robust product, but mastering it requires significant learning and training due to its complexity. While it could be easier to manage, it is like transitioning from driving a ...
 

Also Known As

No data available
Citrix ADC, Citrix NetScaler VPX, NetScaler Console, NetScaler Web Application Firewall, NetScaler VPX - Customer Licensed
 

Overview

 

Sample Customers

Oracle, CBS, Pioneer, Hyundai, Publix, Barnes Noble, Calzedonia, Nordstrom, Samsung, Nascar
ABB Schweiz, Aer Lingus, AIDS Healthcare Foundation, Amnet Technology Solutions, Aramex International, Ascenty, Atos, Autodesk
Find out what your peers are saying about Barracuda Web Application Firewall vs. NetScaler and other solutions. Updated: December 2025.
881,515 professionals have used our research since 2012.