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HAProxy vs NetScaler comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 30, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.1
HAProxy's open-source load balancer cuts costs, boosts efficiency, improves uptime, reduces staffing, and enhances scalability for users.
Sentiment score
8.1
NetScaler ensures data security and operational efficiency, providing significant cost savings and stability for medium enterprises.
Operational efficiency has improved; we no longer have staff consistently monitoring backend servers during deployment or scaling events, as HAProxy's health checks and hitless reloads allow us to push changes with minimal manual intervention.
Junior System Administrator & DevOps at a tech services company with 11-50 employees
This resulted in a drastic decrease in costs and, at the same time, the accuracy of the hits coming on HAProxy was almost around 100% or 99.99%.
Head of DevOps at TripFactory
I estimate seeing a return on investment with HAProxy, as it significantly reduced staff requirements and enhanced scaling capabilities, particularly when transitioning from NGINX, which faced issues.
Principal Engineer Manager at a manufacturing company with 501-1,000 employees
 

Customer Service

Sentiment score
6.5
HAProxy's customer service and technical support are highly rated for quick, expert assistance, though documentation could improve.
Sentiment score
6.1
Citrix support is responsive and knowledgeable, though some users report delays and prefer direct access to experienced engineers.
Since we are utilizing the open-source edition, community forums, mailing lists, and GitHub have been invaluable, with typically someone having encountered the same problems we faced.
Junior System Administrator & DevOps at a tech services company with 11-50 employees
My interactions with HAProxy's customer support were limited, but the feedback from my team indicated satisfactory service.
Principal Engineer Manager at a manufacturing company with 501-1,000 employees
 

Scalability Issues

Sentiment score
7.9
HAProxy efficiently handles scalability, easily adapting configurations for growing traffic, ideal for small to medium businesses and larger environments.
Sentiment score
7.8
NetScaler is praised for high scalability and flexibility, despite some challenges with licensing complexity and multi-tenancy support.
We manage an automatic load balancing feature where we add HAProxy servers dynamically behind the application load balancer to handle more traffic.
Head of DevOps at TripFactory
HAProxy's scalability is excellent; as our traffic expands, it handles load increases effortlessly.
Junior System Administrator & DevOps at a tech services company with 11-50 employees
For scalability, HAProxy meets my needs, supporting our initial horizontal scaling and then adapting to vertical scaling in a VMware environment.
Principal Engineer Manager at a manufacturing company with 501-1,000 employees
 

Stability Issues

Sentiment score
8.1
HAProxy is reliable, handles heavy traffic efficiently, with minimal downtime, quick support, and frequent updates enhancing stability and performance.
Sentiment score
7.6
NetScaler is highly rated for stability and performance, with some recommending regular maintenance for optimal reliability.
This reliability serves as a key reason for our choice, providing us with confidence even when faced with heavy traffic.
Junior System Administrator & DevOps at a tech services company with 11-50 employees
The hot reload feature of HAProxy also really helped us so that we never had to shut it down to reload it.
Co-Founder, CEO at a tech services company with 1-10 employees
We have reduced a lot of servers, replacing them with one or two HAProxy servers which deliver better performance, accuracy, and an almost 100% success rate with requests.
Head of DevOps at TripFactory
 

Room For Improvement

HAProxy needs a revamped GUI, improved APIs, better AWS integration, real-time config, enhanced docs, and stronger monitoring and security.
NetScaler needs improvements in usability, stability, security integration, and support while enhancing documentation, pricing transparency, and deployment processes.
The configuration syntax is powerful yet can become overwhelming for newcomers; a more beginner-friendly interface or a native GUI without relying on third-party tools would ease the onboarding process.
Junior System Administrator & DevOps at a tech services company with 11-50 employees
An easier desktop interface to connect to a remote server and make changes on my PC would be beneficial.
DevOps engineer at a tech services company with 1-10 employees
The reloading functionality is effective as it allows soft reloads without interrupting traffic patterns.
Principal Engineer Manager at a manufacturing company with 501-1,000 employees
 

Setup Cost

Enterprise users value HAProxy's competitive pricing and cost-effective licensing, especially compared to F5 and Citrix, despite initial setup costs.
NetScaler pricing is high but offers strong features; cost-saving options include alternatives or negotiating multi-year subscriptions.
Since we use the open-source edition, there are no licensing fees, with the main cost being the infrastructure running on EC2 instances in AWS, which helps maintain low expenses.
Junior System Administrator & DevOps at a tech services company with 11-50 employees
Setting up HAProxy didn't cost anything for me.
DevOps engineer at a tech services company with 1-10 employees
The pricing remains competitive compared to other vendors.
Principal Engineer Manager at a manufacturing company with 501-1,000 employees
 

Valuable Features

Users praise HAProxy for reliable load balancing, customization, low latency, open-source benefits, and advanced features like secure traffic management.
NetScaler provides flexible deployment, security enhancements, and integration with Citrix for efficient application delivery and robust traffic management.
By moving all SSL termination to the load balancer, I now manage certificates in a single place, and I can also utilize Let's Encrypt with HAProxy's built-in ACME support, making renewal automatic.
Junior System Administrator & DevOps at a tech services company with 11-50 employees
HAProxy positively impacted our organization by exceeding scalability expectations, initially projected at 200k requests but ultimately handling over 15 million transactions per second without any issues.
Principal Engineer Manager at a manufacturing company with 501-1,000 employees
As a production engineer at that time, I definitely wanted to ensure that the system could handle massive connections, especially since we operated an e-commerce platform where we could not lose any customer calls.
Co-Founder, CEO at a tech services company with 1-10 employees
 

Categories and Ranking

HAProxy
Ranking in Application Delivery Controllers (ADC)
3rd
Ranking in Web Application Firewall (WAF)
14th
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
47
Ranking in other categories
Distributed Denial-of-Service (DDoS) Protection (6th), Bot Management (7th), Service Mesh (2nd)
NetScaler
Ranking in Application Delivery Controllers (ADC)
1st
Ranking in Web Application Firewall (WAF)
10th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
107
Ranking in other categories
Network Management Applications (4th)
 

Mindshare comparison

As of January 2026, in the Application Delivery Controllers (ADC) category, the mindshare of HAProxy is 9.9%, down from 12.7% compared to the previous year. The mindshare of NetScaler is 13.2%, down from 15.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Delivery Controllers (ADC) Market Share Distribution
ProductMarket Share (%)
NetScaler13.2%
HAProxy9.9%
Other76.9%
Application Delivery Controllers (ADC)
 

Featured Reviews

Shrinivas Devarkonda - PeerSpot reviewer
Head of DevOps at TripFactory
Handles high traffic efficiently and simplifies complex routing with rule-based logic
I think HAProxy is good as it stands now, but I believe there could be improvements. gRPC has recently been implemented, which is great, along with TLS 1.2 and 1.3 support, and HTTP 2.0 is also available. However, I'm unsure about the benchmark of those HTTP 2.0 requests on HAProxy. If there were any other protocol with better performance than HTTP 2.0, or perhaps mTLS and other similar features, including that in HAProxy would be really great. For improvements, I think that during setup and configuration, the steps provided are neat and clear. Anyone can easily install and configure it. There are many kernel tuning parameters also available, which is great. For specific improvement, in terms of logging, I think printing the full object of the request may help, or if there's a way to reference two requests, it would be beneficial to find a complete session history from a logged-in customer, as it would help analyze customer and user analytics.
LD
Information Technology Division Director at Ethiopian Roads Administration
Offers better visibility into user sessions compared to other solutions
Improvements are needed to address the issue of machines becoming unregistered, ensuring stability for end users. Troubleshooting with Citrix support can be challenging, so clearer diagnostics would be beneficial. As for global server load balancing, it works well on-premises, depending on user volume and service stability. Overall, it's satisfactory for us.
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Financial Services Firm
11%
Comms Service Provider
9%
Manufacturing Company
8%
Computer Software Company
14%
Government
9%
Financial Services Firm
8%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise15
Large Enterprise16
By reviewers
Company SizeCount
Small Business45
Midsize Enterprise23
Large Enterprise57
 

Questions from the Community

Do you recommend HAProxy?
I do recommend HAProxy for more simple applications or for companies with a low budget, since HAProxy is a free, open-source product. HAProxy is also a good choice for someone looking for a stable ...
What do you like most about HAProxy?
The solution is effective in managing our traffic.
What is your experience regarding pricing and costs for HAProxy?
Since we used the open-source version, we were not concerned about pricing, setup cost, or licensing.
What do you like most about Citrix ADC?
The most valuable feature for us is the application firewalling in Citrix NetScaler, ensuring only valid traffic enters our environment.
What is your experience regarding pricing and costs for Citrix ADC?
After deployment, Citrix Netscaler shifted to a subscription-based license scheme for support, which is slightly more expensive.
What needs improvement with Citrix ADC?
Citrix NetScaler is a robust product, but mastering it requires significant learning and training due to its complexity. While it could be easier to manage, it is like transitioning from driving a ...
 

Also Known As

HAProxy Community Edition, HAProxy Enterprise Edition, HAPEE
Citrix ADC, Citrix NetScaler VPX, NetScaler Console, NetScaler Web Application Firewall, NetScaler VPX - Customer Licensed
 

Overview

 

Sample Customers

Booking.com, GitHub, Reddit, StackOverflow, Tumblr, Vimeo, Yelp
ABB Schweiz, Aer Lingus, AIDS Healthcare Foundation, Amnet Technology Solutions, Aramex International, Ascenty, Atos, Autodesk
Find out what your peers are saying about HAProxy vs. NetScaler and other solutions. Updated: January 2026.
879,899 professionals have used our research since 2012.