Pricing is one area for improvement. It's on the higher side because NetScaler is a premium product used for over 70% of internet traffic worldwide. However, price is not the only concern. Manageability and adaptability can also be challenging for end customers, who may require the assistance of experts like us to deploy and manage the product effectively. Although this is good for us as partners, it can limit the product's appeal to customers who prioritize ease of use. Moreover, having some GUI-based tools for log management and troubleshooting would be helpful and make it easier for customers to manage and troubleshoot their databases. For the future release of Citrix NetScaler, I would like to see better pricing, as well as improved manageability and log management features. Another thing is if a problem occurs, we have to rely on the central support system. We need to collect the log and send it back to support for analysis, and then Citrix support will provide the solution. It would be much easier to troubleshoot if something is handy, such as a web portal or a common platform where customers can upload logs and resolve some of the issues automatically.
