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Kemp LoadMaster vs NetScaler comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 17, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Kemp LoadMaster
Ranking in Application Delivery Controllers (ADC)
9th
Average Rating
9.4
Reviews Sentiment
7.8
Number of Reviews
49
Ranking in other categories
No ranking in other categories
NetScaler
Ranking in Application Delivery Controllers (ADC)
1st
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
107
Ranking in other categories
Network Management Applications (5th), Web Application Firewall (WAF) (14th)
 

Mindshare comparison

As of July 2025, in the Application Delivery Controllers (ADC) category, the mindshare of Kemp LoadMaster is 7.3%, up from 7.0% compared to the previous year. The mindshare of NetScaler is 14.6%, down from 16.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Delivery Controllers (ADC)
 

Featured Reviews

PeterForster - PeerSpot reviewer
A highly stable and scalable load-balancing software that offers great technical support
My company is really happy with Kemp LoadMaster as a product. My company is also happy with the support we receive from Kemp LoadMaster. I want Kemp LoadMaster to provide users with better reporting capabilities in relation to TCP packets. In general, the connections that are present in the system require improvement. Feature-wise, Kemp LoadMaster has everything that our company's customers require. Kemp LoadMaster also has features that have supported our company's past projects.
DEMİRHAN ÇAVUŞOĞLU - PeerSpot reviewer
A tool for centralized management including inventory and sales tracking
Citrix ADM has the ability to implement policies to tighten security. For instance, you can restrict access to your network from outsiders or lack necessary security measures such as antivirus programs. Additionally, there's the Delivery Controller, which allows for comprehensive monitoring and management tasks such as remote restarts, maintenance, and registration. Another essential component is the Director, which provides detailed insights into sessions, including identifying session failures, connection issues, user lockouts, etc. It presents a list of problems to address, enabling you to click on them and resolve them efficiently.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is an easy-to-use, user-friendly interface, and you can set up a new VIP in a couple of minutes."
"Failover is seamless and our services are rock solid."
"The security features, load balancing, built-in templates, and the easy to implement virtual IPs are great."
"With Kemp 360 Central, our customers get a nice overview of their Kemp products and an easy way to upgrade firmware on all devices from a single interface."
"The DNS Load Balancer makes it so that I don't have to worry about site failures."
"Mitigates content security policy issues."
"Managing and maintaining multiple servers is done in a single place."
"The user interface is very easy to work with."
"Most of the functions are user-friendly and great."
"The solution is very stable."
"The web application firewall is one feature I found valuable in the solution."
"An essential component is the Director, which provides detailed insights into sessions, including identifying session failures, connection issues, user lockouts, etc. It presents a list of problems to address, enabling you to click on them and resolve them efficiently."
"NetScaler Gateway: Why? Availability/Security: We delivered more than 200 applications thru Xenapp. This feature give us the possibility to deliver the applications anywhere. Currently, 30% of access is made through our NetScaler Gateway (Internet connections)."
"The most valuable features are the VDA Delivery, Gateway Fort, and the load balancing."
"For desktop application management, I recommend the NetScaler edition. This product is like a Swiss army knife. Citrix NetScaler ADC supports the education front-end."
"SSL Offload"
 

Cons

"Perhaps Kemp could offer some training videos."
"The only thing that I miss is that the TMG server was giving me live information about who is connected and what is the request about."
"It would be helpful if there were a way to incorporate tooltips on the fields so that we don't have to dig through documentation."
"Several elements of the GUI need work. For example, if you have many content switches, it’s difficult to find the ones you need. And where is the search feature?"
"The product is really good as-is out of the box. If there is one thing I would change is to have the license file not be coupled with the MAC address of the device. This is actually not really useful in a virtual environment where if you have a single VM with KEMP LoadMaster and you have not set up static MAC Address, if you, for example, recreate the VM and just load the disk file on a new VM it will get new MAC address and the NLB will not work as it will not see a proper license."
"It would be nice if the historical metrics were easily exportable from the interface."
"If I had to change something it would maybe be to have a little better reporting graphics that show more details in the reporting. It seems to be a little small in the graphic, and I'm not sure if possible but maybe a GUI page that one can use to monitor if any server goes down."
"I would like to see more automation and control of overactive and inactive resources. If I could schedule these around our updates then it would be all automated. I would like to set up an automated script to coincide with the scripts I use to update resources and servers."
"When a new version comes out, sometimes, my existing configuration gets wiped out. They should work on this so that my existing configuration doesn't get impacted with an upgrade to a newer version. There could also reduce frequent firmware upgrade activities and have a stable version so that once we upgrade it, we don't have to upgrade it for two to three years."
"The interface could be improved, some customers struggle with that."
"The technical support could be improved. They do not respond or assist customers in a timely manner."
"Citrix should improve the documentation. It is not really clear how to set up many features to our advantage. When we setup Citrix NetScaler ADC, we have to figure it out by ourselves without a lot of documentation."
"The interface needs to be improved because the competition is coming up with ones that are more eye-catching, straightforward, and sophisticated."
"Development team's response time could be better."
"They can improve the scalability and the multi-tenancy feature. We recently tried to configure an authentication, and we ran into some issues while using the web-based GUI. It was very slow when you log in with your credentials in the web-based GUI. Each time we clicked on the menu, it tried to do the authentication. It works properly in the console."
"There are some features which are missing.​"
 

Pricing and Cost Advice

"Pricing for the perpetual licensing was fair to us for the features and ease of use we received."
"The price of the solution is cheap."
"The setup cost and pricing plan is reasonable and will ultimately give you a worthy return."
"The pricing is alright and we pay a monthly licensing fee"
"It is well-priced and licensing is very flexible."
"The license varies according to the number of megabits."
"It has a very attractive ratio of price/performance."
"The product definitely provides what the organization needs and its cost is reasonable considering the value it brings."
"It's not for startups or SOHO."
"It's an expensive product but it works well."
"We are quite happy with price. It's not too high."
"The client pays for the Citrix NetScaler license annually."
"Regarding pricing, while it's expensive, I can't comment on the exact ROI without a budget analysis. However, in terms of service quality, it's worth the price."
"Our licensing fees including technical support are approximately $3,500 USD."
"It is an enterprise solution. Thus, its costs are reasonable."
"We have been evaluating F5, Citrix, and other ADC products. Citrix is the most expense of all of them."
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Top Industries

By visitors reading reviews
Educational Organization
19%
Computer Software Company
14%
Financial Services Firm
7%
Government
6%
Computer Software Company
15%
Financial Services Firm
11%
Government
9%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Kemp LoadMaster?
Scalability-wise, I rate the solution a ten out of ten...I rate the technical support a ten out of ten...The initial setup of Kemp LoadMaster is very simple.
What is your experience regarding pricing and costs for Kemp LoadMaster?
LoadMaster is cheaper than some other solutions. It has a perpetual license, so it's a one-time cost.
What needs improvement with Kemp LoadMaster?
There are some challenges with updates on certain models that don't have a few features. The support team often takes a lot of time to provide resolutions for issues. Also, I could see more capabil...
What do you like most about Citrix ADC?
The most valuable feature for us is the application firewalling in Citrix NetScaler, ensuring only valid traffic enters our environment.
What is your experience regarding pricing and costs for Citrix ADC?
After deployment, Citrix Netscaler shifted to a subscription-based license scheme for support, which is slightly more expensive.
What needs improvement with Citrix ADC?
Citrix NetScaler is a robust product, but mastering it requires significant learning and training due to its complexity. While it could be easier to manage, it is like transitioning from driving a ...
 

Also Known As

LoadMaster Load Balancer
Citrix ADC, Citrix NetScaler VPX, NetScaler Console, NetScaler Web Application Firewall
 

Overview

 

Sample Customers

Kent County Council, KEMP, SMA Solar Technology AG, RT€ Player , Victrix (Quebec, Canada), Texas A&M, Macmillan Cancer Support, Cisco, Austin Bank
ABB Schweiz, Aer Lingus, AIDS Healthcare Foundation, Amnet Technology Solutions, Aramex International, Ascenty, Atos, Autodesk
Find out what your peers are saying about Kemp LoadMaster vs. NetScaler and other solutions. Updated: July 2025.
861,524 professionals have used our research since 2012.