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Kemp LoadMaster vs NetScaler comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 30, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.4
Kemp LoadMaster is a cost-effective solution that enhances efficiency, security, and offers significant returns quickly in various industries.
Sentiment score
8.1
NetScaler ensures data security and operational efficiency, providing significant cost savings and stability for medium enterprises.
 

Customer Service

Sentiment score
8.8
Kemp LoadMaster support is highly rated for its knowledgeable, efficient team offering quick issue resolution and comprehensive online resources.
Sentiment score
6.1
Citrix support is responsive and knowledgeable, though some users report delays and prefer direct access to experienced engineers.
We have not received technical support from Kemp LoadMaster without a license.
Information Security Engineer at BOK
 

Scalability Issues

Sentiment score
8.2
Kemp LoadMaster is highly scalable, supporting smooth upgrades and adaptable licensing for both small and large enterprises.
Sentiment score
7.8
NetScaler is praised for high scalability and flexibility, despite some challenges with licensing complexity and multi-tenancy support.
Kemp LoadMaster is a scalable solution.
Information Security Engineer at BOK
 

Stability Issues

Sentiment score
8.7
Kemp LoadMaster is praised for its stability, reliability, high availability, and effective server load management with minimal downtime.
Sentiment score
7.6
NetScaler is highly rated for stability and performance, with some recommending regular maintenance for optimal reliability.
With the license purchase afterwards, if it expires, it begins dropping the HTTP traffic, also the DNS traffic.
Information Security Engineer at BOK
 

Room For Improvement

Kemp LoadMaster needs UI, security, documentation enhancements, improved monitoring, automation, analytics, and better cloud integration.
NetScaler needs improvements in usability, stability, security integration, and support while enhancing documentation, pricing transparency, and deployment processes.
After that, they said if it was good, we could purchase the license, and while we found it very good, the license cost was too high.
Information Security Engineer at BOK
 

Setup Cost

Kemp LoadMaster offers flexible, cost-effective licensing and setup with positive user feedback and a 30-day free trial.
NetScaler pricing is high but offers strong features; cost-saving options include alternatives or negotiating multi-year subscriptions.
 

Valuable Features

Kemp LoadMaster offers ease of use, security features, Azure integration, and cost-effective load balancing for Microsoft applications.
NetScaler provides flexible deployment, security enhancements, and integration with Citrix for efficient application delivery and robust traffic management.
We had some issues in patching management, so we deployed this product for virtual patching, the IPS rule, and it gives us very good results because we have very critical servers.
Information Security Engineer at BOK
 

Categories and Ranking

Kemp LoadMaster
Ranking in Application Delivery Controllers (ADC)
9th
Ranking in Web Application Firewall (WAF)
20th
Average Rating
9.4
Reviews Sentiment
7.7
Number of Reviews
50
Ranking in other categories
Distributed Denial-of-Service (DDoS) Protection (18th)
NetScaler
Ranking in Application Delivery Controllers (ADC)
1st
Ranking in Web Application Firewall (WAF)
10th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
107
Ranking in other categories
Network Management Applications (4th)
 

Mindshare comparison

As of January 2026, in the Application Delivery Controllers (ADC) category, the mindshare of Kemp LoadMaster is 6.7%, down from 7.3% compared to the previous year. The mindshare of NetScaler is 13.2%, down from 15.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Delivery Controllers (ADC) Market Share Distribution
ProductMarket Share (%)
NetScaler13.2%
Kemp LoadMaster6.7%
Other80.1%
Application Delivery Controllers (ADC)
 

Featured Reviews

IshtiaqKhalil - PeerSpot reviewer
Information Security Engineer at BOK
Displays flexible, user-friendly interface with minor licensing challenges
The product could be improved with a more intuitive interface for complex configurations and more advanced analytics. Additionally, enhanced security features, like a more robust Web Application Firewall, and stronger APIs for better automation would be beneficial. Overall, the main areas for improvement are in strengthening the advanced features to better meet the demands of large-scale enterprise environments. key features for the next release should focus on three areas. First, an enhanced, next-generation security suite with a more powerful Web Application Firewall (WAF) and integrated bot protection. Second, more advanced and customizable analytics dashboards to provide deeper insights into application performance. Finally, greater support for modern, cloud-native environments, including better APIs for automation and seamless hybrid-cloud traffic management
LD
Information Technology Division Director at Ethiopian Roads Administration
Offers better visibility into user sessions compared to other solutions
Improvements are needed to address the issue of machines becoming unregistered, ensuring stability for end users. Troubleshooting with Citrix support can be challenging, so clearer diagnostics would be beneficial. As for global server load balancing, it works well on-premises, depending on user volume and service stability. Overall, it's satisfactory for us.
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Manufacturing Company
9%
Government
8%
Financial Services Firm
8%
Computer Software Company
14%
Government
9%
Financial Services Firm
8%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business24
Midsize Enterprise13
Large Enterprise16
By reviewers
Company SizeCount
Small Business45
Midsize Enterprise23
Large Enterprise57
 

Questions from the Community

What is your experience regarding pricing and costs for Kemp LoadMaster?
My primary advice is to carefully analyze your total cost of ownership (TCO) rather than just the initial purchase price. Kemp LoadMaster is highly competitive on price and often provides a much be...
What needs improvement with Kemp LoadMaster?
The product could be improved with a more intuitive interface for complex configurations and more advanced analytics. Additionally, enhanced security features, like a more robust Web Application Fi...
What is your primary use case for Kemp LoadMaster?
Our primary use case was traffic load balancing and distribution. The solution was essential for managing all inbound client traffic, including HTTPS and DNS requests, by routing it through our fir...
What do you like most about Citrix ADC?
The most valuable feature for us is the application firewalling in Citrix NetScaler, ensuring only valid traffic enters our environment.
What is your experience regarding pricing and costs for Citrix ADC?
After deployment, Citrix Netscaler shifted to a subscription-based license scheme for support, which is slightly more expensive.
What needs improvement with Citrix ADC?
Citrix NetScaler is a robust product, but mastering it requires significant learning and training due to its complexity. While it could be easier to manage, it is like transitioning from driving a ...
 

Also Known As

LoadMaster Load Balancer
Citrix ADC, Citrix NetScaler VPX, NetScaler Console, NetScaler Web Application Firewall, NetScaler VPX - Customer Licensed
 

Overview

 

Sample Customers

Kent County Council, KEMP, SMA Solar Technology AG, RT€ Player , Victrix (Quebec, Canada), Texas A&M, Macmillan Cancer Support, Cisco, Austin Bank
ABB Schweiz, Aer Lingus, AIDS Healthcare Foundation, Amnet Technology Solutions, Aramex International, Ascenty, Atos, Autodesk
Find out what your peers are saying about Kemp LoadMaster vs. NetScaler and other solutions. Updated: January 2026.
879,899 professionals have used our research since 2012.