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Kemp LoadMaster vs NetScaler comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 17, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Kemp LoadMaster
Ranking in Application Delivery Controllers (ADC)
8th
Average Rating
9.4
Reviews Sentiment
7.8
Number of Reviews
49
Ranking in other categories
No ranking in other categories
NetScaler
Ranking in Application Delivery Controllers (ADC)
1st
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
107
Ranking in other categories
Network Management Applications (4th), Web Application Firewall (WAF) (11th)
 

Mindshare comparison

As of February 2025, in the Application Delivery Controllers (ADC) category, the mindshare of Kemp LoadMaster is 7.5%, up from 7.2% compared to the previous year. The mindshare of NetScaler is 15.5%, up from 15.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Delivery Controllers (ADC)
 

Featured Reviews

PeterForster - PeerSpot reviewer
A highly stable and scalable load-balancing software that offers great technical support
My company is really happy with Kemp LoadMaster as a product. My company is also happy with the support we receive from Kemp LoadMaster. I want Kemp LoadMaster to provide users with better reporting capabilities in relation to TCP packets. In general, the connections that are present in the system require improvement. Feature-wise, Kemp LoadMaster has everything that our company's customers require. Kemp LoadMaster also has features that have supported our company's past projects.
DEMİRHAN ÇAVUŞOĞLU - PeerSpot reviewer
A tool for centralized management including inventory and sales tracking
Citrix ADM has the ability to implement policies to tighten security. For instance, you can restrict access to your network from outsiders or lack necessary security measures such as antivirus programs. Additionally, there's the Delivery Controller, which allows for comprehensive monitoring and management tasks such as remote restarts, maintenance, and registration. Another essential component is the Director, which provides detailed insights into sessions, including identifying session failures, connection issues, user lockouts, etc. It presents a list of problems to address, enabling you to click on them and resolve them efficiently.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The security features are the most valuable features of this solution."
"The configuration is really easy and the web portal is self-explanatory."
"It is an easy-to-use, user-friendly interface, and you can set up a new VIP in a couple of minutes."
"The most valuable feature so far has been the high-availability options that allowed us to add an additional Kemp LoadMaster VLM virtual appliance into our VMware vSphere environment, to provide failover for our existing LoadMaster."
"The most valuable feature that I found is the load balancing feature, it is the core function of the product."
"Edge Security Pack is valuable because of the way it separates between critical infrastructure and the public internet."
"Managing and maintaining multiple servers is done in a single place."
"It helps with efficiency and reactivity, in case of assistance needs."
"The advantage of Citrix Web App and API Protection is just its graphic user interface for beginners. The solution is nothing special, but we have to use it for the corporation. Another advantage of Citrix Web App and API Protection is that we have our copy to test things and get the know-how of it."
"The stability is good. If there is a problem, the load will be shifted to other sites automatically, which has been a good experience for us."
"The load balancing is one of the most valuable features."
"It has helped us to increase the resiliency of the application and the performance."
"I like the monitoring ability as it enables me to identify when an internal (load-balanced) resource is having issues before it becomes a problem in production."
"The solution was very easy to deploy."
"Global load balancing between data centers."
"Available on any device and can be accessed on a wide area network."
 

Cons

"The configuration of the basic services is pretty straight forward but for more complex solutions, there needs to be better documentation or knowledge base articles."
"There is room for improvement in the stability of the solution."
"The ability to see live traffic is not great and can be improved."
"We experienced a brief period of instability."
"Some documentation is out of date versus the new version, and things have been moved​."
"Hardware version needs a dual power solution."
"I think there should be more visual instructions on how to configure advanced features."
"I would like to see more automation and control of overactive and inactive resources. If I could schedule these around our updates then it would be all automated. I would like to set up an automated script to coincide with the scripts I use to update resources and servers."
"The solution is a bit more expensive than some of the available solutions in this region. One solution in particular that I noticed was cheaper was Kemp."
"In every release - and it doesn't matter if it's a minor release or a major release - they keep moving things around and they keep changing the mechanism. So certain things can work in one version one way, and everything works really well, then when you upgrade it to the next version, it breaks everything because they have a new way of doing it."
"This is an expensive solution."
"An area for improvement in Citrix Web App and API Protection is for it to give real-time notifications and alerts. It would be practical if the solution warns you if there's an attack or if the load or traffic volume increases or decreases. An additional feature I'd like to see in Citrix Web App and API Protection is a prediction or artificial intelligence on what is happening, for example, attacks."
"I will try to migrate all the tools to the cloud because there is more lab and more VPN scalability available in the cloud. It is not available on-premises."
"The technical support could be improved. They do not respond or assist customers in a timely manner."
"It can be difficult to setup."
"Technical support could be improved."
 

Pricing and Cost Advice

"The price is great and the value is definitely there."
"The costs for the Kemp Load Balancer solution are okay because, for a good product, you have to spend money."
"Pricing for the perpetual licensing was fair to us for the features and ease of use we received."
"From a cost perspective, Kemp is very competitive and is not hard to justify by any means."
"It is well-priced and licensing is very flexible."
"This is a cost-efficient product."
"​I have control on the licensing and all the prices since I work for a partner.​"
"Any decent product will cost money and if you want great support and a great product, then you will want to spend the money on it."
"The license for Citrix NetScaler is on an annual basis and it is reasonably priced."
"Citrix ADM costs us approximately $5000 per month."
"We have all the features and functions of Citrix because we have a premium license."
"When compared to other solutions, the cost is high."
"It is very pricey, but we get it. If you need the best, money shouldn't be a problem."
"We are quite happy with price. It's not too high."
"On a scale from one to ten, where one is cheap, and ten is expensive, I rate the solution's pricing an eight or nine out of ten."
"The licensing costs for this solution vary depending on which model is being used."
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Top Industries

By visitors reading reviews
Educational Organization
65%
Computer Software Company
7%
Government
3%
University
3%
Educational Organization
17%
Computer Software Company
15%
Financial Services Firm
11%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Kemp LoadMaster?
Scalability-wise, I rate the solution a ten out of ten...I rate the technical support a ten out of ten...The initial setup of Kemp LoadMaster is very simple.
What is your experience regarding pricing and costs for Kemp LoadMaster?
LoadMaster is cheaper than some other solutions. It has a perpetual license, so it's a one-time cost.
What needs improvement with Kemp LoadMaster?
There are some challenges with updates on certain models that don't have a few features. The support team often takes a lot of time to provide resolutions for issues. Also, I could see more capabil...
What do you like most about Citrix ADC?
The most valuable feature for us is the application firewalling in Citrix NetScaler, ensuring only valid traffic enters our environment.
What is your experience regarding pricing and costs for Citrix ADC?
After deployment, Citrix Netscaler shifted to a subscription-based license scheme for support, which is slightly more expensive.
What needs improvement with Citrix ADC?
Citrix NetScaler is a robust product, but mastering it requires significant learning and training due to its complexity. While it could be easier to manage, it is like transitioning from driving a ...
 

Also Known As

LoadMaster Load Balancer
Citrix ADC, Citrix NetScaler VPX, NetScaler Console, NetScaler Web Application Firewall
 

Overview

 

Sample Customers

Kent County Council, KEMP, SMA Solar Technology AG, RT€ Player , Victrix (Quebec, Canada), Texas A&M, Macmillan Cancer Support, Cisco, Austin Bank
ABB Schweiz, Aer Lingus, AIDS Healthcare Foundation, Amnet Technology Solutions, Aramex International, Ascenty, Atos, Autodesk
Find out what your peers are saying about Kemp LoadMaster vs. NetScaler and other solutions. Updated: January 2025.
838,713 professionals have used our research since 2012.