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NetScaler vs VMWare Avi Load Balancer comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 17, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

NetScaler
Ranking in Application Delivery Controllers (ADC)
1st
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
107
Ranking in other categories
Network Management Applications (4th), Web Application Firewall (WAF) (11th)
VMWare Avi Load Balancer
Ranking in Application Delivery Controllers (ADC)
11th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
8
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2025, in the Application Delivery Controllers (ADC) category, the mindshare of NetScaler is 15.5%, up from 14.4% compared to the previous year. The mindshare of VMWare Avi Load Balancer is 4.1%, up from 3.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Delivery Controllers (ADC)
 

Featured Reviews

DEMİRHAN ÇAVUŞOĞLU - PeerSpot reviewer
A tool for centralized management including inventory and sales tracking
Citrix ADM has the ability to implement policies to tighten security. For instance, you can restrict access to your network from outsiders or lack necessary security measures such as antivirus programs. Additionally, there's the Delivery Controller, which allows for comprehensive monitoring and management tasks such as remote restarts, maintenance, and registration. Another essential component is the Director, which provides detailed insights into sessions, including identifying session failures, connection issues, user lockouts, etc. It presents a list of problems to address, enabling you to click on them and resolve them efficiently.
Richard Polyak - PeerSpot reviewer
Easy to set up and has good integration into the host environment but needs better third party integration
I'm not sure which version number we are on. It's one of the latest, I assume. We don't run the latest. We usually are either one or two versions behind. It is something we are exploring. We do have use cases and it will compete against our existing product line. That would have to go in the second half of this year. Right now, it's more of a comparison of how we use it right now. We don't use it really in production. We are going to definitely explore it and do our comparison and more in-depth analysis of the product and compare it against our existing product line. I'd advise potential users to do a very in-depth analysis of the products in comparison. And don't just look at the cover of it - really look into the detailed backend support infrastructure and if it can be implemented the way you need it to be. I'd rate the solution five out of ten. It's not a fully mature product.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The work balancing applications are the most valuable feature."
"High availability, performance, and security are the main pillars. It enhances the security for accessing the applications."
"Content Switching provides flexibility for routing traffic as desired to designated real servers. It also provides good geo capabilities through its GSLB feature."
"The solution is very stable."
"I found that the GUI was very easy to to navigate. If you were looking for something, it was fairly easy to find. There's a lot of third-party documentation and information available online as well."
"It is a complete solution for those looking for an all-in-one."
"An essential component is the Director, which provides detailed insights into sessions, including identifying session failures, connection issues, user lockouts, etc. It presents a list of problems to address, enabling you to click on them and resolve them efficiently."
"Citrix Netscaler makes it easy to provide services to end users, offering better visibility into user sessions compared to VMware. However, instability in network or machine can cause headaches as it's hard to pinpoint issues. SSL offload feature enhances security posture by providing secure connectivity between end users and backend systems. We use additional Azure remote security solutions for comprehensive protection."
"The solution has simplified our network infrastructure management."
"The most valuable feature of the solution for my organization is its UI since it allows us to see the clusters while providing a very specific and good overall understanding."
"The interface and software features are the most valuable aspects of this solution."
"Its visibility and login mechanism are the best parts. In addition to the great visibility it has a great dashboard and an easy to configure graphic user interface, a beautiful GUI."
"The solution is stable."
"The WAF - the web application firewall itself - is great."
"The friendly user interface is valuable."
"What's most valuable in Avi Networks Software Load Balancer is its deployment capability, the ability to deploy in a dispersed service, with the service engines that can disperse and have a single control plane that can control the load balancing services across any available platform, wherever needed. The analytics of Avi Networks Software Load Balancer and flexibility of deployment are its most valuable features and the reasons why many people buy it."
 

Cons

"The tool's pricing is a pain point since we have many cheaper alternatives."
"Currently, the support team's responsiveness is lacking, and the technical personnel on calls often seem unfamiliar with the issues or inadequately trained."
"An area for improvement would be the difficulty in finding information about standard licensing costs over the internet. They should provide some reference prices on the net to be quickly referred to."
"The solution could be more secure."
"I would like to see more integration for single sign-on."
"Citrix ADC can be really complex. It isn't very simple like some other appliances that I've worked with. You need a lot of skill and experience to manage it. I'm not talking about a year or two. You need at least four years to understand it very well. It is not that easy to learn. They should make it a lot simpler for users to understand the management of it. They can also provide some additional training. The material they have on the site is not sufficient enough for you to understand how to manage it. Their training is expensive, and not everyone has the funds and experience for it. Citrix isn't very popular around these parts of the world. So, it can use some more marketing, sales, enlightenment, and advertisement. These could bring more market for them. Basically, there are just a few companies that really go for Citrix. Most of the companies go for VMware because they marketed themselves more than Citrix. There isn't much difference between Citrix and VMware. VMware is a little more robust than Citrix. Citrix has focused more on desktops rather than server virtualization, and that's the advantage VMware has over Citrix. Citrix also needs to educate and inform users about the infrastructure that is supported with a version. Currently, if the customers don't look at the datasheet, they might miss this important information."
"I feel that Citrix NetScaler's customer support needs to improve."
"Quality assurance could improve by ironing out security vulnerabilities before releasing upgrades."
"In terms of improvement, the pricing and documentation need improvement. We have had problems getting the documents."
"Avi Networks Software Load Balancer needs to improve its documentation."
"One struggle with Avi Networks Software Load Balancer is its integration with other VMware products. Integration could be improved in the solution so that you have a more unified control plane with it and other data center security and networking products that VMware sells. There has been a bit of a lag on the roadmap of new features that have come out there recently, but better interoperability with the hyperscale environments such as the AWS, Azure, GCPs of the world, and simpler deployment and interoperability with those existing tools, are areas that are receiving attention and could use additional attention today. These are the areas for improvement in Avi Networks Software Load Balancer."
"I did not go with it because their APM module is a different product altogether. It's a common thing that companies do. They sell something and then they add on top of it as a different product. It is a type of marketing strategy. But when it comes to the overall management, it takes a lot of time to really look into it."
"The initial setup is a bit complex."
"It doesn't match the development structure or user community of our existing product. It pales in comparison to that."
"IDS and IPS sites need to be more progressive."
"The network analytics and monitoring features are not effective."
 

Pricing and Cost Advice

"Our licensing fees including technical support are approximately $3,500 USD."
"The solution's pricing is very high compared to its competitors."
"On a scale from one to ten, where one is cheap, and ten is expensive, I rate the solution's pricing an eight or nine out of ten."
"It is an enterprise solution. Thus, its costs are reasonable."
"We are quite happy with price. It's not too high."
"This product is more expensive than some of the competitors."
"It all depends on the features that will be used and the number of accesses."
"The firewall license is included by default, with no additional costs."
"The tool is expensive."
"I rate the solution price a four to five on a scale of one to ten, where one is low, and ten is high, since it is an affordable tool."
"With Avi Networks, you can buy a 10-Gig license and, if your primary data center goes down, in the flick of a switch you can move that license to your backup data center and it will generate the traffic... there are a lot of cost-effective measures."
"The licensing costs for Avi Networks Software Load Balancer are really variable. The product can be sold from a bandwidth utilization perspective. It can be sold from a per CPU perspective, depending on if you're looking at on-premises or hyperscale environments. Licensing costs vary quite a bit if you're familiar with the AWS Calculator, where you can see that it can widely vary per licensing model. On a scale of one to five, with one being not very good value for the money and five being great, I would rate the pricing for Avi Networks Software Load Balancer a five because its pricing is extremely competitive. Not all features are included with the license, for example, there's single licensing."
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Top Industries

By visitors reading reviews
Educational Organization
17%
Computer Software Company
14%
Financial Services Firm
11%
Government
9%
Financial Services Firm
23%
Computer Software Company
13%
Government
9%
University
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Citrix ADC?
The most valuable feature for us is the application firewalling in Citrix NetScaler, ensuring only valid traffic enters our environment.
What is your experience regarding pricing and costs for Citrix ADC?
After deployment, Citrix Netscaler shifted to a subscription-based license scheme for support, which is slightly more expensive.
What needs improvement with Citrix ADC?
Citrix NetScaler is a robust product, but mastering it requires significant learning and training due to its complexity. While it could be easier to manage, it is like transitioning from driving a ...
What do you like most about Avi Networks Software Load Balancer?
The solution has simplified our network infrastructure management.
What needs improvement with Avi Networks Software Load Balancer?
The network analytics and monitoring features are not effective. The product does not provide deep troubleshooting features. The solution must provide public IP features. F5 provides such features.
 

Also Known As

Citrix ADC, Citrix NetScaler VPX, NetScaler Console, NetScaler Web Application Firewall
Avi Software Load Balancer
 

Learn More

 

Overview

 

Sample Customers

ABB Schweiz, Aer Lingus, AIDS Healthcare Foundation, Amnet Technology Solutions, Aramex International, Ascenty, Atos, Autodesk
Palo Alto Networks, DGDean, Swisslos
Find out what your peers are saying about NetScaler vs. VMWare Avi Load Balancer and other solutions. Updated: January 2025.
831,158 professionals have used our research since 2012.