NetScaler Reviews

I use Citrix NetScaler to secure and reliable access to our back-end applications hosted in our data center. With its robust features like SSL security, content switching, load balancing, and application firewalling, it streamlines traffic management and enhances overall performance while keeping our data safe from threats.

The most valuable feature for us is the application firewalling in Citrix NetScaler, ensuring only valid traffic enters our environment. Additionally, it provides insights into the origin and destination of traffic within our data center, giving us control and visibility over our network performance.

Citrix NetScaler is a robust product, but mastering it requires significant learning and training due to its complexity. While it could be easier to manage, it is like transitioning from driving a car to flying a plane – a different experience altogether. 

Additional features could include better integration with community-developed scripts and APIs, making it easier for users to access and utilize these resources. Streamlining the interface and ensuring standardization would enhance usability and provide smoother integration with third-party services.

I have been working with Citrix NetScaler for about 20 years.

I would rate Citrix stability at nine out of ten because it is solid, but many issues stem from neglecting regular maintenance. If you overlook upkeep like clearing disk space, even the best products can falter, but it is not the fault of Citrix NetScaler itself.

The scalability of Citrix NetScaler is impressive, ranging from small setups to handling gigabit-level traffic. It is designed for clustering and can sync data traffic across multiple interfaces, making it highly adaptable to varying needs. In our organization, we serve several large clients, with some deployments handling up to 7,000 users daily.

The technical support is very good.

Setting up Citrix NetScaler can vary from straightforward to complex, depending on the deployment requirements. For basic setups, it is easy, but for more intricate configurations involving clusters and firewall settings, it becomes complex and requires expertise. While there are ARM templates available for deployment, understanding your specific needs is crucial for achieving the desired outcomes.

Using Citrix NetScaler provides immense value to our organization. Its indispensable role is in facilitating remote access and managing various assets, whether on-premises, cloud, or hybrid.

Having a robust load balancer like Citrix NetScaler is essential for our infrastructure. While there are other options like F5 and Azure load balancers, NetScaler stands out with its comprehensive features beyond just basic traffic routing, offering advanced functionalities like security controls, content switching, and application firewalling.

Citrix NetScaler enhances our application delivery by intelligently directing traffic to healthy servers and services. It ensures that even if a server is up, but its services are down, traffic is rerouted to functioning servers, preventing downtime and ensuring a smooth user experience. With built-in probes, it continuously monitors the health of services, identifying issues and optimizing traffic flow accordingly.

The SSL upload feature in Citrix NetScaler has significantly improved our security by encrypting traffic and ensuring data integrity. Additionally, the global server load balancing capability allows us to efficiently host multiple services behind a single static IP address, streamlining deployment and reducing the need for multiple certificates and IP addresses.

The analytics and reporting capabilities of Citrix NetScaler have improved significantly in the past year.

For those considering Citrix NetScaler, my advice is to research its capabilities thoroughly to understand which features align with your needs. Start by experimenting with one feature at a time and learn as you go to maximize its potential for your organization.

Overall, I would rate Citrix NetScaler as a nine out of ten.

We used Citrix NetScaler for load balancing in our application, where our users connect via the portal. This portal is load-balanced via a ServiceNet NetScaler. Additionally, our core banking application also runs on this infrastructure.

Citrix NetScaler has its capabilities and benefits. From a security standpoint, It is a comprehensive solution in a single box. We also have additional features such as gateway and global service load balancing. Furthermore, there's a provision for expanding data capacity.

In the latest version of Citrix NetScaler, there are specific improvements in the appliances, particularly in the management interfaces, which were not available in previous versions. If one device or switch fails, the failover to another device is not seamless which is painful. There needs some changes in their subscription-based model.

I've been using Citrix NetScaler for over four years. In 2020, we purchased two NetScalers for our Citrix solution. It's effective in load balancing. We always stay updated on critical vulnerability updates.

More than 5000+ users are using this solution.

We purchase support every year, making it more convenient. We have dedicated support and assistance with the subscription, ensuring stability.

The initial setup is neither difficult nor straightforward, but some products have their challenges, but it's a good product.

Deployment depends on the requirement. After complete connectivity and power on, it will have some configuration requirements.

Local vendors are also available for the solution's deployment.

Overall, I rate the solution a nine out of ten.

My organization uses Citrix ADM mainly for optimization and content delivery so that the desktops and applications can be delivered to the users without compromising security.

When it comes to virtual machines, latency is the only concern we have. The most impressive thing about Citrix ADM is that we don't encounter latency.

Citrix ADM needs to improve its additional features and reduce the communication ports. It should be directly integrated with the hybrid cloud environment. Currently, we use Windows Connect Now. If Citrix ADM collaborates with Microsoft Azure, we can directly deploy from AWS or the Azure console.

I would like to add serverless computing to Citrix ADM. For example, if we separate Citrix Cloud Connector, the legacy environment is still required. We need different servers for Citrix hosts, VDA, Delivery Controller, and StoreFront.

All these components can be combined into a larger single server unit. So, instead of getting ten servers for the same configuration, we can get a single server for two or three configurations. Reducing the number of servers will definitely reduce the cost.

We need to buy or rent servers to use Citrix as a product. From a customer’s perspective, even if Citrix does not reduce its cost, these improvements can help us reduce our expenses.

I have been using Citrix ADM for the past five years.

Compared to Kubernetes and Docker, Citrix ADM’s stability is good. However, I do not think Citrix ADM will survive much longer in the market.

I believe that Citrix ADM is a scalable solution. We have around three lakh employees domestically; my whole organization runs on Citrix ADM. There might be more users in our global branches.

Citrix support is good. One issue I faced with the support was that the support personnel did things we already knew. It would be helpful if Citrix could provide some extended support.

The initial setup is neither easy nor difficult. There are a set of rules and regulations and a set of suites. The installation of each component in a suite depends on the specific requirements and the components used.

I don’t see it as a difficulty. It is just a process that we have to perform. As an administrator, it is very simple to deploy and make it available to the users, no matter the requirement.

Citrix ADM is worth its price since there are not many options available for us within our project.

Citrix ADM costs us approximately $5000 per month.

We have services on Citrix Cloud as well as the on-premise environment. I do not see any job vacancies or job postings related to Citrix ADM recently, as opposed to one or one and a half years ago.

There is an issue regarding the cost associated with Citrix ADM and the users who use it. The user experience and the content we are delivering make a huge difference. Serverless computing is already on the way. I do not see much future for Citrix ADM. Citrix might be deploying cloud connectors, but I don’t see much difference.

I would definitely suggest Citrix ADM to people. The end users are not much affected by Citrix ADM. My organization is in partnership with Citrix ADM. I rate Citrix ADM an eight out of ten.

We use it for load balancing, creating a gateway to the Internet, and establishing a remote VPN connection.

One of its most valuable features is fundamental load balancing, supporting both basic load balancing and database teams.

The stability is good but should be enhanced. Each time a vulnerability is identified or a new release with applicable security fixes is issued, we find ourselves obligated to perform firmware upgrades as part of the remediation process. There is room for improvement in the technical support aspect. Currently, the support team's responsiveness is lacking, and the technical personnel on calls often seem unfamiliar with the issues or inadequately trained.

We have been working with it for the last five years.

I would rate its stability capabilities nine out of ten.

It is very scalable. I would rate it nine out of ten. In the production environment, all users accessing the application have their traffic routed through the load balancer.

The support service would benefit from being more prompt and having a higher level of technical expertise.

Previously, I used physical devices for application-related control.

The initial setup was straightforward.

The overall deployment typically takes around one week. During the process, we replicate the existing configuration onto the NetScaler. We set up a virtual load balancing gateway, operating in one-arm mode, connected to a switch. In this setup, incoming requests reach the switch, which then directs them to the load balancer. The load balancer performs the necessary load balancing and forwards the requests to the switch. From there, based on the layer to condition, the switch routes the requests to the appropriate node.

Its value lies in the fact that we have observed these devices to be highly stable. There have been minimal to no new issues identified in the devices.

The firewall license is included by default, with no additional costs.

It is suitable for scenarios with minimal production traffic. However, in high-traffic situations, it is advisable to explore alternative solutions such as Wi-Fi or other options. Overall, I would rate it nine out of ten.

We are using the solution for SSL offloading and load balancing.

The configuration for the solution's web application firewall is complicated. It requires technical knowledge. They should improve the process.

We have been using the solution for almost 12 years.

The solution is stable.

I rate the solution's scalability an eight. We have 8000 solution users in our organization.

The solution's technical support is good.

In comparison with Azure and Cisco products, Citrix is a stable solution.

The solution's initial setup process is easy.

The solution is expensive compared to Azure. We purchased its three-year license model.

The solution needs enhancement from a security standpoint. I rate it an eight out of ten.

We're using NetScaler for compression and optimization features.

Most of the functions are user-friendly and great. We also have mobile features that are simple but effective.

There are some drawbacks, such as using EUG for certain configurations. It could definitely be improved. Moreover, compression features could be better since it uses too much CPU and is not very effective.

In terms of additional functionality, the capture feature could be improved to make it easier to use, and schedules could also be better for me.

I have been using this solution for eight years. 

There are nine users in our organization using this solution. It is a stable solution within this capacity. Sometimes we faced bugs, but in general, it hasn't affected the general usage.

If you use the latest version, it is quite a scalable solution. I would rate the scalability of NetScaler an eight out of ten. 

We've had poor experiences with customer support partners in the past two years. If some company changes, it's a bad thing. The customer support is not good for us. It is not helpful as well as have very slow response time. 

The initial setup is actually very simple.

Overall, I would rate the solution an eight out of ten. I would definitely recommend using the solution.

We use it for web applications, firewalling, EDOS protection, load balancing, and content switching. There are quite a lot of use cases that we use it for. It just depends on what the client requires. It's a multi-purpose software.

It's a well-rounded, well-featured product that is quite flexible in terms of covering quite a lot of use cases depending on the client's environment.

It's quite a competitive solution if you compare it to others. It's one of the market leaders in terms of functionality and features.

It's a stable product.

The solution can scale.  

Technical support could be improved. 

I've used the solution for seven years or so. 

It's a stable product. I'd rate its reliability eight out of ten. There are few bugs, and it doesn't crash or freeze. 

The scalability is fine. I'd rate its ability to scale ten out of ten. 

We aren't fully satisfied with technical support at this time. We'd like them to have a faster response time. Sometimes those responding to requests aren't technical enough, and the case needs to be passed through to someone else. 

Neutral

We did not previously use a different solution. 

How long the solution takes to deploy depends on what features are deployed. The deployment of the VPN and general balancing stuff doesn't take too much time. However, if you are looking at web applications and/or firewalling, it can get a bit more complex. The implementation will take longer. 

I'd rate the ease of setup an eight out of ten. There are some complex configurations, however, it isn't something that we generally can't handle ourselves. 

The initial setup is usually done by our team. We would usually reach out to the vendor for support in the case of a bug or something like that.

I'm not involved in licensing aspects of the solution and cannot speak to the exact cost of the product. 

There is only a licensing fee. There aren't any extra costs attached.

We did not previously evaluate other options. We use Citrix a lot. It's our bread and butter. 

We're Citrix partners. 

I'm using the latest version of the solution. 

We have multiple implementations of the product, including on the cloud and on-premises. When we use the cloud version, we use Azure and AWS. 

I'd rate the product nine out of ten. 

Corporations we work for use Citrix Web App and API Protection for security compliance.

The advantage of Citrix Web App and API Protection is just its graphic user interface for beginners. The solution is nothing special, but we have to use it for the corporation. Another advantage of Citrix Web App and API Protection is that we have our copy to test things and get the know-how of it.

An area for improvement in Citrix Web App and API Protection is for it to give real-time notifications and alerts. It would be practical if the solution warns you if there's an attack or if the load or traffic volume increases or decreases.

An additional feature I'd like to see in Citrix Web App and API Protection is a prediction or artificial intelligence on what is happening, for example, attacks.

I've been using Citrix Web App and API Protection for five or six years because of a corporate decision, but for me, the solution is of no use.

Citrix Web App and API Protection is a stable solution, but it doesn't have much use. We had a cluster setup in the past, and the solution lost connectivity, but it's been a year since the latest update, and that issue has been resolved.

Citrix Web App and API Protection is a scalable solution.

I didn't work with other solutions before working with Citrix Web App and API Protection, but my company is currently looking at F5, Nginx, and a cloud solution such as Cloudflare.

The initial setup for Citrix Web App and API Protection was quite easy. We just installed it, configured the interfaces, and it worked. It only took one day until full production.

The pricing for Citrix Web App and API Protection is unreasonable. I don't know the exact price, but I heard it's tens of thousands and it's a bit too much for the small country I live in.

My company is working with Citrix Web App and API Protection, but the team doesn't like the solution.

The team used version 11 of Citrix Web App and API Protection. Version 12 of the solution stopped working on the exchange server because of authentication issues. It serves as a proxy, but you can do it with Apache or Nginx if you want. There's nothing special with the solution in terms of protection and no notification if there's an issue, so Citrix Web App and API Protection does not have much use.

About ten people use Citrix Web App and API Protection in my company.

My advice to people who want to implement the solution is "Better not start".

My rating for Citrix Web App and API Protection, if you have the solution, would be in the middle. There's no practical use for it for technical system administrators. I'm rating it six out of ten.

I don't know the exact relationship with Citrix, but it seems my company has the license for partners in terms of usage.