Akamai App and API Protector vs NetScaler comparison

Akamai and NetScaler are both solutions in the Web Application Firewall (WAF) category. Akamai is ranked #7 with an average rating of 8.7, while NetScaler is ranked #11 with an average rating of 8.3. Additionally, 100% of Akamai users are willing to recommend the solution, compared to 91% of NetScaler users who would recommend it.

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Executive SummaryUpdated on Jan 1, 2025

NetScaler and Akamai App and API Protector are leading products in traffic management and application security. NetScaler stands out for its robust load balancing and traffic management features, while Akamai excels in CDN and DDoS protection. The choice depends on specific needs; however, Akamai appears superior in security, whereas NetScaler excels in deployment flexibility.

Features: NetScaler provides robust load balancing and comprehensive traffic management supported by its flexible TriScale architecture for scalability. It includes SSL offloading and integration with Citrix applications, ensuring efficient deployment and application delivery. Akamai App and API Protector specializes in CDN delivery and DDoS protection, offering advanced security for applications and APIs. Its scalability across cloud environments makes it ideal for diverse infrastructures.

Room for Improvement: NetScaler users suggest enhancements in feature innovation, specifically asymmetric web content optimization and scripting options like iRule. The complexity in deployment and potential bugs in updates are also noted. Akamai App and API Protector could bolster integration capabilities, improve user-friendliness, and enhance adaptive security to address evolving threats more effectively.

Ease of Deployment and Customer Service: NetScaler allows for diverse deployments in on-premises, private, and hybrid cloud environments, although this sometimes complicates setup. Customer service varies in quality and speed. Akamai's focus is on public and hybrid cloud infrastructures, offering smoother setups with more reliable and faster technical support.

Pricing and ROI: NetScaler is considered expensive due to complex licensing and additional feature costs, offering significant ROI through enhanced network capabilities. Akamai App and API Protector is also priced on the higher side, especially for smaller businesses. Despite the cost, its comprehensive security suite provides a solid ROI by effectively protecting applications and APIs.

To learn more, read our detailed Akamai App and API Protector vs. NetScaler Report (Updated: March 2025).

Buyer's Guide

Akamai App and API Protector vs. NetScaler

March 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Cloudflare

Featured Reviews

Spencer Malmad

Owner at Tech Exchange

It's easy to set up because you point the DNS to it, and it's working in under 15 minutes

Cloudflare is highly scalable. Cloudflare is a system with a web portal that the end users like me see. It's a console where we can adjust the DNS, caching, and security features all in that console. Cloudflare owns thousands of servers across the world that cache the data. It's a powerful solution. When clients sign up for Cloudflare, they're getting this monster content delivery network, security, and a web application firewall in one. It's all rolled into one, and it's massive. Unless you have your website hosted on a massive hosting provider, there's no way that you can deliver the amount of data that Cloudflare can provide to the end users. If you have static content, there's no way that you can ever match what Cloudflare can do. Obviously, there are competitors to Cloudflare that do the same, but I'm saying other types of solutions. Let's say you go with F5. Great, that's on-prem. That's in your colo. You can't deliver as much data to the internet as you can with a CDN. You don't have to spend $20,000 on a net scaler, F5, or whatever Cisco's selling now. You don't have to buy that. You pay them $50 a month or $150 a month. It's totally worth it because even in five years, you'll never get the performance value, not just the actual ROI. You have to consider how much throughput you can get with Cloudflare.

Read full review

Bharat Chandra

Head of DevOpps at Indian express

Exceptional support, protects our sites, and provides visibility into traffic

We did a PoC of Akamai and Cloudflare. One area where Akamai can improve is the captcha part. Cloudflare provides a captcha if there are a certain number of threats. For example, I can assign that if there are 10 requests within a second from a single IP, it should send a captcha to the user. The user should fill in the captcha, and only after that, the user should be able to access our website. This captcha feature should be built into Bot Manager. I love this captcha feature of Cloudflare. Other things are good in Akamai. That is why we are using Akamai. Only the captcha part should be implemented.

Read full review

DEMİRHAN ÇAVUŞOĞLU

Cloud Consultant at Migros Ticaret A.Ş.

A tool for centralized management including inventory and sales tracking

Citrix ADM has the ability to implement policies to tighten security. For instance, you can restrict access to your network from outsiders or lack necessary security measures such as antivirus programs. Additionally, there's the Delivery Controller, which allows for comprehensive monitoring and management tasks such as remote restarts, maintenance, and registration. Another essential component is the Director, which provides detailed insights into sessions, including identifying session failures, connection issues, user lockouts, etc. It presents a list of problems to address, enabling you to click on them and resolve them efficiently.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable feature is its usability."

"The DDoS protection is the most valuable aspect of the solution."

"The most valuable feature of Cloudflare DNS is its global reach and it is always evolving."

"Its most significant benefit to date is the speed with which it refreshes DNS records on the internet once you change it. If you are changing a website or registering a new record, it is very quick."

"Generally, I am satisfied with this product."

"The technical support is good."

"The overall experience with Cloudflare is positive, with a rating of eight out of ten."

"From what I've seen so far, there are no negatives to report as of yet"

More Cloudflare pros

"The product is user-friendly."

"The support that we got from their technical team has been fantastic. I have never experienced this level of support from other CDN providers."

"I have contacted the support team of Akamai... I am happy with their responses and answers to my problems."

"Traffic filtering and WAF are valuable."

"The most valuable feature is the DDoS protection, which is the main reason we got it."

"The solution easily identifies, delays, or allows business traffic."

"The dashboard is the most interesting feature of the Akamai portal where you can have a detailed analysis of all the attacks that are happening. You can drill down an issue and see exactly what is happening, who are the bad guys attacking your website, and how Akamai is protecting the website. That is the most valuable feature."

"Adaptive stream delivery and WAF protection are valuable."

More Akamai App and API Protector pros

"What I like most about Citrix NetScaler is its stability, and I didn't see a lot of issues with it."

"Easy, user-friendly setup with content switching and integrated caching features."

"If you need PCI-compliance and have high security requirements, WAF is the most valuable feature. If you need to monitor your load-balancing services with complex types of monitoring, make sure everything is alright, and load balancing is important, Content Switching and Monitoring features are the keys to your needs. If you want to provide a lot of static images or data, the Caching feature works best for you."

"The solution can be configured very granularly and has good control over security."

"Its flexibility, agility, and robustness are the most valuable. Its management and implementation are also quite easy."

"The web application firewall is one feature I found valuable in the solution."

"The load balancing feature and the fact that you can do context switching in the WAF are the most valuable. We majorly use it for load balancing, but we also use it for context switching in the WAF. It is also robust and very easy to work with and manage."

"We like the periodic upgrades and backups, also made via ADMs, and it makes our environment much more robust and reliable."

More NetScaler pros

Cons

"They lack a good way to manage DNS as a company, since everything is relegated to single account logins until you get to the higher levels. They have come out with a paid feature to remedy this, but I have not had a chance to fully review it yet to know if it fixes the access problem."

"We are a product integrator and reseller, and we would like to have a better partner relationship, similar to a channel sales relationship. Sometimes we are on our own or get diverted by Cloudflare because they have direct sales, which competes with us and makes it difficult to build a relationship with this company since we want to be an MSP or a managed service provider for the solution."

"It would be beneficial for us if Cloudflare could offer a scrubbing solution. This would involve taking a snapshot of my website and keeping it live during a DDoS attack, ensuring uninterrupted service for our users. DDoS attacks are typically short in duration, and having Cloudflare maintain the site's availability from its secure network would enhance the overall user experience. I would appreciate it if Cloudflare could consider implementing this feature. Many organizations already utilize similar capabilities in their CDN platforms, where a static snapshot of the web page is displayed during DDoS attacks. In terms of features, Cloudflare needs to enhance its resilience and stay more focused on adopting new technologies. For instance, solutions like F5 XC Box, Access Solution, and Distributed Cloud Solution have impressive features, and Cloudflare should strive to match and exceed those capabilities. There's a need for improvement in areas like AI-based DDoS attacks and Layer 7 WAF features. Cloudflare should prioritize enhancements in areas such as behavioral DDoS and protection against SQL injection attacks, considering the prevalent trend of public exposure to the internet for business reasons. Overall, Cloudflare needs to invest more in advancing its feature set."

"Cloudflare's free plan is limited to 5,000 records for their free plan. They should increase that. For example, if I create a domain called abc.com and a subdomain called a.abc.com, my record count will be two. I can make a maximum of 5,000 subdomains. However, if we use our own DNS hosted on another provider, there is no limit. Their free plan also lacks name server customization."

"The solution could be more user-friendly."

"The pricing could be improved."

"The analytics, basically the dashboard, doesn't have much to it."

"There could be more courses with engineers. I like e-learning, however, having a specialist in a classroom is more comfortable for me."

More Cloudflare cons

"Could integrate more features for each security."

"The interface is a little bit clunky and can be improved."

"The solution could offer even more integrations."

"Akamai App and API Protector is very new to me, so I do not have any insights on improvement areas for the product. However, when we ask for some help, it can take some time. We understand that the job is done by professionals, but if that time can be reduced, it would be great."

"There are some issues with pushing configurations across a network. It still takes about 20 minutes and that means to retract it's another 20 minutes."

"One thing I asked them is to integrate the API discovery product that they have and push that data into Akamai App and API Protector so that we do not have two types of reviews to identify the type of traffic. We already know the APIs that are frequently getting used, so analysis becomes easier. We can integrate both products and use them."

"In terms of precedence of Akamai rules, the last one is implemented. That is the one that is operational. If two rules contradict, the last one is implemented. We had a clash, but it was really tough to find that out. I would like to have a rulebook because, in their architecture documentation, it is not mentioned anywhere that if two rules clash, the last one works, and if it does not work, then what to do. This is something we were debating today with their tech support. With AWS, we get documents for the issues so that they do not occur in the future. Akamai's support and knowledge base needs to be improved."

"The product should provide a secure NTP."

More Akamai App and API Protector cons

"We would like the licensing model for this product to be improved, as it isn't currently very transparent. There isn't a standard package available, and each extra feature creates an additional cost."

"Native integration needs to be improved. You cannot build ISE codes natively. For DevOps, integration would be very helpful because it would be a lot simpler from an operational standpoint."

"Technical support sometimes takes a little longer because of the multilevel ticket priority."

"The technical support could be improved. They do not respond or assist customers in a timely manner."

"The solution should be able to scale more effectively than it does."

"The security is okay, but the monitoring and reporting need improvement."

"The interface could be improved, some customers struggle with that."

"The technical support has room for improvement."

More NetScaler cons

Pricing and Cost Advice

"The product's pricing is cheap."

"I give the price a five out of ten."

"That is one of the great features. I was able to access the majority of the features and services for free."

"I think the pricing is competitive. I think as far as licensing is concerned it's pretty straightforward because it's based on domain. It's just that sometimes domains could be tricky with some customers."

"Cloudflare's pricing is not much higher and is good for middle-level organizations."

"In terms of licensing costs, we don't pay for licensing for Cloudflare. We only establish communication, then for peering, Cloudflare takes care of the cross-connection in different data centers."

"There are no additional costs beyond the standard licensing fees."

"The price is reasonable."

More Cloudflare pricing and cost advice

"Based on the billing discussions in the DevOps team, Akamai's cost does not seem to be a major thing. However, LOE is an issue. When it comes to support, we know that even all the competitors do this. For a 30-minute issue, they give us a LOE of one or two hours. That is a basic practice, but that is something we worry about."

"Akamai is very expensive."

"If you want quality, you have to pay the price. Its price is fair. Their account managers are also very helpful. They help you a lot with pricing even though they are working with Akamai."

"There is no license at all for Akamai. They are going to charge us only for the usage."

"Its price is at the medium level. It is not very high. It is also not very low. It serves the purpose."

"Cost depends on the volume of traffic."

"Its price is slightly high. Every company has a justification for the high price. Overall, it feels worth the money based on how the service has been structured, but we do negotiate it."

"The solution is not expensive."

More Akamai App and API Protector pricing and cost advice

"Citrix ADM costs us approximately $5000 per month."

"Price-wise, I feel that the solution is a little bit expensive."

"We are quite happy with price. It's not too high."

"On a scale from one to ten, where one is cheap, and ten is expensive, I rate the solution's pricing an eight or nine out of ten."

"The pricing could be lower."

"The licenses for this product are payable as a yearly subscription, and carry a high price-point. The subscription scheme is quite complicated, and costs will increase with each additional feature that is required, outside of the basic setup."

"When compared to other solutions, the cost is high."

"The solution is expensive compared to one of its competitors."

More NetScaler pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Web Application Firewall (WAF) solutions are best for your needs.

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Top Industries

By visitors reading reviews

Educational Organization

21%

Computer Software Company

13%

Comms Service Provider

Financial Services Firm

25%

Computer Software Company

12%

Manufacturing Company

Insurance Company

Educational Organization

15%

Computer Software Company

15%

Financial Services Firm

11%

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

Which is the best DDoS protection solution for a big ISP for monitoring and mitigating?

Cloudflare. We are moving from Akamai prolexic to Cloudflare. Cloudflare anycast network outperforms Akamai static GR...

See all answers

Which would you choose - Cloudflare DNS or Quad9?

Cloudflare DNS is a very fast, very reliable public DNS resolver. It is an enterprise-grade authoritative DNS service...

See all answers

What do you like most about Cloudflare?

Cloudflare offers CDN and DDoS protection. We have the front end, API, and database in how you structure applications.

See all answers

What do you like most about Akamai Web Application Protector?

The product is user-friendly.

See all answers

What is your experience regarding pricing and costs for Akamai Web Application Protector?

The price is higher than others. It could be about 80% to 70% more expensive than other tools. So, it’s not just a sl...

See all answers

What needs improvement with Akamai Web Application Protector?

It could have better analytics and reporting visibility in the OEM console.

See all answers

What do you like most about Citrix ADC?

The most valuable feature for us is the application firewalling in Citrix NetScaler, ensuring only valid traffic ente...

See all answers

What is your experience regarding pricing and costs for Citrix ADC?

After deployment, Citrix Netscaler shifted to a subscription-based license scheme for support, which is slightly more...

See all answers

What needs improvement with Citrix ADC?

Citrix NetScaler is a robust product, but mastering it requires significant learning and training due to its complexi...

See all answers

Comparisons

Quad9 vs Cloudflare

Compared 50% of the time

Akamai vs Cloudflare

Compared 4% of the time

Azure Front Door vs Cloudflare

Compared 4% of the time

Azure DNS vs Cloudflare

Compared 4% of the time

Amazon Route 53 vs Cloudflare

Compared 2% of the time

More Cloudflare Competitors

Cloudflare Web Application Firewall vs Akamai App and API Protector

Compared 12% of the time

Microsoft Azure Application Gateway vs Akamai App and API Protector

Compared 12% of the time

AWS WAF vs Akamai App and API Protector

Compared 11% of the time

Prolexic vs Akamai App and API Protector

Compared 8% of the time

F5 Shape Security vs Akamai App and API Protector

Compared 4% of the time

More Akamai App and API Protector Competitors

Microsoft Azure Application Gateway vs NetScaler

Compared 12% of the time

HAProxy vs NetScaler

Compared 11% of the time

Fortinet FortiADC vs NetScaler

Compared 10% of the time

F5 BIG-IP Local Traffic Manager (LTM) vs NetScaler

Compared 9% of the time

VMWare Avi Load Balancer vs NetScaler

Compared 8% of the time

More NetScaler Competitors

Product Reports

Buyer's Guide

Cloudflare

March 2025

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Buyer's Guide

Akamai App and API Protector

March 2025

Download Akamai App and API Protector product report

Buyer's Guide

NetScaler

March 2025

Download NetScaler product report

Also Known As

Cloudflare DNS

Akamai Web Application Protector, Akamai Kona Site Defender, Akamai Kona DDoS Defender

Citrix ADC, Citrix NetScaler VPX, NetScaler Console, NetScaler Web Application Firewall

Overview

Cloudflare is a highly-regarded Content Delivery Network (CDN) and a Distributed Denial-of-Service (DDoS) protection solution. The robust global connectivity cloud platform that is Cloudflare ensures users are able to connect to the Internet quickly, securely, and reliably. Cloudflare is one of the world's largest networks in the marketplace today. Using Cloudflare, businesses, educational entities, NGOs, vloggers, bloggers, and anyone else with an internet presence can experience more secure, faster websites and applications.

Currently, there are millions of Internet locations on Cloudflare, and the Cloudflare network
continues to grow every day by the thousands. The solution is able to fulfill the requests for
millions of websites seamlessly and serves on average 45 million HTTP requests per second.

Cloudflare has safe, secure data centers in close to 300 cities worldwide to ensure every
client request is filled as quickly as possible. It is Cloudflare’s edge network that makes this
possible by keeping content and other services as close to each client as possible, so the
information requests are always only seconds away.

Many organizations that work in democracy, civil society, human rights, or the arts are able to
access Cloudflare's highest levels of protection for free via Project Galileo. Additionally, official
election websites can be secured from hacking and fraud through Cloudflare’s Project
Athenian, also at no additional cost.

Cloudflare can also help organizations of all sizes develop a robust zero-trust strategy to
ensure the highest levels of productivity and profitability. Employees, stakeholders, and end users have a greater level of satisfaction and overall improved user experience, which can, in
turn, result in higher revenues and overall ROI. Zero-trust and BYOD (bring your own device)
access ensure end users and employees always have the best resources and technology
available to them at all times.

Cloudflare benefits

Cloudflare has many benefits. Some of its most valuable benefits include:

- Faster load times

- Robust DNS security

- Intuitive cloud Web Application Firewall (WAF)

- Free universal SSL

- Image enhancement

- Automatic browser caching

- Next-generation cloud load balancer

- Accelerated Mobile Pages (AMP)

- Rate limiting

- Minification

- Zero-trust capabilities

- Cost-effective

- Reduced carbon footprint

Reviews from real users

“Many websites require an SSL certificate because they sell stuff and want SSL. Cloudflare
comes with an SSL certificate built in. It's automatic. You sign yourself up for Cloudflare, and
an SSL certificate automatically protects your website. If you have a connection between your
website and your host, the server, Cloudflare, and the host, you don't necessarily need a
certificate.” Spencer M., Owner at Tech Exchange

“What I like best about Cloudflare is that my company can use it to trace and manage
applications and monitor traffic. The solution tells you if there's a spike in traffic. Cloudflare
also sends you a link to check your equipment and deployment and track it through peering,
so it's a valuable tool.” Daniel P., Network Engineer at Ufinet

“The most valuable feature of Cloudflare is the GUI. You are able to control the solution very
well through the interface. There is a lot of functionality that is embedded in the service.” PeerSpot user, Competence Center Manager at a tech services company

Cloudflare

Akamai App and API Protector provides website security by preventing DDoS attacks, acting as an application firewall, managing content delivery, and monitoring APIs. It adapts to threat profiles and is used for fast media delivery and identifying malicious activities.

Akamai App and API Protector offers strong protection, adaptable security features, and efficient traffic management. Its WAF blocks IP addresses and country-specific threats while preventing SQL injections. Companies utilize it for scalable CDN services and comprehensive traffic analysis. Known for its cost-effectiveness and user-friendly dashboard, this protector stands out for its customizable rules and technical support. Users also highlight the ease of integration and detailed attack insights available through its advanced dashboard.

What are the key features of Akamai App and API Protector?

DDoS Protection: Strong defense against Distributed Denial of Service attacks.
Scalable CDN: Manages content delivery efficiently under high traffic loads.
WAF Capabilities: Blocks specific IPs and countries, prevents SQL injections.
Traffic Filtering: Analyzes and controls incoming requests to maintain security.
Adaptive Stream Delivery: Adjusts content delivery to meet bandwidth needs.

What benefits should users expect?

Cost-Effectiveness: Provides robust security tools at a competitive price.
Enhanced Security: Comprehensive protection against cyber threats.
Scalability: Easily handles increasing traffic and data loads.
Ease of Integration: Simple integration with existing systems.
Insightful Analytics: Offers data-driven insights into traffic and attack patterns.

In media, Akamai App and API Protector ensures smooth streaming by handling high bandwidth demands. E-commerce companies use it to guard against fraud and data breaches. Financial sectors rely on its ability to protect sensitive transactions. Implementations in healthcare focus on safeguarding patient data while maintaining compliance with regulations.

Akamai

One platform for a consistent application delivery and security experience because nobody has time to learn multiple systems to manage ADC deployments. NetScaler is built with a single code base using a software-based architecture, so no matter which ADC form factor you choose — hardware, virtual machine, bare metal, or container — the behavior will be the same.

NetScaler

Sample Customers

Trusted by over 9,000,000 Internet Applications and APIs, including Nasdaq, Zendesk, Crunchbase, Steve Madden, OkCupid, Cisco, Quizlet, Discord and more.

Douglas Omaha Technology Commission, ZALORA, PrintPlanet

ABB Schweiz, Aer Lingus, AIDS Healthcare Foundation, Amnet Technology Solutions, Aramex International, Ascenty, Atos, Autodesk

Buyer's Guide

Akamai App and API Protector vs. NetScaler

March 2025

Free Report: Akamai App and API Protector vs. NetScaler

Find out what your peers are saying about Akamai App and API Protector vs. NetScaler and other solutions. Updated: March 2025.

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