Akamai App and API Protector vs NetScaler comparison

Akamai App and API Protector

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Executive Summary

We performed a comparison between Akamai App and API Protector and NetScaler based on real PeerSpot user reviews.

Find out in this report how the two Web Application Firewall (WAF) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed Akamai App and API Protector vs. NetScaler Report (Updated: October 2024).

Akamai App and API Protector vs. NetScaler

October 2024

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Categories and Ranking

Akamai App and API Protector

Ranking in Web Application Firewall (WAF)

8th

Average Rating

8.4

Number of Reviews

Ranking in other categories

Distributed Denial of Service (DDOS) Protection (3rd), Cloud and Data Center Security (10th)

NetScaler

Ranking in Web Application Firewall (WAF)

10th

Average Rating

8.4

Number of Reviews

106

Ranking in other categories

Application Delivery Controllers (ADC) (1st), Network Management Applications (4th)

Featured Reviews

Deepesh Singh

Senior Engineering Manager Cybersecurity at a computer software company with 1,001-5,000 employees

Jul 9, 2024

Bot Manager and different features to manage threats

As a product, it has good capabilities, including professional support. However, it's risky for us to rely on AI for real-time traffic management. We use in-house analytics but avoid automatic actions due to their high impact. For example, I live in a developing country. Everyone has different types of phones, apps, and everything else. So, if someone is using a legacy phone, that is still a use case here. If AI decides that this is an end-of-life phone or end-of-life Android operating system, it starts blocking that traffic. We may potentially lose millions or probably thousands and hundreds of thousands of hits per second. Everything is all about how well we serve payments because we're into payments. So, AI is used for analytics but not for real-time decisions. We can't afford to block traffic based on AI models due to the variety of devices and operating systems our users have.

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DEMİRHAN ÇAVUŞOĞLU

Cloud Consultant at Migros Ticaret A.Ş.

Feb 7, 2024

A tool for centralized management including inventory and sales tracking

Citrix ADM provides centralized management for various internal programs, including inventory and sales tracking, communication tools, and office programs such as Teams and Azure We wouldn't have comprehensive insights into our system without Citrix ADM. It provides us with essential information.…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"All the solution's features are very good."

"I can attest to its benefits in terms of understanding and mitigating threats...The solution's technical support team seems to be pretty responsive."

"Features like scalability and uptime are most effective."

"The support that we got from their technical team has been fantastic. I have never experienced this level of support from other CDN providers."

"I like that the charges are all based on usage and labor costs. For the time that we spend onboarding almost 252020 FQDN, Akamai charges us only for the traffic usage, but it's only charging us for the labor costs for onboarding."

"The solution easily identifies, delays, or allows business traffic."

"The CDN and the WAF features are the best."

"I have contacted the support team of Akamai... I am happy with their responses and answers to my problems."

More Akamai App and API Protector pros

"I find all of it to be valuable, because of the flexibility that is built into this product."

"The most valuable features of Citrix ADC are load balancing and application firewall."

"From a security standpoint, It is a comprehensive solution in a single box."

"The most valuable feature of Citrix ADC is its ease of use."

"I would say the rewriting and redirection functions are must-have's for us."

"The web application firewall which protects our services on the internet, and then of course services like our ability to provide high availability for the services we are offering are the most valuable features."

"For NetScaler, our major use cases are database load balancing, PowerVPN VPN access gateway, WAF (Web Application Firewall), and content switching."

"Unified Gateway allows me to provide secure external access to applications for suppliers and customers while requiring Multi-Factor Authentication."

More NetScaler pros

Cons

"There are some issues with pushing configurations across a network. It still takes about 20 minutes and that means to retract it's another 20 minutes."

"It could have better analytics and reporting visibility in the OEM console."

"I do not see any area for improvement. Akamai is already maintaining its own databases for the security concerns, vulnerabilities, and attacks that are there. If anything, they should have a solution in the infrastructure security area as well. They should not be only in cloud cybersecurity; they should also be in infrastructure security."

"The interface is a little bit clunky and can be improved."

"They are already very flexible, but room for improvement is there. Reports generation could be better and should be improved."

"Customer support has room for improvement."

"The performance of the cloud monitoring tool is low."

"Support and the pricing need to improve."

More Akamai App and API Protector cons

"Overall the price of Citrix ADC could be more competitive."

"The technical support could be better. Whenever I contacted support, I rarely got the solution that we needed. And most of the time, I finished fixing the problem by looking on the internet or by finding documents about the problem on Google."

"Does not include security. A web application firewall would be a nice addition."

"We had some bugs in the previous firmware. These were not big issues, but more testing on the firmware would be key to happier customers."

"Quality assurance could improve by ironing out security vulnerabilities before releasing upgrades."

"The reporting is not so good. They don't have an application to connect the logs."

"The solution's pricing is a big concern and should be improved."

"Too many bugs in the software and it's always difficult when you need to update."

More NetScaler cons

Pricing and Cost Advice

"The solution is expensive."

"The product’s price is high."

"Cost depends on the volume of traffic."

"Its price is slightly high. Every company has a justification for the high price. Overall, it feels worth the money based on how the service has been structured, but we do negotiate it."

"Based on the billing discussions in the DevOps team, Akamai's cost does not seem to be a major thing. However, LOE is an issue. When it comes to support, we know that even all the competitors do this. For a 30-minute issue, they give us a LOE of one or two hours. That is a basic practice, but that is something we worry about."

"Price-wise, I would say Akamai's pricing is competitive."

"One reason not all people use Akamai is that it is a little bit more expensive than some other providers."

"The product is expensive, but it is worth the money."

More Akamai App and API Protector pricing and cost advice

"I give the price of the solution a seven out of ten."

"The license for Citrix NetScaler is on an annual basis and it is reasonably priced."

"We are quite happy with price. It's not too high."

"The solution is undoubtedly very good, but it is expensive."

"There isn't much of a difference between the cost of Citrix and that of other similar solutions."

"The firewall license is included by default, with no additional costs."

"You can do CapEx and then a yearly monthly fee, or you can do a subscription model, whether that's one month, month-to-month, or three-year subscription model."

"The licensing costs for this solution vary depending on which model is being used."

More NetScaler pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Web Application Firewall (WAF) solutions are best for your needs.

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813,161 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Financial Services Firm

28%

Computer Software Company

14%

Manufacturing Company

Insurance Company

Educational Organization

17%

Computer Software Company

15%

Financial Services Firm

11%

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Akamai Web Application Protector?

The product is user-friendly.

What is your experience regarding pricing and costs for Akamai Web Application Protector?

The price is higher than others. It could be about 80% to 70% more expensive than other tools. So, it’s not just a slight difference.

What needs improvement with Akamai Web Application Protector?

It could have better analytics and reporting visibility in the OEM console.

What do you like most about Citrix ADC?

The most valuable feature for us is the application firewalling in Citrix NetScaler, ensuring only valid traffic enters our environment.

What is your experience regarding pricing and costs for Citrix ADC?

After deployment, Citrix Netscaler shifted to a subscription-based license scheme for support, which is slightly more expensive.

What needs improvement with Citrix ADC?

Citrix NetScaler is a robust product, but mastering it requires significant learning and training due to its complexity. While it could be easier to manage, it is like transitioning from driving a ...

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Product Reports

Akamai App and API Protector

October 2024

Download Akamai App and API Protector product report

Download NetScaler product report

September 2024

Also Known As

Akamai Web Application Protector, Akamai Kona Site Defender, Akamai Kona DDoS Defender

Citrix ADC, Citrix NetScaler VPX, NetScaler Console, NetScaler Web Application Firewall

Learn More

Akamai

Overview

Akamai App and API Protector provides website security by preventing DDoS attacks, acting as an application firewall, managing content delivery, and monitoring APIs. It adapts to threat profiles and is used for fast media delivery and identifying malicious activities.

Akamai App and API Protector offers strong protection, adaptable security features, and efficient traffic management. Its WAF blocks IP addresses and country-specific threats while preventing SQL injections. Companies utilize it for scalable CDN services and comprehensive traffic analysis. Known for its cost-effectiveness and user-friendly dashboard, this protector stands out for its customizable rules and technical support. Users also highlight the ease of integration and detailed attack insights available through its advanced dashboard.

What are the key features of Akamai App and API Protector?

DDoS Protection: Strong defense against Distributed Denial of Service attacks.
Scalable CDN: Manages content delivery efficiently under high traffic loads.
WAF Capabilities: Blocks specific IPs and countries, prevents SQL injections.
Traffic Filtering: Analyzes and controls incoming requests to maintain security.
Adaptive Stream Delivery: Adjusts content delivery to meet bandwidth needs.

What benefits should users expect?

Cost-Effectiveness: Provides robust security tools at a competitive price.
Enhanced Security: Comprehensive protection against cyber threats.
Scalability: Easily handles increasing traffic and data loads.
Ease of Integration: Simple integration with existing systems.
Insightful Analytics: Offers data-driven insights into traffic and attack patterns.

In media, Akamai App and API Protector ensures smooth streaming by handling high bandwidth demands. E-commerce companies use it to guard against fraud and data breaches. Financial sectors rely on its ability to protect sensitive transactions. Implementations in healthcare focus on safeguarding patient data while maintaining compliance with regulations.

One platform for a consistent application delivery and security experience because nobody has time to learn multiple systems to manage ADC deployments. NetScaler is built with a single code base using a software-based architecture, so no matter which ADC form factor you choose — hardware, virtual machine, bare metal, or container — the behavior will be the same.

Sample Customers

Douglas Omaha Technology Commission, ZALORA, PrintPlanet

ABB Schweiz, Aer Lingus, AIDS Healthcare Foundation, Amnet Technology Solutions, Aramex International, Ascenty, Atos, Autodesk