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Akamai App and API Protector vs NetScaler comparison

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Executive SummaryUpdated on Jan 1, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cloudflare
Sponsored
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
72
Ranking in other categories
CDN (1st), Distributed Denial-of-Service (DDoS) Protection (1st), Managed DNS (1st), Cloud Security Posture Management (CSPM) (14th)
Akamai App and API Protector
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
28
Ranking in other categories
Web Application Firewall (WAF) (8th), Distributed Denial-of-Service (DDoS) Protection (4th), Cloud and Data Center Security (10th)
NetScaler
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
107
Ranking in other categories
Application Delivery Controllers (ADC) (1st), Network Management Applications (4th), Web Application Firewall (WAF) (11th)
 

Featured Reviews

Spencer Malmad - PeerSpot reviewer
It's easy to set up because you point the DNS to it, and it's working in under 15 minutes
Cloudflare is highly scalable. Cloudflare is a system with a web portal that the end users like me see. It's a console where we can adjust the DNS, caching, and security features all in that console. Cloudflare owns thousands of servers across the world that cache the data. It's a powerful solution. When clients sign up for Cloudflare, they're getting this monster content delivery network, security, and a web application firewall in one. It's all rolled into one, and it's massive. Unless you have your website hosted on a massive hosting provider, there's no way that you can deliver the amount of data that Cloudflare can provide to the end users. If you have static content, there's no way that you can ever match what Cloudflare can do. Obviously, there are competitors to Cloudflare that do the same, but I'm saying other types of solutions. Let's say you go with F5. Great, that's on-prem. That's in your colo. You can't deliver as much data to the internet as you can with a CDN. You don't have to spend $20,000 on a net scaler, F5, or whatever Cisco's selling now. You don't have to buy that. You pay them $50 a month or $150 a month. It's totally worth it because even in five years, you'll never get the performance value, not just the actual ROI. You have to consider how much throughput you can get with Cloudflare.
Bharat Chandra - PeerSpot reviewer
Exceptional support, protects our sites, and provides visibility into traffic
We did a PoC of Akamai and Cloudflare. One area where Akamai can improve is the captcha part. Cloudflare provides a captcha if there are a certain number of threats. For example, I can assign that if there are 10 requests within a second from a single IP, it should send a captcha to the user. The user should fill in the captcha, and only after that, the user should be able to access our website. This captcha feature should be built into Bot Manager. I love this captcha feature of Cloudflare. Other things are good in Akamai. That is why we are using Akamai. Only the captcha part should be implemented.
DEMİRHAN ÇAVUŞOĞLU - PeerSpot reviewer
A tool for centralized management including inventory and sales tracking
Citrix ADM has the ability to implement policies to tighten security. For instance, you can restrict access to your network from outsiders or lack necessary security measures such as antivirus programs. Additionally, there's the Delivery Controller, which allows for comprehensive monitoring and management tasks such as remote restarts, maintenance, and registration. Another essential component is the Director, which provides detailed insights into sessions, including identifying session failures, connection issues, user lockouts, etc. It presents a list of problems to address, enabling you to click on them and resolve them efficiently.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Smaller businesses have seen great ROI due to the low investment and strong performance."
"The tool is user-friendly."
"Cloudflare is a security SaaS provider that provides security and protects us from any application layer attack."
"The most valuable feature is the web application firewall."
"It's very user-friendly."
"The most valuable feature of the solution is external DNS. It is also very secure. They have their own main server and once you configure it, the product takes care of everything. There are no issues in resolving IPs and low latency is also present."
"There are key things that are used for our enterprise customers, such as Lambda and DNS."
"The most valuable feature of Cloudflare is the GUI. You are able to control the solution very well through the interface. There is a lot of functionality that is embedded in the service."
"The most valuable feature is the DDoS protection, which is the main reason we got it."
"It enables us to move faster with new products because we have this layer of protection set up in our infrastructure."
"Everything will be handled by Akamai's system before it reaches our infrastructure."
"We are getting security for each and every API."
"The support that we got from their technical team has been fantastic. I have never experienced this level of support from other CDN providers."
"Akamai Web Application Protector is a good solution that provides basic web application protection."
"All the solution's features are very good."
"It is scalable for DDoS."
"For desktop application management, I recommend the NetScaler edition. This product is like a Swiss army knife. Citrix NetScaler ADC supports the education front-end."
"The most valuable features of Citrix ADC are load balancing and application firewall."
"The solution is very stable. We don't have any downtime or issues of that nature."
"We like the periodic upgrades and backups, also made via ADMs, and it makes our environment much more robust and reliable."
"The solution is very stable."
"Very stable."
"Citrix Web App API Protection allows you to enable a blocking mode"
"SSL Offload"
 

Cons

"I believe they currently have this feature, but there will most likely be integration with APIs so we can control some features through API."
"The analytics, basically the dashboard, doesn't have much to it."
"The product support needs to be accessible from more places, a wider area of coverage."
"We have noticed multiple instances where Cloudflare falsely indicates that our servers are down, even when there is no actual load on them. This makes it challenging for us to identify the exact issue."
"Sometimes their more advanced caching tools can cause higher first-byte times and problems with JavaScript."
"The solution could work at being less expensive. It costs a lot to use it."
"Cloudflare could offer a better view or maybe dashboards of the main resources used in the client."
"It would be good if Cloudflare could have more servers for better traffic routing or an increase in the traffic routed. This is what I'd like to improve in Cloudflare."
"The performance of the cloud monitoring tool is low."
"Akamai App and API Protector is very new to me, so I do not have any insights on improvement areas for the product. However, when we ask for some help, it can take some time. We understand that the job is done by professionals, but if that time can be reduced, it would be great."
"It could have better analytics and reporting visibility in the OEM console."
"One thing I asked them is to integrate the API discovery product that they have and push that data into Akamai App and API Protector so that we do not have two types of reviews to identify the type of traffic. We already know the APIs that are frequently getting used, so analysis becomes easier. We can integrate both products and use them."
"I do not see any area for improvement. Akamai is already maintaining its own databases for the security concerns, vulnerabilities, and attacks that are there. If anything, they should have a solution in the infrastructure security area as well. They should not be only in cloud cybersecurity; they should also be in infrastructure security."
"The WAF features definitely have a lot of room for improvement. A lot of the WAF is really basic. For some products or some of our solutions, we need to run a second layer of more advanced WAF. If it had better layer seven protection then we would not need a second WAF."
"It's fine for a simple tool, but as I recall, if you encounter a lot of bots, scrapers, and other things, you'll need this tool bot and this other thing they offer called Bot Manager."
"The pricing could be reduced a bit."
"The interface needs to be improved because the competition is coming up with ones that are more eye-catching, straightforward, and sophisticated."
"Reducing the overhead required for AppFlow data collection, specifically for HDX Insight, would be a huge improvement."
"Citrix should improve the documentation. It is not really clear how to set up many features to our advantage. When we setup Citrix NetScaler ADC, we have to figure it out by ourselves without a lot of documentation."
"The security is okay, but the monitoring and reporting need improvement."
"Overall the price of Citrix ADC could be more competitive."
"I think the documentation should be improved."
"We have issues with the certificates. All authorization processes need certificates, however, every three months we needed to change certificates. This process iss complicated for us because Citrix does not have a not user-friendly interface and does not off user-friendly services. This needs a lot of improvement."
"Citrix is more expensive than Horizon."
 

Pricing and Cost Advice

"I give the price a five out of ten."
"I believe their performance has improved, but I'd like to refrain from discussing the pricing aspect related to the cloud. The pricing, in my opinion, could be simplified, and I think they should consider reevaluating the pricing for support, as it can be quite high. At times, this cost can make it challenging to choose CARFAGuard or opt for the support."
"I think the pricing is competitive. I think as far as licensing is concerned it's pretty straightforward because it's based on domain. It's just that sometimes domains could be tricky with some customers."
"The tool is a premium product, so it is very expensive."
"It's a premium model. You can start at zero and work your way up to the enterprise model, which has a very high pricing level."
"Cloudflare's pricing is not much higher and is good for middle-level organizations."
"A free version of the solution is available."
"There are no additional costs beyond the standard licensing fees."
"It's more expensive than others, but the ROI is good for large-scale infrastructure."
"Akamai Web Application Protector is an expensive product."
"One reason not all people use Akamai is that it is a little bit more expensive than some other providers."
"The product is expensive, but it is worth the money."
"Price-wise, I would say Akamai's pricing is competitive."
"There is no license at all for Akamai. They are going to charge us only for the usage."
"Based on the billing discussions in the DevOps team, Akamai's cost does not seem to be a major thing. However, LOE is an issue. When it comes to support, we know that even all the competitors do this. For a 30-minute issue, they give us a LOE of one or two hours. That is a basic practice, but that is something we worry about."
"Cost depends on the volume of traffic."
"We get value for money. Its price is fair. I don't think it is overpriced."
"Citrix Web App and API Protection are in the middle when we talk about pricing and licensing"
"Licensing is adequate. I wanted to have a more prominent license, but until I do they don't give enough support. The additional cost would be too much."
"It is an enterprise solution. Thus, its costs are reasonable."
"The pricing for Citrix Web App and API Protection is unreasonable. I don't know the exact price, but I heard it's tens of thousands and it's a bit too much for the small country I live in."
"This product is more expensive than some of the competitors."
"We have all the features and functions of Citrix because we have a premium license."
"We have a yearly licencing fee, and there are no additional costs."
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Use our free recommendation engine to learn which Web Application Firewall (WAF) solutions are best for your needs.
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Top Industries

By visitors reading reviews
Educational Organization
24%
Computer Software Company
13%
Comms Service Provider
8%
Financial Services Firm
8%
Financial Services Firm
26%
Computer Software Company
13%
Manufacturing Company
7%
Insurance Company
5%
Educational Organization
17%
Computer Software Company
15%
Financial Services Firm
11%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Which is the best DDoS protection solution for a big ISP for monitoring and mitigating?
Cloudflare. We are moving from Akamai prolexic to Cloudflare. Cloudflare anycast network outperforms Akamai static GR...
Which would you choose - Cloudflare DNS or Quad9?
Cloudflare DNS is a very fast, very reliable public DNS resolver. It is an enterprise-grade authoritative DNS service...
What do you like most about Cloudflare?
Cloudflare offers CDN and DDoS protection. We have the front end, API, and database in how you structure applications.
What is your experience regarding pricing and costs for Akamai Web Application Protector?
The price is higher than others. It could be about 80% to 70% more expensive than other tools. So, it’s not just a sl...
What needs improvement with Akamai Web Application Protector?
It could have better analytics and reporting visibility in the OEM console.
What do you like most about Citrix ADC?
The most valuable feature for us is the application firewalling in Citrix NetScaler, ensuring only valid traffic ente...
What is your experience regarding pricing and costs for Citrix ADC?
After deployment, Citrix Netscaler shifted to a subscription-based license scheme for support, which is slightly more...
What needs improvement with Citrix ADC?
Citrix NetScaler is a robust product, but mastering it requires significant learning and training due to its complexi...
 

Also Known As

Cloudflare DNS
Akamai Web Application Protector, Akamai Kona Site Defender, Akamai Kona DDoS Defender
Citrix ADC, Citrix NetScaler VPX, NetScaler Console, NetScaler Web Application Firewall
 

Overview

 

Sample Customers

Trusted by over 9,000,000 Internet Applications and APIs, including Nasdaq, Zendesk, Crunchbase, Steve Madden, OkCupid, Cisco, Quizlet, Discord and more.
Douglas Omaha Technology Commission, ZALORA, PrintPlanet
ABB Schweiz, Aer Lingus, AIDS Healthcare Foundation, Amnet Technology Solutions, Aramex International, Ascenty, Atos, Autodesk
Find out what your peers are saying about Akamai App and API Protector vs. NetScaler and other solutions. Updated: January 2025.
838,640 professionals have used our research since 2012.