Akamai App and API Protector vs NetScaler comparison

Akamai and NetScaler are both solutions in the Web Application Firewall (WAF) category. Akamai is ranked #9 with an average rating of 8.7, while NetScaler is ranked #12 with an average rating of 8.3. Additionally, 100% of Akamai users are willing to recommend the solution, compared to 91% of NetScaler users who would recommend it.

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Executive SummaryUpdated on Jan 1, 2025

NetScaler and Akamai App and API Protector are leading products in traffic management and application security. NetScaler stands out for its robust load balancing and traffic management features, while Akamai excels in CDN and DDoS protection. The choice depends on specific needs; however, Akamai appears superior in security, whereas NetScaler excels in deployment flexibility.

Features: NetScaler provides robust load balancing and comprehensive traffic management supported by its flexible TriScale architecture for scalability. It includes SSL offloading and integration with Citrix applications, ensuring efficient deployment and application delivery. Akamai App and API Protector specializes in CDN delivery and DDoS protection, offering advanced security for applications and APIs. Its scalability across cloud environments makes it ideal for diverse infrastructures.

Room for Improvement: NetScaler users suggest enhancements in feature innovation, specifically asymmetric web content optimization and scripting options like iRule. The complexity in deployment and potential bugs in updates are also noted. Akamai App and API Protector could bolster integration capabilities, improve user-friendliness, and enhance adaptive security to address evolving threats more effectively.

Ease of Deployment and Customer Service: NetScaler allows for diverse deployments in on-premises, private, and hybrid cloud environments, although this sometimes complicates setup. Customer service varies in quality and speed. Akamai's focus is on public and hybrid cloud infrastructures, offering smoother setups with more reliable and faster technical support.

Pricing and ROI: NetScaler is considered expensive due to complex licensing and additional feature costs, offering significant ROI through enhanced network capabilities. Akamai App and API Protector is also priced on the higher side, especially for smaller businesses. Despite the cost, its comprehensive security suite provides a solid ROI by effectively protecting applications and APIs.

To learn more, read our detailed Akamai App and API Protector vs. NetScaler Report (Updated: April 2025).

Buyer's Guide

Akamai App and API Protector vs. NetScaler

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Cloudflare

Featured Reviews

Spencer Malmad

Owner at Tech Exchange

It's easy to set up because you point the DNS to it, and it's working in under 15 minutes

Cloudflare is highly scalable. Cloudflare is a system with a web portal that the end users like me see. It's a console where we can adjust the DNS, caching, and security features all in that console. Cloudflare owns thousands of servers across the world that cache the data. It's a powerful solution. When clients sign up for Cloudflare, they're getting this monster content delivery network, security, and a web application firewall in one. It's all rolled into one, and it's massive. Unless you have your website hosted on a massive hosting provider, there's no way that you can deliver the amount of data that Cloudflare can provide to the end users. If you have static content, there's no way that you can ever match what Cloudflare can do. Obviously, there are competitors to Cloudflare that do the same, but I'm saying other types of solutions. Let's say you go with F5. Great, that's on-prem. That's in your colo. You can't deliver as much data to the internet as you can with a CDN. You don't have to spend $20,000 on a net scaler, F5, or whatever Cisco's selling now. You don't have to buy that. You pay them $50 a month or $150 a month. It's totally worth it because even in five years, you'll never get the performance value, not just the actual ROI. You have to consider how much throughput you can get with Cloudflare.

Read full review

Bharat Chandra

Head of DevOpps at Indian express

Exceptional support, protects our sites, and provides visibility into traffic

We did a PoC of Akamai and Cloudflare. One area where Akamai can improve is the captcha part. Cloudflare provides a captcha if there are a certain number of threats. For example, I can assign that if there are 10 requests within a second from a single IP, it should send a captcha to the user. The user should fill in the captcha, and only after that, the user should be able to access our website. This captcha feature should be built into Bot Manager. I love this captcha feature of Cloudflare. Other things are good in Akamai. That is why we are using Akamai. Only the captcha part should be implemented.

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VivekKumar10

Co-Founder at Virajo

Good stability and offers various valuable features like WAF

Pricing is one area for improvement. It's on the higher side because NetScaler is a premium product used for over 70% of internet traffic worldwide. However, price is not the only concern. Manageability and adaptability can also be challenging for end customers, who may require the assistance of experts like us to deploy and manage the product effectively. Although this is good for us as partners, it can limit the product's appeal to customers who prioritize ease of use. Moreover, having some GUI-based tools for log management and troubleshooting would be helpful and make it easier for customers to manage and troubleshoot their databases. For the future release of Citrix NetScaler, I would like to see better pricing, as well as improved manageability and log management features. Another thing is if a problem occurs, we have to rely on the central support system. We need to collect the log and send it back to support for analysis, and then Citrix support will provide the solution. It would be much easier to troubleshoot if something is handy, such as a web portal or a common platform where customers can upload logs and resolve some of the issues automatically.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Its most significant benefit to date is the speed with which it refreshes DNS records on the internet once you change it. If you are changing a website or registering a new record, it is very quick."

"The most valuable feature of the solution is external DNS. It is also very secure. They have their own main server and once you configure it, the product takes care of everything. There are no issues in resolving IPs and low latency is also present."

"When using services like Heroku, Cloudflare is very useful for CNAME flattening. I also use it for their end-to-end SSL with TLS authentication on nginx for securing servers."

"I rate its stability a ten out of ten."

"It is easier to configure and develop documentation to see how we have configured firewalls."

"Cloudflare offers CDN and DDoS protection. We have the front end, API, and database in how you structure applications."

"The most valuable feature is the web application firewall."

"The simplicity of the overall dashboard makes it a great product for a user like me who has less understanding of the internet than a developer or other more technical people. It gives me peace of mind. I also love the easy customization of the Page Rules."

More Cloudflare pros

"It is scalable for DDoS."

"The product has a good user interface."

"The product has a good UI."

"The support that we got from their technical team has been fantastic. I have never experienced this level of support from other CDN providers."

"I can attest to its benefits in terms of understanding and mitigating threats...The solution's technical support team seems to be pretty responsive."

"It gives us a report of traffic. It gives us a report of the day-to-day URL traffic, and it also gives an individual report. If we reach out to Akamai, they give us the IPs as well."

"I have contacted the support team of Akamai... I am happy with their responses and answers to my problems."

"The most valuable feature is the DDoS protection, which is the main reason we got it."

More Akamai App and API Protector pros

"Available on any device and can be accessed on a wide area network."

"The most valuable features of Citrix ADC are load balancing and application firewall."

"We use the solution's IP Reputation and bot protection features."

"The web application firewall is one feature I found valuable in the solution."

"The load balancing feature and the fact that you can do context switching in the WAF are the most valuable. We majorly use it for load balancing, but we also use it for context switching in the WAF. It is also robust and very easy to work with and manage."

"The most valuable feature of Citrix ADC is its ease of use."

"Manageability and visibility are good."

"The solution is easy to work with and manage."

More NetScaler pros

Cons

"If they improve on the placement of their data centers, it would be better. I'm living in a remote area. I would like to connect to them without any kind of lag."

"Sometimes their more advanced caching tools can cause higher first-byte times and problems with JavaScript."

"It would be good if Cloudflare could have more servers for better traffic routing or an increase in the traffic routed. This is what I'd like to improve in Cloudflare."

"They lack a good way to manage DNS as a company, since everything is relegated to single account logins until you get to the higher levels. They have come out with a paid feature to remedy this, but I have not had a chance to fully review it yet to know if it fixes the access problem."

"The product support needs to be accessible from more places, a wider area of coverage."

"The solution could use more analytics on the backend to give us more insights into everything. More reports would be helpful."

"Although I think it's quite good, it doesn't provide me with all the features I would expect to have if I were using Imperva."

"Cloudflare should add more documentation and pricing to the cloud version."

More Cloudflare cons

"It would be better if there weren't any issues with latency. We had latency issues, but I think they are all solved now."

"The interface is a little bit clunky and can be improved."

"The product should provide a secure NTP."

"It could have better analytics and reporting visibility in the OEM console."

"The performance of the cloud monitoring tool is low."

"The WAF features definitely have a lot of room for improvement. A lot of the WAF is really basic. For some products or some of our solutions, we need to run a second layer of more advanced WAF. If it had better layer seven protection then we would not need a second WAF."

"The pricing could be reduced a bit."

"Customer support has room for improvement."

More Akamai App and API Protector cons

"We have issues with the certificates. All authorization processes need certificates, however, every three months we needed to change certificates. This process iss complicated for us because Citrix does not have a not user-friendly interface and does not off user-friendly services. This needs a lot of improvement."

"An area for improvement would be the difficulty in finding information about standard licensing costs over the internet. They should provide some reference prices on the net to be quickly referred to."

"Citrix Web App and API Protection could improve in the area of licensing"

"This is an expensive solution."

"The vendor provides frequent patches, however, the security of the website has room for improvement."

"Citrix is more expensive than Horizon."

"I think there is always room for improvement in this type of solutions. For example, I think the GUI should be easy to understand."

"The tool's pricing is a pain point since we have many cheaper alternatives."

More NetScaler cons

Pricing and Cost Advice

"The price of the solution is expensive."

"I think the pricing is competitive. I think as far as licensing is concerned it's pretty straightforward because it's based on domain. It's just that sometimes domains could be tricky with some customers."

"The price is reasonable."

"I give the price a five out of ten."

"The product's pricing is cheap."

"I believe their performance has improved, but I'd like to refrain from discussing the pricing aspect related to the cloud. The pricing, in my opinion, could be simplified, and I think they should consider reevaluating the pricing for support, as it can be quite high. At times, this cost can make it challenging to choose CARFAGuard or opt for the support."

"It's a premium model. You can start at zero and work your way up to the enterprise model, which has a very high pricing level."

"In terms of licensing costs, we don't pay for licensing for Cloudflare. We only establish communication, then for peering, Cloudflare takes care of the cross-connection in different data centers."

More Cloudflare pricing and cost advice

"Akamai Web Application Protector is an expensive product."

"One reason not all people use Akamai is that it is a little bit more expensive than some other providers."

"The product’s price is high."

"Its price is slightly high. Every company has a justification for the high price. Overall, it feels worth the money based on how the service has been structured, but we do negotiate it."

"The price they are offering is quite reasonable for premium customers, but it's very expensive if you're a small and medium-sized enterprises."

"The solution is expensive."

"It's more expensive than others, but the ROI is good for large-scale infrastructure."

"Based on the billing discussions in the DevOps team, Akamai's cost does not seem to be a major thing. However, LOE is an issue. When it comes to support, we know that even all the competitors do this. For a 30-minute issue, they give us a LOE of one or two hours. That is a basic practice, but that is something we worry about."

More Akamai App and API Protector pricing and cost advice

"I rate the pricing an eight out of ten since it is expensive."

"You can do CapEx and then a yearly monthly fee, or you can do a subscription model, whether that's one month, month-to-month, or three-year subscription model."

"Price-wise, I feel that the solution is a little bit expensive."

"Licensing is adequate. I wanted to have a more prominent license, but until I do they don't give enough support. The additional cost would be too much."

"It's an expensive product but it works well."

"The license for Citrix NetScaler is on an annual basis and it is reasonably priced."

"The price for Citrix ADC here in Mexico was good, when you compare it with F5 and Radware."

"Regarding pricing, while it's expensive, I can't comment on the exact ROI without a budget analysis. However, in terms of service quality, it's worth the price."

More NetScaler pricing and cost advice

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Top Industries

By visitors reading reviews

Educational Organization

19%

Computer Software Company

13%

Comms Service Provider

Financial Services Firm

25%

Computer Software Company

11%

Manufacturing Company

Insurance Company

Computer Software Company

15%

Educational Organization

14%

Financial Services Firm

11%

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

Which is the best DDoS protection solution for a big ISP for monitoring and mitigating?

Cloudflare. We are moving from Akamai prolexic to Cloudflare. Cloudflare anycast network outperforms Akamai static GR...

See all answers

Which would you choose - Cloudflare DNS or Quad9?

Cloudflare DNS is a very fast, very reliable public DNS resolver. It is an enterprise-grade authoritative DNS service...

See all answers

What do you like most about Cloudflare?

Cloudflare offers CDN and DDoS protection. We have the front end, API, and database in how you structure applications.

See all answers

What do you like most about Akamai Web Application Protector?

The product is user-friendly.

See all answers

What is your experience regarding pricing and costs for Akamai Web Application Protector?

The price is higher than others. It could be about 80% to 70% more expensive than other tools. So, it’s not just a sl...

See all answers

What needs improvement with Akamai Web Application Protector?

It could have better analytics and reporting visibility in the OEM console.

See all answers

What do you like most about Citrix ADC?

The most valuable feature for us is the application firewalling in Citrix NetScaler, ensuring only valid traffic ente...

See all answers

What is your experience regarding pricing and costs for Citrix ADC?

After deployment, Citrix Netscaler shifted to a subscription-based license scheme for support, which is slightly more...

See all answers

What needs improvement with Citrix ADC?

Citrix NetScaler is a robust product, but mastering it requires significant learning and training due to its complexi...

See all answers

Comparisons

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Compared 50% of the time

Akamai vs Cloudflare

Compared 4% of the time

Azure Front Door vs Cloudflare

Compared 4% of the time

Azure DNS vs Cloudflare

Compared 3% of the time

Amazon Route 53 vs Cloudflare

Compared 2% of the time

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Microsoft Azure Application Gateway vs Akamai App and API Protector

Compared 11% of the time

Cloudflare Web Application Firewall vs Akamai App and API Protector

Compared 11% of the time

AWS WAF vs Akamai App and API Protector

Compared 11% of the time

Prolexic vs Akamai App and API Protector

Compared 8% of the time

F5 Shape Security vs Akamai App and API Protector

Compared 5% of the time

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Microsoft Azure Application Gateway vs NetScaler

Compared 11% of the time

HAProxy vs NetScaler

Compared 11% of the time

Fortinet FortiADC vs NetScaler

Compared 9% of the time

F5 BIG-IP Local Traffic Manager (LTM) vs NetScaler

Compared 8% of the time

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Product Reports

Buyer's Guide

Cloudflare

April 2025

Download Cloudflare product report

Buyer's Guide

Akamai App and API Protector

April 2025

Download Akamai App and API Protector product report

Buyer's Guide

NetScaler

March 2025

Download NetScaler product report

Also Known As

Cloudflare DNS

Akamai Web Application Protector, Akamai Kona Site Defender, Akamai Kona DDoS Defender

Citrix ADC, Citrix NetScaler VPX, NetScaler Console, NetScaler Web Application Firewall

Overview

Cloudflare is a highly-regarded Content Delivery Network (CDN) and a Distributed Denial-of-Service (DDoS) protection solution. The robust global connectivity cloud platform that is Cloudflare ensures users are able to connect to the Internet quickly, securely, and reliably. Cloudflare is one of the world's largest networks in the marketplace today. Using Cloudflare, businesses, educational entities, NGOs, vloggers, bloggers, and anyone else with an internet presence can experience more secure, faster websites and applications.

Currently, there are millions of Internet locations on Cloudflare, and the Cloudflare network
continues to grow every day by the thousands. The solution is able to fulfill the requests for
millions of websites seamlessly and serves on average 45 million HTTP requests per second.

Cloudflare has safe, secure data centers in close to 300 cities worldwide to ensure every
client request is filled as quickly as possible. It is Cloudflare’s edge network that makes this
possible by keeping content and other services as close to each client as possible, so the
information requests are always only seconds away.

Many organizations that work in democracy, civil society, human rights, or the arts are able to
access Cloudflare's highest levels of protection for free via Project Galileo. Additionally, official
election websites can be secured from hacking and fraud through Cloudflare’s Project
Athenian, also at no additional cost.

Cloudflare can also help organizations of all sizes develop a robust zero-trust strategy to
ensure the highest levels of productivity and profitability. Employees, stakeholders, and end users have a greater level of satisfaction and overall improved user experience, which can, in
turn, result in higher revenues and overall ROI. Zero-trust and BYOD (bring your own device)
access ensure end users and employees always have the best resources and technology
available to them at all times.

Cloudflare benefits

Cloudflare has many benefits. Some of its most valuable benefits include:

- Faster load times

- Robust DNS security

- Intuitive cloud Web Application Firewall (WAF)

- Free universal SSL

- Image enhancement

- Automatic browser caching

- Next-generation cloud load balancer

- Accelerated Mobile Pages (AMP)

- Rate limiting

- Minification

- Zero-trust capabilities

- Cost-effective

- Reduced carbon footprint

Reviews from real users

“Many websites require an SSL certificate because they sell stuff and want SSL. Cloudflare
comes with an SSL certificate built in. It's automatic. You sign yourself up for Cloudflare, and
an SSL certificate automatically protects your website. If you have a connection between your
website and your host, the server, Cloudflare, and the host, you don't necessarily need a
certificate.” Spencer M., Owner at Tech Exchange

“What I like best about Cloudflare is that my company can use it to trace and manage
applications and monitor traffic. The solution tells you if there's a spike in traffic. Cloudflare
also sends you a link to check your equipment and deployment and track it through peering,
so it's a valuable tool.” Daniel P., Network Engineer at Ufinet

“The most valuable feature of Cloudflare is the GUI. You are able to control the solution very
well through the interface. There is a lot of functionality that is embedded in the service.” PeerSpot user, Competence Center Manager at a tech services company

Cloudflare

Akamai App and API Protector provides website security by preventing DDoS attacks, acting as an application firewall, managing content delivery, and monitoring APIs. It adapts to threat profiles and is used for fast media delivery and identifying malicious activities.

Akamai App and API Protector offers strong protection, adaptable security features, and efficient traffic management. Its WAF blocks IP addresses and country-specific threats while preventing SQL injections. Companies utilize it for scalable CDN services and comprehensive traffic analysis. Known for its cost-effectiveness and user-friendly dashboard, this protector stands out for its customizable rules and technical support. Users also highlight the ease of integration and detailed attack insights available through its advanced dashboard.

What are the key features of Akamai App and API Protector?

DDoS Protection: Strong defense against Distributed Denial of Service attacks.
Scalable CDN: Manages content delivery efficiently under high traffic loads.
WAF Capabilities: Blocks specific IPs and countries, prevents SQL injections.
Traffic Filtering: Analyzes and controls incoming requests to maintain security.
Adaptive Stream Delivery: Adjusts content delivery to meet bandwidth needs.

What benefits should users expect?

Cost-Effectiveness: Provides robust security tools at a competitive price.
Enhanced Security: Comprehensive protection against cyber threats.
Scalability: Easily handles increasing traffic and data loads.
Ease of Integration: Simple integration with existing systems.
Insightful Analytics: Offers data-driven insights into traffic and attack patterns.

In media, Akamai App and API Protector ensures smooth streaming by handling high bandwidth demands. E-commerce companies use it to guard against fraud and data breaches. Financial sectors rely on its ability to protect sensitive transactions. Implementations in healthcare focus on safeguarding patient data while maintaining compliance with regulations.

Akamai

One platform for a consistent application delivery and security experience because nobody has time to learn multiple systems to manage ADC deployments. NetScaler is built with a single code base using a software-based architecture, so no matter which ADC form factor you choose — hardware, virtual machine, bare metal, or container — the behavior will be the same.

NetScaler

Sample Customers

Trusted by over 9,000,000 Internet Applications and APIs, including Nasdaq, Zendesk, Crunchbase, Steve Madden, OkCupid, Cisco, Quizlet, Discord and more.

Douglas Omaha Technology Commission, ZALORA, PrintPlanet

ABB Schweiz, Aer Lingus, AIDS Healthcare Foundation, Amnet Technology Solutions, Aramex International, Ascenty, Atos, Autodesk

Buyer's Guide

Akamai App and API Protector vs. NetScaler

April 2025

Free Report: Akamai App and API Protector vs. NetScaler

Find out what your peers are saying about Akamai App and API Protector vs. NetScaler and other solutions. Updated: April 2025.

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