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Akamai App and API Protector vs NetScaler comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Akamai App and API Protector
Ranking in Web Application Firewall (WAF)
8th
Average Rating
8.4
Number of Reviews
28
Ranking in other categories
Distributed Denial of Service (DDOS) Protection (4th), Cloud and Data Center Security (10th)
NetScaler
Ranking in Web Application Firewall (WAF)
11th
Average Rating
8.4
Number of Reviews
106
Ranking in other categories
Application Delivery Controllers (ADC) (1st), Network Management Applications (4th)
 

Featured Reviews

Deepesh  Singh - PeerSpot reviewer
Jul 9, 2024
Bot Manager and different features to manage threats
As a product, it has good capabilities, including professional support. However, it's risky for us to rely on AI for real-time traffic management. We use in-house analytics but avoid automatic actions due to their high impact. For example, I live in a developing country. Everyone has different types of phones, apps, and everything else. So, if someone is using a legacy phone, that is still a use case here. If AI decides that this is an end-of-life phone or end-of-life Android operating system, it starts blocking that traffic. We may potentially lose millions or probably thousands and hundreds of thousands of hits per second. Everything is all about how well we serve payments because we're into payments. So, AI is used for analytics but not for real-time decisions. We can't afford to block traffic based on AI models due to the variety of devices and operating systems our users have.
DEMİRHAN ÇAVUŞOĞLU - PeerSpot reviewer
Feb 7, 2024
A tool for centralized management including inventory and sales tracking
Citrix ADM provides centralized management for various internal programs, including inventory and sales tracking, communication tools, and office programs such as Teams and Azure We wouldn't have comprehensive insights into our system without Citrix ADM. It provides us with essential information.…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The product has a good UI."
"They have a fantastic tool for analyzing and viewing your traffic."
"All the solution's features are very good."
"The most valuable feature is the DDoS protection, which is the main reason we got it."
"I can attest to its benefits in terms of understanding and mitigating threats...The solution's technical support team seems to be pretty responsive."
"The support that we got from their technical team has been fantastic. I have never experienced this level of support from other CDN providers."
"It gives us a report of traffic. It gives us a report of the day-to-day URL traffic, and it also gives an individual report. If we reach out to Akamai, they give us the IPs as well."
"The features are powerful and better than F5."
"I can turn on features without actually owning a license. I can test them out, I can use them for a while, and then I can be licensed up. That's awesome. I don't have to have a license immediately before I can start to deploy things rapidly, rapid deployment is a plus."
"The best feature of Citrix is its track record of stability in its features."
"We have good customer support."
"Unified Gateway allows me to provide secure external access to applications for suppliers and customers while requiring Multi-Factor Authentication."
"One of its most valuable features is fundamental load balancing, supporting both basic load balancing and database teams."
"Load balancing, cache redirection, content switching, all connected with traffic management."
"The analytics are a great feature."
"It is a very stable solution."
 

Cons

"The solution could offer even more integrations."
"We are experimenting with EdgeWorkers to write our own code at the Edge level. It could grow to be much better."
"The custom rules must be improved."
"One thing I asked them is to integrate the API discovery product that they have and push that data into Akamai App and API Protector so that we do not have two types of reviews to identify the type of traffic. We already know the APIs that are frequently getting used, so analysis becomes easier. We can integrate both products and use them."
"The pricing could be reduced a bit."
"The interface is a little bit clunky and can be improved."
"If we talk about application layer attacks, including WAF, CloudFlare is leading. Akamai can focus a bit more on the application layer attacks and how to protect them."
"The WAF features definitely have a lot of room for improvement. A lot of the WAF is really basic. For some products or some of our solutions, we need to run a second layer of more advanced WAF. If it had better layer seven protection then we would not need a second WAF."
"I think there is always room for improvement in this type of solutions. For example, I think the GUI should be easy to understand."
"Maybe creating policies with simple regular expressions."
"The vendor provides frequent patches, however, the security of the website has room for improvement."
"Citrix should improve the documentation. It is not really clear how to set up many features to our advantage. When we setup Citrix NetScaler ADC, we have to figure it out by ourselves without a lot of documentation."
"In every release - and it doesn't matter if it's a minor release or a major release - they keep moving things around and they keep changing the mechanism. So certain things can work in one version one way, and everything works really well, then when you upgrade it to the next version, it breaks everything because they have a new way of doing it."
"The reporting is not so good. They don't have an application to connect the logs."
"Native integration needs to be improved. You cannot build ISE codes natively. For DevOps, integration would be very helpful because it would be a lot simpler from an operational standpoint."
"When a new version comes out, sometimes, my existing configuration gets wiped out. They should work on this so that my existing configuration doesn't get impacted with an upgrade to a newer version. There could also reduce frequent firmware upgrade activities and have a stable version so that once we upgrade it, we don't have to upgrade it for two to three years."
 

Pricing and Cost Advice

"Its price is slightly high. Every company has a justification for the high price. Overall, it feels worth the money based on how the service has been structured, but we do negotiate it."
"The product’s price is high."
"One reason not all people use Akamai is that it is a little bit more expensive than some other providers."
"The solution is expensive."
"Cost depends on the volume of traffic."
"The price they are offering is quite reasonable for premium customers, but it's very expensive if you're a small and medium-sized enterprises."
"Akamai Web Application Protector is an expensive product."
"There is no license at all for Akamai. They are going to charge us only for the usage."
"The pricing could be lower."
"The solution is expensive compared to one of its competitors."
"For partners, NetScaler is not as expensive price-wise versus F5."
"We are quite happy with price. It's not too high."
"We have all the features and functions of Citrix because we have a premium license."
"The solution is undoubtedly very good, but it is expensive."
"We have a yearly licencing fee, and there are no additional costs."
"After deployment, Citrix Netscaler shifted to a subscription-based license scheme for support, which is slightly more expensive."
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Top Industries

By visitors reading reviews
Financial Services Firm
27%
Computer Software Company
13%
Manufacturing Company
8%
Insurance Company
5%
Educational Organization
17%
Computer Software Company
14%
Financial Services Firm
12%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Akamai Web Application Protector?
The price is higher than others. It could be about 80% to 70% more expensive than other tools. So, it’s not just a slight difference.
What needs improvement with Akamai Web Application Protector?
It could have better analytics and reporting visibility in the OEM console.
What do you like most about Citrix ADC?
The most valuable feature for us is the application firewalling in Citrix NetScaler, ensuring only valid traffic enters our environment.
What is your experience regarding pricing and costs for Citrix ADC?
After deployment, Citrix Netscaler shifted to a subscription-based license scheme for support, which is slightly more expensive.
What needs improvement with Citrix ADC?
Citrix NetScaler is a robust product, but mastering it requires significant learning and training due to its complexity. While it could be easier to manage, it is like transitioning from driving a ...
 

Also Known As

Akamai Web Application Protector, Akamai Kona Site Defender, Akamai Kona DDoS Defender
Citrix ADC, Citrix NetScaler VPX, NetScaler Console, NetScaler Web Application Firewall
 

Learn More

 

Overview

 

Sample Customers

Douglas Omaha Technology Commission, ZALORA, PrintPlanet
ABB Schweiz, Aer Lingus, AIDS Healthcare Foundation, Amnet Technology Solutions, Aramex International, Ascenty, Atos, Autodesk
Find out what your peers are saying about Akamai App and API Protector vs. NetScaler and other solutions. Updated: October 2024.
815,854 professionals have used our research since 2012.