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Cloudflare pros and cons

Vendor: Cloudflare

4.3 out of 5

78 reviews
96% willing to recommend

Pros & Cons summary

Cloudflare offers valuable features such as anti-DDoS, load balancing, and fast DNS services with low latency and effective privacy. Integrated SSL provides automatic protection, but managing DNS can be complex due to challenging APIs and poor integration with solutions like SolarWinds. Reporting needs enhancement and technical support relies on self-service. The pricing is considered steep, potentially lacking options for smaller enterprises, despite promises of low latency and high uptime.

Buyer's Guide

Get pricing advice, tips, use cases and valuable features from real users of this product.

Prominent pros & cons

PROS

Cloudflare offers a free version with valuable features like anti-DDoS and load balancing.

The DNS is fast, secure, and provides low latency with effective privacy measures.

Cloudflare's integrated SSL certificate ensures automatic website protection upon sign-up.

Its DDoS protection and web application firewall provide comprehensive security against threats.

Cloudflare makes DNS management and configuration straightforward and efficient for multiple users.

CONS

There are challenges with DNS management, as APIs are difficult to work with and not well-integrated with other monitoring solutions like SolarWinds.

Reporting and analytics need improvement for better insights and understanding of traffic and performance issues.

Pricing and cost structure are seen as high, with calls for a mid-tier pricing option to suit smaller enterprises.

Technical support is lacking, not providing hands-on assistance but rather relying on a self-service model.

Cloudflare has issues with consistently providing low latencies and overpricing despite claims of high uptime.

Cloudflare Pros review quotes

CEO with 51-200 employees

Nov 5, 2014

Because our website is blazing fast it improves our conversion rates.

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Systems Engineer at a tech services company with 51-200 employees

May 20, 2015

The aggressive caching and DDOS mitigation are the most valuable features offered by Cloudflare.

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Information Security Consultant at a tech services company with 51-200 employees

May 21, 2015

Their free account offers an awful lot of functionality and savings alone, before you get on to the minimal $20 a month for a Pro account which comes with its own great list of features.

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Business process Advisor for RTP at a energy/utilities company with 10,001+ employees

Dec 3, 2015

From a technical point of view, Cloudflare is the best CDN.

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IT Consultant, Business Owner, Lecturer at a tech consulting company with 10,001+ employees

Jun 24, 2015

Using the CDN of Cloudflare improved the speed significantly, reducing the page loading times to appropriate levels.

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Co Founder at a tech services company with 51-200 employees

Jul 19, 2015

I have not had a DDOS attack since, or at least not become unavailable due to DDOS which means my ROI is pretty good.

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Shift Lead with 501-1,000 employees

Jul 27, 2015

CloudFlare has positively improved my site's speed, performance and security.

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Linux/Cisco/Microsoft Infraestructure Manager at a tech services company with 51-200 employees

Aug 16, 2016

DDoS protection is this product’s most valuable feature.

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Online Marketing & Development Manager at a engineering company with 501-1,000 employees

Jan 15, 2017

CloudFlare provides an answer to a variety of issues, so it gives you very high value for your money.

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Systems and New Media Manager at a leisure / travel company with 51-200 employees

Sep 8, 2016

CloudFlare's caching brings the load speed down from 4.32 seconds to 2.45 seconds.

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Cloudflare Cons review quotes

CEO with 51-200 employees

Nov 5, 2014

We experienced some downtime in the fall of 2013, causing us to switch to Incapsula.

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Systems Engineer at a tech services company with 51-200 employees

May 20, 2015

More insight into analytics and threats would be a good place to start improving Cloudflare.

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Information Security Consultant at a tech services company with 51-200 employees

May 21, 2015

Flexible SSL is nothing more than an illusion of security that you're presenting to your visitors.

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Free Report: Cloudflare Reviews and More

Learn what your peers think about Cloudflare. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.

885,444 professionals have used our research since 2012.

Business process Advisor for RTP at a energy/utilities company with 10,001+ employees

Dec 3, 2015

At the end, it is worth than giving your house keys to the NSA.

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IT Consultant, Business Owner, Lecturer at a tech consulting company with 10,001+ employees

Jun 24, 2015

Yes, there were a few times when some of their CDN nodes would fail, creating serious speed issues with the site without any warning or notification from their side.

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Co Founder at a tech services company with 51-200 employees

Jul 19, 2015

Honestly the product has not really improved the way of my organisation.

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Shift Lead with 501-1,000 employees

Jul 27, 2015

I have found CloudFlare's support to be unresponsive at times, and not very helpful with providing technical details for issues that we have reported over the years.

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Linux/Cisco/Microsoft Infraestructure Manager at a tech services company with 51-200 employees

Aug 16, 2016

I would like to not need a separate server for non-www redirection under the CNAME setup option.

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Online Marketing & Development Manager at a engineering company with 501-1,000 employees

Jan 15, 2017

With CDN loads, sometimes we get an error that the host server is unavailable when the connection between CloudFlare and the server timed out.

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Systems and New Media Manager at a leisure / travel company with 51-200 employees

Sep 8, 2016

The Always Online feature has room for improvement. It seems to work sometimes and not others even with the pro version.

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