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Cloudflare Web Application Firewall vs NetScaler comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jan 1, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cloudflare
Sponsored
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
74
Ranking in other categories
CDN (1st), Distributed Denial-of-Service (DDoS) Protection (1st), Managed DNS (1st), Cloud Security Posture Management (CSPM) (14th)
Cloudflare Web Application ...
Average Rating
8.4
Reviews Sentiment
7.5
Number of Reviews
23
Ranking in other categories
Web Application Firewall (WAF) (7th)
NetScaler
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
107
Ranking in other categories
Application Delivery Controllers (ADC) (1st), Network Management Applications (3rd), Web Application Firewall (WAF) (12th)
 

Featured Reviews

Spencer Malmad - PeerSpot reviewer
It's easy to set up because you point the DNS to it, and it's working in under 15 minutes
Cloudflare is highly scalable. Cloudflare is a system with a web portal that the end users like me see. It's a console where we can adjust the DNS, caching, and security features all in that console. Cloudflare owns thousands of servers across the world that cache the data. It's a powerful solution. When clients sign up for Cloudflare, they're getting this monster content delivery network, security, and a web application firewall in one. It's all rolled into one, and it's massive. Unless you have your website hosted on a massive hosting provider, there's no way that you can deliver the amount of data that Cloudflare can provide to the end users. If you have static content, there's no way that you can ever match what Cloudflare can do. Obviously, there are competitors to Cloudflare that do the same, but I'm saying other types of solutions. Let's say you go with F5. Great, that's on-prem. That's in your colo. You can't deliver as much data to the internet as you can with a CDN. You don't have to spend $20,000 on a net scaler, F5, or whatever Cisco's selling now. You don't have to buy that. You pay them $50 a month or $150 a month. It's totally worth it because even in five years, you'll never get the performance value, not just the actual ROI. You have to consider how much throughput you can get with Cloudflare.
SachidDoshi - PeerSpot reviewer
Offers a huge signature repository and is superiorly effective in mitigating DDoS attacks
The solution's learning curve can still be further reduced, which presently stands at two or three months. The product has a custom rule set that users can modify and manifest as needed. The vendor can probably shorten the learning curve using cutting-edge technologies like AI. The solution provider can also work around the web applications and identify the toolset that needs to be implemented to deploy the solution in less time. The vendor has launched a SASE product that can function with Cloudflare Web Application Firewall, but many improvements are needed in terms of features, such as the web filtering feature, and CASB has not yet been added.
VivekKumar10 - PeerSpot reviewer
Good stability and offers various valuable features like WAF
Pricing is one area for improvement. It's on the higher side because NetScaler is a premium product used for over 70% of internet traffic worldwide. However, price is not the only concern. Manageability and adaptability can also be challenging for end customers, who may require the assistance of experts like us to deploy and manage the product effectively. Although this is good for us as partners, it can limit the product's appeal to customers who prioritize ease of use. Moreover, having some GUI-based tools for log management and troubleshooting would be helpful and make it easier for customers to manage and troubleshoot their databases. For the future release of Citrix NetScaler, I would like to see better pricing, as well as improved manageability and log management features. Another thing is if a problem occurs, we have to rely on the central support system. We need to collect the log and send it back to support for analysis, and then Citrix support will provide the solution. It would be much easier to troubleshoot if something is handy, such as a web portal or a common platform where customers can upload logs and resolve some of the issues automatically.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is a fast and secure DNS."
"Cloudflare allows us to self-host services such as Rocket.Chat and Node-RED, in high-availability mode, thanks to round robin DNS which allows us to share one hostname between our two locations."
"Its most significant benefit to date is the speed with which it refreshes DNS records on the internet once you change it. If you are changing a website or registering a new record, it is very quick."
"Generally, I am satisfied with this product."
"The features of Cloudflare were found to be more beneficial and led to the decision to utilize it over other options."
"The UI is good."
"Its ease of integration with Office 365 and the fact that it's a good product compared to what I had before"
"The DDoS protection is the most valuable aspect of the solution."
"The security features are valuable. The particular feature we use is called OWASP."
"The rate limiting features and customizations in terms of URL match and applying policies are valuable to me."
"The setup process is very simple for me."
"It's pretty convenient and pretty easy to set up and run. And then kind of for static content, it also offers caching."
"The product has improved our security posture by blocking bad actors."
"The integration of Cloudflare with Cloud Suite is its most valuable feature."
"The product has a valuable security control functionality."
"We like that there's load balancing, firewall capabilities, DDoS protection, et cetera, all covered by Cloudflare."
"For NetScaler, our major use cases are database load balancing, PowerVPN VPN access gateway, WAF (Web Application Firewall), and content switching."
"It is the best product out there."
"My customers have told me that the performance of this solution is good."
"Just one solution can handle thousands of users... So, it is a very convenient tool to use."
"My clients use it for load balancing."
"The solution was very easy to deploy."
"Citrix is good for application protection."
"The solution is very stable. We don't have any downtime or issues of that nature."
 

Cons

"It should be easier to collect the logs with companies like Sumo. However, based on my discussions with the salespeople, I understand that's how they make their money. With the enterprise product, they want people doing those kinds of enterprise features to do the logging. They want them to pay a lot of money, and that's where I have an issue with them. That should be a default. You should be able to get the log no matter what. The logging should be universal."
"We have noticed multiple instances where Cloudflare falsely indicates that our servers are down, even when there is no actual load on them. This makes it challenging for us to identify the exact issue."
"The tool needs to improve caching of servers. The product needs to include PFX certificate as well."
"It should have easier documentation for the configuration. It's very technical and people who aren't technical should also be able to do the configuration."
"An integrated SSO feature would be useful for Cloudflare DNS."
"The pricing could be improved."
"Cloudflare doesn't have a reverse lookup. We can only do a DNS lookup to get the IP address from the hostname. It doesn't work if you want to look up the hostname from an IPA address."
"In the last two years, there has been a certain amount of downtime when using the VDM."
"I have experienced some difficulties with Cloudflare's support as a customer based in India."
"Their documentation could be better. They don't have documentation that explains everything well. They have documentation for everything you're looking for, but they lack a single piece of documentation to tie everything together. As a new user or beginner, it took us a little bit of time to figure out how to put all these things in place."
"If they add logs history within the Cloudflare offering, that would be a great benefit."
"Its stability could be better."
"Support can be challenging at times."
"The learning curve was steep initially."
"The reporting could be more granular."
"The solution's learning curve can still be further reduced"
"I feel that Citrix NetScaler's customer support needs to improve."
"Citrix ADC can improve if it provides a more user-friendly interface and clear working protocols. Citrix is not working with classic RFC, it is working with Citrix RFC, which is not common in the world. If engineers of Citrix can provide us with more information on working with the classic IP networks it would be a benefit."
"Citrix NetScaler has been recently acquired by another company and the support has been negatively impacted, the solution is at its end of life. The support for the solution could improve. The sales team needs to be improved."
"The security is okay, but the monitoring and reporting need improvement."
"The customization has always been a key area where some improvements are required. In the beginning, everything was for customizing the outer shell of it. You had to use the command-based utility and you had to do a lot of manual work. They have improved it a little bit and now there are some GUI-based functionalities that can be used. However, more can be done that doesn't require a lot of intervention. Right now there are some features, there are some customizations that can be done, but it's still very tedious, very cumbersome, a lot of work. So that could be simplified."
"Technical support could be improved."
"Development team's response time could be better."
"The SLB could be better, and they should improve it."
 

Pricing and Cost Advice

"I believe their performance has improved, but I'd like to refrain from discussing the pricing aspect related to the cloud. The pricing, in my opinion, could be simplified, and I think they should consider reevaluating the pricing for support, as it can be quite high. At times, this cost can make it challenging to choose CARFAGuard or opt for the support."
"We are using the free tier of the solution."
"The pricing depends on the usage, but the cheapest would be around 5,000 USD a month."
"In terms of licensing costs, we don't pay for licensing for Cloudflare. We only establish communication, then for peering, Cloudflare takes care of the cross-connection in different data centers."
"The cost primarily depends on the size of the organization."
"There are no additional costs beyond the standard licensing fees."
"Cloudflare's pricing is not much higher and is good for middle-level organizations."
"The solution has many features but there are ones that you need to pay for. Sometimes you have to find out which is available for free and which you have to pay for."
"We pay $210 per month for CloudFlare WAF."
"It starts at $20 and can easily go up to $200 monthly"
"The pricing model is very straightforward compared to the competition. You just pay per month for the product and usage."
"Cloudflare offers different types of subscriptions for businesses, enterprises, and personal users, and the pricing is negotiable."
"The solution is expensive."
"The solution's pricing option needs to be more transparent for enterprise clients."
"It is not too pricey."
"Cloudflare Web Application Firewall is more affordable than other solutions."
"We have been evaluating F5, Citrix, and other ADC products. Citrix is the most expense of all of them."
"There isn't much of a difference between the cost of Citrix and that of other similar solutions."
"You get the value for your money. There aren't any hidden fees."
"The solution is undoubtedly very good, but it is expensive."
"Regarding pricing, while it's expensive, I can't comment on the exact ROI without a budget analysis. However, in terms of service quality, it's worth the price."
"It is very pricey, but we get it. If you need the best, money shouldn't be a problem."
"We get value for money. Its price is fair. I don't think it is overpriced."
"The license for Citrix NetScaler is on an annual basis and it is reasonably priced."
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Top Industries

By visitors reading reviews
Educational Organization
19%
Computer Software Company
13%
Comms Service Provider
9%
Financial Services Firm
8%
Educational Organization
23%
Computer Software Company
14%
Financial Services Firm
7%
Manufacturing Company
6%
Computer Software Company
15%
Educational Organization
14%
Financial Services Firm
11%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Which is the best DDoS protection solution for a big ISP for monitoring and mitigating?
Cloudflare. We are moving from Akamai prolexic to Cloudflare. Cloudflare anycast network outperforms Akamai static GR...
Which would you choose - Cloudflare DNS or Quad9?
Cloudflare DNS is a very fast, very reliable public DNS resolver. It is an enterprise-grade authoritative DNS service...
What do you like most about Cloudflare?
Cloudflare offers CDN and DDoS protection. We have the front end, API, and database in how you structure applications.
What do you like most about Cloudflare Web Application Firewall?
The product has a valuable security control functionality.
What is your experience regarding pricing and costs for Cloudflare Web Application Firewall?
Cloudflare is cheaper compared to Azure WAF, which I have considered before.
What needs improvement with Cloudflare Web Application Firewall?
The product can improve by having more multitenancy capability, which is currently not available. This improvement wo...
What do you like most about Citrix ADC?
The most valuable feature for us is the application firewalling in Citrix NetScaler, ensuring only valid traffic ente...
What is your experience regarding pricing and costs for Citrix ADC?
After deployment, Citrix Netscaler shifted to a subscription-based license scheme for support, which is slightly more...
What needs improvement with Citrix ADC?
Citrix NetScaler is a robust product, but mastering it requires significant learning and training due to its complexi...
 

Also Known As

Cloudflare DNS
Cloudflare WAF
Citrix ADC, Citrix NetScaler VPX, NetScaler Console, NetScaler Web Application Firewall
 

Overview

 

Sample Customers

Trusted by over 9,000,000 Internet Applications and APIs, including Nasdaq, Zendesk, Crunchbase, Steve Madden, OkCupid, Cisco, Quizlet, Discord and more.
crunchbase, udacity, marketo, okcupid, zendesk
ABB Schweiz, Aer Lingus, AIDS Healthcare Foundation, Amnet Technology Solutions, Aramex International, Ascenty, Atos, Autodesk
Find out what your peers are saying about Cloudflare Web Application Firewall vs. NetScaler and other solutions. Updated: April 2025.
847,772 professionals have used our research since 2012.