NetScaler Reviews

We basically use it for money transactions, important call centers, and cash centers.

Its flexibility, agility, and robustness are the most valuable. Its management and implementation are also quite easy.

Citrix ADC can be really complex. It isn't very simple like some other appliances that I've worked with. You need a lot of skill and experience to manage it. I'm not talking about a year or two. You need at least four years to understand it very well. It is not that easy to learn. They should make it a lot simpler for users to understand the management of it. They can also provide some additional training. The material they have on the site is not sufficient enough for you to understand how to manage it. Their training is expensive, and not everyone has the funds and experience for it.

Citrix isn't very popular around these parts of the world. So, it can use some more marketing, sales, enlightenment, and advertisement. These could bring more market for them. Basically, there are just a few companies that really go for Citrix. Most of the companies go for VMware because they marketed themselves more than Citrix. There isn't much difference between Citrix and VMware. VMware is a little more robust than Citrix. Citrix has focused more on desktops rather than server virtualization, and that's the advantage VMware has over Citrix.

Citrix also needs to educate and inform users about the infrastructure that is supported with a version. Currently, if the customers don't look at the datasheet, they might miss this important information.

I have been using this solution for four years.

If you don't go and search for information in the datasheet and confirm which infrastructure is compatible with Citrix, it might blow up in your face. Citrix needs to work on this. They need to educate more and put more data to inform that not all infrastructure can go with this version of Citrix. 

It is highly scalable. We have 1,000 users currently, and we have plans to increase its usage.

I am not sure if we have technical support from Citrix. If your version is out of date, you do not get any support from Citrix, even if you've been a loyal customer for a decade. That's a loophole, and there is no grace period for their licenses once they're expired. They should work on that and at least give you a grace period of 90 days or 60 days prior to renewing your licenses with them. We had some problems not long ago and needed their support, but because of the version we were running back then, they denied any support, and we ran into some productivity problems and service downtime as a whole.

For me, it is easy, but other people might see it as complex.

It is very pricey, but we get it. If you need the best, money shouldn't be a problem.

You need to understand the infrastructure first before delving into it. If you don't have proper knowledge about it, you might run into problems while managing it. Not everyone has the skill to manage Citrix ADC. So, I advise everyone to get proper training and education before implementing it. It is very important.

I would rate Citrix ADC a nine out of ten.

The primary use of this solution is application delivery. It provides access.

This solution is a gateway to the public cloud.

The most valuable feature of this solution is that it is very light. Once you log in, you have your applications delivered. It is not heavy over the internet or the web.

My customers have told me that the performance of this solution is good.

I would like to see multifactor authentication added to this solution to improve the security.

In terms of stability, this solution is quite good.

There are some things that I am not fully clear about when it comes to the physical appliance because I have not used it before. Currently, I am using the virtual appliance and it is scalable.

We have approximately one hundred users. We have no plans to increase usage at this time.

My consultant handles the first level of technical support for me.

I have not tried other solutions.

The initial setup of this solution is not complex. I think that it's quite simple.

The deployment takes approximately one or two days.

I have a consultant who handles the deployment of this solution for me.

We have the option of configuring the workspace or the receiver for clients to connect, or they can use the URL option and then login. I prefer using the URL that is on the web.

This is a solution that I have used for years and I recommend it.

I would rate this solution an eight out of ten.

We use the product for load balancing and as a reverse proxy solution.

The tool's pricing is a pain point since we have many cheaper alternatives. 

I have been working with the solution for five years. 

I rate Citrix ADM's stability a nine out of ten. 

I rate the tool's scalability a seven out of ten. 

Citrix ADM has a good tech support. 

Neutral

I rate the solution's deployment an eight out of ten, and was straightforward. It was completed in three weeks. 

Our customers are mostly medium enterprises. 

I rate the tool's pricing an eight out of ten. 

I rate Citrix ADM a seven out of ten. 

We use it for load balancing.

The load balancing feature and the fact that you can do context switching in the WAF are the most valuable. We majorly use it for load balancing, but we also use it for context switching in the WAF. It is also robust and very easy to work with and manage.

They can improve the scalability and the multi-tenancy feature. 

We recently tried to configure an authentication, and we ran into some issues while using the web-based GUI. It was very slow when you log in with your credentials in the web-based GUI. Each time we clicked on the menu, it tried to do the authentication. It works properly in the console. 

I have been working with Citrix ADC for six years.

Its scalability is not good enough. We can't scale the model that we have to the one that is used for multi-tenancy. We need mobile multi-tenancy. Scalability is a big requirement for us. That's why we are looking at a different model.

Their technical support has been okay. It is fine, but it can be improved.

I have used an F5 solution. In F5, you have to do a lot of coding and scripting to be able to achieve certain things. Citrix is very straightforward because of the infrastructure that we run. It is very easy to spin up services. F5 is not straightforward.

I wouldn't say that it was tedious. It was pretty much straightforward for us.

We had a vendor who was experienced in deploying this solution. After the POC, it was easy for us to deploy this solution. We have less than 20 engineers to maintain this solution.

We get value for money. Its price is fair. I don't think it is overpriced. 

I would recommend this solution. It is cloud-ready. It can be deployed on the cloud as well as on-premises. 

I would rate Citrix ADC an eight out of ten. There are some flaws that need to be corrected.

We primarily use it for load balancers. 

It has helped us to increase the resiliency and performance of the application.

There are multiple features that I have found to be valuable including load balancing, supply authentication, web for application firewall, and the reverse proxy.

The technical support has room for improvement. 

Stability is amazing. 

Scalability is amazing. There are 1,000 plus employees that are using it. Anybody from the CEO to the technicians or the receptionists.

The initial setup was straightforward. We only required one staff member for the deployment. 

You get the value for your money. There aren't any hidden fees. 

It's one of the best application delivery controllers available in the market and it requires very minimal administrative effort to manage it.

I would rate it a ten out of ten. 

Citrix NetScaler is an Application Delivery Controller which we use to manage our gateway load balancing and web solution.

Citrix NetScaler supports our virtual appliance solutions.

Citrix NetScaler is a complete solution that is customizable, easy to configure, and has the most features.

Citrix NetScaler has stopped supporting the older versions and that has made it difficult for some of our clients. I would like to have continued support for older versions of the solution.

The vendor provides frequent patches, however, the security of the website has room for improvement.

The cost of the solution has room for improvement.

I have been using the solution for almost six years.

The solution is stable.

The solution is scalable.

The tech support is good.

Positive

The older version was complex to set up but now the solution's GUI is easy to configure.

The deployment consists of going to the storefront and configuring Citrix NetScaler on-premises.

The deployment does not take long but after the basic configuration, we have to customize based on the customer's requirements.

The implementation is completed in-house.

Our clients have seen a return on investment.

I give the price of the solution a seven out of ten.

I give the solution an eight out of ten.

The maintenance of the solution is not complex.

Citrix NetScaler is the best Application Delivery Controller on the market and I recommend it to others.

I like app flows and custom flows. They integrate with multiple flows.

Citrix ADC is a complex product, and it takes time to understand these things. But the documentation is poor, and the deployment is difficult. Integration could also be better because what I find is that you cannot easily integrate the panel in the second sector. What I have found is that in the last index, there is a limitation when getting validated. Technical support could also be better.

I have been working with Citrix ADC for about six months.

My impression is that they are okay but have room for improvement. Technical support is not excellent, but not that bad either. In some cases, in some calls, we got the answer upfront, or one was given later. But most of the time, we have to do a follow-up call.

The initial setup was complex for me.

I would recommend this solution to potential users because most are working from home in today's scenario. 

On a scale from one to ten, I would give Citrix ADC a seven.

We use it for our clients' the desktops for their virtual machines.

I like the ease of use. It's easy to manage. I also like it's ease of use with virtualization technologies with applications.

Integration with other third party providers and third party applications could be better because it can be a bit complex at present.

Screen resolution needs improvement as well.

I've been using it for two years.

It is stable.

It is a scalable solution.

Technical support has been helpful.

Citrix ADC is quite easy to set up, and the deployment took us about four to five days. However, if all factors are available it should take a couple of hours.

I would suggest that you use Citrix ADC, but you may need to watch out a bit for possible latency issues when you use some of their virtualization solutions. However, it's still good, compared to some other products.

I would rate Citrix ADC at seven on a scale from one to ten.