NetScaler Reviews

We used this mostly for disaster recovery plan (DRP), for global service load balancing, and Citrix Access Gateway. 

What I found most valuable from Citrix ADC were the Content Switching and Integrated Caching features which were the things we commonly installed for our customers.

The only thing customers told me that could be improved is that they would like to be able to purchase and receive the products in one box, rather than two boxes. This is something related to marketing, though.

We were partners with Citrix for 15 years. We used it for 15 years.

I also found this solution to be stable.

I found it to be scalable.

Our customers' feedback was that support wasn't the best. Cases were often on queue and there were delays in solving their issues, leading to customers getting angry. Support could be improved.

I was able to try F5 and Radware. The price for Citrix ADC here in Mexico was good when you compare it with F5 and Radware.

The setup was easy. For the first version of this solution, it was not very user-friendly, but in the last edition we used, the setup was very user-friendly.

We implemented it for our customers through our in-house team of 3 consultants. I think 3 people is sufficient for implementing this solution to our customers.

I was able to evaluate F5 and Radware.

My rating for this solution is ten out of ten. I think it is the best product ever.

My recommendation is for customers here in Mexico to try it. I feel it is the best solution in the market, at least here in Mexico. My message to customers here is to try it and they'll never be disappointed with this magic box.

We primarily use it for load balancers. 

It has helped us to increase the resiliency and performance of the application.

There are multiple features that I have found to be valuable including load balancing, supply authentication, web for application firewall, and the reverse proxy.

The technical support has room for improvement. 

Stability is amazing. 

Scalability is amazing. There are 1,000 plus employees that are using it. Anybody from the CEO to the technicians or the receptionists.

The initial setup was straightforward. We only required one staff member for the deployment. 

You get the value for your money. There aren't any hidden fees. 

It's one of the best application delivery controllers available in the market and it requires very minimal administrative effort to manage it.

I would rate it a ten out of ten. 

I use Citrix NetScaler as a gateway to provide secure access to virtualized desktops and applications.

Citrix NetScaler offers robust security features, including SmartAccess and customizable policies, making it a reliable choice for safeguarding user data. The seamless integration with Citrix tools enhances both performance and security, creating a powerful combination for optimal IT environments.

There is room for improvement regarding the pricing policy for Citrix offices. In the past, the gateway was cost-effective, but there has been a shift, and the current pricing seems too high.

I have been working with Citrix NetScaler for many years.

I would rate the stability of the solution as a seven out of ten.

I would rate the scalability of the solution as an eight out of ten.

Tech support for NetScaler can be frustrating. When opening a case, I often spend much time with first-level support, who sometimes lack programming knowledge. The process involves repeating details when the case is escalated to an engineer which causes delays. Overall, I would rate the support as a three out of ten.

Neutral

Before using Citrix NetScaler, I had experience with similar products. I recall working with Citrix Gateway for server access, but it involved a server running an application on a Windows server. I have also dabbled a bit with other vendors like F5 for feature integration. However, integrating with Citrix has been challenging as they are not very open to external integrations.

The solution is quite expensive. Regular security audits reveal frequent vulnerabilities, requiring monthly patches.

Overall, I would rate Citrix NetScaler as a seven out of ten.

We use the product for load balancing and as a reverse proxy solution.

The tool's pricing is a pain point since we have many cheaper alternatives. 

I have been working with the solution for five years. 

I rate Citrix ADM's stability a nine out of ten. 

I rate the tool's scalability a seven out of ten. 

Citrix ADM has a good tech support. 

Neutral

I rate the solution's deployment an eight out of ten, and was straightforward. It was completed in three weeks. 

Our customers are mostly medium enterprises. 

I rate the tool's pricing an eight out of ten. 

I rate Citrix ADM a seven out of ten. 

I use the solution for its access gateway and endpoint management features to balance services.

The solution's most valuable features are low latency, reverse proxy, content switching, and access gateway.

We face challenges with the solution's firmware upgrades frequently. They should improve this particular area. 

I have been using the solution for nine years.

I rate the solution's stability as an eight. 

It is a very scalable solution. 

The solution's technical support team is good.

The solution's initial setup was straightforward. The deployment takes only a few hours. I rate the process a ten out of ten.

It is an enterprise solution. Thus, its costs are reasonable.

I recommend the solution to others and rate it as a ten. 

We use this solution for screening access, so certain people have access to certain applications. It's a good solution to deliver applications to users who are located in geographically distinct locations. The product means you can have control and still deliver the applications. We have a partnership with Citrix and I'm technology vice president. 

I like that the solution can be made available on any device and can be accessed on a wide area network - it allows for better performance for technology applications.

The process itself could be improved by making it more flexible because it has become really complicated to deploy. Implementing the application delivery mechanism model system has become more difficult over time and more complicated to handle.

I would like to see a simplification of initials. 

I've been using this solution for a very long time, since it was first established. 

It's a stable solution. 

It's a scalable solution. 

Technical support is average, sometimes response times are a little slow.

Deployment takes quite a lot of planning and the cost of implementation is based on the number of users. You need to have clarity about the architecture to get an idea of how long deployment will take.  

If a company wants to have a secure environment and they want the performance then this is a good solution.

I would rate this solution a nine out of 10. 

The primary use case is for troubleshooting how users are experiencing the Citrix environment.

The most valuable features are for the ADMs and the overall monitoring environment.

I would like to see the virtual and desktop license included in the pricing.

I have been working with Citrix ADM for a number of years.

I have found the scalability to be acceptable.

The initial setup was straightforward and simple. The installation took about an hour.

I did the installation in-house.

The pricing could be lower. The actual device itself is included in the license, so the fact that you have to license virtual machines on it is the price point that could be lower.

I would rate Citrix ADM an eight on a scale of one to ten.

Citrix ADC is primarily used for load balancing exchange and other internal IT systems.

It is simple for both IT specialists and customers. With other products, we cannot leave the customer untrained. We can leave the customer during the early stages using Citrix ADC.

The stability of Citrix ADC needs to be improved.

The technical support could be improved. They do not respond or assist customers in a timely manner.

I have been working with Citrix ADC for approximately eight years.

It is typically deployed on-premises, but it is occasionally deployed on a hybrid cloud.

There have been many crashes since the last build.

Citrix ADC is easy to scale.

Technical support is different in every situation. In one case it went very well and quickly other cases it took longer.

Technical support could improve, but it is possible that my issue was complicated.

I am also working with F5, Kemp, Barracuda, Cisco, and NGINX.

Loadbalancer.org is less complex than Citrix. In some cases, our customers do not have an engineer on staff who can support this device.

These customers have a large number of Linux engineers but don't have the money. We suggested using Loadbalancer.org and other open-source tools. Many customers are of different sizes and have different budgets.

The installation is simple for both manual configuration and automatic deployment.

Our company is partners with Citrix and F5 BIG-IP.

I would rate Citrix ADC an eight out of ten.