Our company is based in Ecuador. I'm a key account manager and a business consultant.
With Citrix ADC, our clients can improve their security, performance, and they can escalate when they need it. It's a complete solution for application delivery and security.
When it comes to all Citrix products, price is an issue, because all their products are complete solutions. They have all the characteristics that our clients require, but it almost falls down when we are competing with less expensive solutions.
In Ecuador, people don't just rely on the functionalities of a solution, the price point is very important, even though they know that Citrix is a better product. I'd like to see a different licensing model that would take all that into account.
I've been using this solution for three years.
The solution is scalable and flexible.
Most of our clients don't require support for the product. We manage the solution and organize periodical maintenance. If there are any firmware updates or a patch that Citrix has released, we install them.
The implementation is quite difficult. We have one person who is certified in the solution and has a lot of experience with the products. Our other technicians don't have as much experience and implementation of ADC is complex for them.
Citrix ADC is one of the main elements of the SEA approach that Garner has released. Users can manage their applications, as well as monitor and improve all the security that they need.
I rate this solution 10 out of 10.
For me using NetScaler was useful because Citrix offers it as a virtual appliance, which means that the user is able to use virtual appliances in non-production environments as a cost saving measure.