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IT Lead at 0
Real User
Top 5Leaderboard
A cloud-based EDR solution that offers protection from security incidents
Pros and Cons
  • "Bitdefender Total Security is a cloud-based solution with lower costs. We haven't encountered any security issues since using the product."
  • "Bitdefender Total Security needs to improve its security features."

What is our primary use case?

We use the tool for endpoint protection. 

What is most valuable?

Bitdefender Total Security is a cloud-based solution with lower costs. We haven't encountered any security issues since using the product. 

What needs improvement?

Bitdefender Total Security needs to improve its security features. 

For how long have I used the solution?

I have been using the product for a year. 

Buyer's Guide
Bitdefender Total Security
November 2024
Learn what your peers think about Bitdefender Total Security. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
814,649 professionals have used our research since 2012.

What do I think about the stability of the solution?

I rate the solution's stability an eight out of ten. 

What do I think about the scalability of the solution?

I rate Bitdefender Total Security's scalability a nine out of ten. My company has 6000 users. 

How are customer service and support?

Bitdefender Total Security's customer service is good. 

How was the initial setup?

Bitdefender Total Security's deployment is easy.

What was our ROI?

The EDR is ten times cheaper compared to other products. 

What other advice do I have?

I rate Bitdefender Total Security an eight out of ten. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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PeerSpot user
Real User
Top 5
A stable security solution to protect all devices
Pros and Cons
  • "The product is stable"
  • "The solution could improve the way they manage it."

What is our primary use case?

We use Bitdefender Total Security to protect all our devices, including PCs, phones, and telephones.

What is most valuable?

The product is stable, and there are no issues with performance.

What needs improvement?

The solution could improve the way they manage it.

Also, I had some password protection issues. You can’t save your password in one place for all data types.

For how long have I used the solution?

I have been using Bitdefender Total Security for less than a year.

What do I think about the stability of the solution?

The product is fully stable.

I rate the solution’s stability a ten out of ten.

What do I think about the scalability of the solution?

I'm alone in the company and have ten licenses.

How are customer service and support?

Customer support could respond faster.

How was the initial setup?

The initial setup is straightforward. You need a new phone, PC, laptop, or whatever you want to protect. It's really easy to install.

For deployment, you either go to your user link or scan the QR code to start the installation.

What's my experience with pricing, setup cost, and licensing?

The product is not expensive.

What other advice do I have?

I was protected, so I didn't get any inconvenience.

Overall, I rate the solution a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Bitdefender Total Security
November 2024
Learn what your peers think about Bitdefender Total Security. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
814,649 professionals have used our research since 2012.
Systems Engineer at a tech services company with 11-50 employees
Reseller
Top 5Leaderboard
Provides vulnerability scanning, assessment, and patch management
Pros and Cons
  • "The software consolidates multiple features under one license. Bitdefender protects against ransomware attacks. Furthermore, it covers various devices under a single subscription."
  • "Bitdefender Total Security must expand its global presence, particularly in establishing legal offices in various countries, including Saudi Arabia."

What is our primary use case?

We use Bitdefender Total Security for vulnerability scanning, assessment, and patch management. We use it personally and at home. It also provides ransomware protection and a VPN feature.

As a partner with Bitdefender, you may receive marketing support and resources, including funds allocated for promotional activities.

What is most valuable?

The software consolidates multiple features under one license. Bitdefender protects against ransomware attacks. Furthermore, it covers various devices under a single subscription.

Bitdefender Total Security offers a feature known as Bitdefender Central, accessible through Bitdefender.com. This centralized management console is designed for consumer use, providing a convenient platform for managing multiple PCs from a single interface. One notable offering within Bitdefender's consumer range is the Family Pack, which allows users to manage various consumer PCs through this unified management solution. This centralized management capability distinguishes Bitdefender Total Security from its competitors, providing users with added convenience and control over their security setup.

What needs improvement?

Bitdefender Total Security must expand its global presence, particularly in establishing legal offices in various countries, including Saudi Arabia. Other competitors already have legal offices in most locations worldwide.

What do I think about the stability of the solution?

The solution's stability is good.

What do I think about the scalability of the solution?

The solution's scalability is good.

How are customer service and support?

Bitdefender Total Security offers various support options, including phone, email, and online technical support. Users can access these options through the technical support page. Upon filling out the form detailing the issue, a technical support engineer will join the user via chat to assist them.
They fulfilled our request without hesitation. They communicated with higher management, and the changes were implemented. Initially, the Total Security license was valid for only one PC. We asked if it could be extended to cover multiple PCs under one license. They agreed, and the following license they provided us supports three devices. This is a significant improvement from the previous setup, which only covered one device per license.

How would you rate customer service and support?

Positive

How was the initial setup?

The installation process of the solution is easier for most consumers than enterprise-level solutions.

What's my experience with pricing, setup cost, and licensing?

Bitdefender Total Security offers comprehensive protection at a competitive price. It is expensive, but the license is worth it. It can be registered under a different name if you want an additional license.

Which other solutions did I evaluate?

The platform is progressing in its development and expansion, particularly within the Middle East region. As an AI-centric company, they have been dedicated to innovation since their inception, differentiating themselves from competitors like Lugarath, QRadar, and Splunk, which typically add AI capabilities to existing traditional solutions.


What other advice do I have?

Bitdefender is highly regarded for its comprehensive features and built-in EDR capabilities. 

Overall, I rate this solution an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: reseller
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Network Administrator at Communication Progress
Real User
Top 5
A scalable solution with Autopilot feature that helps to block suspcious internet traffic
Pros and Cons
  • "The tool blocks malicious downloads. Its most valuable feature is the Autopilot mode."
  • "Bitdefender Total Security should improve its resource usage. It should also work on cloud storage."

What is our primary use case?

I use the product for internet traffic and scan as an antivirus.

What is most valuable?

The tool blocks malicious downloads. Its most valuable feature is the Autopilot mode.

What needs improvement?

Bitdefender Total Security should improve its resource usage. It should also work on cloud storage.

For how long have I used the solution?

I have been using the product since 2022.

What do I think about the stability of the solution?

I rate Bitdefender Total Security's stability a ten out of ten.

What do I think about the scalability of the solution?

I rate the product's scalability a ten out of ten.

How was the initial setup?

Bitdefender Total Security's deployment is straightforward. I manage the solution myself.

What was our ROI?

The product saves time and money. I don't have to research on another antivirus product.

What's my experience with pricing, setup cost, and licensing?

The tool's pricing is high compared to other products.

What other advice do I have?

You should only decide after trying it for 30 days. I rate the product a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Bitdefender Total Security Report and get advice and tips from experienced pros sharing their opinions.
Updated: November 2024
Buyer's Guide
Download our free Bitdefender Total Security Report and get advice and tips from experienced pros sharing their opinions.