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Bitdefender Total Security vs Norton Small Business comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
8.6
Bitdefender Total Security is user-friendly, offers comprehensive support, and efficiently covers multiple devices, ensuring smooth operation for most users.
Sentiment score
8.0
Norton Small Business's technical support is rated excellent for its efficiency, helpfulness, and responsiveness, though some see room for improvement.
 

Room For Improvement

Sentiment score
5.4
Bitdefender Total Security needs stable updates, better resource usage, enhanced features, flexibility, global presence, support, and reduced process intensity.
Sentiment score
5.5
Norton Small Business requires better pricing, enhanced features, and fewer notifications to improve user experience and market availability.
 

Scalability Issues

Sentiment score
8.3
Bitdefender Total Security is scalable for personal to SMB use, protecting multiple devices efficiently and praised for ease of deployment.
Sentiment score
8.5
Norton Small Business is highly scalable, allowing easy license expansion and adaptability for diverse business sizes and device platforms.
 

Setup Cost

Sentiment score
6.0
Bitdefender Total Security offers good value, competitive multi-year licenses, and does not slow down system performance.
No sentiment score available
Norton Small Business offers affordable yearly licenses but frequent upsells for additional features can be a drawback for some.
 

Stability Issues

Sentiment score
8.6
Users praise Bitdefender Total Security for its stability, consistent performance, and reliable handling of updates, leading to high satisfaction.
Sentiment score
8.2
Norton Small Business is highly rated for its stability, with minor password manager issues on mobile devices.
 

Valuable Features

Sentiment score
8.3
Bitdefender Total Security offers comprehensive protection with features like ransomware protection, VPN, parental controls, and centralized management.
Sentiment score
8.8
Norton Small Business offers comprehensive virus protection, secure features, multi-platform compatibility, and 24/7 support via a user-friendly dashboard.
 

Categories and Ranking

Bitdefender Total Security
Ranking in Endpoint Protection Platform (EPP)
20th
Average Rating
8.8
Reviews Sentiment
7.8
Number of Reviews
12
Ranking in other categories
No ranking in other categories
Norton Small Business
Ranking in Endpoint Protection Platform (EPP)
23rd
Average Rating
8.8
Reviews Sentiment
8.0
Number of Reviews
11
Ranking in other categories
Cloud Backup (14th), SSL VPN (6th)
 

Mindshare comparison

As of November 2024, in the Endpoint Protection Platform (EPP) category, the mindshare of Bitdefender Total Security is 2.1%, up from 0.1% compared to the previous year. The mindshare of Norton Small Business is 2.0%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

Sandeep Ramachandran Nair - PeerSpot reviewer
Enhances my daily operation, protects me from online threats and doesn't slow down my system
I haven't used any of the extra add-on modules, even though they have VPN and things like that. But, I really like the warnings I get when I visit low-rated websites. This protects me because the ratings let me know those sites aren't safe, which was something I was missing in my previous antivirus solutions. I found Bitdefender Total Security easy to use. The interface is straightforward, and it runs silently in the background. Bitdefender has features like a password manager, parental controls, and a VPN – even though I don't use them. It seems like Bitdefender Total Security has everything.
Balaguru Paramasivan - PeerSpot reviewer
The initial setup phase is very easy and user-friendly
I had tried Kaspersky a long time ago. I think it is available only in India. I don't know for sure. I have used that one for a couple of years, but I didn't like it, and that is the only reason I went back to Norton. Kaspersky was not safeguarding me in all aspects. I had seen some loopholes in the tool, so that is the only reason I went for Norton. The only thing I like about Kaspersky is that it supports the mobile version.
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Use our free recommendation engine to learn which Endpoint Protection Platform (EPP) solutions are best for your needs.
816,406 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
22%
Comms Service Provider
13%
Government
7%
Financial Services Firm
6%
Comms Service Provider
11%
Computer Software Company
10%
Government
8%
Educational Organization
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Bitdefender Total Security?
I found Bitdefender Total Security easy to use. The interface is straightforward, and it runs silently in the background.
What is your experience regarding pricing and costs for Bitdefender Total Security?
I rate the product’s pricing a five out of ten, where one is cheap, and ten is expensive.
What needs improvement with Bitdefender Total Security?
I would find it more useful to receive notifications more often than just reporting on what's happening. I’d like updates on recent changes, new threats, or events in the cybersecurity landscape.
What do you like most about Norton 360?
The product offers all the essential licenses compatible with Windows, Mac OS, and mobile platforms.
What is your experience regarding pricing and costs for Norton 360?
I have a yearly licensing plan. The cost is not that high. The solution is cost-effective.
 

Learn More

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Overview

Find out what your peers are saying about Bitdefender Total Security vs. Norton Small Business and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.