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Norton Small Business vs SentinelOne Singularity Complete comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.6
Norton Small Business reduces security threat downtime, enhancing productivity, efficiency, and ROI by allowing focus on critical tasks.
Sentiment score
7.6
SentinelOne Singularity Complete delivers positive ROI by enhancing security, automating processes, reducing costs, and improving efficiency for organizations.
 

Customer Service

Sentiment score
9.3
Norton Small Business's technical support is rated excellent for its efficiency, helpfulness, and responsiveness, though some see room for improvement.
Sentiment score
7.3
SentinelOne Singularity Complete's support is generally efficient and knowledgeable, but some users note variable response times and transparency issues.
They do a great job of figuring out the problem and pointing you to generic documentation or working with you to fine-tune a solution.
 

Scalability Issues

Sentiment score
8.1
Norton Small Business is highly scalable, allowing easy license expansion and adaptability for diverse business sizes and device platforms.
Sentiment score
8.1
SentinelOne Singularity Complete excels in scalability, effortlessly supporting thousands of devices and integrating smoothly across diverse platforms.
The tool's built-in automation for deploying the agents works well for large infrastructures like mine.
 

Stability Issues

Sentiment score
8.2
Norton Small Business is highly rated for its stability, with minor password manager issues on mobile devices.
Sentiment score
8.0
SentinelOne Singularity Complete is stable and reliable, with occasional issues like manual updates and isolated resource usage reports.
It has caused problems with interoperability between third-party tools, which could lead to entire servers crashing or specific tools failing.
 

Room For Improvement

Norton Small Business requires better pricing, enhanced features, and fewer notifications to improve user experience and market availability.
SentinelOne Singularity Complete needs interface and automation improvements, better integration, deployment efficiency, and enhanced support for diverse environments.
It's challenging to prevent a user from manipulating their privileges or someone else's of others, and it's difficult to control what users can access at the organizational level.
 

Setup Cost

Norton Small Business offers affordable yearly licenses but frequent upsells for additional features can be a drawback for some.
SentinelOne Singularity Complete offers transparency and value with flexible pricing, justified by its advanced features, despite varying cost opinions.
They counted many of the instances and licenses as duplicates despite them only being alive once, which was frustrating.
 

Valuable Features

Norton Small Business offers comprehensive virus protection, secure features, multi-platform compatibility, and 24/7 support via a user-friendly dashboard.
SentinelOne Singularity Complete excels in AI-driven threat detection, autonomous remediation, integration, and comprehensive endpoint protection with minimal resource impact.
Their support team walked us through configuring the agent to handle other third-party tools properly.
 

Categories and Ranking

Norton Small Business
Ranking in Endpoint Protection Platform (EPP)
22nd
Average Rating
8.8
Reviews Sentiment
7.8
Number of Reviews
11
Ranking in other categories
Cloud Backup (14th), SSL VPN (6th)
SentinelOne Singularity Com...
Ranking in Endpoint Protection Platform (EPP)
2nd
Average Rating
8.8
Reviews Sentiment
7.3
Number of Reviews
191
Ranking in other categories
Anti-Malware Tools (2nd), Endpoint Detection and Response (EDR) (3rd), Extended Detection and Response (XDR) (2nd)
 

Mindshare comparison

As of December 2024, in the Endpoint Protection Platform (EPP) category, the mindshare of Norton Small Business is 2.2%, up from 0.2% compared to the previous year. The mindshare of SentinelOne Singularity Complete is 4.4%, down from 7.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

Balaguru Paramasivan - PeerSpot reviewer
The initial setup phase is very easy and user-friendly
I had tried Kaspersky a long time ago. I think it is available only in India. I don't know for sure. I have used that one for a couple of years, but I didn't like it, and that is the only reason I went back to Norton. Kaspersky was not safeguarding me in all aspects. I had seen some loopholes in the tool, so that is the only reason I went for Norton. The only thing I like about Kaspersky is that it supports the mobile version.
Prince Joseph - PeerSpot reviewer
Reduces organizational risk, low on machine load, and helps prevent ransomware
The most important aspect of the solution is that the load on the machine is not very high. It doesn't take up battery resources. The solution prevents ransomware and other threats. So far, it is working brilliantly. The dashboards and UI are user friendly, as is the ability to configure as needed. It seems to have a lot more capabilities. The XDR capabilities, in particular, look very strong. We're currently looking into that. If we want to do integrations with third parties, we don't have very many challenges around that. The ability to ingest and correlate across our security solutions is very useful. It's impressive. The AI engine it has is excellent. It helps us consolidate our security solutions. While it does not allow us to reduce alerts per se, it does a good job of correlating. The way it's integrated into the SIM, it's working to the expectations we have. The solution helps free up people so that they can work on other tasks. We don't have to grow our team too much now. My security team is actually quite small - about five people. We all get more time to handle other tasks. We've noted that it does help reduce mean time to respond. We can identify events easier and those that are most critical are brought to the forefront. Previously, we were in the dark. Now we have so much more visibility. It's been a huge improvement. It's effectively helped to reduce organizational risk.
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Top Industries

By visitors reading reviews
Comms Service Provider
11%
Computer Software Company
10%
Government
9%
Educational Organization
7%
Computer Software Company
19%
Manufacturing Company
7%
Financial Services Firm
6%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Norton 360?
The product offers all the essential licenses compatible with Windows, Mac OS, and mobile platforms.
What is your experience regarding pricing and costs for Norton 360?
I have a yearly licensing plan. The cost is not that high. The solution is cost-effective.
Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. The ability to reverse damage caused by ransomware with minimal interruptions to...
Which is better - SentinelOne or Darktrace?
Which solution is better depends on which is more suitable specifically for your company. Darktrace, for example, is meant for smaller to medium-sized businesses. It is also a good option for organ...
What do you like most about SentinelOne?
The AI solution makes it easy for customers to detect and manage policies, as well as documents that help customers manage their platform.
 

Also Known As

No data available
Sentinel Labs, SentinelOne Singularity
 

Overview

 

Sample Customers

Information Not Available
Havas, Flex, Estee Lauder, McKesson, Norfolk Southern, JetBlue, Norwegian airlines, TGI Friday, AVX, Fim Bank
Find out what your peers are saying about Norton Small Business vs. SentinelOne Singularity Complete and other solutions. Updated: December 2024.
824,053 professionals have used our research since 2012.