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Bitdefender Total Security vs Symantec Endpoint Security comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.9
Bitdefender Total Security provided an 80% return, saved 20% time, and was ten times cheaper than alternative EDR solutions.
Sentiment score
7.3
Symantec Endpoint Security provides cost-effective protection, reducing downtime and boosting reputation with high detection rates and automated processes.
 

Customer Service

Sentiment score
8.6
Bitdefender Total Security is user-friendly, offers comprehensive support, and efficiently covers multiple devices, ensuring smooth operation for most users.
Sentiment score
7.9
Symantec Endpoint Security's customer service is praised but has varied feedback, citing slower response since Broadcom's takeover.
In some cases, it rates as high as ten out of ten, while in others, it can be as low as eight.
 

Scalability Issues

Sentiment score
8.3
Bitdefender Total Security is scalable for personal to SMB use, protecting multiple devices efficiently and praised for ease of deployment.
Sentiment score
7.9
Symantec Endpoint Security is highly scalable and adaptable for diverse industries, though smaller deployments may face complexity.
 

Stability Issues

Sentiment score
8.6
Users praise Bitdefender Total Security for its stability, consistent performance, and reliable handling of updates, leading to high satisfaction.
Sentiment score
8.7
Symantec Endpoint Security is generally stable and reliable, despite occasional update issues and concerns post-Broadcom acquisition.
 

Room For Improvement

Bitdefender Total Security needs stable updates, better resource usage, enhanced features, flexibility, global presence, support, and reduced process intensity.
Symantec Endpoint Security needs better detection, lower resource use, simpler management, improved support, and competitive pricing for broader adoption.
Device management is not very good and I am not enabling it in my organization due to security reasons.
I would like to see improvements in the scanning part of the solution, specifically to enhance the CPU and hard disk usage during scanning and updates to prevent disruption during work hours.
 

Setup Cost

Bitdefender Total Security offers good value, competitive multi-year licenses, and does not slow down system performance.
Symantec Endpoint Security is priced reasonably but higher, with value appreciated; discounts and licensing structures affect overall costs.
The pricing is very low compared to other companies like SentinelOne and others.
I rate the pricing, setup cost, and licensing around nine out of ten.
 

Valuable Features

Bitdefender Total Security offers comprehensive protection with features like ransomware protection, VPN, parental controls, and centralized management.
Symantec Endpoint Security provides comprehensive threat protection and easy management, supporting multiple platforms with real-time updates and scalability.
Symantec Endpoint Security offers many valuable features, such as file explosion, application learning, DLP, injection detection, and EDR solutions for traffic control.
The incident response capabilities allow me to resolve authentication and support issues promptly, ensuring the system operates without downtime.
 

Categories and Ranking

Bitdefender Total Security
Ranking in Endpoint Protection Platform (EPP)
18th
Average Rating
8.8
Reviews Sentiment
7.8
Number of Reviews
12
Ranking in other categories
No ranking in other categories
Symantec Endpoint Security
Ranking in Endpoint Protection Platform (EPP)
12th
Average Rating
7.6
Reviews Sentiment
7.5
Number of Reviews
142
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of February 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of Bitdefender Total Security is 2.7%, up from 0.4% compared to the previous year. The mindshare of Symantec Endpoint Security is 4.0%, down from 5.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

Sandeep Ramachandran Nair - PeerSpot reviewer
Enhances my daily operation, protects me from online threats and doesn't slow down my system
I haven't used any of the extra add-on modules, even though they have VPN and things like that. But, I really like the warnings I get when I visit low-rated websites. This protects me because the ratings let me know those sites aren't safe, which was something I was missing in my previous antivirus solutions. I found Bitdefender Total Security easy to use. The interface is straightforward, and it runs silently in the background. Bitdefender has features like a password manager, parental controls, and a VPN – even though I don't use them. It seems like Bitdefender Total Security has everything.
Hakeem_Abdulkareem - PeerSpot reviewer
The solution has given us visibility into compliance within our whole system and helped us ensure everything is updated
Symantec's application security module needs some improvement. You need to create a lot of fingerprints for application security. For instance, let's say I have different brands of ATMs in my environment, like Wincor and NCR. I use GRG to deploy an application control to whitelist some applications. I have to get the exact image of the different models of ATMs. When I tested in the past, some machines would not connect to the server without that. Only the approved software on the ATM should run. Anything outside that should not even come up at all. We did this so that an outside person doesn't introduce malicious software to the ATM. That's the essence of locking down with application control. Using Symantec for application control has been hectic, so I use Carbon Black to do the lockdown. Checking that data security will work fine with Carbon Black. Carbon Black worked fine. Setting up approval in Carbon Black works differently than Symantec. In Symantec, we first need the fingerprints of the applications running underneath. Before setting up Carbon Black, you first install the agent, allowing it to learn the environment. It will analyze all the software's behavior and provide recommendations for what should be allowed. It's more straightforward, whereas configuring application control in Symantec is a bit cumbersome.
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Top Industries

By visitors reading reviews
Computer Software Company
20%
Comms Service Provider
17%
Government
6%
Healthcare Company
5%
Computer Software Company
15%
Financial Services Firm
12%
Manufacturing Company
10%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Bitdefender Total Security?
I found Bitdefender Total Security easy to use. The interface is straightforward, and it runs silently in the background.
What is your experience regarding pricing and costs for Bitdefender Total Security?
I rate the product’s pricing a five out of ten, where one is cheap, and ten is expensive.
What needs improvement with Bitdefender Total Security?
I would find it more useful to receive notifications more often than just reporting on what's happening. I’d like updates on recent changes, new threats, or events in the cybersecurity landscape.
Which is better - Cortex XDR or Symantec End-User Endpoint Security?
Aqua Security is easy to use and very manageable. Its main focus is on Kubernetes and Docker. Security is a very valuable feature and their speed of integration is very good. The initial setup was ...
Which offers better endpoint security - Symantec or Microsoft Defender?
We use Symantec because we do not use MS Enterprise products, but in my opinion, Microsoft Defender is a superior solution. Microsoft Defender for Endpoint is a cloud-delivered endpoint security s...
What do you like most about Symantec End-User Endpoint Security?
Symantec have everything – documentation, videos, data sheets.
 

Also Known As

No data available
Symantec EPP, Symantec Endpoint Protection (SEP)
 

Overview

 

Sample Customers

Information Not Available
Audio Visual Dynamics, Red Deer Advocate, Asia Pacific Telecom Co. Ltd., Kibbutz Ein Gedi, and AMETEK, Inc.
Find out what your peers are saying about Bitdefender Total Security vs. Symantec Endpoint Security and other solutions. Updated: January 2025.
838,640 professionals have used our research since 2012.