Most customer engagement solutions on the market require complex data analysis and months of implementation before you start seeing results. But Bold360 ai uses Natural Language Understanding to start learning your customers' needs from the very first interaction. Its smart routing capability directs customers to the best resource available, and captures data in an intuitive dashboard. Start seeing results now with Bold360 ai.
Bold360 mindshare
As of January 2025, the mindshare of Bold360 in the Live Chat category
stands at 2.7%, down from 3.5% compared to the previous year, according to calculations based on PeerSpot user engagement data.
