I integrate Salesforce and some other third-party cloud platforms including payroll and stuff like that. I'm pushing data and making updates.
CTO at a healthcare company with 51-200 employees
A good integration tool that is stable, but has a complex initial setup
Pros and Cons
- "I have found the solution to be scalable."
- "The product could be a little bit more user-friendly."
What is our primary use case?
What is most valuable?
The solution is an integration tool. Based on changes in one place, I'm pushing out integration to other places to make updates, et cetera. Overall, it is a robust platform.
I have found the solution to be scalable.
The stability is very good.
What needs improvement?
The product could be a little bit more user-friendly.
The company needs to offer better documentation.
The initial setup is complex. It is what it is. You have to deal with it.
There's something missing with Salesforce platform events that they supposedly support, however, it doesn't work well with their cloud platform. It would be nice if they would get that working normally. They say they support it, and yet, it just fires multiple times. It's not reliable. You can't use it.
For how long have I used the solution?
I've been using the solution for about two years at this point.
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What do I think about the stability of the solution?
The solution is quite stable. I don't deal with bugs or glitches. It doesn't crash or freeze. It's reliable.
What do I think about the scalability of the solution?
The scalability capabilities are pretty good.
There aren't a lot of users that have access to the product directly. The solution is really cordoned off, meaning it's working based off of changes in the system. Everybody's using the system and making changes, and then the integration kick gets kicked off. Working on the platform, making changes, that's very minimal work and that's just me and someone else.
Currently, we're on a pretty steady path. I can't speak to if there are plans to increase usage.
How are customer service and support?
I worked with people from their technical support on the initial onboarding. It's reasonable in terms of the amount of service they offer.
Which solution did I use previously and why did I switch?
I did not previously use a different solution.
How was the initial setup?
The initial setup is very complex. It's not simple or straightforward.
I can't speak to how long deployment took, as it was handled by a third party.
There is just me and one other person that handles the maintenance aspect of the product.
What about the implementation team?
I use third-party people to get me set up and build-out, and that's what I continue to do. These third parties aren't resellers. They are freelancers.
What was our ROI?
The ROI flows. The integration is working. Our systems are able to talk to each other.
What's my experience with pricing, setup cost, and licensing?
The cost of the solution is in the neighborhood of $20,000 annually. There are no costs above the standard licensing fee.
Which other solutions did I evaluate?
I did look at a few other options before choosing this product. I looked at Workado and Jitterbit.
What other advice do I have?
I'm just a customer and an end-user.
I would advise potential new users that they need to have some deep expertise on the Boomi platform to be able to successfully do what they want to do with it.
Out of ten, I'd rate the solution at a seven. It does the job well and it's robust, however, it is needlessly overcomplicated, and the documentation could be better.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Lead Data Engineer and Integration at Iluka
Stable platform with an easy initial setup process
Pros and Cons
- "The platform is user-friendly."
- "It is a costly platform. Its pricing could be better."
What is our primary use case?
We use the platform for SAP integrations.
What is most valuable?
The platform is user-friendly. It has the best features for building and deploying integrations.
What needs improvement?
It is a costly platform. Its pricing could be better.
For how long have I used the solution?
We have been using Boomi AtomSphere Integration as a customer for three years.
What do I think about the stability of the solution?
It is a stable platform. I rate its stability a ten out of ten.
What do I think about the scalability of the solution?
We have three analysts using the platform. I rate its scalability a seven out of ten. It can be improved in terms of customization.
How was the initial setup?
The platform’s initial setup is straightforward. I rate its process a ten out of ten. We click a button, and a script automates the process. It takes less than an hour to complete.
What's my experience with pricing, setup cost, and licensing?
I rate the platform’s pricing a ten out of ten. It is very expensive and based on connectors. Thus, we are looking for a low-cost solution with similar integration services.
What other advice do I have?
The platform is good. I recommend it to others. I advise others to go for it if the use case is heavy. They should prefer using other tools if there are just a few connections. The platform is not consumption-dependent but connector dependent.
I rate it an eight out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Boomi iPaaS
November 2024
Learn what your peers think about Boomi iPaaS. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,406 professionals have used our research since 2012.
Sr PHP Developer at GE
Easy to learn and implement and valuable for batch use cases
Pros and Cons
- "It is easy to learn and implement."
- "It crashes if we run high-volume integration."
What is our primary use case?
We use it for both real-time and batch use cases.
What is most valuable?
It requires less development and has no learning curve. It is easy to learn and implement.
What needs improvement?
The tuning for the performance is not great and could be improved.
For how long have I used the solution?
We have been using this solution for almost eight years and are using the latest version.
What do I think about the stability of the solution?
It is quite stable, but it crashes if we run high-volume integration. So it needs to be monitored and executed appropriately.
What do I think about the scalability of the solution?
We have about 50 users using Boomi AtomSphere Integration and plan to increase it. One technical expert and some internal knowledge of Boomi AtomSphere Integration is enough.
How are customer service and support?
I rate the technical support an eight out of ten.
Which solution did I use previously and why did I switch?
We have not used any other integration platform but evaluated other platforms before proceeding with Boomi AtomSphere Integration.
How was the initial setup?
The initial setup took half a day, and we completed it ourselves.
What's my experience with pricing, setup cost, and licensing?
The licensing cost depends on the number of applications.
What other advice do I have?
I rate this solution a nine out of ten. I would recommend this solution to others. It is the most promising tool for integration.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Dell Boomi Integration Architect at Saidni
User-friendly, good documentation, and has lots of connectors to facilitate integration
Pros and Cons
- "This solution has a user-friendly interface and very good documentation with solutions that helped us in working with the tool efficiently."
- "Lots of enhancements are needed in the API portal so that the developers can view the definitions, try out the APIs, etc."
What is our primary use case?
We use this solution for creating the processes to interact with external ticketing applications by consuming the web services exposed.
Creating processes for these imported services for the online booking application by exposing the APIs to the front end UI (web, mobile, KIOSK ).
How has it helped my organization?
The user-friendly development interface and the native connections available eased our integration.
Expedited the process and enabled us to create APIs for the consumers.
We had challenges with security and API management, API portal testing, and we used Microsoft Azure to overcome that.
What is most valuable?
Atmosphere is the most valuable feature as there are a lot of out of box connectors that expedited out integration process.
This solution has a user-friendly interface and very good documentation with solutions that helped us in working with the tool efficiently.
Creating and exposing the API was also easy with limited features and scope for enhancements.
What needs improvement?
API management and security need improvement. It needs more capability on the API Administration like approval process, automated process, etc.
Lots of enhancements are needed in the API portal so that the developers can view the definitions, try out the APIs, etc.
Many features need to be added to the API analytics, with more drilled down analyses, and also on API security.
For how long have I used the solution?
I have been using this solution for more than four years.
What do I think about the stability of the solution?
The product is very stable.
What do I think about the scalability of the solution?
May have to improve on the molecule clustering communication as the cluster seems to be having problems frequently. Otherwise, the solution is scalable.
How are customer service and technical support?
The technical support for this solution is very good.
Which solution did I use previously and why did I switch?
Prior to this solution, we used webMethods (Software AG). We implemented Boomi as it is an economical solution with many features such as integration with other products.
How was the initial setup?
The initial setup of this solution was easy enough.
What about the implementation team?
We implemented this solution in-house.
What was our ROI?
Our ROI is more than 100%.
What's my experience with pricing, setup cost, and licensing?
This solution is very economical (based on the connections).
Which other solutions did I evaluate?
Before choosing this solution, we evaluated Software AG and Mulesoft.
What other advice do I have?
I would like to see dramatic improvements in API management so that the product suite can be on top.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Supervisor, Application Development & Integration at RSM US LLP
A platform used to build enterprise level integrations.
Pros and Cons
- "The Salesforce and NetSuite Application specific “connectors” provide a layer of abstraction on top of the SOAP-based APIs to streamline integration development."
- "There is no validation in the mapping profile custom scripting, such as IntelliSense or advanced error checking."
What is most valuable?
As a NetSuite application developer, Dell Boomi is a great integration platform to build enterprise level integrations in a quick and easy way.
The Salesforce and NetSuite Application specific “connectors” provide a layer of abstraction on top of the SOAP-based APIs to streamline integration development.
In a narrow sense, the most beneficial feature is the ability to quickly create request/response data model “profiles” to map and transform the data being integrated.
Profiles can be generated through the “import wizard” that is rather time consuming with other integration development platforms, or in a custom .Net application.
How has it helped my organization?
Using Boomi as our preferred integration platform has allowed us to more quickly develop, deploy, and maintain integration for clients. This is especially the case with NetSuite clients who are already familiar with the benefits of cloud-based business software applications.
What needs improvement?
Since the application is Java-based, custom scripting within the map data, used to transform shapes to handle more complex process, is lacking in some ways.
There is no validation in the mapping profile custom scripting, such as IntelliSense or advanced error checking.
If one wants to do custom scripts within a map shape, they must have knowledge of Groovy or JavaScript. Only Groovy has the ability to use Java-based libraries.
The scripting capabilities are lacking, in my opinion, based on the user experience. There is not much tooling assistance. There are no “helpers” or examples on how to do more advanced post/pre-processing of data.
For example, if I wanted to parse an XML document using XPath, how would I do that? How do I know the code that I write will compile without having to unit test through trial and error over and over again?
The IDE is lacking in the ability to script. So the biggest benefit of Boomi, being a graphical integration IDE, is a weakness in this sense. Also, you are locked into Groovy as the only language to do advanced scripting.
I’m used to writing code in my preferred IDE, Visual Studio. In VS, there are lots of tools to assist in the writing of scripts (even JavaScript) to have Intellisense and autocomplete help, which cuts down on development time, as well as code quality.
For how long have I used the solution?
I have used Dell Boomi for two years.
What was my experience with deployment of the solution?
The only issue we have had with performance is tied to the performance limits of the APIs being used, such as the NetSuite SuiteTalk API. This can be slow at times when querying large amounts of data in a start shape.
How are customer service and technical support?
Technical support, through support tickets and the Community Forum, is relatively responsive. Our organization has taken advantage of technical solution experts for our clients, since we are a partner/reseller of Boomi.
Which solution did I use previously and why did I switch?
We have evaluated Jitterbit. We find Boomi much easier to use, since the AtomSphere IDE is more streamlined and intuitive.
The IDE runs completely in a browser and requires software on the user’s machine.
How was the initial setup?
There is no setup required to develop and manage integrations in Boomi.
What about the implementation team?
Our consulting practice delivers Dell Boomi integration projects to our clients as stand-alone or as a part of larger NetSuite implementations.
What was our ROI?
We recommend pricing/licensing based on the client’s needs and requirements.
What other advice do I have?
Since it is Platform as a Service (PaaS), we recommend that clients plan for future growth based on the type of licensing model they use.
Disclosure: My company has a business relationship with this vendor other than being a customer: We are a Referral Partner with Dell Boomi – especially for our clients running on NetSuite.
Architect at a recreational facilities/services company with 1,001-5,000 employees
Easy-to-use product with valuable integration features
Pros and Cons
- "The product's integration features are quite rich and low code. It is easy to use."
- "The product's UI could be more convenient."
What is most valuable?
The product's integration features are quite rich and low code. It is easy to use.
What needs improvement?
The product's UI could be more convenient. Its pricing needs improvement as well. They should add a source control feature and provide better integration with Azure DevOps.
For how long have I used the solution?
We have been using Boomi AtomSphere Integration for four years.
What do I think about the stability of the solution?
The product is overall stable.
What do I think about the scalability of the solution?
It is a scalable product.
How are customer service and support?
The technical support services are good in terms of diverse community support. However, there could be better on-the-ground technical support as well. They could provide more resources to tackle the issues.
How would you rate customer service and support?
Positive
What's my experience with pricing, setup cost, and licensing?
There could be an easy-to-understand licensing model.
What other advice do I have?
I rate Boomi AtomSphere Integration an eight out of ten. I advise others to get experience in product implementation from an account manager from a best practice point of view.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Data Analyst at a pharma/biotech company with 10,001+ employees
A good tool with ETL functionalities and optimization feature
Pros and Cons
- "I like the tool's optimization feature."
- "Boomi AtomSphere Integration should scale up on the migration area."
What is most valuable?
I like the tool's optimization feature.
What needs improvement?
Boomi AtomSphere Integration should scale up on the migration area.
For how long have I used the solution?
I have been using the solution for a month.
What do I think about the stability of the solution?
I rate Boomi AtomSphere Integration's stability a seven out of ten.
What do I think about the scalability of the solution?
I rate the solution's scalability a six out of ten. My company has one to two users for the product.
How was the initial setup?
Boomi AtomSphere Integration's deployment took one month to complete.
What's my experience with pricing, setup cost, and licensing?
Boomi AtomSphere Integration is expensive. I rate its pricing an eight out of ten.
What other advice do I have?
Boomi AtomSphere Integration is a good tool that offers ETL functionalities. I rate it a six out of ten.
Which deployment model are you using for this solution?
Private Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Enterprise Integration Architect - DevSecOps
Good for small automation and simple integrations but missing a lot of capabilities
Pros and Cons
- "AtomSphere Integration will suit those looking for small automation and simple integrations."
- "The deployment was simple, but the implementation is missing a lot of capabilities."
What is our primary use case?
I primarily use AtomSphere Integration to integrate between systems and send orders between the system and fulfillment communications.
What needs improvement?
AtomSphere Integration would be improved with the addition of a B2B and BPM solution.
For how long have I used the solution?
I've been using AtomSphere Integration for six months.
What do I think about the stability of the solution?
I would rate AtomSphere Integration's stability five out of ten.
What do I think about the scalability of the solution?
I would rate AtomSphere Integration's scalability six out of ten.
How are customer service and support?
Boomi's technical support depends on the level you take - currently, we get a good response because we took high-end support.
How would you rate customer service and support?
Neutral
How was the initial setup?
The deployment was simple, but the implementation is missing a lot of capabilities.
What's my experience with pricing, setup cost, and licensing?
AtomSphere Integration's pricing is competitive, and I would rate it seven out of ten.
What other advice do I have?
AtomSphere Integration will suit those looking for small automation and simple integrations, but the product doesn't yet have all the necessary capabilities for complex implementation. I would give AtomSphere Integration a rating of six out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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