Boomi iPaaS Reviews

I use Boomi AtomSphere Integration in my company to manage all types of integrations, including SAP integrations, database integrations, and other enterprise-level integrations.

The most valuable features of the solution are its mapping functionality and the low-code, no-code nature of the product.

Boomi AtomSphere Integration is not yet exposed to the world as a good product owing to certain shortcomings in the area of marketing where improvements are required.

I have been using Boomi AtomSphere Integration for five years. My company has a partnership with Boomi AtomSphere Integration.

Stability-wise, I rate the solution a nine out of ten.

Scalability-wise, I rate the solution a nine out of ten.

Considering my company's clients, I think that a couple of thousand users use the solution.

I have had no issues with the product to contact the technical support team.

In the past, I have used other tools.

My company chose Boomi AtomSphere Integration since it is easy to use, cost-effective, and offers a large set of functionalities.

The product's initial setup phase was easy.

The solution is deployed on the cloud and on an on-premises model.

I am not engaged with the part involving the product's return on investment. My company's customers who use the product have experienced a good return on investment.

Boomi AtomSphere Integration is a relatively cheap and cost-effective product compared to other products like SAP or Oracle. I don't know the exact price of the product.

I recommend the solution to those who plan to use it.

I rate the overall product a nine out of ten.

We use it for both real-time and batch use cases.

It requires less development and has no learning curve. It is easy to learn and implement.

The tuning for the performance is not great and could be improved.

We have been using this solution for almost eight years and are using the latest version.

It is quite stable, but it crashes if we run high-volume integration. So it needs to be monitored and executed appropriately.

We have about 50 users using Boomi AtomSphere Integration and plan to increase it. One technical expert and some internal knowledge of Boomi AtomSphere Integration is enough.

I rate the technical support an eight out of ten.

We have not used any other integration platform but evaluated other platforms before proceeding with Boomi AtomSphere Integration.

The initial setup took half a day, and we completed it ourselves.

The licensing cost depends on the number of applications.

I rate this solution a nine out of ten. I would recommend this solution to others. It is the most promising tool for integration.

We use this solution for creating the processes to interact with external ticketing applications by consuming the web services exposed. 

Creating processes for these imported services for the online booking application by exposing the APIs to the front end UI (web, mobile, KIOSK ). 

The user-friendly development interface and the native connections available eased our integration.

Expedited the process and enabled us to create APIs for the consumers. 

We had challenges with security and API management, API portal testing, and we used Microsoft Azure to overcome that.

Atmosphere is the most valuable feature as there are a lot of out of box connectors that expedited out integration process.

This solution has a user-friendly interface and very good documentation with solutions that helped us in working with the tool efficiently.

Creating and exposing the API was also easy with limited features and scope for enhancements.

API management and security need improvement. It needs more capability on the API Administration like approval process, automated process, etc.

Lots of enhancements are needed in the API portal so that the developers can view the definitions, try out the APIs, etc.

Many features need to be added to the API analytics, with more drilled down analyses, and also on API security.

The product is very stable.

May have to improve on the molecule clustering communication as the cluster seems to be having problems frequently. Otherwise, the solution is scalable.

The technical support for this solution is very good.

Prior to this solution, we used webMethods (Software AG). We implemented Boomi as it is an economical solution with many features such as integration with other products.

The initial setup of this solution was easy enough.

We implemented this solution in-house.

Our ROI is more than 100%.

This solution is very economical (based on the connections).

Before choosing this solution, we evaluated Software AG and Mulesoft.

I would like to see dramatic improvements in API management so that the product suite can be on top.

I integrate Salesforce and some other third-party cloud platforms including payroll and stuff like that. I'm pushing data and making updates.

The solution is an integration tool. Based on changes in one place, I'm pushing out integration to other places to make updates, et cetera. Overall, it is a robust platform.

I have found the solution to be scalable.

The stability is very good.

The product could be a little bit more user-friendly.

The company needs to offer better documentation.

The initial setup is complex. It is what it is. You have to deal with it.

There's something missing with Salesforce platform events that they supposedly support, however, it doesn't work well with their cloud platform. It would be nice if they would get that working normally. They say they support it, and yet, it just fires multiple times. It's not reliable. You can't use it. 

I've been using the solution for about two years at this point.

The solution is quite stable. I don't deal with bugs or glitches. It doesn't crash or freeze. It's reliable. 

The scalability capabilities are pretty good.

There aren't a lot of users that have access to the product directly. The solution is really cordoned off, meaning it's working based off of changes in the system. Everybody's using the system and making changes, and then the integration kick gets kicked off. Working on the platform, making changes, that's very minimal work and that's just me and someone else.

Currently, we're on a pretty steady path. I can't speak to if there are plans to increase usage.

I worked with people from their technical support on the initial onboarding. It's reasonable in terms of the amount of service they offer.

I did not previously use a different solution.

The initial setup is very complex. It's not simple or straightforward. 

I can't speak to how long deployment took, as it was handled by a third party.

There is just me and one other person that handles the maintenance aspect of the product.

I use third-party people to get me set up and build-out, and that's what I continue to do. These third parties aren't resellers. They are freelancers. 

The ROI flows. The integration is working. Our systems are able to talk to each other.

The cost of the solution is in the neighborhood of $20,000 annually. There are no costs above the standard licensing fee.

I did look at a few other options before choosing this product. I looked at Workado and Jitterbit.

I'm just a customer and an end-user.

I would advise potential new users that they need to have some deep expertise on the Boomi platform to be able to successfully do what they want to do with it.

Out of ten, I'd rate the solution at a seven. It does the job well and it's robust, however, it is needlessly overcomplicated, and the documentation could be better.

As a NetSuite application developer, Dell Boomi is a great integration platform to build enterprise level integrations in a quick and easy way.

The Salesforce and NetSuite Application specific “connectors” provide a layer of abstraction on top of the SOAP-based APIs to streamline integration development.

In a narrow sense, the most beneficial feature is the ability to quickly create request/response data model “profiles” to map and transform the data being integrated.

Profiles can be generated through the “import wizard” that is rather time consuming with other integration development platforms, or in a custom .Net application.

Using Boomi as our preferred integration platform has allowed us to more quickly develop, deploy, and maintain integration for clients. This is especially the case with NetSuite clients who are already familiar with the benefits of cloud-based business software applications.

Since the application is Java-based, custom scripting within the map data, used to transform shapes to handle more complex process, is lacking in some ways.

There is no validation in the mapping profile custom scripting, such as IntelliSense or advanced error checking.

If one wants to do custom scripts within a map shape, they must have knowledge of Groovy or JavaScript. Only Groovy has the ability to use Java-based libraries.

The scripting capabilities are lacking, in my opinion, based on the user experience. There is not much tooling assistance. There are no “helpers” or examples on how to do more advanced post/pre-processing of data.

For example, if I wanted to parse an XML document using XPath, how would I do that? How do I know the code that I write will compile without having to unit test through trial and error over and over again?

The IDE is lacking in the ability to script. So the biggest benefit of Boomi, being a graphical integration IDE, is a weakness in this sense. Also, you are locked into Groovy as the only language to do advanced scripting.

I’m used to writing code in my preferred IDE, Visual Studio. In VS, there are lots of tools to assist in the writing of scripts (even JavaScript) to have Intellisense and autocomplete help, which cuts down on development time, as well as code quality.

I have used Dell Boomi for two years.

The only issue we have had with performance is tied to the performance limits of the APIs being used, such as the NetSuite SuiteTalk API. This can be slow at times when querying large amounts of data in a start shape.

Technical support, through support tickets and the Community Forum, is relatively responsive. Our organization has taken advantage of technical solution experts for our clients, since we are a partner/reseller of Boomi.

We have evaluated Jitterbit. We find Boomi much easier to use, since the AtomSphere IDE is more streamlined and intuitive.

The IDE runs completely in a browser and requires software on the user’s machine.

There is no setup required to develop and manage integrations in Boomi.

Our consulting practice delivers Dell Boomi integration projects to our clients as stand-alone or as a part of larger NetSuite implementations.

We recommend pricing/licensing based on the client’s needs and requirements.

Since it is Platform as a Service (PaaS), we recommend that clients plan for future growth based on the type of licensing model they use.

We use the platform for SAP integrations.

The platform is user-friendly. It has the best features for building and deploying integrations.

It is a costly platform. Its pricing could be better. 

We have been using Boomi AtomSphere Integration as a customer for three years.

It is a stable platform. I rate its stability a ten out of ten.

We have three analysts using the platform. I rate its scalability a seven out of ten. It can be improved in terms of customization.

The platform’s initial setup is straightforward. I rate its process a ten out of ten. We click a button, and a script automates the process. It takes less than an hour to complete.

I rate the platform’s pricing a ten out of ten. It is very expensive and based on connectors. Thus, we are looking for a low-cost solution with similar integration services.

The platform is good. I recommend it to others. I advise others to go for it if the use case is heavy. They should prefer using other tools if there are just a few connections. The platform is not consumption-dependent but connector dependent.

I rate it an eight out of ten.

Boomi's always a mix of a Cloud system for management. You can configure it to connect with an on-premises environment if you need to connect with on-premise data sources. But with Boomi, you don't really have to choose, it is always primarily the Cloud version, and then you just install a means of connecting to an on-premise data source if you need to and that is all.

Boomi is a tool that is implemented as a mixed market solution. It is not for very small companies. It is also not the right tool for very large companies that have more than 50 integrations. It is ideal for a mid-sized company with say 5 to 20 integrations — maybe 30 — and then it begins to become too expensive. It is a low code or no-code integration platform, which does exactly what it says. It is fairly easy for a semi-technical user to configure and maintain it. It is very visual. For us, it is simply an alternative for customer development.

Boomi consists of several modules, and the API is one product that Boomi is definitely not up to par with. For example, Jitterbit has a better API management module. However, Dell is putting a lot of energy to make changes. There is a new release already now in December or in November (2019), and they're planning some more releases in 2020. But I would say if there is one module that Boomi is less advanced in than the competition it would be the API management. But it might be totally different mid-2020.

Another point that could use improvement for Boomi is license pricing. If you don't know the pricing model very well, you might quickly end up paying more than you expected especially if you are growing and adding integrations. Again, it is different than the competition so it may be difficult to compare, but the pricing model could also clearly be simplified.

We have been using this solution for about two years.

We have not had any problems with stability, so I would say that it is stable.

However, when you compare Boomi to Jitterbit, in terms of how the user interfaces with the integrations, Jitterbit is stronger in that area than Boomi. The user interface, in this case, is only for the people who develop and do the configurations or integration. There is no end-user interface, it is only for the guy who creates the integration. But the screens and the way it is visualized to make your integration is more user-friendly with Jitterbit then with Boomi. Boomi is okay, but it is a bit more of a technical interface made for a more technical user. Jitterbit is a bit nicer, a bit better layout and a bit more intuitive. But once you get over that initial learning and navigation in Boomi and you are up and running it won't matter very much anymore. 

I would say the scalability, from my point of view, where you reach kind of a problem is the pricing. Because once you have a lot of integrations, your price goes up. At a certain point, you will say to yourself that it becomes too expensive. 

There are other technologies that have a different way of pricing, where you do not pay per integration, but there is a much larger initial fee. In theory, Jitterbit can scale pretty much however you want, because you have a lot of ways to configure it and to make it load-balanced and redundant and so on. Those things are no problem and there are no additional fees. You can do much more with it without additional costs. You are not limited by the number of integrations in your price level. But typically the entry-level fee to start is ten times higher to get started with Jitterbit. So a different type of client will go for that pricing model because they don't want to have to think about the pricing constraints.

The Boomi licensed model is actually about the same cost as Jitterbit in the end. It is positioned for companies with 5 to 35 integrations. Once you go above that, it becomes very expensive. If you have more integrations and need to scale more than that, I see that people would maybe want to go to other products like MuleSoft or other larger players.

Because I don't use Boomi myself, I have never been in contact with them directly for any technical issues. The community is free, and the users there can solve a lot of issues. Most of the time can help yourself with the community if you are a bit of a technical user. If you are not very technical, then typically you will ask someone to coach you and to help you. That might typically be a local partner. You will typically only need accommodation for someone to train you and help you to do the first integration and you will probably be ready to do the next one by yourself.

I would say that someone who is familiar with data and queries and familiar with the world of manipulating data will be able to do the initial setup and be productive with Boomi in three to four days.

There is plenty of online learning and a whole certification track. There is a very, very active community, so when you have questions you can just post queries and a few hours later you will get feedback. It is a tool that someone in your company who has a little bit of a technical background and is experienced with data will probably be able to have a production version up and running and to do a lot of things without help from an external partner. Once you start to do more complex integrations or API management, I would advise that you work with an experienced partner to get you up to speed and design. Doing that will keep you from making too many rookie mistakes that will end up costing more time and money to fix.

But it is a tool that you can use at the company and do it yourself. It is not a tool that you need always to pay an external developer to help evolve.

I'm a consultant. I don't do the implementations myself. I select technologies for clients, and then I coach the clients to use them well. I supervise the partner who integrates them. 

Boomi is priced using a different strategy than with Jitterbit. With Jitterbit you pay more at the entry-level. I'm speaking here about the paid version of Jitterbit because Jitterbit also has a free version. With the paid version of Jitterbit, the entry-level is higher than Boomi, but you get the less in the box with Boomi.

So, with Boomi, you can start lower, but you need to make sure that you calculate all the little things you will need, such as a connector for testing. If you are not very familiar with all the options that you don't have, you might think that Boomi is less expensive. But then when you start using it, you see what you need and what you want to add what you had not considered, the pricing scheme can surprise you. It quickly brings up the price to about the same as Jitterbit. As a consultant, I know all this but it may not be obvious even to someone who is careful about due diligence.

We have done an in-depth review of Jitterbit vs. Dell Boomi. For one client we chose Dell Boomi, for the other client we are not sure, we have not decided yet. But both products are, I think, fairly equal. But there are are some differences that would make you choose one over the other.

On a scale from one to ten where one is the worst and ten is the best, I would rate Dell Boomi AtomSphere as an eight.

What would make it better from my perspective is not just a question of features. There is actually a problem in that market, and that is offering a tool that a company can use by themself without the help of a local partner. I think that is where Boomi as a tool might be just a bit too complex. On the other hand that is also the power of it because the complexity allows you to do more complex integrations. The nice thing is that it is not a case where you have to ask your external partner or technical person to do everything for you. It is really a tool that you can learn to use yourself. I think the point is to be sure you have enough qualified partners and resources locally who can help you when you need it. There I see that Boomi could be a problem for some people depending on location. Because I'm speaking now for Belgium and the Netherlands, in our region it is okay. It can be better, but it is okay.

That is a very big point against Jitterbit. Jitterbit has almost no partners and zero in Belgium. At least not certified partners. That makes it a bit harder to get local support. And I know that for my typical customers — companies that would have from 50 to 1,000 users — that they like to have a local person who can come and coach and help and train, and then also design. In the end, the client wants to do the things themselves, but they want someone to help them to start up. That help is something they prefer in their local, native language and in their local offices. That is something that Boomi provides, even though they could be better in the partner landscape. But for Jitterbit, it is actually non-existent in Belgium. It could be much worse and much more of a problem elsewhere.

There is a roadmap that I saw and it looks very good for the future development of the API, so I have the feeling that Boomi will have the API management issues fairly under control. They can always improve the number and type of connectors that they have for the integrations. What you typically see is that products have various types of connectors in e-class integration at the surface. You have tools that are very focused on sales and marketing, integrating things like your Facebook advertisements, CRM and your leads, and other kinds of integrations. That is not really where Boomi is currently positioned as a big player. There are other companies and products that do those things better.

Then there are other tools that are for really big enterprises or complex systems, and these are very expensive solutions. That is also not where Boomi is positioned. Boomi is mainly focusing on integrating a lot of midsize business databases, CRM systems, ERP (Enterprise Resource Planning) and things of that sort. They do that very well. But they might want to focus also a bit more on social media and that kind of marketing tool to expand their market base. Maybe not doing that is a strategic choice. But I know that they have a lot of funding from Dell — much more funding than Jitterbit has. They must easily have ten times the funding. They have to use it to improve the product compared to the competition.

So basically in the next releases, they could just improve on the partner landscape, the API management model, and maybe add more features for versatility to do more than they do now.

I like the tool's optimization feature. 

Boomi AtomSphere Integration should scale up on the migration area. 

I have been using the solution for a month. 

I rate Boomi AtomSphere Integration's stability a seven out of ten. 

I rate the solution's scalability a six out of ten. My company has one to two users for the product. 

Boomi AtomSphere Integration's deployment took one month to complete. 

Boomi AtomSphere Integration is expensive. I rate its pricing an eight out of ten. 

Boomi AtomSphere Integration is a good tool that offers ETL functionalities. I rate it a six out of ten.