Boomi iPaaS and Workato compete in the integration platform as a service (iPaaS) category. Boomi iPaaS is considered more cost-effective and has superior customer support, whereas Workato is preferred for its advanced features and flexibility despite a higher price.
Features: Boomi iPaaS has an intuitive interface, powerful data transformation capabilities, and pre-built connectors simplifying integration processes. Workato offers advanced automation capabilities, customization options, and robust workflow automation supporting a wide range of applications.
Room for Improvement: Boomi iPaaS could improve error handling and reporting functionalities for better troubleshooting. Workato needs a better learning curve and more detailed documentation to ease the onboarding process for new users.
Ease of Deployment and Customer Service: Boomi iPaaS is praised for its smooth deployment and responsive customer service, resolving issues promptly. Workato's deployment is also easy, but complex for large organizations. Its customer service is highly praised yet sometimes less accessible than Boomi's support.
Pricing and ROI: Boomi iPaaS is cost-effective, offering solid ROI through its pricing model and managed services. Workato, though more expensive, delivers greater value with its comprehensive feature set, leading to high customer satisfaction in terms of ROI despite higher upfront costs.
We have automated complete order-to-cash processes for multiple customers, saving over 90 million dollars.
The return is faster since development efforts are minimized, allowing for quicker integration delivery.
In my experience, we have seen a return on investment, with results visible within a week.
The tech support is very good, offering immediate responses and chat options.
Seamlessly meeting SLAs and providing excellent responses to challenges and issues related to interface and data connectivity.
We receive service that is more than adequate, even exceptional.
Workato's support is robust, featuring first and second-level support.
Whenever we faced issues with data volume, the support team helped us by suggesting solutions like breaking the data into chunks.
I reach out to the professional services team or customer success team for technical support, and they provide immediate responses.
We have built approximately 1,100 interfaces for one customer, which is a significant achievement.
The reason we wanted to use our own Kubernetes cluster was to do automatic scaling for utilized resources, allowing us to save.
There are scalability limitations with Workato.
To handle more than 50,000 records, I use scripting actions like Python or JavaScript to process large data in chunks.
During the initial data loads with large volumes, Workato was unable to handle the data effectively, which indicates stability issues under high loads.
With proper version control, you could know which version to revert to and test other versions.
The ETL aspect of Boomi iPaaS is not mature enough at the moment.
The integration landscape has become complex, and having a data strategy with unified data models would make integration easier for any platform, including Boomi.
Workato struggles with scalability when handling high volumes of data, such as terabytes, requiring chunking for initial data loads.
One area for improvement is the CI/CD pipeline, which lacks a version control system similar to GitHub for easier deployment.
While pricing is relative, compared to others, it is favorable.
The pricing for Boomi iPaaS is reasonable, costing around $6,000 per year.
While the upfront cost is high due to task-based pricing, the cost is relatively low in terms of development because Workato provides necessary connectors for integration use cases.
It provides automation for everything from order to cash, which is thoroughly documented, tracked, and streamlined within Boomi iPaaS.
When developers learn how to use it, they become productive sooner.
The most valuable features of Boomi are the integration capabilities, the Data Hub product, and the UDI integration.
It allows app-to-app and real-time integrations, which significantly enhance process efficiency.
It comes with pre-built connectors, eliminating the need to write APIs.
Development time is significantly reduced by its automation capabilities, which are beneficial for both SQL databases and APIs.
The Boomi AtomSphere integration platform as a service (iPaaS) supports all your application integration processes – between cloud platforms, software-as-a-service applications, and on-premises systems. Your entire team has online access to a powerful range of integration and data management capabilities, that can be realized in a fraction of the time of legacy middleware technologies.
Named a Leader in iPaaS for Dynamic Integrations by Forrester, Workato is a modern automation and integration platform. With its enterprise-grade capabilities, you can seamlessly integrate and orchestrate workflow automation across cloud and on-premise applications, files and databases without coding.
The Workato team comes from a deep background in building integration products and will continue to expand and change the automation and integration space.
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