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SAP Cloud Platform vs Workato comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 17, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.5
SAP Cloud Platform boosts decision-making and ROI, but high costs and long payback can affect returns without management support.
Sentiment score
8.5
Workato enhances productivity with quick setup, effective integration, improved management, and visible ROI, boosting marketing and cash flow.
Top management buy-in is crucial, and conducting an ROI analysis is essential before adoption to ensure the investment aligns with value.
In my experience, we have seen a return on investment, with results visible within a week.
 

Customer Service

Sentiment score
6.5
SAP support is knowledgeable but inconsistent, with response times needing improvement despite a helpful ticketing system. Premium clients get faster service.
Sentiment score
8.2
Workato is praised for excellent customer service with responsive support, real-time chat, and valuable professional services.
The availability of knowledgeable support to the implementation partners and the customers could be better.
Workato's support is robust, featuring first and second-level support.
Whenever we faced issues with data volume, the support team helped us by suggesting solutions like breaking the data into chunks.
I reach out to the professional services team or customer success team for technical support, and they provide immediate responses.
 

Scalability Issues

Sentiment score
7.4
SAP Cloud Platform is highly rated for scalability, supporting diverse needs, with many planning to increase its usage.
Sentiment score
6.1
Workato is scalable and versatile, but high data volumes can challenge users, especially during initial data loads.
On a scale of one to ten, I'd rate its scalability at nine and a half to ten.
There are scalability limitations with Workato.
 

Stability Issues

Sentiment score
7.9
SAP Cloud Platform is reliable and secure, but frequent updates can add complexity; users rate it highly despite occasional downtime.
Sentiment score
6.6
Workato, built on AWS, is praised for stability but can face challenges with high volumes and large data processing.
SAP Cloud Platform is pretty stable, although there are occasional rare glitches.
To handle more than 50,000 records, I use scripting actions like Python or JavaScript to process large data in chunks.
During the initial data loads with large volumes, Workato was unable to handle the data effectively, which indicates stability issues under high loads.
 

Room For Improvement

SAP Cloud Platform needs UI consistency, better integration, enhanced support, and improved customization for user-friendliness and third-party app compatibility.
Enhance team collaboration, improve feature discovery, expand cloud presence, refine reporting, clarify licensing, and optimize cost efficiency.
Allowing more third-party applications to be integrated into the cloud platform would make it easier for customers to adopt SAP Cloud Platform.
Workato struggles with scalability when handling high volumes of data, such as terabytes, requiring chunking for initial data loads.
One area for improvement is the CI/CD pipeline, which lacks a version control system similar to GitHub for easier deployment.
 

Setup Cost

SAP Cloud Platform offers extensive ERP services that are valued despite high costs and challenging management for smaller companies.
Workato offers tiered pricing from $50K to $130K annually, justifying costs with integration capabilities and no hidden fees.
SAP is competitive compared to other enterprise solutions like Oracle, though not necessarily cheap.
While the upfront cost is high due to task-based pricing, the cost is relatively low in terms of development because Workato provides necessary connectors for integration use cases.
 

Valuable Features

SAP Cloud Platform enhances connectivity, scalability, and data processing, offering flexible, secure cloud solutions with streamlined deployment for enterprises.
Workato streamlines integration with a user-friendly interface, extensive connectors, and low-code automation, enhancing efficiency without technical expertise.
It converts CapEx into OPEX due to its SaaS model.
It allows app-to-app and real-time integrations, which significantly enhance process efficiency.
It comes with pre-built connectors, eliminating the need to write APIs.
Development time is significantly reduced by its automation capabilities, which are beneficial for both SQL databases and APIs.
 

Categories and Ranking

SAP Cloud Platform
Ranking in Integration Platform as a Service (iPaaS)
3rd
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
45
Ranking in other categories
PaaS Clouds (5th)
Workato
Ranking in Integration Platform as a Service (iPaaS)
8th
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
12
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Integration Platform as a Service (iPaaS) category, the mindshare of SAP Cloud Platform is 9.1%, down from 11.5% compared to the previous year. The mindshare of Workato is 4.2%, down from 4.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Integration Platform as a Service (iPaaS)
 

Featured Reviews

PinakiGhosh - PeerSpot reviewer
The implementation cycle has been reduced significantly but has room for integration enhancements
Our existing customers who are on ECC are on-premises. They are migrating to SAP Cloud Platform, specifically on S4HANA.  One of our clients was on SAP ECC on-premises, and they are moving to the cloud on S4HANA on the public cloud system.  We are supporting about 15 customers, mostly small to…
Rohit Sircar - PeerSpot reviewer
Great automation and strong workflows useful for integration
The initial setup is quite straightforward. When connecting Workato with your on-premises system, you have to install the Workato agent on your network. It was not complex but a long process to configure and settle. Workato has not gone live for us yet, so only the developers are currently using it. But in terms of users, we will have close to 250 and maybe 30 additional direct users. We are seeing a lot of different use cases where we can add new recipes because we started small, and there are many different areas where we can implement Workato for automation.
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Top Industries

By visitors reading reviews
Manufacturing Company
17%
Computer Software Company
12%
Financial Services Firm
7%
Energy/Utilities Company
6%
Educational Organization
35%
Financial Services Firm
10%
Computer Software Company
8%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Which is better - SAP Cloud Platform or Microsoft Azure?
One of the best features of SAP Cloud Platform is that it is web-based and you can log in from anywhere in the world. SAP Cloud Platform is suitable for companies of any size; it works well with bo...
How is SAP Cloud Platform different than Amazon AWS?
How is SAP Cloud Platform different than Amazon AWS? Amazon AWS offers options both in terms of upgrading and expanding capabilities as well as acquiring greater storage space. These upgrades can ...
What do you like most about SAP Cloud Platform?
The product improved our company's business operations since we got value out of it.
What do you like most about Workato?
Workato is low code, intuitive, and easy to use.
What needs improvement with Workato?
The Electronic Data Interchange (EDI ( /categories/edi )) capabilities could be improved.
What is your primary use case for Workato?
I use Workato ( /products/workato-reviews ) as middleware for cloud integration within my organization. It is employed to integrate systems such as ERP ( /categories/erp ) and customer planning sys...
 

Also Known As

SAP HANA Cloud Platform
No data available
 

Overview

 

Sample Customers

Siemens, Shell & Volkswagen, Still, EarlySense, Roche, National Football League, Heidelberg University Hospital, In Mind Computing, The Timken Company, OPAL, EnterpriseJungle, Groupe Danone, Accenture, T-Systems, Sailing Team Germany, Sloan Valve
Panera Bread, Berkshire Hathaway, Salesforce, Box, Splunk, ComScore, IBM, Complex Media, Microsoft, Home Depot, Cisco, News Corp, Braille Institute
Find out what your peers are saying about SAP Cloud Platform vs. Workato and other solutions. Updated: March 2025.
847,862 professionals have used our research since 2012.