Microsoft Azure Logic Apps vs Workato comparison

Microsoft Azure Logic Apps

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Executive SummaryUpdated on Sep 17, 2024

Workato and Microsoft Azure Logic Apps are leading automation and integration platforms. Workato appears to have the upper hand in ease of use and customer support, while Azure Logic Apps is favored for its powerful features and integration capabilities.

Features: Workato offers user-friendly workflows, a variety of integrations, and flexibility across applications. Azure Logic Apps provides robust integration with Microsoft services, advanced features, and scalable solutions.

Room for Improvement: Workato users seek better error handling, more detailed documentation, and enhanced user guidance. Azure Logic Apps users mention interface complexity, multi-tenant environment limitations, and a need for increased usability and scalability.

Ease of Deployment and Customer Service: Workato is known for its straightforward deployment process and exceptional customer service. Azure Logic Apps offers a smooth deployment experience but faces occasional criticism for support response times.

Pricing and ROI: Workato users report favorable setup costs and good ROI due to efficiency and support. Azure Logic Apps users experience higher setup costs but justify them with advanced integrations and powerful features, leading to satisfactory ROI.

To learn more, read our detailed Microsoft Azure Logic Apps vs. Workato Report (Updated: December 2024).

Microsoft Azure Logic Apps vs. Workato

December 2024

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Categories and Ranking

Microsoft Azure Logic Apps

Ranking in Integration Platform as a Service (iPaaS)

1st

Average Rating

8.0

Reviews Sentiment

8.3

Number of Reviews

Ranking in other categories

No ranking in other categories

Workato

Ranking in Integration Platform as a Service (iPaaS)

9th

Average Rating

8.4

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of December 2024, in the Integration Platform as a Service (iPaaS) category, the mindshare of Microsoft Azure Logic Apps is 15.6%, up from 13.3% compared to the previous year. The mindshare of Workato is 3.8%, down from 4.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Integration Platform as a Service (iPaaS)

Featured Reviews

Sravan KumarKolloju

Technology Manager at AIA

Ensures that applications run reliably on a cloud environment and support chaining multiple applications together

In Logic Apps, it supports AJAX and jQuery as commands to filter out to input the parameter. But regular expressions in general aren't supported well. So, I recommend that Logic Apps could be enhanced by supporting regular expressions (RegEx) more comprehensively . That would be a great improvement. RegEx expressions are useful when running an EXE, and you must provide parameters, like running it for June 2024. You need to feed some information to Logic Apps. I want to tell the program to take the current month and year. For that, you need to use date functions. Using regular expressions in general is also possible by manipulating strings, which is currently missing.

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Rohit Sircar

Integration Solutions Lead | Digital Core Transformation Service Line at Hexaware Technologies Limited

Great automation and strong workflows useful for integration

The initial setup is quite straightforward. When connecting Workato with your on-premises system, you have to install the Workato agent on your network. It was not complex but a long process to configure and settle. Workato has not gone live for us yet, so only the developers are currently using it. But in terms of users, we will have close to 250 and maybe 30 additional direct users. We are seeing a lot of different use cases where we can add new recipes because we started small, and there are many different areas where we can implement Workato for automation.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We mainly used it to integrate SAP, ServiceNow, and different third-party APIs with the front end."

"The product has efficient connectors."

"Logic Apps is good for helping us run our access on a cloud environment like Azure. It's much easier, more reliable, and better to maintain."

"I am impressed with the tool's UI and analytics."

"We can write external features and transfer the data using JPIMs securely which has been most valuable."

"The design is highly beneficial. It functions as a sandbox environment."

"The Logic App's designer is one of the vital features"

"The solution has plenty of good valuable features and a plethora of services."

More Microsoft Azure Logic Apps pros

"Stability-wise, I rate the solution a ten out of ten."

"Workato is low code, intuitive, and easy to use."

"The most valuable features are easy integration, quick tab to develop, quick tab to market, and interactive integration platform."

"It is very easy to use. It takes complex workloads away, and it provides very smooth integration. It has got a lot of out-of-the-box connectors. It has got a lot of out-of-the-box APIs, which makes it really easy to integrate with applications for different use cases, whether it is in finance, HR, or customer operations. It is by far our favorite integration product."

"It is easier to use than other technical open-source technologies."

"Their automation and workflows are very strong, and you can build the workflows very easily and quickly."

"It's easy to understand, makes flows and is efficient."

Cons

"The standard logic app could be simplified. Thats what we would like to see in the next release."

"The visual tool that is used to build integration is quite old."

"In Logic Apps, it supports AJAX and jQuery as commands to filter out to input the parameter. But regular expressions in general aren't supported well. So, I recommend that Logic Apps could be enhanced by supporting regular expressions (RegEx) more comprehensively ."

"Not all connectors are readily available, though. There are two types: managed connectors and app connectors. Some connectors require you to provide a username and password to connect to platforms like SharePoint or Salesforce. Due to security constraints, some users may prefer not to use these connectors. Instead, they might opt for the HTTP connector."

"I find the current interface useful, but I could see how others would want the UI bits that are used for creating Logic Apps to be simplified."

"The product needs improvement in getting direct access to the code and versioning."

"Especially when using a function or a parameter, that could be easier as that's not very well-documented, and it's not very clear from the tool itself how to use it."

"We wanted to use Microsoft Azure Logic Apps, but we faced a timeout."

More Microsoft Azure Logic Apps cons

"The management dashboard in the solution is an area with shortcomings that needs improvement."

"A limitation is that their cloud presence is only in North America and Europe."

"I would like to see the dashboarding and reporting processes improved."

"It is tedious to make a tailor-fit function."

"From the deployment point of view, our customers encounter platform downtime where it does not serve the actual request on the systems."

"The only minor drawback would be if there was a UI at the front of it, for apps and for a portal as well, it would make it really easy. It would be really useful if there were more apps capabilities."

"Workato's Extract, transform, and load (ETL) and extract, load, and transform (ELT) are not very strong and could be improved for very complex transformations."

Pricing and Cost Advice

"If we are comparing to other public cloud vendors, such as Amazon or Google Cloud platform, I wouldn't say that it's expensive. However, when we're comparing between a host such as GoDaddy or Digital Ocean, then it's a bit on the expensive side."

"The product is not cheap. I would rate the product's pricing a five out of ten."

"I rate Microsoft Azure Logic Apps's pricing a seven out of ten."

"The product is quite cheap."

"Logic Apps is cheap with its pay-as-you-go model. We only pay for usage time, no license fees. So Logic Apps is good in that aspect."

"The pricing is not expensive."

"It is a cost-efficient platform."

"In my experience, Microsoft Azure Logic Apps is not a cheap solution."

More Microsoft Azure Logic Apps pricing and cost advice

"Workato is an expensive solution."

"Speaking about price, I would say that it's market-related. Also, there are costs in addition to the standard license fees since different add-ons depend on what you require."

"On a scale of one to ten, the pricing is around a six. We have a consumption model and the pricing is higher. If you are using any kind of ML-based approach, machine learning, or some advanced analytics, you may have to pay more."

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824,053 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Educational Organization

38%

Computer Software Company

10%

Manufacturing Company

Financial Services Firm

Educational Organization

42%

Computer Software Company

Financial Services Firm

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Microsoft Azure Logic Apps?

The solution's most valuable feature is the no-code/low-code feature.

What is your experience regarding pricing and costs for Microsoft Azure Logic Apps?

The pricing is very clean and transparent. You can start small and pay only for what you use. There are no upfront licensing costs or contracts you are bound to.

What needs improvement with Microsoft Azure Logic Apps?

The business rules engine is still not fully developed, and it would be very helpful to see improvements here.

What do you like most about Workato?

Workato is low code, intuitive, and easy to use.

What needs improvement with Workato?

Workato's Extract, transform, and load (ETL) and extract, load, and transform (ELT) are not very strong and could be improved for very complex transformations. Workato's licensing model is a bit co...

What is your primary use case for Workato?

We use Workato for iPaaS, which is like a middleware enterprise service bus. We use it for transformation, quick data migrations from one platform to another, and building connectivity. It's got ov...

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Product Reports

Microsoft Azure Logic Apps

December 2024

Download Microsoft Azure Logic Apps product report

Download Workato product report

November 2024

Also Known As

Azure Logic Apps, MS Azure Logic Apps

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Overview

Connect your business-critical apps and services with Azure Logic Apps, automating your workflows without writing a single line of code.

Named a Leader in iPaaS for Dynamic Integrations by Forrester, Workato is a modern automation and integration platform. With its enterprise-grade capabilities, you can seamlessly integrate and orchestrate workflow automation across cloud and on-premise applications, files and databases without coding.

The Workato team comes from a deep background in building integration products and will continue to expand and change the automation and integration space.

Sample Customers

nord lock, mission linen supply, esmart systems

Panera Bread, Berkshire Hathaway, Salesforce, Box, Splunk, ComScore, IBM, Complex Media, Microsoft, Home Depot, Cisco, News Corp, Braille Institute