Microsoft Azure Logic Apps vs Workato comparison

Microsoft Azure Logic Apps

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Executive SummaryUpdated on Sep 17, 2024

Workato and Microsoft Azure Logic Apps are leading automation and integration platforms. Workato appears to have the upper hand in ease of use and customer support, while Azure Logic Apps is favored for its powerful features and integration capabilities.

Features: Workato offers user-friendly workflows, a variety of integrations, and flexibility across applications. Azure Logic Apps provides robust integration with Microsoft services, advanced features, and scalable solutions.

Room for Improvement: Workato users seek better error handling, more detailed documentation, and enhanced user guidance. Azure Logic Apps users mention interface complexity, multi-tenant environment limitations, and a need for increased usability and scalability.

Ease of Deployment and Customer Service: Workato is known for its straightforward deployment process and exceptional customer service. Azure Logic Apps offers a smooth deployment experience but faces occasional criticism for support response times.

Pricing and ROI: Workato users report favorable setup costs and good ROI due to efficiency and support. Azure Logic Apps users experience higher setup costs but justify them with advanced integrations and powerful features, leading to satisfactory ROI.

To learn more, read our detailed Microsoft Azure Logic Apps vs. Workato Report (Updated: January 2025).

Microsoft Azure Logic Apps vs. Workato

January 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Microsoft Azure Logic Apps

Ranking in Integration Platform as a Service (iPaaS)

1st

Average Rating

8.0

Reviews Sentiment

8.3

Number of Reviews

Ranking in other categories

No ranking in other categories

Workato

Ranking in Integration Platform as a Service (iPaaS)

10th

Average Rating

8.4

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of February 2025, in the Integration Platform as a Service (iPaaS) category, the mindshare of Microsoft Azure Logic Apps is 15.2%, up from 13.5% compared to the previous year. The mindshare of Workato is 3.7%, down from 4.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Integration Platform as a Service (iPaaS)

Featured Reviews

Ritu-Raj

Chief Engineer - Cloud | Azure | Integration at Numerics Cloud

Influenced cost savings by approximately seventy to eighty percent

I have worked on multiple platforms in this space, like MuleSoft, Oracle, Intel, Microsoft, and Dell Boomi. However, Azure Logic Apps is the easiest and most transparent in terms of its operations, licensing cost, and scaling. Being in Azure, the use of the Azure ecosystem becomes quite native with Logic Apps.

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Rohit Sircar

Integration Solutions Lead | Digital Core Transformation Service Line at Hexaware Technologies Limited

Great automation and strong workflows useful for integration

The initial setup is quite straightforward. When connecting Workato with your on-premises system, you have to install the Workato agent on your network. It was not complex but a long process to configure and settle. Workato has not gone live for us yet, so only the developers are currently using it. But in terms of users, we will have close to 250 and maybe 30 additional direct users. We are seeing a lot of different use cases where we can add new recipes because we started small, and there are many different areas where we can implement Workato for automation.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Logic Apps is good for helping us run our access on a cloud environment like Azure. It's much easier, more reliable, and better to maintain."

"If we are working with a service-oriented architecture, as an architect as a baseline, it supports us very well in terms of expandability, and the kind of robustness it brings, especially with its serverless nature is fabulous."

"The product’s most valuable feature is integration."

"I like the ability within Logic Apps to design the workbooks through the portal with minimal code."

"I am impressed with the tool's UI and analytics."

"The solution is very easy for new users because it includes very good documentation and transparency."

"The solution has plenty of good valuable features and a plethora of services."

"Its integration capabilities are great, allowing connectivity with various applications and services."

More Microsoft Azure Logic Apps pros

"Workato is low code, intuitive, and easy to use."

"It is very easy to use. It takes complex workloads away, and it provides very smooth integration. It has got a lot of out-of-the-box connectors. It has got a lot of out-of-the-box APIs, which makes it really easy to integrate with applications for different use cases, whether it is in finance, HR, or customer operations. It is by far our favorite integration product."

"Stability-wise, I rate the solution a ten out of ten."

"The most valuable features are easy integration, quick tab to develop, quick tab to market, and interactive integration platform."

"It is easier to use than other technical open-source technologies."

"It's easy to understand, makes flows and is efficient."

"Their automation and workflows are very strong, and you can build the workflows very easily and quickly."

Cons

"The solution should include more connectors."

"Pricing and handling asynchronous processes are the two main areas that need improvement."

"I find the current interface useful, but I could see how others would want the UI bits that are used for creating Logic Apps to be simplified."

"The main issue is performance, especially when dealing with large amounts of data. Performance-wise, that's the only thing Microsoft should focus on."

"An area of improvement I've encountered is related to the number of connectors available in Logic Apps. While there are many connectors, I found that the "send email" connector may not work as expected, and one has to rely on Office 365 plugins or other alternatives. This could enhance user experience, especially when considering the additional overhead and licensing requirements associated with Office 365. It also needs to improve security features."

"We wanted to use Microsoft Azure Logic Apps, but we faced a timeout."

"It would be beneficial to have less code and tighter integration between different cloud services."

"The business rules engine is still not fully developed, and it would be very helpful to see improvements here."

More Microsoft Azure Logic Apps cons

"I would like to see the dashboarding and reporting processes improved."

"The only minor drawback would be if there was a UI at the front of it, for apps and for a portal as well, it would make it really easy. It would be really useful if there were more apps capabilities."

"Workato's Extract, transform, and load (ETL) and extract, load, and transform (ELT) are not very strong and could be improved for very complex transformations."

"A limitation is that their cloud presence is only in North America and Europe."

"From the deployment point of view, our customers encounter platform downtime where it does not serve the actual request on the systems."

"It is tedious to make a tailor-fit function."

"The management dashboard in the solution is an area with shortcomings that needs improvement."

Pricing and Cost Advice

"Compared to the prices of Mulesoft, the price of Microsoft Azure Logic Apps is low."

"I rate Microsoft Azure Logic Apps's pricing a seven out of ten."

"The pricing is not expensive."

"The pricing is okay. It's not highly priced. It's in the medium range."

"I would rate the pricing a six out of ten"

"The cost of the solution could be cheaper."

"The tool's cost can vary depending on your specific use case. Generally, it's considered cheaper, but the price depends on how much you use it and which features you need. Initially, there was a consumption-based pricing model, but now Microsoft offers a standard tier. Microsoft encourages users to migrate from the consumption model to the standard one by 2025. The pricing is a monthly fixed cost, depending on your usage needs."

"The product pricing aligns well with the value and capabilities offered by Azure services."

More Microsoft Azure Logic Apps pricing and cost advice

"Speaking about price, I would say that it's market-related. Also, there are costs in addition to the standard license fees since different add-ons depend on what you require."

"On a scale of one to ten, the pricing is around a six. We have a consumption model and the pricing is higher. If you are using any kind of ML-based approach, machine learning, or some advanced analytics, you may have to pay more."

"Workato is an expensive solution."

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Top Industries

By visitors reading reviews

Educational Organization

39%

Computer Software Company

Manufacturing Company

Financial Services Firm

Educational Organization

42%

Computer Software Company

Financial Services Firm

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Microsoft Azure Logic Apps?

The solution's most valuable feature is the no-code/low-code feature.

What is your experience regarding pricing and costs for Microsoft Azure Logic Apps?

The pricing is very clean and transparent. You can start small and pay only for what you use. There are no upfront licensing costs or contracts you are bound to.

What needs improvement with Microsoft Azure Logic Apps?

The business rules engine is still not fully developed, and it would be very helpful to see improvements here.

What do you like most about Workato?

Workato is low code, intuitive, and easy to use.

What needs improvement with Workato?

Workato's Extract, transform, and load (ETL) and extract, load, and transform (ELT) are not very strong and could be improved for very complex transformations. Workato's licensing model is a bit co...

What is your primary use case for Workato?

We use Workato for iPaaS, which is like a middleware enterprise service bus. We use it for transformation, quick data migrations from one platform to another, and building connectivity. It's got ov...

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Product Reports

Microsoft Azure Logic Apps

February 2025

Download Microsoft Azure Logic Apps product report

Download Workato product report

January 2025

Also Known As

Azure Logic Apps, MS Azure Logic Apps

No data available

Overview

Connect your business-critical apps and services with Azure Logic Apps, automating your workflows without writing a single line of code.

Microsoft

Named a Leader in iPaaS for Dynamic Integrations by Forrester, Workato is a modern automation and integration platform. With its enterprise-grade capabilities, you can seamlessly integrate and orchestrate workflow automation across cloud and on-premise applications, files and databases without coding.

The Workato team comes from a deep background in building integration products and will continue to expand and change the automation and integration space.

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Sample Customers

nord lock, mission linen supply, esmart systems

Panera Bread, Berkshire Hathaway, Salesforce, Box, Splunk, ComScore, IBM, Complex Media, Microsoft, Home Depot, Cisco, News Corp, Braille Institute