Microsoft Azure Logic Apps vs Workato comparison

Microsoft Azure Logic Apps

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Executive SummaryUpdated on Sep 17, 2024

Workato and Microsoft Azure Logic Apps are leading automation and integration platforms. Workato appears to have the upper hand in ease of use and customer support, while Azure Logic Apps is favored for its powerful features and integration capabilities.

Features: Workato offers user-friendly workflows, a variety of integrations, and flexibility across applications. Azure Logic Apps provides robust integration with Microsoft services, advanced features, and scalable solutions.

Room for Improvement: Workato users seek better error handling, more detailed documentation, and enhanced user guidance. Azure Logic Apps users mention interface complexity, multi-tenant environment limitations, and a need for increased usability and scalability.

Ease of Deployment and Customer Service: Workato is known for its straightforward deployment process and exceptional customer service. Azure Logic Apps offers a smooth deployment experience but faces occasional criticism for support response times.

Pricing and ROI: Workato users report favorable setup costs and good ROI due to efficiency and support. Azure Logic Apps users experience higher setup costs but justify them with advanced integrations and powerful features, leading to satisfactory ROI.

To learn more, read our detailed Microsoft Azure Logic Apps vs. Workato Report (Updated: March 2025).

Microsoft Azure Logic Apps vs. Workato

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Microsoft Azure Logic Apps

Ranking in Integration Platform as a Service (iPaaS)

1st

Average Rating

8.2

Reviews Sentiment

8.1

Number of Reviews

Ranking in other categories

No ranking in other categories

Workato

Ranking in Integration Platform as a Service (iPaaS)

11th

Average Rating

8.4

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of March 2025, in the Integration Platform as a Service (iPaaS) category, the mindshare of Microsoft Azure Logic Apps is 15.7%, up from 13.7% compared to the previous year. The mindshare of Workato is 4.0%, down from 4.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Integration Platform as a Service (iPaaS)

Featured Reviews

Ritu-Raj

Chief Engineer - Cloud | Azure | Integration at Numerics Cloud

Influenced cost savings by approximately seventy to eighty percent

I have worked on multiple platforms in this space, like MuleSoft, Oracle, Intel, Microsoft, and Dell Boomi. However, Azure Logic Apps is the easiest and most transparent in terms of its operations, licensing cost, and scaling. Being in Azure, the use of the Azure ecosystem becomes quite native with Logic Apps.

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Rohit Sircar

Integration Solutions Lead | Digital Core Transformation Service Line at Hexaware Technologies Limited

Great automation and strong workflows useful for integration

The initial setup is quite straightforward. When connecting Workato with your on-premises system, you have to install the Workato agent on your network. It was not complex but a long process to configure and settle. Workato has not gone live for us yet, so only the developers are currently using it. But in terms of users, we will have close to 250 and maybe 30 additional direct users. We are seeing a lot of different use cases where we can add new recipes because we started small, and there are many different areas where we can implement Workato for automation.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"If there's something that isn't possible, you can write some code and call that code from a Logic App."

"I like the ability within Logic Apps to design the workbooks through the portal with minimal code."

"Logic Apps is good for helping us run our access on a cloud environment like Azure. It's much easier, more reliable, and better to maintain."

"The product’s most valuable feature is integration."

"I would rate my experience with the initial setup a nine out of ten, with ten being easy to set up."

"The product's most valuable feature is scalability."

"Logic Apps is good for helping us run our access on a cloud environment like Azure. It's much easier, more reliable, and better to maintain."

"The prebuilt connectors available for SAP are really useful."

More Microsoft Azure Logic Apps pros

"Workato reduces total development time as it generates code seamlessly and integrates with SQL databases or APIs through configuration."

"It's easy to understand, makes flows and is efficient."

"Workato reduces total development time as it generates code seamlessly and integrates with SQL databases or APIs through configuration."

"Workato is low code, intuitive, and easy to use."

"It is easier to use than other technical open-source technologies."

"It is very easy to use. It takes complex workloads away, and it provides very smooth integration. It has got a lot of out-of-the-box connectors. It has got a lot of out-of-the-box APIs, which makes it really easy to integrate with applications for different use cases, whether it is in finance, HR, or customer operations. It is by far our favorite integration product."

"Moreover, AI automation simplifies integration development by understanding requirements from prompts and creating the necessary automation."

"Their automation and workflows are very strong, and you can build the workflows very easily and quickly."

More Workato pros

Cons

"The product needs improvement in getting direct access to the code and versioning."

"Standard documents are fine, but in certain situations, when facing specific errors or issues, partners or consumers expect customized solutions rather than just links to existing documents."

"It's for a limited kind of application or short Apps. And, not for the complex applications."

"Especially when using a function or a parameter, that could be easier as that's not very well-documented, and it's not very clear from the tool itself how to use it."

"It would be helpful if the vendor could provide more data connectors."

"Additionally, enhancing scalability features, such as implementing queuing mechanisms for high-concurrency scenarios, would greatly improve its utility."

"The support I have received is mixed because in some cases they are accurate, and in others, it was me doing the groundwork and giving feedback for the agent to finally tell me there is an issue in their larger services."

"It can be a bit challenging to use."

More Microsoft Azure Logic Apps cons

"It is tedious to make a tailor-fit function."

"A limitation is that their cloud presence is only in North America and Europe."

"The management dashboard in the solution is an area with shortcomings that needs improvement."

"Workato's Extract, transform, and load (ETL) and extract, load, and transform (ELT) are not very strong and could be improved for very complex transformations."

"The only minor drawback would be if there was a UI at the front of it, for apps and for a portal as well, it would make it really easy. It would be really useful if there were more apps capabilities."

"From the deployment point of view, our customers encounter platform downtime where it does not serve the actual request on the systems."

"The Electronic Data Interchange (EDI) capabilities could be improved."

"I would like to see the dashboarding and reporting processes improved."

More Workato cons

Pricing and Cost Advice

"The product is not cheap. I would rate the product's pricing a five out of ten."

"The pricing is okay. It's not highly priced. It's in the medium range."

"It is a cost-efficient platform."

"The product pricing aligns well with the value and capabilities offered by Azure services."

"The pricing is not expensive."

"The licensing is cheaper because, compared to other services, Azure services are much cheaper and affordable."

"The tool's cost can vary depending on your specific use case. Generally, it's considered cheaper, but the price depends on how much you use it and which features you need. Initially, there was a consumption-based pricing model, but now Microsoft offers a standard tier. Microsoft encourages users to migrate from the consumption model to the standard one by 2025. The pricing is a monthly fixed cost, depending on your usage needs."

"The price of Microsoft Azure Logic Apps is inexpensive."

More Microsoft Azure Logic Apps pricing and cost advice

"On a scale of one to ten, the pricing is around a six. We have a consumption model and the pricing is higher. If you are using any kind of ML-based approach, machine learning, or some advanced analytics, you may have to pay more."

"Workato is an expensive solution."

"Speaking about price, I would say that it's market-related. Also, there are costs in addition to the standard license fees since different add-ons depend on what you require."

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Top Industries

By visitors reading reviews

Educational Organization

35%

Computer Software Company

Manufacturing Company

Financial Services Firm

Educational Organization

38%

Computer Software Company

10%

Financial Services Firm

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Microsoft Azure Logic Apps?

The solution's most valuable feature is the no-code/low-code feature.

What is your experience regarding pricing and costs for Microsoft Azure Logic Apps?

Microsoft provides a reliable solution, but it is considered expensive compared to others. Pricing is dynamic, based on scalability and usage. It is comparable to IBM MQ in cost.

What needs improvement with Microsoft Azure Logic Apps?

Microsoft Azure Logic Apps needs further development in consistency and durability, particularly for handling larger data volumes beyond 1 MB. Additionally, I have concerns about disaster recovery ...

What do you like most about Workato?

Workato is low code, intuitive, and easy to use.

What needs improvement with Workato?

Workato's Extract, transform, and load (ETL) and extract, load, and transform (ELT) are not very strong and could be improved for very complex transformations. Workato's licensing model is a bit co...

What is your primary use case for Workato?

We use Workato for iPaaS, which is like a middleware enterprise service bus. We use it for transformation, quick data migrations from one platform to another, and building connectivity. It's got ov...

Boomi iPaaS vs Microsoft Azure Logic Apps

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Product Reports

Microsoft Azure Logic Apps

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Also Known As

Azure Logic Apps, MS Azure Logic Apps

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Overview

Connect your business-critical apps and services with Azure Logic Apps, automating your workflows without writing a single line of code.

Microsoft

Named a Leader in iPaaS for Dynamic Integrations by Forrester, Workato is a modern automation and integration platform. With its enterprise-grade capabilities, you can seamlessly integrate and orchestrate workflow automation across cloud and on-premise applications, files and databases without coding.

The Workato team comes from a deep background in building integration products and will continue to expand and change the automation and integration space.

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Sample Customers

nord lock, mission linen supply, esmart systems

Panera Bread, Berkshire Hathaway, Salesforce, Box, Splunk, ComScore, IBM, Complex Media, Microsoft, Home Depot, Cisco, News Corp, Braille Institute

Microsoft Azure Logic Apps vs. Workato