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Fivetran vs Workato comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.2
Fivetran enhances productivity and cuts costs by easing data management, reducing setup times, and minimizing the need for engineers.
Sentiment score
8.5
Workato enhances productivity with quick setup, effective integration, improved management, and visible ROI, boosting marketing and cash flow.
It saves us the effort of having one to two data engineers managing the tasks that Fivetran handles.
In my experience, we have seen a return on investment, with results visible within a week.
 

Customer Service

Sentiment score
6.2
Fivetran's customer support is praised for thoroughness and communication, but some users experience slow response and resolution times.
Sentiment score
8.2
Workato is praised for excellent customer service with responsive support, real-time chat, and valuable professional services.
The technical support provided by Fivetran has generally been good, with a response time and competence that I would rate as good.
Whenever we faced issues with data volume, the support team helped us by suggesting solutions like breaking the data into chunks.
I reach out to the professional services team or customer success team for technical support, and they provide immediate responses.
Workato's support is robust, featuring first and second-level support.
 

Scalability Issues

Sentiment score
7.4
Fivetran is scalable, flexible, user-friendly, and supports diverse platforms, though high data usage may increase costs.
Sentiment score
6.1
Workato is scalable and versatile, but high data volumes can challenge users, especially during initial data loads.
There are scalability limitations with Workato.
 

Stability Issues

Sentiment score
7.8
Fivetran is generally stable and dependable, with rare outages and occasional errors that are quickly resolved.
Sentiment score
6.6
Workato, built on AWS, is praised for stability but can face challenges with high volumes and large data processing.
During the initial data loads with large volumes, Workato was unable to handle the data effectively, which indicates stability issues under high loads.
To handle more than 50,000 records, I use scripting actions like Python or JavaScript to process large data in chunks.
 

Room For Improvement

Fivetran users desire enhanced database connections, security, documentation, user interfaces, pricing, customization, support, integration, and data processing capabilities.
Enhance team collaboration, improve feature discovery, expand cloud presence, refine reporting, clarify licensing, and optimize cost efficiency.
Improvement in existing connectors with new features is desirable.
One area for improvement is the CI/CD pipeline, which lacks a version control system similar to GitHub for easier deployment.
Workato struggles with scalability when handling high volumes of data, such as terabytes, requiring chunking for initial data loads.
 

Setup Cost

Fivetran pricing varies, perceived as costly yet flexible, with discounts and adaptability beneficial for mid to large enterprises.
Workato offers tiered pricing from $50K to $130K annually, justifying costs with integration capabilities and no hidden fees.
Our current yearly contract for Fivetran is approximately $70,000.
While the upfront cost is high due to task-based pricing, the cost is relatively low in terms of development because Workato provides necessary connectors for integration use cases.
 

Valuable Features

Fivetran provides easy setup, real-time sync, seamless connectors, effective scalability, and efficient data flow between sources like Sybase and Snowflake.
Workato streamlines integration with a user-friendly interface, extensive connectors, and low-code automation, enhancing efficiency without technical expertise.
The most valuable feature of Fivetran is its built-in connectors for a wide range of data sources.
It comes with pre-built connectors, eliminating the need to write APIs.
AI automation simplifies integration development by understanding requirements from prompts and creating the necessary automation.
Workato reduces total development time as it generates code seamlessly and integrates with SQL databases or APIs through configuration.
 

Categories and Ranking

Fivetran
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
26
Ranking in other categories
Data Integration (12th), Data Replication (3rd), Cloud Data Integration (8th)
Workato
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
12
Ranking in other categories
Integration Platform as a Service (iPaaS) (8th)
 

Mindshare comparison

Fivetran and Workato aren’t in the same category and serve different purposes. Fivetran is designed for Data Integration and holds a mindshare of 2.2%, up 1.9% compared to last year.
Workato, on the other hand, focuses on Integration Platform as a Service (iPaaS), holds 4.2% mindshare, down 4.2% since last year.
Data Integration
Integration Platform as a Service (iPaaS)
 

Featured Reviews

Mediha Šiljić - PeerSpot reviewer
Built-in connectors offer extensive data source integration and time savings
Fivetran could improve by adapting more for technical users and by providing more options for such users. There should be more adaptability in terms of new features. If a specific feature is required, it should be integrated promptly. Improvement in existing connectors with new features is desirable. Enhancements around customer-focused product adaptation are also suggested.
Rohit Sircar - PeerSpot reviewer
Great automation and strong workflows useful for integration
The initial setup is quite straightforward. When connecting Workato with your on-premises system, you have to install the Workato agent on your network. It was not complex but a long process to configure and settle. Workato has not gone live for us yet, so only the developers are currently using it. But in terms of users, we will have close to 250 and maybe 30 additional direct users. We are seeing a lot of different use cases where we can add new recipes because we started small, and there are many different areas where we can implement Workato for automation.
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Top Industries

By visitors reading reviews
Educational Organization
25%
Computer Software Company
12%
Financial Services Firm
11%
Manufacturing Company
8%
Educational Organization
34%
Financial Services Firm
10%
Computer Software Company
8%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What's the deal with the HVR software acquisition?
As a user of HVR Software I followed this deal closely. Fivetran is apparently trying to establish more in its sector and by buying an already established data replication software, they become som...
Does HVR Software provide reliable insights?
I honestly can't think of another data replication software that can give you better statistics and insight than HVR Software. There's the feature for topology and statistics and both of them can ...
How much traffic can HVR Software handle?
As someone who works at a company where a high volume of information is replicated and has tried several data replication softwares, I can tell you that you're looking at the right one. HVR Softwar...
What do you like most about Workato?
Workato is low code, intuitive, and easy to use.
What needs improvement with Workato?
The Electronic Data Interchange (EDI ( /categories/edi )) capabilities could be improved.
What is your primary use case for Workato?
I use Workato ( /products/workato-reviews ) as middleware for cloud integration within my organization. It is employed to integrate systems such as ERP ( /categories/erp ) and customer planning sys...
 

Overview

 

Sample Customers

Autodesk, Condé Nast, JetBlue, Morgan Stanley, OpenAI, LVMH, Pfizer, Verizon, SpotifyNational Australia Bank, Saks, Cemex, Okta, Dropbox, Pitney Bowes, World Fuel Services,Lufthansa, AutoZone, ASICS, ASOS, Coupa, Databricks, Hermes, New Relic, Intercom,Canva, Honeywell, Square, DocuSign, Nandos, Oldcastle Infrastructure
Panera Bread, Berkshire Hathaway, Salesforce, Box, Splunk, ComScore, IBM, Complex Media, Microsoft, Home Depot, Cisco, News Corp, Braille Institute
Find out what your peers are saying about Fivetran vs. Workato and other solutions. Updated: July 2023.
848,253 professionals have used our research since 2012.