Workato's standout features include ease of use, extensive out-of-the-box connectors and APIs, strong automation capabilities, intuitive no-code platform with drag-and-drop functionality, quick development and deployment, user-friendly interface, and minimal need for technical knowledge. Business users can efficiently create workflows, referred to as recipes, swiftly. The platform facilitates smooth integration across various applications and sectors like finance, HR, and customer operations. Pre-built connectors significantly reduce implementation time compared to traditional methods.
- "It is easier to use than other technical open-source technologies."
- "Workato is low code, intuitive, and easy to use."
- "Stability-wise, I rate the solution a ten out of ten."
Users find that Workato could benefit from an improved UI, particularly for apps and portals. App capabilities and API management need enhancements. There is a desire for a broader cloud presence beyond North America and Europe. Customization is challenging on this low-code platform. Dashboarding, reporting, and licensing transparency could be better. Complex transformations in ETL and ELT are weak. Stability, support, and data transformation features need improvement, along with the inclusion of custom code languages.
- "From the deployment point of view, our customers encounter platform downtime where it does not serve the actual request on the systems."
- "Workato's Extract, transform, and load (ETL) and extract, load, and transform (ELT) are not very strong and could be improved for very complex transformations."
- "The management dashboard in the solution is an area with shortcomings that needs improvement."
