MuleSoft Composer vs Workato comparison

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MuleSoft Composer

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Executive SummaryUpdated on Sep 17, 2024

Workato and MuleSoft Composer are two prominent automation platforms. Based on user reviews, Workato edges out MuleSoft Composer in support and user satisfaction, but MuleSoft Composer has more robust features that justify its pricing.

Features: Workato users highlight its seamless connectivity with apps, extensive integration capabilities, and user-friendly interface. MuleSoft Composer users value its enterprise-level functionalities, flexibility, and advanced features. While both are highly functional, MuleSoft Composer offers more advanced features.

Room for Improvement: Workato users note that custom coding is required for complex integrations, limited advanced features, and occasional UI issues. MuleSoft Composer users report a steep learning curve, complex initial configurations, and the need for better documentation. Both platforms require improvement in making advanced features more user-friendly.

Ease of Deployment and Customer Service: Workato is commended for its relatively straightforward deployment and responsive customer service. Conversely, MuleSoft Composer has a more intricate deployment process, and users have mixed reviews about its customer service. Workato stands out in ease of deployment, while both offer generally good customer support.

Pricing and ROI: Workato is recognized for its competitive pricing and positive ROI, making it a cost-effective option. MuleSoft Composer, though more expensive, is deemed worth the investment for enterprises due to its powerful features and long-term ROI. While Workato appeals to cost-conscious buyers, MuleSoft Composer justifies its higher price with superior capabilities.

To learn more, read our detailed MuleSoft Composer vs. Workato Report (Updated: December 2024).

MuleSoft Composer vs. Workato

December 2024

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Categories and Ranking

MuleSoft Composer

Ranking in Integration Platform as a Service (iPaaS)

7th

Average Rating

8.0

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Data Integration (28th), Cloud Data Integration (15th)

Workato

Ranking in Integration Platform as a Service (iPaaS)

9th

Average Rating

8.4

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of December 2024, in the Integration Platform as a Service (iPaaS) category, the mindshare of MuleSoft Composer is 4.9%, down from 7.4% compared to the previous year. The mindshare of Workato is 3.8%, down from 4.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Integration Platform as a Service (iPaaS)

Featured Reviews

Prince Barai

Back End Developer at Agnos Inc.

The prebuilt connectors save a lot of time and money, but the customer support and price must be improved

Our customer’s system is very old. We are trying to upgrade it. We are extracting data from the system and sending it to Salesforce. The product is a good option if we want to build process automation for data. It can be done quickly through the tool. We need not do coding and waste our time and efforts. The ease of learning depends on the person who is learning the product. It depends on whether they come from a developer background. It would be easy to learn if they have some experience in coding and have worked on integrations. I haven’t faced many challenges while scaling our integration solutions with MuleSoft Composer. The drag-and-drop interface has not impacted our project deployment time much. The customer support and price can be improved. Overall, I rate the tool a seven out of ten.

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Rohit Sircar

Integration Solutions Lead | Digital Core Transformation Service Line at Hexaware Technologies Limited

Great automation and strong workflows useful for integration

The initial setup is quite straightforward. When connecting Workato with your on-premises system, you have to install the Workato agent on your network. It was not complex but a long process to configure and settle. Workato has not gone live for us yet, so only the developers are currently using it. But in terms of users, we will have close to 250 and maybe 30 additional direct users. We are seeing a lot of different use cases where we can add new recipes because we started small, and there are many different areas where we can implement Workato for automation.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The prebuilt connectors have saved our customers a lot of time and money."

"The way Composer organizes and manages integration processes is most beneficial. We can easily monitor what's running and what isn't and troubleshoot any data integration issues."

"The product is easy to use. You don't need programming skills to use it."

"The functionality of MuleSoft to connect with any database is the most important feature."

"The solution invokes some RPS from Composer and then sends emails and flat notifications. It helps us integrate with any third-party SAPE or integration tools."

"The advantage of using MuleSoft as part as the Salesforce ecosystem is that anything new they build is guaranteed to work with the new features that are coming from the other side."

"Their automation and workflows are very strong, and you can build the workflows very easily and quickly."

"It is very easy to use. It takes complex workloads away, and it provides very smooth integration. It has got a lot of out-of-the-box connectors. It has got a lot of out-of-the-box APIs, which makes it really easy to integrate with applications for different use cases, whether it is in finance, HR, or customer operations. It is by far our favorite integration product."

"Stability-wise, I rate the solution a ten out of ten."

"The most valuable features are easy integration, quick tab to develop, quick tab to market, and interactive integration platform."

"It is easier to use than other technical open-source technologies."

"It's easy to understand, makes flows and is efficient."

"Workato is low code, intuitive, and easy to use."

Cons

"MuleSoft Composer needs to improve its interface and scalability."

"There is also one limitation. We cannot see logs, latencies, or request counts."

"The technical support team's response time must be improved."

"One additional feature they could add might be something like regional prices. Since we're based in Brazil, we pay in dollars but earn in Brazilian Real."

"There are some challenges with API sharing in Composer."

"This solution could be improved by offering more integrations with other platforms."

"A limitation is that their cloud presence is only in North America and Europe."

"I would like to see the dashboarding and reporting processes improved."

"From the deployment point of view, our customers encounter platform downtime where it does not serve the actual request on the systems."

"The management dashboard in the solution is an area with shortcomings that needs improvement."

"The only minor drawback would be if there was a UI at the front of it, for apps and for a portal as well, it would make it really easy. It would be really useful if there were more apps capabilities."

"It is tedious to make a tailor-fit function."

"Workato's Extract, transform, and load (ETL) and extract, load, and transform (ELT) are not very strong and could be improved for very complex transformations."

Pricing and Cost Advice

"MuleSoft Composer is affordable, and I rate its pricing a five to six out of ten."

"Salesforce is licensed by user and by products and so pricing depending on what your requirements are."

"It's costly, especially for Indian clients."

"The tool is a bit expensive."

"On a scale of one to ten, the pricing is around a six. We have a consumption model and the pricing is higher. If you are using any kind of ML-based approach, machine learning, or some advanced analytics, you may have to pay more."

"Workato is an expensive solution."

"Speaking about price, I would say that it's market-related. Also, there are costs in addition to the standard license fees since different add-ons depend on what you require."

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824,053 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Computer Software Company

27%

Financial Services Firm

10%

Manufacturing Company

Healthcare Company

Educational Organization

42%

Computer Software Company

Financial Services Firm

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about MuleSoft Composer?

The way Composer organizes and manages integration processes is most beneficial. We can easily monitor what's running and what isn't and troubleshoot any data integration issues.

What is your experience regarding pricing and costs for MuleSoft Composer?

It's costly, especially for Indian clients. Reducing the price would help them penetrate the Indian market. A two-year license costs around seventy lakhs rupees. It's a considerable amount.

What needs improvement with MuleSoft Composer?

Configuration could be easier, but we were able to handle it. It seems that juniors find it challenging, but seniors like me know how to configure it properly. There are no issues. There is also on...

What do you like most about Workato?

Workato is low code, intuitive, and easy to use.

What needs improvement with Workato?

Workato's Extract, transform, and load (ETL) and extract, load, and transform (ELT) are not very strong and could be improved for very complex transformations. Workato's licensing model is a bit co...

What is your primary use case for Workato?

We use Workato for iPaaS, which is like a middleware enterprise service bus. We use it for transformation, quick data migrations from one platform to another, and building connectivity. It's got ov...

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Product Reports

Download MuleSoft Composer product report

Cloud Data Integration

December 2024

Download Workato product report

November 2024

Also Known As

MuleSoft Composer for Salesforce

No data available

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Salesforce

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Overview

Connect apps and data to Salesforce quickly and easily with clicks, not code — all inside of the Salesforce UI.

Enrich your 360-degree customer view by empowering your Salesforce admins with a no-code solution for quickly unlocking data, connecting apps, and automating integrations to boost productivity.

- Build integrations easily with clicks, not code — all inside Salesforce
- Hit the ground running with a growing library of prebuilt connectors
- Preview as you build connections and design with real data
- Monitor any errors with automatic alerts

Named a Leader in iPaaS for Dynamic Integrations by Forrester, Workato is a modern automation and integration platform. With its enterprise-grade capabilities, you can seamlessly integrate and orchestrate workflow automation across cloud and on-premise applications, files and databases without coding.

The Workato team comes from a deep background in building integration products and will continue to expand and change the automation and integration space.

Sample Customers

Information Not Available

Panera Bread, Berkshire Hathaway, Salesforce, Box, Splunk, ComScore, IBM, Complex Media, Microsoft, Home Depot, Cisco, News Corp, Braille Institute