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MuleSoft Composer vs Zapier comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

No sentiment score available
Users commend MuleSoft Composer's responsive and professional customer service team for efficient problem-solving and quick resolution times.
No sentiment score available
 

Room For Improvement

Sentiment score
7.5
MuleSoft Composer needs better platform integrations, interface, scalability, AI integration, and support for complex data and API sharing challenges.
No sentiment score available
 

Scalability Issues

No sentiment score available
MuleSoft Composer is highly rated for scalability, efficiently managing varying data volumes and adaptable for organizations of all sizes.
No sentiment score available
 

Setup Cost

No sentiment score available
MuleSoft Composer is considered costly, especially in Brazil and India, with users recommending a 20%-30% price reduction.
No sentiment score available
 

Stability Issues

No sentiment score available
Users find MuleSoft Composer stable and well-performing, despite occasional glitches quickly resolved by support.
No sentiment score available
 

Valuable Features

Sentiment score
7.8
MuleSoft Composer offers Salesforce integration, ease of use, API sharing, prebuilt connectors, and effective data handling, monitoring, and notifications.
No sentiment score available
 

Categories and Ranking

MuleSoft Composer
Ranking in Cloud Data Integration
14th
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
6
Ranking in other categories
Data Integration (27th), Integration Platform as a Service (iPaaS) (7th)
Zapier
Ranking in Cloud Data Integration
9th
Average Rating
8.6
Reviews Sentiment
7.6
Number of Reviews
41
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Cloud Data Integration category, the mindshare of MuleSoft Composer is 3.1%, down from 3.7% compared to the previous year. The mindshare of Zapier is 2.1%, down from 2.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Data Integration
 

Featured Reviews

Prince Barai - PeerSpot reviewer
The prebuilt connectors save a lot of time and money, but the customer support and price must be improved
Our customer’s system is very old. We are trying to upgrade it. We are extracting data from the system and sending it to Salesforce. The product is a good option if we want to build process automation for data. It can be done quickly through the tool. We need not do coding and waste our time and efforts. The ease of learning depends on the person who is learning the product. It depends on whether they come from a developer background. It would be easy to learn if they have some experience in coding and have worked on integrations. I haven’t faced many challenges while scaling our integration solutions with MuleSoft Composer. The drag-and-drop interface has not impacted our project deployment time much. The customer support and price can be improved. Overall, I rate the tool a seven out of ten.
FrankHo - PeerSpot reviewer
Though the tool offers a visually appealing UI, it needs to improve its documentation
With Zapier, improvements are required in the areas of concerns like bugs, ease of use, and documentation. The product has many bugs, so users have to wait for a period ranging from five minutes to an hour to see where the Zap went. In Zapier, Zaps aren't very understandable owing to the way they work. As a user, you would think that in Zapier, a Zap works in a particular way once you set it up, but it won't happen. At times, some Zaps can interfere with each other, because of which there might be infinite loops that may occur, owing to which multiple Zaps continue to run or break down in general, after which nothing would run in your environment. You would not be notified about the breakdown of Zaps. The bugs in the product may be considered to understand or get an explanation of how Zaps works between software systems, so for something between Gmail and HubSpot, Zapier would explain through better documentation what would work and what wouldn't work. Maybe if Zapier had better functionality with Python or any other coding language in general, it would make the product a lot better.
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Top Industries

By visitors reading reviews
Computer Software Company
28%
Financial Services Firm
11%
Manufacturing Company
9%
Healthcare Company
7%
Computer Software Company
20%
University
9%
Financial Services Firm
8%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about MuleSoft Composer?
The way Composer organizes and manages integration processes is most beneficial. We can easily monitor what's running and what isn't and troubleshoot any data integration issues.
What is your experience regarding pricing and costs for MuleSoft Composer?
It's costly, especially for Indian clients. Reducing the price would help them penetrate the Indian market. A two-year license costs around seventy lakhs rupees. It's a considerable amount.
What needs improvement with MuleSoft Composer?
Configuration could be easier, but we were able to handle it. It seems that juniors find it challenging, but seniors like me know how to configure it properly. There are no issues. There is also on...
What do you like most about Zapier?
The product's most valuable feature is automation.
What is your experience regarding pricing and costs for Zapier?
The pricing is suitable. It's not cheap, but not expensive.
What needs improvement with Zapier?
The pricing could be a little cheaper.
 

Comparisons

 

Also Known As

MuleSoft Composer for Salesforce
No data available
 

Learn More

 

Overview

 

Sample Customers

Information Not Available
BuzzFeed, Groupon, Spotify, Columbia University, FOX
Find out what your peers are saying about MuleSoft Composer vs. Zapier and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.