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Zapier pros and cons

Vendor: Zapier

4.3 out of 5

41 reviews
95% willing to recommend

327 followers

Zapier Pros review quotes

reviewer1466271

Founder & CEO at a tech services company with 11-50 employees

Dec 13, 2020

We find it effortless to set up. We really don't have to do anything other than finding the application in the Zapier catalog. And as long as the application has been re-integrated into Zapier, they're able to then just provide the connection details and hook it up.

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Abdulrahman Alrasheed

CEO at a financial services firm with 1,001-5,000 employees

Nov 22, 2022

What's most valuable in Zapier is its simplicity, seamlessness, and smooth plug-in, so you won't need to build code for every action. I'm not a developer, but I can use Zapier.

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Micah Oren Feldkamp

Lead Consultant for Cloud Implementations at ZeroClick.ai

Sep 8, 2023

Zapier handles everything under the sun that you would think you need in automation. It is the most mature integration platform and service on the market.

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Analyst at MSXI

Dec 27, 2023

The product's initial setup phase was very easy.

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Kalai Periasamy

Freelancer - Workflow automation and custom product building at Self-Employed

May 17, 2023

Zapier luckily has a wide range of integrations, I would say.

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Founder at Leadspotion

Aug 25, 2022

The most valuable feature of Zapier is it saves me time doing repetitive tasks.

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Dimitris Goudis

Airtable developer - Tableau analyst at Freelance

May 16, 2023

Zapier's interface, for me, is the solution's greatest value proposition. It is designed and developed for people who don't have a clue about what they're trying to do. It has a very user-friendly interface.

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Co-Founder - CTO & Customer Success at a tech vendor with 11-50 employees

Oct 16, 2017

The ability to connect web applications to trigger actions in another app after having enriched, formatted, delayed, grouped, and filtered is really valuable for many businesses.

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HW

Owner at Verve Technologies

May 24, 2023

Zapier is a really good tool for connecting multiple different platforms and data sources. For example, with Quickbase, I can easily integrate data from other sources like AWS or task-tracking platforms such as ClickUp or Asana.

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reviewer1595568

Technical Content Writer at a computer software company with 51-200 employees

Dec 22, 2021

The solution is a SaaS and does not require a complex setup.

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Zapier Cons review quotes

reviewer1466271

Founder & CEO at a tech services company with 11-50 employees

Dec 13, 2020

System-to-system is fine, but when it comes to system-to-user, where Zapier is helping to communicate to a user, that's a one-way communication. If that user has to perform some action on that notification, the action isn't handled by Zapier. So there's no way to orchestrate that and it's very cumbersome.

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Abdulrahman Alrasheed

CEO at a financial services firm with 1,001-5,000 employees

Nov 22, 2022

Zapier needs more YouTube or video tutorials or more training for people. That would help a lot. In particular, Zapier should have documentation for every connector. Its documentation needs to be more detailed and visual.

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Micah Oren Feldkamp

Lead Consultant for Cloud Implementations at ZeroClick.ai

Sep 8, 2023

Zapier could be a little faster, but that might not be possible. I would encourage Zapier to make more API endpoints for each application

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Free Report: Zapier Reviews and More

Learn what your peers think about Zapier. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.

816,660 professionals have used our research since 2012.

Analyst at MSXI

Dec 27, 2023

With Zapier, improvements are required in the areas of concerns like bugs, ease of use, and documentation.

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Kalai Periasamy

Freelancer - Workflow automation and custom product building at Self-Employed

May 17, 2023

My biggest concern with Zapier would be their pricing strategy.

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Founder at Leadspotion

Aug 25, 2022

Zapier needs to improve in the same way most RPA solutions should, such as Robocorp, Make, or UiPath. They are not good at helping you find the connections that you need for the problem that you have. For example, if need something on Instagram. I'm going to have to do research for hours to be able to find the components or the app, which is going to do what I need it to do. It makes it difficult to use the system when you don't know what to use.

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Dimitris Goudis

Airtable developer - Tableau analyst at Freelance

May 16, 2023

It is not worth the money if you have a little bit of a technical mind...Zapier is not able to set up different modules. When automation doesn't work, it's not that easy to find why it didn't work.

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Co-Founder - CTO & Customer Success at a tech vendor with 11-50 employees

Oct 16, 2017

Being able to share Zaps and organize them with teammates would allow sharing and refining scenarios and even combining steps that require different people's credentials.

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HW

Owner at Verve Technologies

May 24, 2023

I would like to see them improve the Quickbase integration. Currently, it only allows triggering actions when records are added, but it would be more useful if we could also trigger actions when records are modified or deleted.

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reviewer1595568

Technical Content Writer at a computer software company with 51-200 employees

Dec 22, 2021

The pricing of the solution is quite expensive.

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Cloud Data Integration

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Product Categories

Product Categories

Cloud Data Integration

Popular Comparisons

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AWS Glue vs Zapier

webMethods.io vs Zapier

Palantir Foundry vs Zapier

Matillion ETL vs Zapier

Fivetran vs Zapier

SnapLogic vs Zapier

IBM App Connect vs Zapier

MuleSoft Composer vs Zapier

AWS AppSync vs Zapier

Tray.io vs Zapier

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