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AWS AppSync vs Zapier comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 15, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

AWS AppSync
Ranking in Cloud Data Integration
20th
Average Rating
8.0
Reviews Sentiment
6.6
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Zapier
Ranking in Cloud Data Integration
14th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
48
Ranking in other categories
Data Integration (22nd), Business Orchestration and Automation Technologies (20th), AI Software Development (18th)
 

Mindshare comparison

As of May 2026, in the Cloud Data Integration category, the mindshare of AWS AppSync is 1.1%, up from 0.5% compared to the previous year. The mindshare of Zapier is 3.0%, up from 1.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Data Integration Mindshare Distribution
ProductMindshare (%)
Zapier3.0%
AWS AppSync1.1%
Other95.9%
Cloud Data Integration
 

Featured Reviews

Akil Saji - PeerSpot reviewer
AWS Cloud Developer at Mobil80 Solutions and Services Pvt. Ltd.
Ease of creating APIs with ongoing updates needed for automation
AWS has made it easy for developers like me to create and manage GraphQL APIs. The ease of use is a main advantage, allowing even beginners to start from scratch and learn through AppSync. Before AWS, developing and managing APIs was quite complex. AWS provided AppSync, which assists developers and startup founders. Startups blooming everywhere benefit from this service, welcoming those who lack prior knowledge. When working on AWS, I notice that Amazon regularly implements new features. For instance, with the Lambda service, AWS is transitioning from an old editor to a new one. Similarly, AppSync frequently introduces updates and changes. This trend is making the user interface more accessible, even for individuals without a technical background. Additionally, the cost is attractive, as AWS operates on a pay-as-you-go basis. These factors make AppSync both easy to use and cost-effective.
MI
Go High Level Manager at Virtual Worker Now
Automation expertise grows and enhances global collaboration
The most valuable aspect is the ability to integrate with over 20,000 applications, which is a superior feature compared to Make.com that has limited applications access. I use multi-step automation workflows in my tasks, which increases productivity and efficiency. The features such as if-else conditions allow for different branches in automation, making the automation more productive. I utilized conditional logic, text parsing, and formatting. My experience with these advanced features has been excellent. For instance, I once pushed data from Zapier to GoHighLevel while checking the date, and based on that date, I created automation in GoHighLevel that involved various branches, effectively creating a loop. Remote access to Zapier's automated workflows and cloud integration is beneficial. I use cloud services such as Google Drive and Dropbox within Zapier. The remote capabilities are advantageous, allowing us to provide services from Pakistan for businesses based in the USA, reducing company expenses when hiring employees from the USA. The ability to work remotely globally through Zapier is a significant opportunity.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"AWS has made it easy for developers like me to create and manage GraphQL APIs."
"Support for multiple data sources and formats is a fantastic feature."
"Support for multiple data sources and formats is a fantastic feature."
"AWS has made it easy for developers like me to create and manage GraphQL APIs."
"The included actions that satisfy our requirements are very useful."
"Zapier, combined with MailParser, is an essential element of our back-end operations."
"Technical support is fantastic; top notch."
"Automatic connections between CRM and the email system is the most valuable feature."
"The main thing I appreciate about Zapier is that it has maximum availability of apps, with most tools being available compared to different solutions."
"The most valuable feature of Zapier is it saves me time doing repetitive tasks."
"On a personal level, I used Zapier to automate otherwise tedious and manual tasks."
"Zapier's ability to connect disparate systems is incredibly valuable."
 

Cons

"In AppSync, assigning roles and permissions to APIs is necessary for accessing other AWS services. Automating this task when creating APIs would be beneficial."
"Moving to other clouds is impossible without significantly rearchitecting your applications."
"Moving to other clouds is impossible without significantly rearchitecting your applications."
"In AppSync, assigning roles and permissions to APIs is necessary for accessing other AWS services. Automating this task when creating APIs would be beneficial."
"With Zapier, improvements are required in the areas of concerns like bugs, ease of use, and documentation."
"Occasionally, there are instances where it seems like actions that should have triggered a Zap did not trigger it."
"Zapier could improve on some Google Sheets features. For example, having the Zaps not break down when one row has been moved, but the header has stayed the same."
"Technical support is very bad. But, thankfully, not needed often."
"I would like to see them improve the Quickbase integration. Currently, it only allows triggering actions when records are added, but it would be more useful if we could also trigger actions when records are modified or deleted."
"We currently switch from Zapier because it was so expensive. My experience shows that for our use cases, other tools are cheaper."
"At the moment, they allow a limited number of apps. I look forward to getting more apps for each package."
"There is room for improvement in the support. They are not responsive, and they don't take much time to get resolved."
 

Pricing and Cost Advice

"Licensing fees are paid on a monthly basis, and it is a pay-as-you-go model."
"It's very straightforward licensing. There's only one cost you have to pay, and if you want a relevant pricing plan, I think you have two or three different models or packages which include the number of notifications or Zaps, as they call it, that you can program."
"Zapier's price is good."
"The product is reasonably priced."
"Per task, there is a monthly plan involving 15 euros...Also, in different forms, they just give you the ability to use different features. They charge 18.58 euros for the first standard plan, which includes 750 tasks. So, it is about 25 cents per task."
"Zapier is a paid service. Its license renews monthly, and Zapier will downgrade your subscription to the free version when your credit card doesn't have funds. That significantly impacts your service because everything halts completely. Zapier doesn't have any hidden costs."
"The price of Zapier is approximately $75 monthly."
"Think your Zaps through to make sure you don't use more Zaps than you need."
"It's very affordable."
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Top Industries

By visitors reading reviews
Comms Service Provider
18%
Healthcare Company
14%
Manufacturing Company
14%
Hospitality Company
5%
Construction Company
15%
University
8%
Comms Service Provider
8%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business31
Midsize Enterprise10
Large Enterprise7
 

Questions from the Community

What is your experience regarding pricing and costs for AWS AppSync?
My experience with pricing, setup cost, and licensing was good and easy. About the pricing and setup cost, there is no major setup cost required for AWS AppSync, which is a really great thing becau...
What needs improvement with AWS AppSync?
The current features of AWS AppSync are enough for any developer, but it has some areas for improvement. AWS AppSync can provide first-class support for SQL RDS since writing SQL via VTL is clunky ...
What is your primary use case for AWS AppSync?
My main use case for AWS AppSync is to deploy the application by connecting my frontend and backend application. AWS AppSync serves as a GraphQL API Gateway that sits between my frontend and backen...
What is your experience regarding pricing and costs for Zapier?
The pricing is in accordance with market standards and even lower in some cases. The license setup cost is reasonable.
What needs improvement with Zapier?
In my opinion, what could be improved in Zapier is its UI, which operates as a one-line system. Compared to Make.com and other tools that have a drag-and-drop system, this is lacking. If the scenar...
What is your primary use case for Zapier?
I used three tools: Make.com, Zapier, and nEn nEight nEight n for my use cases. I created automation for social media integration, CRM integration, AI agents, e-commerce automation, finance automat...
 

Comparisons

 

Also Known As

AppSync
No data available
 

Overview

 

Sample Customers

ACBL, Puresec, IDT, ASU, Public Good, cookpad, ALDO, ticketmaster
BuzzFeed, Groupon, Spotify, Columbia University, FOX
Find out what your peers are saying about AWS AppSync vs. Zapier and other solutions. Updated: April 2026.
892,943 professionals have used our research since 2012.