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AWS AppSync vs Zapier comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 15, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

AWS AppSync
Ranking in Cloud Data Integration
23rd
Average Rating
8.0
Reviews Sentiment
6.6
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Zapier
Ranking in Cloud Data Integration
14th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
49
Ranking in other categories
Data Integration (23rd), Business Orchestration and Automation Technologies (19th), AI Software Development (18th)
 

Mindshare comparison

As of July 2026, in the Cloud Data Integration category, the mindshare of AWS AppSync is 1.1%, up from 0.5% compared to the previous year. The mindshare of Zapier is 3.0%, up from 2.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Data Integration Mindshare Distribution
ProductMindshare (%)
Zapier3.0%
AWS AppSync1.1%
Other95.9%
Cloud Data Integration
 

Featured Reviews

Akil Saji - PeerSpot reviewer
AWS Cloud Developer at Mobil80 Solutions and Services Pvt. Ltd.
Ease of creating APIs with ongoing updates needed for automation
AWS has made it easy for developers like me to create and manage GraphQL APIs. The ease of use is a main advantage, allowing even beginners to start from scratch and learn through AppSync. Before AWS, developing and managing APIs was quite complex. AWS provided AppSync, which assists developers and startup founders. Startups blooming everywhere benefit from this service, welcoming those who lack prior knowledge. When working on AWS, I notice that Amazon regularly implements new features. For instance, with the Lambda service, AWS is transitioning from an old editor to a new one. Similarly, AppSync frequently introduces updates and changes. This trend is making the user interface more accessible, even for individuals without a technical background. Additionally, the cost is attractive, as AWS operates on a pay-as-you-go basis. These factors make AppSync both easy to use and cost-effective.
TK
Chief Technology Advocate at PURESOFT GLOBAL LLC
Helps in seamless workflow integration but needs user interface improvements
Improvement is needed on the user interface aspect. To make it a complete BPM solution, the UI component needs significant enhancement. When comparing to OutSystems, which has better UI capabilities for creating screens and forms, Zapier has basic features for creating pages, screens, and forms, but additional development is needed in this area. Another area for improvement would be providing more capability to create custom integration points. While Zapier already has more than 2,000 webhooks, users or developers should have the flexibility to create additional custom connectors.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"AWS has made it easy for developers like me to create and manage GraphQL APIs."
"Support for multiple data sources and formats is a fantastic feature."
"The most valuable aspect is the ability to integrate with over 20,000 applications, which is a superior feature compared to Make.com that has limited applications access."
"The ability to connect web applications to trigger actions in another app after having enriched, formatted, delayed, grouped, and filtered is really valuable for many businesses."
"Zapier is user friendly and makes it easy to integrate different tools. It has a drag and drop functionality which makes it easy to connect environments."
"The initial setup is pretty easy to do."
"Webhooks are the most valuable feature of Zapier."
"I like the ability to connect one system to another, whereas that wasn’t previously possible without a custom integration."
"Zapier’s most valuable feature is its ability to interconnect applications or devices."
"With the previous CRM we were using – the Google Ads landing pages we had – we were collecting leads manually. That process was not efficient and took a sales team a lot of time to insert these leads manually. Currently, the process is smooth and we use Zapier to collect the leads for us."
 

Cons

"Moving to other clouds is impossible without significantly rearchitecting your applications."
"In AppSync, assigning roles and permissions to APIs is necessary for accessing other AWS services. Automating this task when creating APIs would be beneficial."
"Technical support is very bad. But, thankfully, not needed often."
"One issue I experienced was that when Zapier did not automate or threw an error, the error was not user-friendly."
"The user interface for Zapier could be improved. It also takes some time to sync the data between different environments."
"After mapping them out, and they'd worked for a while, I've had Zapier fail."
"What I miss the most is the ability to share my Zaps with my teammates."
"Zapier needs to improve in the same way most RPA solutions should, such as Robocorp, Make, or UiPath. They are not good at helping you find the connections that you need for the problem that you have. For example, if need something on Instagram. I'm going to have to do research for hours to be able to find the components or the app, which is going to do what I need it to do. It makes it difficult to use the system when you don't know what to use."
"Being able to share Zaps and organize them with teammates would allow sharing and refining scenarios and even combining steps that require different people's credentials."
"The only frustrating thing was the support. Most applications have a chat or call center function for support."
 

Pricing and Cost Advice

"Licensing fees are paid on a monthly basis, and it is a pay-as-you-go model."
"It's very affordable."
"Think your Zaps through to make sure you don't use more Zaps than you need."
"There is a free plan that is, of course, limited. However, it allows you to understand and check true scenarios for a while."
"It's very straightforward licensing. There's only one cost you have to pay, and if you want a relevant pricing plan, I think you have two or three different models or packages which include the number of notifications or Zaps, as they call it, that you can program."
"The product is reasonably priced."
"The price of Zapier is approximately $75 monthly."
"The least expensive plan is $24 a month, and you can go all the way to $800 a month if you're a huge company using many tasks."
"Zapier's price is good."
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Top Industries

By visitors reading reviews
Comms Service Provider
19%
Manufacturing Company
14%
Healthcare Company
12%
Outsourcing Company
5%
Construction Company
16%
Manufacturing Company
10%
Financial Services Firm
9%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business32
Midsize Enterprise10
Large Enterprise7
 

Questions from the Community

What is your experience regarding pricing and costs for AWS AppSync?
My experience with pricing, setup cost, and licensing was good and easy. About the pricing and setup cost, there is no major setup cost required for AWS AppSync, which is a really great thing becau...
What needs improvement with AWS AppSync?
The current features of AWS AppSync are enough for any developer, but it has some areas for improvement. AWS AppSync can provide first-class support for SQL RDS since writing SQL via VTL is clunky ...
What is your primary use case for AWS AppSync?
My main use case for AWS AppSync is to deploy the application by connecting my frontend and backend application. AWS AppSync serves as a GraphQL API Gateway that sits between my frontend and backen...
What is your experience regarding pricing and costs for Zapier?
The pricing is in accordance with market standards and even lower in some cases. The license setup cost is reasonable.
What needs improvement with Zapier?
Zapier can be improved by having more complex running scenarios, such as running code and more custom modules, and maybe multi-router cases which will make the workflows even tighter and more compl...
What is your primary use case for Zapier?
My main use case for Zapier is that it acts as a no-code automation platform which helps us in automating business platforms and business process automation. It is a tool that we were using prior t...
 

Comparisons

 

Also Known As

AppSync
No data available
 

Overview

 

Sample Customers

ACBL, Puresec, IDT, ASU, Public Good, cookpad, ALDO, ticketmaster
BuzzFeed, Groupon, Spotify, Columbia University, FOX
Find out what your peers are saying about AWS AppSync vs. Zapier and other solutions. Updated: June 2026.
903,871 professionals have used our research since 2012.