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SnapLogic vs Zapier comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
8.5
SnapLogic's customer service is seen as responsive by some, but others report delays and insufficient support knowledge.
No sentiment score available
 

Room For Improvement

Sentiment score
6.2
SnapLogic needs improvements in complex processing, data flow transparency, API monitoring, user dashboards, support, debugging, and high-volume data handling.
No sentiment score available
 

Scalability Issues

Sentiment score
8.0
SnapLogic is praised for cloud scalability, user-friendly setup, and flexible resource allocation, though some face initial setup challenges.
No sentiment score available
 

Setup Cost

Sentiment score
6.5
SnapLogic offers reasonable, consumption-based pricing that remains affordable despite recent increases, especially compared to competitors.
No sentiment score available
 

Stability Issues

Sentiment score
7.5
SnapLogic is generally stable with minimal bugs and downtime, though some users experience availability issues and job failures with large data.
No sentiment score available
 

Valuable Features

Sentiment score
8.8
SnapLogic provides an intuitive, hybrid deployment platform with low-code development, seamless app integration, high data transfer, and extensive API management.
No sentiment score available
 

Categories and Ranking

SnapLogic
Ranking in Cloud Data Integration
13th
Average Rating
7.8
Reviews Sentiment
7.7
Number of Reviews
22
Ranking in other categories
Data Integration (24th), Process Automation (16th), Integration Platform as a Service (iPaaS) (10th)
Zapier
Ranking in Cloud Data Integration
9th
Average Rating
8.6
Reviews Sentiment
7.6
Number of Reviews
41
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Cloud Data Integration category, the mindshare of SnapLogic is 4.7%, up from 4.0% compared to the previous year. The mindshare of Zapier is 2.1%, down from 2.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Data Integration
 

Featured Reviews

Selva Dhoom - PeerSpot reviewer
Automates manual activities and has helpful documentation that allows users to self-study
What could be improved in SnapLogic is that it was not capable in terms of processing a large number of datasets, but at that point, SnapLogic was evolving. It didn't give a lot of Snaps. I heard recently there are a lot of Snaps getting added and the solution was being enhanced, particularly to connect different data sources. When I was working with SnapLogic six months to one year back, I faced the issue of it not being capable of handling a huge volume of datasets or didn't have much of Snaps, and that was the drawback. If there is any large number of data sets, that's based on or depends on your configuration. If it is a huge volume of data, other traditional ETL tools such as Informatica and Talend can process millions and billions of records, while in SnapLogic, the Snaplex fails or it returns an error in terms of processing that huge volume of data. Informatica, Talend, or any other ETL tool can run for hours in terms of jobs, while SnapLogic jobs fail when the threshold is reached. SnapLogic isn't able to withstand processing, but I don't know if that's still an issue at present, because the solution is getting enhanced and it's been more than six months to one year since I last worked with SnapLogic. There are now a lot of Snaps getting added to the solution, and if it can overcome the limitations I mentioned, SnapLogic could be the go-to tool because currently, it's not being used as much in organizations. It's being used comparatively less compared to other retail tools.
FrankHo - PeerSpot reviewer
Though the tool offers a visually appealing UI, it needs to improve its documentation
With Zapier, improvements are required in the areas of concerns like bugs, ease of use, and documentation. The product has many bugs, so users have to wait for a period ranging from five minutes to an hour to see where the Zap went. In Zapier, Zaps aren't very understandable owing to the way they work. As a user, you would think that in Zapier, a Zap works in a particular way once you set it up, but it won't happen. At times, some Zaps can interfere with each other, because of which there might be infinite loops that may occur, owing to which multiple Zaps continue to run or break down in general, after which nothing would run in your environment. You would not be notified about the breakdown of Zaps. The bugs in the product may be considered to understand or get an explanation of how Zaps works between software systems, so for something between Gmail and HubSpot, Zapier would explain through better documentation what would work and what wouldn't work. Maybe if Zapier had better functionality with Python or any other coding language in general, it would make the product a lot better.
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Top Industries

By visitors reading reviews
Financial Services Firm
25%
Manufacturing Company
11%
Computer Software Company
9%
Real Estate/Law Firm
5%
Computer Software Company
20%
University
9%
Financial Services Firm
8%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about SnapLogic?
Despite having no prior experience in SnapLogic, we managed to build, test, and prepare it for release in just three hours, handling heavy data efficiently.
What needs improvement with SnapLogic?
The biggest issue we have faced in our company with SnapLogic is regarding the EDI format. For instance, suppose if 20 EDIs are shortlisted then SnapLogic will convert and provide only those specif...
What is your primary use case for SnapLogic?
In our company, we used the solution to build a SnapLogic pipeline in a non-production environment. Presently, our company is releasing it to the production environment. We have used SnapLogic in o...
What do you like most about Zapier?
The product's most valuable feature is automation.
What is your experience regarding pricing and costs for Zapier?
The pricing is suitable. It's not cheap, but not expensive.
What needs improvement with Zapier?
The pricing could be a little cheaper.
 

Comparisons

 

Also Known As

DataFlow
No data available
 

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Overview

 

Sample Customers

Adobe, ADP, BlackBerry, Bonobos, Box, Capital One, Dannon, Eero, Endo, Gensler, HCL, HP, Grovo, HIS, iRobot, Leica, Merck, Sans, Target, Verizon, Vodafone, Yelp, Yahoo!
BuzzFeed, Groupon, Spotify, Columbia University, FOX
Find out what your peers are saying about SnapLogic vs. Zapier and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.