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Oracle Integration Cloud Service vs Workato comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 17, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.3
Oracle Integration Cloud boosts ROI by shortening development cycles and reducing operational and administrative efforts through automation.
Sentiment score
8.5
Workato enhances productivity with quick setup, effective integration, improved management, and visible ROI, boosting marketing and cash flow.
In my experience, we have seen a return on investment, with results visible within a week.
 

Customer Service

Sentiment score
6.0
Oracle Integration Cloud Service support is generally knowledgeable but experiences vary, with users noting improvement needs in response times.
Sentiment score
8.2
Workato is praised for excellent customer service with responsive support, real-time chat, and valuable professional services.
I find the technical support from Oracle to be good.
Workato's support is robust, featuring first and second-level support.
Whenever we faced issues with data volume, the support team helped us by suggesting solutions like breaking the data into chunks.
I reach out to the professional services team or customer success team for technical support, and they provide immediate responses.
 

Scalability Issues

Sentiment score
7.8
Oracle Integration Cloud scales well for medium implementations but faces constraints with large data, impacting performance and licensing cost.
Sentiment score
6.1
Workato is scalable and versatile, but high data volumes can challenge users, especially during initial data loads.
There are scalability limitations with Workato.
 

Stability Issues

Sentiment score
8.1
Oracle Integration Cloud Service is stable, with infrequent issues, and users rate its stability highly from seven to ten.
Sentiment score
6.6
Workato, built on AWS, is praised for stability but can face challenges with high volumes and large data processing.
The solution is stable.
To handle more than 50,000 records, I use scripting actions like Python or JavaScript to process large data in chunks.
During the initial data loads with large volumes, Workato was unable to handle the data effectively, which indicates stability issues under high loads.
 

Room For Improvement

Oracle Integration Cloud Service requires enhanced error analysis, documentation, B2B integration, adapters, and JSON support, while addressing file handling limits.
Enhance team collaboration, improve feature discovery, expand cloud presence, refine reporting, clarify licensing, and optimize cost efficiency.
The mapping is a bit complex, so configuration is not very easy for a new user.
Workato struggles with scalability when handling high volumes of data, such as terabytes, requiring chunking for initial data loads.
One area for improvement is the CI/CD pipeline, which lacks a version control system similar to GitHub for easier deployment.
 

Setup Cost

Oracle Integration Cloud Service offers flexible, scalable pricing with competitive models and discounts, appealing for enterprise integration despite higher costs.
Workato offers tiered pricing from $50K to $130K annually, justifying costs with integration capabilities and no hidden fees.
While the upfront cost is high due to task-based pricing, the cost is relatively low in terms of development because Workato provides necessary connectors for integration use cases.
 

Valuable Features

Oracle Integration Cloud Service simplifies enterprise connectivity with intuitive tools, numerous adapters, and serverless setup for seamless integration.
Workato streamlines integration with a user-friendly interface, extensive connectors, and low-code automation, enhancing efficiency without technical expertise.
Additionally, it provides a wide variety of built-in adapters for many cloud providers, such as Azure Blob and AWS S3.
It allows app-to-app and real-time integrations, which significantly enhance process efficiency.
It comes with pre-built connectors, eliminating the need to write APIs.
Development time is significantly reduced by its automation capabilities, which are beneficial for both SQL databases and APIs.
 

Categories and Ranking

Oracle Integration Cloud Se...
Ranking in Integration Platform as a Service (iPaaS)
4th
Average Rating
7.8
Reviews Sentiment
7.4
Number of Reviews
37
Ranking in other categories
No ranking in other categories
Workato
Ranking in Integration Platform as a Service (iPaaS)
8th
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
12
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Integration Platform as a Service (iPaaS) category, the mindshare of Oracle Integration Cloud Service is 8.3%, down from 10.5% compared to the previous year. The mindshare of Workato is 4.2%, down from 4.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Integration Platform as a Service (iPaaS)
 

Featured Reviews

Divya Prakash - PeerSpot reviewer
An integration tool that is highly compatible and easy to maintain
Dealing with the large file sizes has occasionally been a challenge, though we have found workarounds. But dealing with large file sizes could be easy in integrations. I have also come across schema files where headers, footers, and bodies are there, but it's not a valid schema. None of the MSCAs are defined properly. In such cases, we have to think of multiple workarounds, such as splitting or merging. But this is a standard requirement for organizations, so custom solutions should be provided. There are cases when the systems don't expect additional MSCAs, or they expect headers, footers, or tags with different values. But this is not a proper XML. So if we are dealing with XML conversions, mapping, and integrations, we have to do some custom work. These are solutions that Oracle can provide.
Rohit Sircar - PeerSpot reviewer
Great automation and strong workflows useful for integration
The initial setup is quite straightforward. When connecting Workato with your on-premises system, you have to install the Workato agent on your network. It was not complex but a long process to configure and settle. Workato has not gone live for us yet, so only the developers are currently using it. But in terms of users, we will have close to 250 and maybe 30 additional direct users. We are seeing a lot of different use cases where we can add new recipes because we started small, and there are many different areas where we can implement Workato for automation.
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Top Industries

By visitors reading reviews
Educational Organization
42%
Computer Software Company
9%
Financial Services Firm
7%
Manufacturing Company
6%
Educational Organization
35%
Financial Services Firm
10%
Computer Software Company
8%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What's the difference between Oracle Integration Cloud Service and Oracle Data Integrator (ODI)?
Oracle Integration Cloud Service has a fairly easy initial setup, and Oracle offers initial support and guidance for those who might find the setup to be challenging. There are complications that c...
What do you like most about Oracle Integration Cloud Service?
Oracle Integration Cloud Service offers a lot of adaptors.
What is your experience regarding pricing and costs for Oracle Integration Cloud Service?
It is not really a high price for the value it gives. However, when you start doing the customization, it’s a bit expensive because I need to start provisioning other services before deployment. So...
What do you like most about Workato?
Workato is low code, intuitive, and easy to use.
What needs improvement with Workato?
The Electronic Data Interchange (EDI ( /categories/edi )) capabilities could be improved.
What is your primary use case for Workato?
I use Workato ( /products/workato-reviews ) as middleware for cloud integration within my organization. It is employed to integrate systems such as ERP ( /categories/erp ) and customer planning sys...
 

Also Known As

Oracle ICS
No data available
 

Overview

 

Sample Customers

Calix, Avaya, Land Lakes, Leader, PWC, Vale
Panera Bread, Berkshire Hathaway, Salesforce, Box, Splunk, ComScore, IBM, Complex Media, Microsoft, Home Depot, Cisco, News Corp, Braille Institute
Find out what your peers are saying about Oracle Integration Cloud Service vs. Workato and other solutions. Updated: March 2025.
847,862 professionals have used our research since 2012.